Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2021 Model.LastYear=2024 Model.ShowLoggedOut=True
 
 
 
2021 Best In Klas
 

Partial IT Outsourcing

 
 
 
 
A+ = >97.0
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
 
 
Ranked Solutions
Category average: 87.6
Services average: 88.2
Grading Scale

Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Trend
(2020-2021)
Loyalty
Operations
Relationship
Services
Value
                 
ROI Healthcare Solutions
 
KLAS comments icon
96.8
n=6
0%
A+
A+
A
A
A+
         
 
 
 
 
Experis Health Solutions
ettain health  
KLAS comments icon
94
n=14
0%
A+
A
A
B+
A
         
 
 
 
 
Nordic
 
KLAS comments icon
93.9
n=20
0%
A+
A
A
B+
A-
         
 
 
 
 
GuideIT
 
KLAS comments icon
91.1
n=7
0%
B+
A
A-
B+
A-
         
 
 
 
 
CTG
 
KLAS comments icon
90.2
n=6
0%
A
A-
A
B
B
         
 
 
 
 
HCTec
 
KLAS comments icon
88.9
n=9
0%
A
B
A-
B
B
         
 
 
 
 
Cumberland (merged with Tegria)
Cumberland Partial ITO  
88.5
n=8
0%
B+
A-
A-
B
B+
         
 
 
 
 
Nuance (a Microsoft Company)
Nuance  
KLAS comments icon
87.3
n=9
0%
A
B
B
B-
B+
         
 
 
 
 
HTC Global Services
CareTech Solutions  
KLAS comments icon
86.7
n=9
0%
A-
A-
A-
C+
B
         
 
 
 
 
Oracle Health
Cerner  
KLAS comments icon
80.8
n=22
0%
B+
B-
B
C+
C-
         
 
 
 
 
NTT DATA
 
KLAS comments icon
78.8
n=13
0%
B+
C+
B-
C+
C-
         
 
 
 
 
Engage (merged with Tegria)
Engage  
75
n=6
0%
C-
C
C+
B-
C
 
50.0
100.0
 
Company/solution
Trend
(2020-2021)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
ROI Healthcare Solutions
 
96.8
n=6
KLAS comments icon  COMMENTS
    0%
A+
A+
A
A
A+
Experis Health Solutions
ettain health
 
94
n=14
KLAS comments icon  COMMENTS
    0%
A+
A
A
B+
A
Nordic
 
93.9
n=20
KLAS comments icon  COMMENTS
    0%
A+
A
A
B+
A-
GuideIT
 
91.1
n=7
KLAS comments icon  COMMENTS
    0%
B+
A
A-
B+
A-
CTG
 
90.2
n=6
KLAS comments icon  COMMENTS
    0%
A
A-
A
B
B
HCTec
 
88.9
n=9
KLAS comments icon  COMMENTS
    0%
A
B
A-
B
B
Cumberland (merged with Tegria)
Cumberland Partial ITO
 
88.5
n=8
    0%
B+
A-
A-
B
B+
Nuance (a Microsoft Company)
Nuance
 
87.3
n=9
KLAS comments icon  COMMENTS
    0%
A
B
B
B-
B+
HTC Global Services
CareTech Solutions
 
86.7
n=9
KLAS comments icon  COMMENTS
    0%
A-
A-
A-
C+
B
Oracle Health
Cerner
 
80.8
n=22
KLAS comments icon  COMMENTS
    0%
B+
B-
B
C+
C-
NTT DATA
 
78.8
n=13
KLAS comments icon  COMMENTS
    0%
B+
C+
B-
C+
C-
Engage (merged with Tegria)
Engage
 
75
n=6
    0%
C-
C
C+
B-
C
Company/solution
 
Censinet assessment N/A
 
loyalty
A+
operations
A+
relationship
A
services
A
value
A+
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
loyalty
A+
operations
A
relationship
A
services
B+
value
A
 
KLAS comments icon  COMMENTS
93.9
n=20
 
Censinet assessment N/A
 
loyalty
A+
operations
A
relationship
A
services
B+
value
A-
 
KLAS comments icon  COMMENTS
91.1
n=7
 
Censinet assessment N/A
 
loyalty
B+
operations
A
relationship
A-
services
B+
value
A-
 
KLAS comments icon  COMMENTS
90.2
n=6
 
Censinet assessment N/A
 
loyalty
A
operations
A-
relationship
A
services
B
value
B
 
KLAS comments icon  COMMENTS
88.9
n=9
 
Censinet assessment N/A
 
loyalty
A
operations
B
relationship
A-
services
B
value
B
 
KLAS comments icon  COMMENTS
Cumberland (merged with Tegria)
Cumberland Partial ITO
88.5
n=8
 
Censinet assessment N/A
 
loyalty
B+
operations
A-
relationship
A-
services
B
value
B+
 
 
Censinet assessment N/A
 
loyalty
A
operations
B
relationship
B
services
B-
value
B+
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
loyalty
A-
operations
A-
relationship
A-
services
C+
value
B
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
loyalty
B+
operations
B-
relationship
B
services
C+
value
C-
 
KLAS comments icon  COMMENTS
78.8
n=13
 
Censinet assessment N/A
 
loyalty
B+
operations
C+
relationship
B-
services
C+
value
C-
 
KLAS comments icon  COMMENTS
Engage (merged with Tegria)
Engage
75
n=6
 
Censinet assessment N/A
 
loyalty
C-
operations
C
relationship
C+
services
B-
value
C
 
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions Not Ranked
 


L      
Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Loyalty
Operations
Relationship
Services
Value
               
Futura Healthcare
Futura Mobility *
L
88
n=4
B
B
A
A-
B
       
 
 
 
 
Optimum Healthcare IT
*
L
88.6
n=4
B+
A
A
B+
B
       
 
 
 
 
Stoltenberg Consulting
*
L
96.9
n=3
A+
A
A+
A-
A
 

L      
Company/solution
Overall performance score (100-point scale)
Total
evaluations
     
Futura Healthcare
Futura Mobility *
L
loyalty
B
operations
B
relationship
A
services
A-
value
B
88
n=4
     
Optimum Healthcare IT
*
L
loyalty
B+
operations
A
relationship
A
services
B+
value
B
88.6
n=4
     
Stoltenberg Consulting
*
L
loyalty
A+
operations
A
relationship
A+
services
A-
value
A
96.9
n=3
 

L      

Company/solution
Futura Healthcare
Futura Mobility * L
88
n=4
loyalty
B
operations
B
relationship
A
services
A-
value
B
 

Optimum Healthcare IT
* L
88.6
n=4
loyalty
B+
operations
A
relationship
A
services
B+
value
B
 

Stoltenberg Consulting
* L
96.9
n=3
loyalty
A+
operations
A
relationship
A+
services
A-
value
A
 
 
 
 
 
 
 
 

Past Partial IT Outsourcing Awards