A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 79.4
Software average: 80.6
Overall performance score (100-point scale) |
Trend (2024-2025) |
# of unique orgs |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
Market energy
|
||
|
symplr
AMN Healthcare Smart Square 
|
89.0 |
+2%
|
18
|
A
|
B+
|
A-
|
B
|
A+
|
A-
|
||
| |
|
|
|
|
|||||||
|
HealthStream
ShiftWizard by HealthStream ShiftWizard Scheduling
|
84.5 |
+15%
|
15
|
A-
|
A-
|
B-
|
B-
|
B-
|
B+
|
||
| |
|
|
|
|
|||||||
|
QGenda
Nurse & Staff Scheduling
|
79.5 |
-14%
|
15
|
B-
|
B-
|
B-
|
C+
|
B
|
B-
|
||
| |
|
|
|
|
|||||||
|
symplr
Staffing and Scheduling
|
77.5 |
+1%
|
30
|
B
|
B-
|
C
|
C+
|
B-
|
C+
|
||
0.0 |
100.0 |
||||||||||
culture
A
loyalty
B+
operations
A-
product
B
relationship
A+
value
A-
culture
A-
loyalty
A-
operations
B-
product
B-
relationship
B-
value
B+
79.5
15
culture
B-
loyalty
B-
operations
B-
product
C+
relationship
B
value
B-
77.5
30
culture
B
loyalty
B-
operations
C
product
C+
relationship
B-
value
C+
Additional Performance Insights
Additional Performance Insights
Ranked solutions for which at least 95% of respondents answered yes.
Keeps all promises?
ShiftWizard by HealthStream
ShiftWizard Scheduling
ShiftWizard Scheduling
n=13 100%
AMN Healthcare
Smart Square
Smart Square
n=18 95%
Keeps all promises?
ShiftWizard by HealthStream
ShiftWizard Scheduling
ShiftWizard Scheduling
n=13 100%
AMN Healthcare
Smart Square
Smart Square
n=18 95%
Solutions Not Ranked
Ordered alphabetically
L C NP
|
Overall performance score (100-point scale) |
# of unique orgs |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
Market energy |
|
|
HealthStream
ANSOS Staff Scheduling L |
82.8 |
6
|
A-
|
C
|
B
|
B-
|
A-
|
A
|
|
| |
|
|
|
|
|||||
|
Inovalon
Schedule Management L |
83.6 |
8
|
B+
|
B+
|
B-
|
B-
|
B
|
B+
|
N/A |
| |
|
|
|
|
|||||
|
OnShift
(Long-Term Care Only) L C |
81 |
10
|
B
|
B
|
C+
|
C
|
B
|
B+
|
|
| |
|
|
|
|
|||||
|
UKG
(Ultimate Kronos Group) Workforce Scheduler L NP |
77.1 |
12
|
B-
|
B-
|
C-
|
C+
|
B
|
B
|
L C NP
&nbps;
HealthStream
ANSOS Staff Scheduling L
ANSOS Staff Scheduling L
82.8
6
6
culture
A-
loyalty
C
operations
B
product
B-
relationship
A-
value
A
Inovalon
Schedule Management L
Schedule Management L
83.6
8
8
culture
B+
loyalty
B+
operations
B-
product
B-
relationship
B
value
B+
OnShift
(Long-Term Care Only) L C
(Long-Term Care Only) L C
81
10
10
culture
B
loyalty
B
operations
C+
product
C
relationship
B
value
B+
UKG
(Ultimate Kronos Group) Workforce Scheduler L NP
(Ultimate Kronos Group) Workforce Scheduler L NP
77.1
12
12
culture
B-
loyalty
B-
operations
C-
product
C+
relationship
B
value
B
