A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Category average: 87.6
Services average: 88.2
Company/solution |
Total evaluations |
Trend (2020-2021) |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|||
ROI Healthcare Solutions
|
96.8 |
n=6
|
0%
|
A+
|
A+
|
A
|
A
|
A+
|
||
|
|
|
|
|||||||
Experis Health Solutions (formerly ettain health)
ettain health |
94 |
n=14
|
0%
|
A+
|
A
|
A
|
B+
|
A
|
||
|
|
|
|
|||||||
Nordic
|
93.9 |
n=20
|
0%
|
A+
|
A
|
A
|
B+
|
A-
|
||
|
|
|
|
|||||||
GuideIT
|
91.1 |
n=7
|
0%
|
B+
|
A
|
A-
|
B+
|
A-
|
||
|
|
|
|
|||||||
CTG
|
90.2 |
n=6
|
0%
|
A
|
A-
|
A
|
B
|
B
|
||
|
|
|
|
|||||||
HCTec
|
88.9 |
n=9
|
0%
|
A
|
B
|
A-
|
B
|
B
|
||
|
|
|
|
|||||||
Cumberland (merged with Tegria)
Cumberland Partial ITO |
88.5 |
n=8
|
0%
|
B+
|
A-
|
A-
|
B
|
B+
|
||
|
|
|
|
|||||||
Nuance
|
87.3 |
n=9
|
0%
|
A
|
B
|
B
|
B-
|
B+
|
||
|
|
|
|
|||||||
HTC Global Services
CareTech Solutions |
86.7 |
n=9
|
0%
|
A-
|
A-
|
A-
|
C+
|
B
|
||
|
|
|
|
|||||||
Oracle Health (Cerner)
Cerner |
80.8 |
n=22
|
0%
|
B+
|
B-
|
B
|
C+
|
C-
|
||
|
|
|
|
|||||||
NTT DATA
|
78.8 |
n=13
|
0%
|
B+
|
C+
|
B-
|
C+
|
C-
|
||
|
|
|
|
|||||||
Engage (merged with Tegria)
Engage |
75 |
n=6
|
0%
|
C-
|
C
|
C+
|
B-
|
C
|
||
50.0 |
100.0 |
*Limited Data |
Company/solution |
Trend
(2020-2021) |
Culture |
Loyalty |
Operations |
Product |
Relationship |
Value |
|
ROI Healthcare Solutions
96.8
n=6
|
0%
|
A+
|
A+
|
A
|
A
|
A+
|
||
Experis Health Solutions (formerly ettain health)
ettain health 94
n=14
|
0%
|
A+
|
A
|
A
|
B+
|
A
|
||
Nordic
93.9
n=20
|
0%
|
A+
|
A
|
A
|
B+
|
A-
|
||
GuideIT
91.1
n=7
|
0%
|
B+
|
A
|
A-
|
B+
|
A-
|
||
CTG
90.2
n=6
|
0%
|
A
|
A-
|
A
|
B
|
B
|
||
HCTec
88.9
n=9
|
0%
|
A
|
B
|
A-
|
B
|
B
|
||
Cumberland (merged with Tegria)
Cumberland Partial ITO 88.5
n=8
|
0%
|
B+
|
A-
|
A-
|
B
|
B+
|
||
Nuance
87.3
n=9
|
0%
|
A
|
B
|
B
|
B-
|
B+
|
||
HTC Global Services
CareTech Solutions 86.7
n=9
|
0%
|
A-
|
A-
|
A-
|
C+
|
B
|
||
Oracle Health (Cerner)
Cerner 80.8
n=22
|
0%
|
B+
|
B-
|
B
|
C+
|
C-
|
||
NTT DATA
78.8
n=13
|
0%
|
B+
|
C+
|
B-
|
C+
|
C-
|
||
Engage (merged with Tegria)
Engage 75
n=6
|
0%
|
C-
|
C
|
C+
|
B-
|
C
|
Cumberland Partial ITO
Engage
Company/solution |
Overall performance score | Total evaluations |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
Futura Healthcare
Futura Mobility * L |
88 |
n=4
|
B
|
B
|
A
|
A-
|
B
|
|
|
|
|
||||
Optimum Healthcare IT
* L |
88.6 |
n=4
|
B+
|
A
|
A
|
B+
|
B
|
|
|
|
|
||||
Stoltenberg Consulting
* L |
96.9 |
n=3
|
A+
|
A
|
A+
|
A-
|
A
|
Company/solution |
Overall
performance score
|
Total evaluations |
Futura Healthcare
Futura Mobility * L loyalty
B
operations
B
relationship
A
services
A-
value
B
|
88 |
n=4
|
Optimum Healthcare IT
* L loyalty
B+
operations
A
relationship
A
services
B+
value
B
|
88.6 |
n=4
|
Stoltenberg Consulting
* L loyalty
A+
operations
A
relationship
A+
services
A-
value
A
|
96.9 |
n=3
|
Futura Mobility * L
n=4
* L
n=4
* L
n=3