MModal CDI Collaborate
Filtered view: All

Subject Expert
Mac Boyter
Research Director
KLAS Research Director - Mac Boyter
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
Director

The NLP could use work. It is infused within the product so much that our providers used it on the...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We get regular release notes about new functionality from the vendor. They also asked to touch base...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

In comparison to the market, I think 3M's product is good. It is pretty easy to use, but it is not...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Many times, we have had to escalate issues that haven't been getting resolved that have been really...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Reporting within the product is important, and having better insight into CDI workflows and provider...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The Collaborate tool has been very successful and beneficial to our team in identifying specific...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have an open dialogue with our software adoption specialist on the MModal side, and we are able...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

3M scores very high in terms of technology. The natural language processing engine that drives the...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The reporting in MModal CDI Collaborate leaves something to be desired. It is fine, but I wish it...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The upgrades to MModal CDI Collaborate are interesting. I am used to testing upgrades in my test...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

MModal CDI Collaborate is a fabulous product. It works great with the daily workflows, and we have...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have gotten more than our money's worth out of this product. We have received more value for our...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

3M has good communication regarding their frequent updates. The vendor sends us release notes days...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I suggest that 3M focus on workflows and redbox errors.

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Every time 3M does an upgrade, they fix something we have asked them to fix, but the upgrade affects...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we send in tickets, we get the same feedback from 3M over and over again. They always say they...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There is not a lot of education about the product. The education piece may be one of those add-ons...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are worried about the inadequacy of the data collection and the meaning of the data. 3M groups...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

In MModal CDI Collaborate, there were significant configuration issues, and the system didn’t really...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

3M has worked with us to deliver a product that is acceptable, and that has required a lot of...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

3M needs to focus on the new technology because it is just a little wonky and seems to be very much...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

3M never fully explained some of their features to us, including real-time notifications. We figured...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We believe that 3M will make the changes we need. They have never backed down from a change we...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

3M doesn’t account for certain things in how the documentation lays out and how the application...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Overall, providers can easily understand how to use the product. I think the system's ease of use is...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

3M is a very corporate, money-driven company. The vendor's sales department needs some help in terms...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor is constantly developing, updating, and upgrading the product. We have no real issues. As...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have regular calls with our local representative. They help us with anything we need help with....

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I would tell others looking at the product that it is excellent. It does exactly what it is supposed...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

MModal CDI Collaborate is very user friendly. We can send a copy of our worksheet to another...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We love the customer service representative from 3M. We have reoccurring meetings with them, and...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The natural-language understanding isn’t that effective. There are sometimes a lot of false...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

From a technology and vision standpoint, MModal CDI Collaborate is a great product. 3M could improve...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I hope the system isn’t part of our long-term plans. I am not a fan, but I am not the one that makes...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I would like to see the software improved. We have some meetings with our adoption specialist, and...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I would not be likely to recommend the system, but I would recommend the vendor. I just know there...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

3M is very good at communicating with us. They meet with us frequently, and we have good discussions...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Sometimes, I feel like users share really good ideas mentioned that should be implemented in a new...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The solution is extremely effective. It has made my CDI team so productive. We have had pretty good...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have had great success with training and support from the vendor. They have been really good...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The product is missing one key feature that is large for us in terms of being able to perform...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles