2022 Best In KLAS Partial IT Outsourcing

Best in KLAS

2021 Best in KLAS Awards - Software and Professional Services

02 February 21 | Mark Allphin and Sam Eaquinto

The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2021. Watch sessions from our first-ever virtual Best In KLAS Award Show to hear from the winning vendors in each segment. View Awards Show Recordings

Company/solution	Overall score	Total evaluations	Trend (2021-2022)	Culture	Loyalty	Operations	Relationship	Services	Value	Censinet assessment

Talon Healthy IT Services, part of HCTec Talon Healthy IT Services Talon Partial IT Outsourcing	97.8	n=10	N/A	--	A+	A+	A+	A	A+

Pivot Point Consulting, a Vaco Company Partial IT Outsourcing	96.6	n=11	N/A	--	A+	A	A	A-	A+

ROI Healthcare Solutions Partial IT Outsourcing	95.3	n=6	-2%	--	A+	A	A	A	A

Nordic Partial IT Outsourcing	94.9	n=19	+1%	--	A	A-	A	B+	A

Experis Health Solutions (formerly ettain health) ettain health Partial IT Outsourcing	93.6	n=10	0%	--	A+	A	A	B	A

Involta LLC Involta Partial IT Outsourcing	92.6	n=7	N/A	--	A	A-	B+	B+	A

Bluetree Network (merged with Tegria) Bluetree Network Partial IT Outsourcing	90.8	n=13	N/A	--	A	A-	A-	A-	B

Oracle Health (Cerner) Cerner Partial IT Outsourcing	88.1	n=12	+9%	--	A	B-	A-	B	B

PDS Partial IT Outsourcing	87.8	n=15	N/A	--	A	B	B	B	B

Nuance Partial IT Outsourcing	84.6	n=6	-3%	--	A-	C+	B	B+	C+

Engage (merged with Tegria) Engage Partial IT Outsourcing	83.3	n=6	+11%	--	B	B-	B	B-	B

HCTec Partial IT Outsourcing	81.4	n=9	-8%	--	B+	B	B+	C+	C

NTT DATA Partial IT Outsourcing	76.7	n=10	-3%	--	C+	B-	B-	C+	C-

HTC Global Services, Inc. HTC Global Partial IT Outsourcing	72.8	n=8	-16%	--	C	C+	C+	C	D
	50.0	100.0		*Limited Data

Company/solution	Trend (2021-2022)	Culture	Loyalty	Operations	Product	Relationship	Value

Talon Healthy IT Services, part of HCTec Talon Healthy IT Services Talon Partial IT Outsourcing 97.8 n=10	N/A	--	A+	A+	A+	A	A+
Pivot Point Consulting, a Vaco Company Partial IT Outsourcing 96.6 n=11 COMMENTS	N/A	--	A+	A	A	A-	A+
ROI Healthcare Solutions Partial IT Outsourcing 95.3 n=6 COMMENTS	-2%	--	A+	A	A	A	A
Nordic Partial IT Outsourcing 94.9 n=19 COMMENTS	+1%	--	A	A-	A	B+	A
Experis Health Solutions (formerly ettain health) ettain health Partial IT Outsourcing 93.6 n=10 COMMENTS	0%	--	A+	A	A	B	A
Involta LLC Involta Partial IT Outsourcing 92.6 n=7 COMMENTS	N/A	--	A	A-	B+	B+	A
Bluetree Network (merged with Tegria) Bluetree Network Partial IT Outsourcing 90.8 n=13	N/A	--	A	A-	A-	A-	B
Oracle Health (Cerner) Cerner Partial IT Outsourcing 88.1 n=12 COMMENTS	+9%	--	A	B-	A-	B	B
PDS Partial IT Outsourcing 87.8 n=15 COMMENTS	N/A	--	A	B	B	B	B
Nuance Partial IT Outsourcing 84.6 n=6 COMMENTS	-3%	--	A-	C+	B	B+	C+
Engage (merged with Tegria) Engage Partial IT Outsourcing 83.3 n=6	+11%	--	B	B-	B	B-	B
HCTec Partial IT Outsourcing 81.4 n=9 COMMENTS	-8%	--	B+	B	B+	C+	C
NTT DATA Partial IT Outsourcing 76.7 n=10 COMMENTS	-3%	--	C+	B-	B-	C+	C-
HTC Global Services, Inc. HTC Global Partial IT Outsourcing 72.8 n=8 COMMENTS	-16%	--	C	C+	C+	C	D

Company/solution	Overall performance score	Total evaluations	Culture	Loyalty	Operations	Relationship	Services	Value	Censinet assessment

CTG Partial IT Outsourcing * L	93.7	n=3	--	A	A-	A	B	A

Cumberland (merged with Tegria) Cumberland Partial ITO * L	83.3	n=4	--	A-	B+	A-	B-	C-

Futura Healthcare Futura Mobility Partial IT Outsourcing * L	92.3	n=3	--	A	A-	A	B+	B+

GuideIT Partial IT Outsourcing * L	85.2	n=7	--	B	A-	B+	B	B-

Stoltenberg Consulting Partial IT Outsourcing * L	77	n=3	--	D+	--	A	B	D+

Company/solution	Overall performance score	Total evaluations

CTG Partial IT Outsourcing * L culture -- loyalty A operations A- relationship A services B value A	93.7	n=3

Cumberland (merged with Tegria) Cumberland Partial ITO * L culture -- loyalty A- operations B+ relationship A- services B- value C-	83.3	n=4

Futura Healthcare Futura Mobility Partial IT Outsourcing * L culture -- loyalty A operations A- relationship A services B+ value B+	92.3	n=3

GuideIT Partial IT Outsourcing * L culture -- loyalty B operations A- relationship B+ services B value B-	85.2	n=7

Stoltenberg Consulting Partial IT Outsourcing * L culture -- loyalty D+ operations -- relationship A services B value D+	77	n=3

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