2021 Best In KLAS Partial IT Outsourcing

GAVS Technologies provides a variety of HIT services, including IT security, IT advisory, technical, and partial IT outsourcing services. This report takes a high-level first look at these professional service offerings as well as the experiences, outcomes, and satisfaction of GAVS’ clients. For this report, KLAS interviewed both US and non-US clients.

Best in KLAS

2021 Best in KLAS Awards - Software and Professional Services

02 February 21 | Mark Allphin and Sam Eaquinto

The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2021. Watch sessions from our first-ever virtual Best In KLAS Award Show to hear from the winning vendors in each segment. View Awards Show Recordings

Company/solution	Overall score	Total evaluations	Trend (2020-2021)	Loyalty	Operations	Relationship	Services	Value

ROI Healthcare Solutions	96.8	n=6	0%	A+	A+	A	A	A+

Experis Health Solutions (formerly ettain health) ettain health	94	n=14	0%	A+	A	A	B+	A

Nordic	93.9	n=20	0%	A+	A	A	B+	A-

GuideIT	91.1	n=7	0%	B+	A	A-	B+	A-

CTG	90.2	n=6	0%	A	A-	A	B	B

HCTec	88.9	n=9	0%	A	B	A-	B	B

Cumberland (merged with Tegria) Cumberland Partial ITO	88.5	n=8	0%	B+	A-	A-	B	B+

Nuance	87.3	n=9	0%	A	B	B	B-	B+

HTC Global Services CareTech Solutions	86.7	n=9	0%	A-	A-	A-	C+	B

Oracle Health (Cerner) Cerner	80.8	n=22	0%	B+	B-	B	C+	C-

NTT DATA	78.8	n=13	0%	B+	C+	B-	C+	C-

Engage (merged with Tegria) Engage	75	n=6	0%	C-	C	C+	B-	C
	50.0	100.0		*Limited Data

Company/solution	Trend (2020-2021)	Culture	Loyalty	Operations	Product	Relationship	Value

ROI Healthcare Solutions 96.8 n=6 COMMENTS	0%	A+	A+	A	A	A+
Experis Health Solutions (formerly ettain health) ettain health 94 n=14 COMMENTS	0%	A+	A	A	B+	A
Nordic 93.9 n=20 COMMENTS	0%	A+	A	A	B+	A-
GuideIT 91.1 n=7 COMMENTS	0%	B+	A	A-	B+	A-
CTG 90.2 n=6 COMMENTS	0%	A	A-	A	B	B
HCTec 88.9 n=9 COMMENTS	0%	A	B	A-	B	B
Cumberland (merged with Tegria) Cumberland Partial ITO 88.5 n=8	0%	B+	A-	A-	B	B+
Nuance 87.3 n=9 COMMENTS	0%	A	B	B	B-	B+
HTC Global Services CareTech Solutions 86.7 n=9 COMMENTS	0%	A-	A-	A-	C+	B
Oracle Health (Cerner) Cerner 80.8 n=22 COMMENTS	0%	B+	B-	B	C+	C-
NTT DATA 78.8 n=13 COMMENTS	0%	B+	C+	B-	C+	C-
Engage (merged with Tegria) Engage 75 n=6	0%	C-	C	C+	B-	C

Company/solution	Overall performance score	Total evaluations	Loyalty	Operations	Relationship	Services	Value

Futura Healthcare Futura Mobility * L	88	n=4	B	B	A	A-	B

Optimum Healthcare IT * L	88.6	n=4	B+	A	A	B+	B

Stoltenberg Consulting * L	96.9	n=3	A+	A	A+	A-	A

Company/solution	Overall performance score	Total evaluations

Futura Healthcare Futura Mobility * L loyalty B operations B relationship A services A- value B	88	n=4

Optimum Healthcare IT * L loyalty B+ operations A relationship A services B+ value B	88.6	n=4

Stoltenberg Consulting * L loyalty A+ operations A relationship A+ services A- value A	96.9	n=3

Partial IT Outsourcing

Past Partial IT Outsourcing Awards

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