Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2023 Model.LastYear=2024 Model.ShowLoggedOut=True
 
 
 
2023 Best In Klas
 

Practice Management

Health System Owned
 
 
 
 
 
 
 
A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
 
 
Ranked Solutions
Category average: 83.7
Software average: 80.3
Grading Scale

Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Trend
(2022-2023)
Culture
Loyalty
Operations
Product
Relationship
Value
                   
Epic
Resolute/Prelude/Cadence Ambulatory  
KLAS comments icon
91.7
n=48
N/A
A
A+
A-
A-
A-
A
         
 
 
 
 
 
athenahealth
athenaIDX (Ambulatory)  
KLAS comments icon
88.8
n=24
N/A
A
A-
B+
B+
A
A-
         
 
 
 
 
 
MEDITECH
Expanse Ambulatory PM  
KLAS comments icon
85.3
n=15
N/A
B+
A-
B
B
B+
B
         
 
 
 
 
 
Oracle Health
(Cerner) Practice Management  
KLAS comments icon
65.8
n=24
N/A
D-
C
D
C-
C-
F
 
50.0
100.0
 
Company/solution
Trend
(2022-2023)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
Epic
Resolute/Prelude/Cadence Ambulatory
 
91.7
n=48
KLAS comments icon  COMMENTS
    N/A
A
A+
A-
A-
A-
A
athenahealth
athenaIDX (Ambulatory)
 
88.8
n=24
KLAS comments icon  COMMENTS
    N/A
A
A-
B+
B+
A
A-
MEDITECH
Expanse Ambulatory PM
 
85.3
n=15
KLAS comments icon  COMMENTS
    N/A
B+
A-
B
B
B+
B
Oracle Health
(Cerner) Practice Management
 
65.8
n=24
KLAS comments icon  COMMENTS
    N/A
D-
C
D
C-
C-
F
Company/solution
 
Censinet assessment N/A
 
culture
A
loyalty
A+
operations
A-
product
A-
relationship
A-
value
A
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
A
loyalty
A-
operations
B+
product
B+
relationship
A
value
A-
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
B+
loyalty
A-
operations
B
product
B
relationship
B+
value
B
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
D-
loyalty
C
operations
D
product
C-
relationship
C-
value
F
 
KLAS comments icon  COMMENTS
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions Not Ranked
 


L      
Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                 
athenahealth
athenaCollector *
L
79
n=17
C
C+
B+
B
C
C+
 

L      
Company/solution
Overall performance score (100-point scale)
Total
evaluations
     
athenahealth
athenaCollector *
L
culture
C
loyalty
C+
operations
B+
product
B
relationship
C
value
C+
79
n=17
 

L      

Company/solution
athenahealth
athenaCollector * L
79
n=17
culture
C
loyalty
C+
operations
B+
product
B
relationship
C
value
C+
 
 
 
 
OtherNotablePerformances_Symbol  
Other notable performances in Practice Management (Health System Owned) Other notable performances
 


Solutions for which at least 95% of respondents answered yes.
Keeps all promises?
athenahealth
athenahealth athenaIDX (Ambulatory)
n=22  96%
Epic
Epic Resolute/Prelude/Cadence Ambulatory
n=48  96%
Part of long-term plans?
Epic
Epic Resolute/Prelude/Cadence Ambulatory
n=50  100%
MEDITECH
MEDITECH Expanse Ambulatory PM
n=15  100%
Would you buy again?
Epic
Epic Resolute/Prelude/Cadence Ambulatory
n=50  100%
Keeps all promises?
athenahealth
athenahealth athenaIDX (Ambulatory)
n=22  96%
Epic
Epic Resolute/Prelude/Cadence Ambulatory
n=48  96%
 
Part of Long Term Plans?
Epic
Epic Resolute/Prelude/Cadence Ambulatory
n=50  100%
MEDITECH
MEDITECH Expanse Ambulatory PM
n=15  100%
Would you buy again?
Epic
Epic Resolute/Prelude/Cadence Ambulatory
n=50  100%
 
 
 
 
 
Related Reports
 
 
 
 

Past Practice Management Awards