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Segment Winner
Konfidence
2yr Trend
Average Segment Score87.5
50
97.4
(Mostly Help Desk; Mostly Legacy)
100
Loyalty
A+
Operations
A+
Relationship
A+
Services
A
Value
A
2
Konfidence
2yr Trend
95.5
ettain health
Loyalty
A+
Operations
A
Relationship
A-
Services
A
Value
A
3
Konfidence
2yr Trend
N/A
93.8
(Mostly Application Management; Mostly Legacy)
Loyalty
A-
Operations
A+
Relationship
A
Services
A-
Value
A
4
Konfidence
2yr Trend
93.2
(Mostly Application Management)
Loyalty
A+
Operations
A
Relationship
A-
Services
B+
Value
A-
5
Konfidence
2yr Trend
90.2
CTG (Application Management and Help Desk)
Loyalty
A
Operations
B
Relationship
A-
Services
B
Value
A-
6
Konfidence
2yr Trend
N/A
89.7
(Mostly Application Management)
Loyalty
A-
Operations
B
Relationship
A
Services
B-
Value
A-
7
Konfidence
2yr Trend
85.1
(Application Management and Help Desk)
Loyalty
B
Operations
B
Relationship
B
Services
B-
Value
B
8
Konfidence
2yr Trend
84.5
Nuance (Mostly Help Desk)
Loyalty
B+
Operations
B-
Relationship
B-
Services
C
Value
B+
9
Konfidence
2yr Trend
83.0
(Various)
Loyalty
B
Operations
B
Relationship
B
Services
C+
Value
B
10
Konfidence
2yr Trend
N/A
81.7
Engage
Loyalty
B
Operations
B-
Relationship
B-
Services
B
Value
C+
11
Konfidence
2yr Trend
N/A
81.6
(Security Only)
Loyalty
C+
Operations
C-
Relationship
B-
Services
B+
Value
B
12
Konfidence
2yr Trend
81.1
Cerner
Professional Services 88.1
Loyalty
B
Operations
B-
Relationship
B
Services
C+
Value
C
Solutions Not Ranked
Limited Data Products
Score
Cumberland Partial ITO (LinkEHR) *
87.9
94.7
82.3
85.2
Component [C], Not Primary [NP], Regional [R] or Limited Market Share [MS]
(Cybersecurity Only)* [C]*
75.8
*Does not meet minimum KLAS Konfidence level.
Trend does not include the Best KLAS score
Want more insights into this segment?
More information about Partial IT Outsourcing is available via the following KLAS products:
Past Partial IT Outsourcing Awards
2009
2007
Related ReportsView All Reports
Konfidence
Konfidence level
Konfidence Level Description
Products must have at least 30 live organizations participating for software and at least 15 live organizations for professional services. Exception to this is Transcription Services (30).
Products must have at least 20 live organizations participating for software and at least 10 live organizations for professional services. Exception to this is Transcription Services (20).
Products must have at least 15 live organizations participating for software and at least 6 live organizations for professional services. Exception to this is Transcription Services
-
The Konfidence level on this product rating is low. These results are for early trend detection. As more performance data is received, the result is likely to have a wide variance.
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