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2020 Best in KLAS Practice Management (11-75 Physicians)


2020 Best In KLAS Practice Management 11-75 Physicians

Segment Winner

 
 
Konfidence
2yr Trend
 
Culture
Loyalty
Operations
Product
Relationship
Value
NextGen Healthcare Logo
Konfidence
2yr Trend
Average Segment Score76.8
50
83.3
NextGen Enterprise PM
 
100
Culture
B-
Loyalty
A-
Operations
B
Product
B
Relationship
B
Value
C+
 
 

2

athenahealth Logo
Konfidence
2yr Trend
82.6
athenaCollector
 
Culture
C+
Loyalty
A-
Operations
B-
Product
B
Relationship
C
Value
B
 
 

3

AdvancedMD Logo
Konfidence
2yr Trend
76.8
PM
 
Culture
C+
Loyalty
B-
Operations
B
Product
B-
Relationship
C-
Value
D+
 
 

4

Veradigm Logo
Konfidence
2yr Trend
75.6
Allscripts PM
 
Culture
D+
Loyalty
B
Operations
B-
Product
B-
Relationship
C
Value
D+
 
 

5

Greenway Health Logo
Konfidence
2yr Trend
72.6
Intergy PM Solutions
 
Culture
D+
Loyalty
C+
Operations
B-
Product
C
Relationship
C+
Value
D-
 
 

6

athenahealth Logo
Konfidence
2yr Trend
70.6
Virence Health Centricity Practice Solution PM (GE)
 
Software 81.1
Culture
D+
Loyalty
C
Operations
C
Product
C
Relationship
C
Value
D
 
 

Solutions Not Ranked

Limited Data Products

Score

Central *

55.4

eMDs Aprima PM *

76.2

PM *

63.3

Resolute/Prelude/Cadence Ambulatory *

74.8

Expanse Ambulatory PM *

83.1

Cerner Practice Management *

69.9

Component [C], Not Primary [NP], Regional [R] or Limited Market Share [MS]

*Does not meet minimum KLAS Konfidence level.

Trend does not include the Best KLAS score

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More information about Practice Management(11-75 Physicians) is available via the following KLAS products:

Circle Check Mark
Specialty Reports
Circle Check Mark
User Commentary

Past Practice Management Awards

2025
Practice Management 2025 11-75 Physicians | Independent 11-75 Physicians | Independent
Practice Management 2025 Health System Owned Health System Owned
Practice Management 2025 Over 75 Physicians | Independent Over 75 Physicians | Independent
2024
Practice Management 2024 11-75 Physicians | Independent 11-75 Physicians | Independent
Practice Management 2024 Health System Owned Health System Owned
Practice Management 2024 Over 75 Physicians | Independent Over 75 Physicians | Independent
2023
Practice Management 2023 11-75 Physicians | Independent 11-75 Physicians | Independent
Practice Management 2023 Health System Owned Health System Owned
Practice Management 2023 Over 75 Physicians | Independent Over 75 Physicians | Independent
2022
Practice Management 2022 11-75 Physicians 11-75 Physicians
Practice Management 2022 Over 75 Physicians Over 75 Physicians
2021
Practice Management 2021 11-75 Physicians 11-75 Physicians
Practice Management 2021 Over 75 Physicians Over 75 Physicians
2020
Practice Management 2020 11-75 Physicians 11-75 Physicians
Practice Management 2020 Over 75 Physicians Over 75 Physicians
2019
Practice Management 2019 11-75 Physicians 11-75 Physicians
Practice Management 2019 Over 75 Physicians Over 75 Physicians
2018
Practice Management 2018 11-75 Physicians 11-75 Physicians
Practice Management 2018 Over 75 Physicians Over 75 Physicians
2017
Practice Management 2017 11-75 Physicians 11-75 Physicians
Practice Management 2017 Over 75 Physicians Over 75 Physicians
2015/2016
Practice Management 2016 1-10 Physicians 1-10 Physicians
Practice Management 2016 11-75 Physicians 11-75 Physicians
Practice Management 2016 Over 75 Physicians Over 75 Physicians
2014
Practice Management 2014 1-10 Physicians 1-10 Physicians
Practice Management 2014 11-75 Physicians 11-75 Physicians
Practice Management 2014 Over 75 Physicians Over 75 Physicians
2013
Practice Management 2013 1-10 Physicians 1-10 Physicians
Practice Management 2013 11-75 Physicians 11-75 Physicians
Practice Management 2013 Over 75 Physicians Over 75 Physicians
2012
Practice Management 2012 1-10 Physicians 1-10 Physicians
Practice Management 2012 11-75 Physicians 11-75 Physicians
Practice Management 2012 Over 75 Physicians Over 75 Physicians
2011
Practice Management 2011 1-10 Physicians 1-10 Physicians
Practice Management 2011 11-75 Physicians 11-75 Physicians
Practice Management 2011 Over 75 Physicians Over 75 Physicians
2010
Practice Management 1 Physician 1 Physician
Practice Management 2-5 Physicians 2-5 Physicians
Practice Management 26-100 Physicians 26-100 Physicians
Practice Management 6-25 Physicians 6-25 Physicians
Practice Management Over 100 Physicians Over 100 Physicians
2009
Practice Management 1 Physician 1 Physician
Practice Management 2-5 Physicians 2-5 Physicians
Practice Management 26-100 Physicians 26-100 Physicians
Practice Management 6-25 Physicians 6-25 Physicians
Practice Management Over 100 Physicians Over 100 Physicians
2008
Practice Management 1 Physician 1 Physician
Practice Management 2-5 Physicians 2-5 Physicians
Practice Management 26-100 Physicians 26-100 Physicians
Practice Management 6-25 Physicians 6-25 Physicians
Practice Management Over 100 Physicians Over 100 Physicians
2007
Ambulatory Billing and Scheduling (1-5 Physicians) Ambulatory Billing and Scheduling (1-5 Physicians)
Ambulatory Billing and Scheduling 26-100 Physicians 26-100 Physicians
Ambulatory Billing and Scheduling 6-25 Physicians 6-25 Physicians
Ambulatory Billing and Scheduling Over 100 Physicians Over 100 Physicians
2006
Ambulatory Billing and Scheduling 1-5 Physicians 1-5 Physicians
Ambulatory Billing & Scheduling 26-100 Physicians 26-100 Physicians
Ambulatory Billing and Scheduling 6-25 Physicians 6-25 Physicians
Ambulatory Billing & Scheduling Over 100 Physicians Over 100 Physicians
2005
Ambulatory Billing and Scheduling 1-5 Physicians 1-5 Physicians
Ambulatory Billing & Scheduling 26-100 Physicians 26-100 Physicians
Ambulatory Billing and Scheduling 6-25 Physicians 6-25 Physicians
Ambulatory Billing & Scheduling Over 100 Physicians Over 100 Physicians
Related ReportsView All Reports
Performance
KLAS article icon
MEDITECH Complete Look 2023
18 July 23    |   Paul Warburton and Tyson Blauer
When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This MEDITECH Expanse “complete look” provides a high-level analysis of the key products that make up MEDITECH’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Epic , Evident , and Oracle Health [Cerner] .) This report focuses on the core Expanse suite; data on MEDITECH’s MAGIC, C/S, and 6.x platforms is excluded.
Performance
KLAS article icon
Oracle Health (Cerner) Complete Look 2023
18 July 23    |   Paul Warburton and Tyson Blauer
When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Oracle Health (Cerner) “complete look” provides a high-level analysis of the key products that make up Oracle Health’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Epic , Evident , and MEDITECH .)
Performance
KLAS article icon
Epic Complete Look 2023
18 July 23    |   Paul Warburton and Tyson Blauer
When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Epic “complete look” provides a high-level analysis of the key products that make up Epic’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Evident , MEDITECH , and Oracle Health [Cerner] .)
First Look
KLAS article icon
PracticeSuite Practice Management 2023
24 February 23    |   Jacob Mortensen and Jake Ray
Vendors in the ambulatory space continue to work toward the goal of meeting the diverse and ever-changing needs of provider organizations. This report takes a first look at the PracticeSuite PM solution and how well it delivers to ambulatory practices and uses feedback from both direct provider and MSO customers. The data focuses on customer satisfaction and feature utilization among these customers.
Performance
KLAS article icon
Midsize/Large Practice Management 2022
15 December 22    |   Aaron Gleave and Alex McIntosh
Most practice management (PM) solutions have lengthy tenure in the market, yet not all vendors successfully meet practices’ needs—which include strong technology and a vendor who acts as a partner in customer success. Historically, KLAS has split PM data by midsize (11–75 physicians) and large practices (76+ physicians); however, independent practices (clinics not owned by a hospital/health system) and owned practices (clinics owned by a hospital/health system) also have different needs and gravitate toward different vendors. Due to this trend, this report examines which PM vendors best deliver to customers’ expectations for midsize and large practices as well as for independent and owned practices.

Konfidence

Konfidence level
Konfidence Level Description
Products must have at least 30 live organizations participating for software and at least 15 live organizations for professional services. Exception to this is Transcription Services (30).
Products must have at least 20 live organizations participating for software and at least 10 live organizations for professional services. Exception to this is Transcription Services (20).
Products must have at least 15 live organizations participating for software and at least 6 live organizations for professional services. Exception to this is Transcription Services
-
The Konfidence level on this product rating is low. These results are for early trend detection. As more performance data is received, the result is likely to have a wide variance.
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