A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Category average: 87.6
Services average: 89.7
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Trend (2021-2022) |
Culture
|
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|
Talon Healthy IT Services, part of HCTec
Talon Healthy IT Services Talon Partial IT Outsourcing |
97.8 |
n=10
|
N/A
|
--
|
A+
|
A+
|
A+
|
A
|
A+
|
|
|
|
|
|
|
||||||
Pivot Point Consulting, a Vaco Company
Partial IT Outsourcing |
96.6 |
n=11
|
N/A
|
--
|
A+
|
A
|
A
|
A-
|
A+
|
|
|
|
|
|
|
||||||
ROI Healthcare Solutions
Partial IT Outsourcing |
95.3 |
n=6
|
-2%
|
--
|
A+
|
A
|
A
|
A
|
A
|
|
|
|
|
|
|
||||||
Nordic
Partial IT Outsourcing |
94.9 |
n=19
|
+1%
|
--
|
A
|
A-
|
A
|
B+
|
A
|
|
|
|
|
|
|
||||||
Experis Health Solutions
ettain health Partial IT Outsourcing |
93.6 |
n=10
|
0%
|
--
|
A+
|
A
|
A
|
B
|
A
|
|
|
|
|
|
|
||||||
ark
Involta LLC Involta Partial IT Outsourcing |
92.6 |
n=7
|
N/A
|
--
|
A
|
A-
|
B+
|
B+
|
A
|
|
|
|
|
|
|
||||||
Bluetree Network (merged with Tegria)
Bluetree Network Partial IT Outsourcing |
90.8 |
n=13
|
N/A
|
--
|
A
|
A-
|
A-
|
A-
|
B
|
|
|
|
|
|
|
||||||
Oracle Health
Cerner Partial IT Outsourcing |
88.1 |
n=12
|
+9%
|
--
|
A
|
B-
|
A-
|
B
|
B
|
|
|
|
|
|
|
||||||
PDS
Partial IT Outsourcing |
87.8 |
n=15
|
N/A
|
--
|
A
|
B
|
B
|
B
|
B
|
|
|
|
|
|
|
||||||
Nuance (a Microsoft Company)
Nuance Partial IT Outsourcing |
84.6 |
n=6
|
-3%
|
--
|
A-
|
C+
|
B
|
B+
|
C+
|
|
|
|
|
|
|
||||||
Engage (merged with Tegria)
Engage Partial IT Outsourcing |
83.3 |
n=6
|
+11%
|
--
|
B
|
B-
|
B
|
B-
|
B
|
|
|
|
|
|
|
||||||
HCTec
Partial IT Outsourcing |
81.4 |
n=9
|
-8%
|
--
|
B+
|
B
|
B+
|
C+
|
C
|
|
|
|
|
|
|
||||||
NTT DATA
Partial IT Outsourcing |
76.7 |
n=10
|
-3%
|
--
|
C+
|
B-
|
B-
|
C+
|
C-
|
|
|
|
|
|
|
||||||
HTC Global Services
HTC Global Partial IT Outsourcing |
72.8 |
n=8
|
-16%
|
--
|
C
|
C+
|
C+
|
C
|
D
|
|
50.0 |
100.0 |
Talon Healthy IT Services Talon Partial IT Outsourcing
Bluetree Network Partial IT Outsourcing
Engage Partial IT Outsourcing
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
CTG, a Cegeka Company
CTG Partial IT Outsourcing * L |
93.7 |
n=3
|
--
|
A
|
A-
|
A
|
B
|
A
|
|
|
|
|
|
||||
Cumberland (merged with Tegria)
Cumberland Partial ITO * L |
83.3 |
n=4
|
--
|
A-
|
B+
|
A-
|
B-
|
C-
|
|
|
|
|
|
||||
Futura Healthcare
Futura Mobility Partial IT Outsourcing * L |
92.3 |
n=3
|
--
|
A
|
A-
|
A
|
B+
|
B+
|
|
|
|
|
|
||||
GuideIT
Partial IT Outsourcing * L |
85.2 |
n=7
|
--
|
B
|
A-
|
B+
|
B
|
B-
|
|
|
|
|
|
||||
Stoltenberg Consulting
Partial IT Outsourcing * L |
77 |
n=3
|
--
|
D+
|
--
|
A
|
B
|
D+
|
CTG Partial IT Outsourcing * L
n=3
Cumberland Partial ITO * L
n=4
Futura Mobility Partial IT Outsourcing * L
n=3
Partial IT Outsourcing * L
n=7
Partial IT Outsourcing * L
n=3