Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2021 Model.LastYear=2022 Model.ShowLoggedOut=True
 
 
 
2021 Best In Klas
 

Partial IT Outsourcing

 
 
 
 
 
 
 
A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
 
 
Solution Comparison
Category average: 84.7
Services average: 89.4
Grading Scale

Company/solution
Overall score
Total
evaluations
Trend
(2020-2021)
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Relationship Icon
Relationship
KLAS Services Icon
Services
KLAS Value Icon
Value
Censinet
assessment
                   
ROI Healthcare Solutions
 
KLAS comments icon
96.8
n=6
0%
A+
A+
A
A
A+
         
 
 
 
 
 
Experis Health (formerly ettain health)
ettain health  
KLAS comments icon
94
n=14
-0%
A+
A
A
B+
A
         
 
 
 
 
 
Nordic
 
KLAS comments icon
93.9
n=20
0%
A+
A
A
B+
A-
         
 
 
 
 
 
GuideIT
 
KLAS comments icon
91.1
n=7
0%
B+
A
A-
B+
A-
         
 
 
 
 
 
CTG
 
KLAS comments icon
90.2
n=6
0%
A
A-
A
B
B
         
 
 
 
 
 
HCTec
 
KLAS comments icon
88.9
n=9
-0%
A
B
A-
B
B
         
 
 
 
 
 
Cumberland (merged with Tegria)
Cumberland Partial ITO  
88.5
n=8
0%
B+
A-
A-
B
B+
         
 
 
 
 
 
Nuance
 
KLAS comments icon
87.3
n=9
0%
A
B
B
B-
B+
         
 
 
 
 
 
HTC Global Services, Inc.
CareTech Solutions  
KLAS comments icon
86.7
n=9
0%
A-
A-
A-
C+
B
         
 
 
 
 
 
Cerner
 
KLAS comments icon
80.8
n=22
-0%
B+
B-
B
C+
C-
         
 
 
 
 
 
NTT DATA
 
KLAS comments icon
78.8
n=13
-0%
B+
C+
B-
C+
C-
         
 
 
 
 
 
Engage (merged with Tegria)
Engage  
75
n=6
-0%
C-
C
C+
B-
C
 
50.0
100.0
 
*Limited Data
Company/solution
Trend
(2020-2021)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
ROI Healthcare Solutions
 
96.8
n=6
KLAS comments icon  COMMENTS
    0%
A+
A+
A
A
A+
Experis Health (formerly ettain health)
ettain health
 
94
n=14
KLAS comments icon  COMMENTS
    -0%
A+
A
A
B+
A
Nordic
 
93.9
n=20
KLAS comments icon  COMMENTS
    0%
A+
A
A
B+
A-
GuideIT
 
91.1
n=7
KLAS comments icon  COMMENTS
    0%
B+
A
A-
B+
A-
CTG
 
90.2
n=6
KLAS comments icon  COMMENTS
    0%
A
A-
A
B
B
HCTec
 
88.9
n=9
KLAS comments icon  COMMENTS
    -0%
A
B
A-
B
B
Cumberland (merged with Tegria)
Cumberland Partial ITO
 
88.5
n=8
    0%
B+
A-
A-
B
B+
Nuance
 
87.3
n=9
KLAS comments icon  COMMENTS
    0%
A
B
B
B-
B+
HTC Global Services, Inc.
CareTech Solutions
 
86.7
n=9
KLAS comments icon  COMMENTS
    0%
A-
A-
A-
C+
B
Cerner
 
80.8
n=22
KLAS comments icon  COMMENTS
    -0%
B+
B-
B
C+
C-
NTT DATA
 
78.8
n=13
KLAS comments icon  COMMENTS
    -0%
B+
C+
B-
C+
C-
Engage (merged with Tegria)
Engage
 
75
n=6
    -0%
C-
C
C+
B-
C
Company/solution
 
Censinet assessment N/A
 
loyalty
A+
operations
A+
relationship
A
services
A
value
A+
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
loyalty
A+
operations
A
relationship
A
services
B+
value
A
 
KLAS comments icon  COMMENTS
93.9
n=20
 
Censinet assessment N/A
 
loyalty
A+
operations
A
relationship
A
services
B+
value
A-
 
KLAS comments icon  COMMENTS
91.1
n=7
 
Censinet assessment N/A
 
loyalty
B+
operations
A
relationship
A-
services
B+
value
A-
 
KLAS comments icon  COMMENTS
90.2
n=6
 
Censinet assessment N/A
 
loyalty
A
operations
A-
relationship
A
services
B
value
B
 
KLAS comments icon  COMMENTS
88.9
n=9
 
Censinet assessment N/A
 
loyalty
A
operations
B
relationship
A-
services
B
value
B
 
KLAS comments icon  COMMENTS
Cumberland (merged with Tegria)
Cumberland Partial ITO
88.5
n=8
 
Censinet assessment N/A
 
loyalty
B+
operations
A-
relationship
A-
services
B
value
B+
 
87.3
n=9
 
Censinet assessment N/A
 
loyalty
A
operations
B
relationship
B
services
B-
value
B+
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
loyalty
A-
operations
A-
relationship
A-
services
C+
value
B
 
KLAS comments icon  COMMENTS
80.8
n=22
 
Censinet assessment N/A
 
loyalty
B+
operations
B-
relationship
B
services
C+
value
C-
 
KLAS comments icon  COMMENTS
78.8
n=13
 
Censinet assessment N/A
 
loyalty
B+
operations
C+
relationship
B-
services
C+
value
C-
 
KLAS comments icon  COMMENTS
Engage (merged with Tegria)
Engage
75
n=6
 
Censinet assessment N/A
 
loyalty
C-
operations
C
relationship
C+
services
B-
value
C
 
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions not ranked
 


L      *Limited Data
Company/solution
Overall performance score
Total
evaluations
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Relationship Icon
Relationship
KLAS Services Icon
Services
KLAS Value Icon
Value
Censinet
assessment
                 
Futura Healthcare
Futura Mobility *
L
88
n=4
B
B
A
A-
B
       
 
 
 
 
 
Optimum Healthcare IT
*
L
88.6
n=4
B+
A
A
B+
B
       
 
 
 
 
 
Stoltenberg Consulting
*
L
96.9
n=3
A+
A
A+
A-
A
 

L      *Limited Data
Company/solution
Overall performance score
Total
evaluations
     
Futura Healthcare
Futura Mobility *
L
loyalty
B
operations
B
relationship
A
services
A-
value
B
88
n=4
     
Optimum Healthcare IT
*
L
loyalty
B+
operations
A
relationship
A
services
B+
value
B
88.6
n=4
     
Stoltenberg Consulting
*
L
loyalty
A+
operations
A
relationship
A+
services
A-
value
A
96.9
n=3
 

L      *Limited Data

Company/solution
Futura Healthcare
Futura Mobility * L
88
n=4
loyalty
B
operations
B
relationship
A
services
A-
value
B
 

Optimum Healthcare IT
* L
88.6
n=4
loyalty
B+
operations
A
relationship
A
services
B+
value
B
 

Stoltenberg Consulting
* L
96.9
n=3
loyalty
A+
operations
A
relationship
A+
services
A-
value
A
 
 
 
 
 
 
 
 

Past Partial IT Outsourcing Awards