Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2022 Model.LastYear=2024 Model.ShowLoggedOut=True
 
 
 
2022 Best In Klas
 

Partial IT Outsourcing

 
 
2022 Best In KLAS Partial IT Outsourcing
Partial IT Outsourcing
 
 
Best in KLAS Winner
 


97.8
Overall Performance Score
 
 
A+ = >97.0
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
 
 
Ranked Solutions
Category average: 87.6
Services average: 89.7
Grading Scale

Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Trend
(2021-2022)
Culture
Loyalty
Operations
Relationship
Services
Value
                   
Talon Healthy IT Services, part of HCTec
Talon Healthy IT Services Talon Partial IT Outsourcing  
97.8
n=10
N/A
--
A+
A+
A+
A
A+
         
 
 
 
 
 
Pivot Point Consulting, a Vaco Company
Partial IT Outsourcing  
KLAS comments icon
96.6
n=11
N/A
--
A+
A
A
A-
A+
         
 
 
 
 
 
ROI Healthcare Solutions
Partial IT Outsourcing  
KLAS comments icon
95.3
n=6
-2%
--
A+
A
A
A
A
         
 
 
 
 
 
Nordic
Partial IT Outsourcing  
KLAS comments icon
94.9
n=19
+1%
--
A
A-
A
B+
A
         
 
 
 
 
 
Experis Health Solutions
ettain health Partial IT Outsourcing  
KLAS comments icon
93.6
n=10
0%
--
A+
A
A
B
A
         
 
 
 
 
 
Involta
LLC Involta Partial IT Outsourcing  
KLAS comments icon
92.6
n=7
N/A
--
A
A-
B+
B+
A
         
 
 
 
 
 
Bluetree Network (merged with Tegria)
Bluetree Network Partial IT Outsourcing  
90.8
n=13
N/A
--
A
A-
A-
A-
B
         
 
 
 
 
 
Oracle Health
Cerner Partial IT Outsourcing  
KLAS comments icon
88.1
n=12
+9%
--
A
B-
A-
B
B
         
 
 
 
 
 
PDS
Partial IT Outsourcing  
KLAS comments icon
87.8
n=15
N/A
--
A
B
B
B
B
         
 
 
 
 
 
Nuance (a Microsoft Company)
Nuance Partial IT Outsourcing  
KLAS comments icon
84.6
n=6
-3%
--
A-
C+
B
B+
C+
         
 
 
 
 
 
Engage (merged with Tegria)
Engage Partial IT Outsourcing  
83.3
n=6
+11%
--
B
B-
B
B-
B
         
 
 
 
 
 
HCTec
Partial IT Outsourcing  
KLAS comments icon
81.4
n=9
-8%
--
B+
B
B+
C+
C
         
 
 
 
 
 
NTT DATA
Partial IT Outsourcing  
KLAS comments icon
76.7
n=10
-3%
--
C+
B-
B-
C+
C-
         
 
 
 
 
 
HTC Global Services
HTC Global Partial IT Outsourcing  
KLAS comments icon
72.8
n=8
-16%
--
C
C+
C+
C
D
 
50.0
100.0
 
Company/solution
Trend
(2021-2022)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
Talon Healthy IT Services, part of HCTec
Talon Healthy IT Services Talon Partial IT Outsourcing
 
97.8
n=10
    N/A
--
A+
A+
A+
A
A+
Pivot Point Consulting, a Vaco Company
Partial IT Outsourcing
 
96.6
n=11
KLAS comments icon  COMMENTS
    N/A
--
A+
A
A
A-
A+
ROI Healthcare Solutions
Partial IT Outsourcing
 
95.3
n=6
KLAS comments icon  COMMENTS
    -2%
--
A+
A
A
A
A
Nordic
Partial IT Outsourcing
 
94.9
n=19
KLAS comments icon  COMMENTS
    +1%
--
A
A-
A
B+
A
Experis Health Solutions
ettain health Partial IT Outsourcing
 
93.6
n=10
KLAS comments icon  COMMENTS
    0%
--
A+
A
A
B
A
Involta
LLC Involta Partial IT Outsourcing
 
92.6
n=7
KLAS comments icon  COMMENTS
    N/A
--
A
A-
B+
B+
A
Bluetree Network (merged with Tegria)
Bluetree Network Partial IT Outsourcing
 
90.8
n=13
    N/A
--
A
A-
A-
A-
B
Oracle Health
Cerner Partial IT Outsourcing
 
88.1
n=12
KLAS comments icon  COMMENTS
    +9%
--
A
B-
A-
B
B
PDS
Partial IT Outsourcing
 
87.8
n=15
KLAS comments icon  COMMENTS
    N/A
--
A
B
B
B
B
Nuance (a Microsoft Company)
Nuance Partial IT Outsourcing
 
84.6
n=6
KLAS comments icon  COMMENTS
    -3%
--
A-
C+
B
B+
C+
Engage (merged with Tegria)
Engage Partial IT Outsourcing
 
83.3
n=6
    +11%
--
B
B-
B
B-
B
HCTec
Partial IT Outsourcing
 
81.4
n=9
KLAS comments icon  COMMENTS
    -8%
--
B+
B
B+
C+
C
NTT DATA
Partial IT Outsourcing
 
76.7
n=10
KLAS comments icon  COMMENTS
    -3%
--
C+
B-
B-
C+
C-
HTC Global Services
HTC Global Partial IT Outsourcing
 
72.8
n=8
KLAS comments icon  COMMENTS
    -16%
--
C
C+
C+
C
D
Company/solution
Talon Healthy IT Services, part of HCTec
Talon Healthy IT Services Talon Partial IT Outsourcing
97.8
n=10
 
Censinet assessment N/A
 
culture
--
loyalty
A+
operations
A+
relationship
A+
services
A
value
A+
 
 
Censinet assessment N/A
 
culture
--
loyalty
A+
operations
A
relationship
A
services
A-
value
A+
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
A+
operations
A
relationship
A
services
A
value
A
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
A
operations
A-
relationship
A
services
B+
value
A
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
A+
operations
A
relationship
A
services
B
value
A
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
A
operations
A-
relationship
B+
services
B+
value
A
 
KLAS comments icon  COMMENTS
Bluetree Network (merged with Tegria)
Bluetree Network Partial IT Outsourcing
90.8
n=13
 
Censinet assessment N/A
 
culture
--
loyalty
A
operations
A-
relationship
A-
services
A-
value
B
 
 
Censinet assessment N/A
 
culture
--
loyalty
A
operations
B-
relationship
A-
services
B
value
B
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
A
operations
B
relationship
B
services
B
value
B
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
A-
operations
C+
relationship
B
services
B+
value
C+
 
KLAS comments icon  COMMENTS
Engage (merged with Tegria)
Engage Partial IT Outsourcing
83.3
n=6
 
Censinet assessment N/A
 
culture
--
loyalty
B
operations
B-
relationship
B
services
B-
value
B
 
 
Censinet assessment N/A
 
culture
--
loyalty
B+
operations
B
relationship
B+
services
C+
value
C
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
C+
operations
B-
relationship
B-
services
C+
value
C-
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
C
operations
C+
relationship
C+
services
C
value
D
 
KLAS comments icon  COMMENTS
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions Not Ranked
 


L      
Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Relationship
Services
Value
                 
CTG
Partial IT Outsourcing *
L
93.7
n=3
--
A
A-
A
B
A
       
 
 
 
 
 
Cumberland (merged with Tegria)
Cumberland Partial ITO * L
83.3
n=4
--
A-
B+
A-
B-
C-
       
 
 
 
 
 
Futura Healthcare
Futura Mobility Partial IT Outsourcing *
L
92.3
n=3
--
A
A-
A
B+
B+
       
 
 
 
 
 
GuideIT
Partial IT Outsourcing *
L
85.2
n=7
--
B
A-
B+
B
B-
       
 
 
 
 
 
Stoltenberg Consulting
Partial IT Outsourcing *
L
77
n=3
--
D+
--
A
B
D+
 

L      
Company/solution
Overall performance score (100-point scale)
Total
evaluations
     
CTG
Partial IT Outsourcing *
L
culture
--
loyalty
A
operations
A-
relationship
A
services
B
value
A
93.7
n=3
     
Cumberland (merged with Tegria)
Cumberland Partial ITO * L
culture
--
loyalty
A-
operations
B+
relationship
A-
services
B-
value
C-
83.3
n=4
     
Futura Healthcare
Futura Mobility Partial IT Outsourcing *
L
culture
--
loyalty
A
operations
A-
relationship
A
services
B+
value
B+
92.3
n=3
     
GuideIT
Partial IT Outsourcing *
L
culture
--
loyalty
B
operations
A-
relationship
B+
services
B
value
B-
85.2
n=7
     
Stoltenberg Consulting
Partial IT Outsourcing *
L
culture
--
loyalty
D+
operations
--
relationship
A
services
B
value
D+
77
n=3
 

L      

Company/solution
CTG
Partial IT Outsourcing * L
93.7
n=3
culture
--
loyalty
A
operations
A-
relationship
A
services
B
value
A
 

Cumberland (merged with Tegria)
Cumberland Partial ITO * L
83.3
n=4
culture
--
loyalty
A-
operations
B+
relationship
A-
services
B-
value
C-
 

Futura Healthcare
Futura Mobility Partial IT Outsourcing * L
92.3
n=3
culture
--
loyalty
A
operations
A-
relationship
A
services
B+
value
B+
 

GuideIT
Partial IT Outsourcing * L
85.2
n=7
culture
--
loyalty
B
operations
A-
relationship
B+
services
B
value
B-
 

Stoltenberg Consulting
Partial IT Outsourcing * L
77
n=3
culture
--
loyalty
D+
operations
--
relationship
A
services
B
value
D+
 
 
 
 
 
 
 
 

Past Partial IT Outsourcing Awards