Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2023 Model.LastYear=2024 Model.ShowLoggedOut=True
 
 
 
2023 Best In Klas
 

Managed IT Services

 
 
 
 
A+ = >97.0
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
 
 
Ranked Solutions
Category average: 86.5
Services average: 89.7
Grading Scale

Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Trend
(2022-2023)
Culture
Loyalty
Operations
Relationship
Services
Value
                   
Pivot Point Consulting, a Vaco Company
Managed IT Services  
KLAS comments icon
94.6
n=10
-2%
--
A+
A-
A+
A-
A
         
 
 
 
 
 
Impact Advisors
Managed IT Services  
KLAS comments icon
92.9
n=6
N/A
--
A
A-
A
A-
A-
         
 
 
 
 
 
ROI Healthcare Solutions
Managed IT Services  
KLAS comments icon
92.3
n=6
-3%
--
A
A-
A
A-
B+
         
 
 
 
 
 
Experis Health Solutions
Experis Health (formerly ettain health) Managed IT Services  
KLAS comments icon
91.4
n=10
-2%
--
A
A
A
B
B+
         
 
 
 
 
 
Nordic
Managed IT Services  
KLAS comments icon
90.6
n=19
-5%
--
A
A-
A-
B+
B+
         
 
 
 
 
 
Tegria
Managed IT Services  
KLAS comments icon
87.2
n=17
N/A
--
A-
B
B+
B-
B
         
 
 
 
 
 
Talon Healthy IT Services, part of HCTec
Talon Managed IT Services  
84.2
n=6
-14%
--
B
B
A-
B-
C+
         
 
 
 
 
 
HTC Global Services
Managed IT Services  
KLAS comments icon
81.6
n=11
+12%
--
B+
B
B
B-
C
         
 
 
 
 
 
Oracle Health
(Cerner) Managed IT Services  
KLAS comments icon
78.2
n=7
-11%
--
B
C
B
C
C-
         
 
 
 
 
 
HCTec
Managed IT Services  
KLAS comments icon
74.5
n=13
-9%
--
C
C-
B
D+
C-
 
50.0
100.0
 
Company/solution
Trend
(2022-2023)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
Pivot Point Consulting, a Vaco Company
Managed IT Services
 
94.6
n=10
KLAS comments icon  COMMENTS
    -2%
--
A+
A-
A+
A-
A
Impact Advisors
Managed IT Services
 
92.9
n=6
KLAS comments icon  COMMENTS
    N/A
--
A
A-
A
A-
A-
ROI Healthcare Solutions
Managed IT Services
 
92.3
n=6
KLAS comments icon  COMMENTS
    -3%
--
A
A-
A
A-
B+
Experis Health Solutions
Experis Health (formerly ettain health) Managed IT Services
 
91.4
n=10
KLAS comments icon  COMMENTS
    -2%
--
A
A
A
B
B+
Nordic
Managed IT Services
 
90.6
n=19
KLAS comments icon  COMMENTS
    -5%
--
A
A-
A-
B+
B+
Tegria
Managed IT Services
 
87.2
n=17
KLAS comments icon  COMMENTS
    N/A
--
A-
B
B+
B-
B
Talon Healthy IT Services, part of HCTec
Talon Managed IT Services
 
84.2
n=6
    -14%
--
B
B
A-
B-
C+
HTC Global Services
Managed IT Services
 
81.6
n=11
KLAS comments icon  COMMENTS
    +12%
--
B+
B
B
B-
C
Oracle Health
(Cerner) Managed IT Services
 
78.2
n=7
KLAS comments icon  COMMENTS
    -11%
--
B
C
B
C
C-
HCTec
Managed IT Services
 
74.5
n=13
KLAS comments icon  COMMENTS
    -9%
--
C
C-
B
D+
C-
Company/solution
 
Censinet assessment N/A
 
culture
--
loyalty
A+
operations
A-
relationship
A+
services
A-
value
A
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
A
operations
A-
relationship
A
services
A-
value
A-
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
A
operations
A-
relationship
A
services
A-
value
B+
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
A
operations
A
relationship
A
services
B
value
B+
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
A
operations
A-
relationship
A-
services
B+
value
B+
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
A-
operations
B
relationship
B+
services
B-
value
B
 
KLAS comments icon  COMMENTS
Talon Healthy IT Services, part of HCTec
Talon Managed IT Services
84.2
n=6
 
Censinet assessment N/A
 
culture
--
loyalty
B
operations
B
relationship
A-
services
B-
value
C+
 
 
Censinet assessment N/A
 
culture
--
loyalty
B+
operations
B
relationship
B
services
B-
value
C
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
B
operations
C
relationship
B
services
C
value
C-
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
C
operations
C-
relationship
B
services
D+
value
C-
 
KLAS comments icon  COMMENTS
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions Not Ranked
 


  L      
Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Relationship
Services
Value
                 
CereCore
Managed IT Services [NR]
84
n=6
--
A-
B-
B
C+
B-
       
 
 
 
 
 
GuideIT
Managed IT Services *
L
85
n=3
--
B+
B-
B
B-
B
       
 
 
 
 
 
PDS
Managed IT Services *
L
88.3
n=5
--
A
A-
B+
B+
B-
 

  L      
Company/solution
Overall performance score (100-point scale)
Total
evaluations
     
CereCore
Managed IT Services [NR]
culture
--
loyalty
A-
operations
B-
relationship
B
services
C+
value
B-
84
n=6
     
GuideIT
Managed IT Services *
L
culture
--
loyalty
B+
operations
B-
relationship
B
services
B-
value
B
85
n=3
     
PDS
Managed IT Services *
L
culture
--
loyalty
A
operations
A-
relationship
B+
services
B+
value
B-
88.3
n=5
 

  L      

Company/solution
CereCore
Managed IT Services [NR]
84
n=6
culture
--
loyalty
A-
operations
B-
relationship
B
services
C+
value
B-
 

GuideIT
Managed IT Services * L
85
n=3
culture
--
loyalty
B+
operations
B-
relationship
B
services
B-
value
B
 

PDS
Managed IT Services * L
88.3
n=5
culture
--
loyalty
A
operations
A-
relationship
B+
services
B+
value
B-
 
 
 
 
OtherNotablePerformances_Symbol  
Other notable performances in Managed IT Services Other notable performances
 


Solutions for which at least 100% of respondents answered yes.
Avoids charging for every little thing?
Experis Health (formerly ettain health)
Experis Health (formerly ettain health) Managed IT Services
n=9  100%
Impact Advisors
Impact Advisors Managed IT Services
n=6  100%
Pivot Point Consulting, a Vaco Company
Pivot Point Consulting, a Vaco Company Managed IT Services
n=10  100%
ROI Healthcare Solutions
ROI Healthcare Solutions Managed IT Services
n=5  100%
Talon Healthy IT Services, part of HCTec
Talon Healthy IT Services, part of HCTec Talon Managed IT Services
n=6  100%
Would you buy again?
Experis Health (formerly ettain health)
Experis Health (formerly ettain health) Managed IT Services
n=10  100%
HTC Global Services, Inc.
HTC Global Services Managed IT Services
n=10  100%
Impact Advisors
Impact Advisors Managed IT Services
n=6  100%
Nordic
Nordic Managed IT Services
n=18  100%
Oracle Health (Cerner)
Oracle Health (Cerner) Managed IT Services
n=7  100%
Pivot Point Consulting, a Vaco Company
Pivot Point Consulting, a Vaco Company Managed IT Services
n=10  100%
ROI Healthcare Solutions
ROI Healthcare Solutions Managed IT Services
n=6  100%
Avoids charging for every little thing?
Experis Health (formerly ettain health)
Experis Health (formerly ettain health) Managed IT Services
n=9  100%
Impact Advisors
Impact Advisors Managed IT Services
n=6  100%
Pivot Point Consulting, a Vaco Company
Pivot Point Consulting, a Vaco Company Managed IT Services
n=10  100%
ROI Healthcare Solutions
ROI Healthcare Solutions Managed IT Services
n=5  100%
Talon Healthy IT Services, part of HCTec
Talon Healthy IT Services, part of HCTec Talon Managed IT Services
n=6  100%
 
Would you buy again?
Experis Health (formerly ettain health)
Experis Health (formerly ettain health) Managed IT Services
n=10  100%
HTC Global Services, Inc.
HTC Global Services Managed IT Services
n=10  100%
Impact Advisors
Impact Advisors Managed IT Services
n=6  100%
Nordic
Nordic Managed IT Services
n=18  100%
Oracle Health (Cerner)
Oracle Health (Cerner) Managed IT Services
n=7  100%
Pivot Point Consulting, a Vaco Company
Pivot Point Consulting, a Vaco Company Managed IT Services
n=10  100%
ROI Healthcare Solutions
ROI Healthcare Solutions Managed IT Services
n=6  100%
 
 
 
 
 
 
 

Past Managed IT Services Awards