Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Business Information
Tell us about your organization
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
MModal CDI Collaborate Comments
Filtered view: All
Subject Expert
Commentary Summary
Want to see full details?
User Commentary
Manager
The solution is extremely effective. It has made my CDI team so productive. We have had pretty good...
Login or Create an Account to see details.
Manager
We have had great success with training and support from the vendor. They have been really good...
Login or Create an Account to see details.
Manager
The product is missing one key feature that is large for us in terms of being able to perform...
Login or Create an Account to see details.
Manager
MModal CDI Collaborate is very user friendly. I like the automatic live updates of the census. There...
Login or Create an Account to see details.
Manager
With MModal CDI Collaborate, I don't like that we aren't able to see the severity of illness or the...
Login or Create an Account to see details.
Manager
3M could improve their algorithm for how they prioritize charts. The current algorithm isn’t really...
Login or Create an Account to see details.
Manager
I am not sure whether I would buy MModal CDI Collaborate again. I would have to look around and see...
Login or Create an Account to see details.
Manager
MModal CDI Collaborate doesn’t have the ability to interface with our EMR. Everything is very...
Login or Create an Account to see details.
Manager
3M has awesome support. I can contact them with an issue and get an instant response. The vendor may...
Login or Create an Account to see details.
Director
I love 3M. We have had excellent customer support. We have been an MModal customer for years, and I...
Login or Create an Account to see details.
Director
3M continues to advance their technology. They have been working on their data and analytics, and...
Login or Create an Account to see details.
Director
I am kind of hard pressed to say what 3M could do better. I have been really happy with the company...
Login or Create an Account to see details.
Director
Through the COVID-19 crisis, 3M has helped us with different queries and articles to help make the...
Login or Create an Account to see details.
Director
I wouldn't hesitate to buy MModal CDI Collaborate again. There were a lot of things that I really...
Login or Create an Account to see details.
Director
We pushed the vendor a lot. The whole team got behind our requests and worked on things. Some of our...
Login or Create an Account to see details.
Director
MModal CDI Collaborate presented information really well. I am not sure that the whole team...
Login or Create an Account to see details.
Director
MModal CDI Collaborate added steps to our workflow. It was a completely modified product. The NLP...
Login or Create an Account to see details.
Director
The architect of MModal CDI Collaborate was amazing. That individual really jumped on board and...
Login or Create an Account to see details.
Manager
We liked that we could truly customize the system to our needs. Some other programs were...
Login or Create an Account to see details.
Manager
When we buy a new program, the vendor comes in to do education and evaluate whether we are doing...
Login or Create an Account to see details.
Manager
We were going through meetings, and 3M got us up and running relatively quickly. The program is very...
Login or Create an Account to see details.
Manager
I tell new users how to log in. I send screenshots and a little pamphlet, and the users can navigate...
Login or Create an Account to see details.
Manager
The vendor allows me to make my program. They give me the tools that I need to make the system what...
Login or Create an Account to see details.
Manager
We have embraced the program, and we have seen improvements. The vendor is continually working on...
Login or Create an Account to see details.
Manager
The system’s prioritization or document review function is customizable; it is based on the filters...
Login or Create an Account to see details.
Manager
The vendor has automation because they put in guidelines and rules. But we choose which guidelines...
Login or Create an Account to see details.
Manager
The vendor will tell us what they think is an opportunity, so we respond to it and can mark it how...
Login or Create an Account to see details.
Manager
The vendor keeps their promises to the best of their ability. Obviously, issues that we have within...
Login or Create an Account to see details.
Manager
The integration works great. The system actually pulls notes from our EMR, so I don’t have to open...
Login or Create an Account to see details.
Manager
3M is still learning, but they are continuously improving their reports, and I am able to create...
Login or Create an Account to see details.
Manager
The vendor is pretty quick to respond when we have issues. They are very communicative when there...
Login or Create an Account to see details.
Manager
My contact person meets with us and gives us feedback on our performance compared to other people...
Login or Create an Account to see details.
Manager
With the 3M product, the CDI employees can review their notes, give providers feedback, and get...
Login or Create an Account to see details.
Manager
We were looking at the reports with a magnifying glass when we first implemented the product. The...
Login or Create an Account to see details.
Manager
I have a sales representative from 3M who follows up with me periodically. That person is very...
Login or Create an Account to see details.
Manager
When MModal came to our facility, they did very well with the implementation. We like the product....
Login or Create an Account to see details.
Manager
We are still looking for the functionality to monitor the productivity, and that is still being...
Login or Create an Account to see details.
Manager
MModal’s support was good at the beginning. We used to have our adaptation specialist, who we could...
Login or Create an Account to see details.
Director
We researched and tried to determine what tool would work best for us that was cost effective. There...
Login or Create an Account to see details.
Director
The product is very intuitive for us. We have just been able to stretch the product to the limit and...
Login or Create an Account to see details.
Director
We have someone that reviews some of our data and provides us with information. Our 3M support...
Login or Create an Account to see details.
Director
Our implementation was just amazing for us. We had an awesome experience. We had a great team, and...
Login or Create an Account to see details.
Director
The functionality for understanding natural language worked as expected. Even though we have the...
Login or Create an Account to see details.
Director
Before the acquisition, we had an individual that we could email and call. We actually didn't go...
Login or Create an Account to see details.
Director
This product actually ended up saving us a physician that I thought I needed. We will continue using...
Login or Create an Account to see details.
Nurse
We were expecting something different than what we got. We have to keep the system open to be able...
Login or Create an Account to see details.
Nurse
Because of COVID-19, we didn’t do anything hands on with 3M. Everything was virtual. We didn’t have...
Login or Create an Account to see details.
Nurse
Something that the system doesn’t have currently that I would like is front-end speech so that the...
Login or Create an Account to see details.
Nurse
I like the fact that our patients cross over with the system so that we don’t have to go hunting...
Login or Create an Account to see details.
Nurse
The contact that we work with is really good. That person meets with us as a group and reviews...
Login or Create an Account to see details.
Physician
Since going live, we haven’t had accurate reports from the system until recently. Even the recent...
Login or Create an Account to see details.
Manager
The world of Hierarchical Condition Category is new, and most companies are rushing to market the...
Login or Create an Account to see details.
Manager
We can use the system to easily pull in all our scheduled visits and prioritize them by the score of...
Login or Create an Account to see details.
Manager
The biggest improvement we would like to see is the ability to create and run reports in the product...
Login or Create an Account to see details.
Manager
There is a lack of connectivity between all of 3M's tools, and that is a major gap. We have two of...
Login or Create an Account to see details.
Manager
There were certain things we were told would be in place throughout the process, and we were told...
Login or Create an Account to see details.
Manager
We think 3M's support people are really good. They are very responsive to issues and are good at...
Login or Create an Account to see details.
VP/Other Executive
The dictation features are really good. Nothing is perfect, but the front-end transcription is...
Login or Create an Account to see details.
VP/Other Executive
I expect my satisfaction with MModal to go up. I am hopeful that when we move to another EMR...
Login or Create an Account to see details.
VP/Other Executive
We are getting our money's worth out of the product, and MModal has worked with us, but I would have...
Login or Create an Account to see details.
Director
We went with the system because we felt like the natural language understanding (NLU) piece of it...
Login or Create an Account to see details.
Director
We really focused on our nurses' workflow for the product, and they have adapted very easily with no...
Login or Create an Account to see details.
Director
We use 3M’s reporting a lot. They have a new dashboard turned on for the managers and leads to...
Login or Create an Account to see details.
Director
I would rate 3M’s ability to provide visibility to their own performance through their solution very...
Login or Create an Account to see details.
Director
The tool is working perfectly for what we need. We have prioritized a few different things we have...
Login or Create an Account to see details.
Director
Our clinical documentation specialists trust the tool. There is a learning process. There is a...
Login or Create an Account to see details.
Director
3M has put support functionality in the system. We don’t have to call in and do a separate ticket or...
Login or Create an Account to see details.
Director
There isn't anything faulty with the system. I don’t have any recommendations for improvements for...
Login or Create an Account to see details.
Director
When 3M acquired MModal's technology business, we didn’t see any changes. MModal has great customer...
Login or Create an Account to see details.
Director
3M is proactive. They tend to see things ahead of time and fix them before we even notice that we...
Login or Create an Account to see details.
Director
One of the workflow things that we like is the way the clinical documentation specialists can...
Login or Create an Account to see details.
Analyst/Coordinator
MModal CDI Collaborate is working, but I am not a fan of the system. I have used a lot of different...
Login or Create an Account to see details.
Analyst/Coordinator
If I could have 3M work on one thing with MModal CDI Collaborate, it would be the way the encoder...
Login or Create an Account to see details.
Director
The product is very user friendly. I am really happy and satisfied with the system. I would...
Login or Create an Account to see details.
Director
The people at MModal are very connected with their customers. My team has monthly phone calls where...
Login or Create an Account to see details.
Manager
The vendor said they saw some research that KLAS has done and realized there were problems and that...
Login or Create an Account to see details.
Manager
The system captures a lot of data, but it doesn't integrate 100% with our other system. The story is...
Login or Create an Account to see details.
Manager
There is a piece of technology that is missing that would enable the CDI people to communicate their...
Login or Create an Account to see details.
Manager
Within the last year, we have been able to get more standard reporting that we need in order to hold...
Login or Create an Account to see details.
Manager
I would tell people that are interested in the system that they are going to have to be proactive in...
Login or Create an Account to see details.
Director
During the COVID-19 crisis, 3M’s service has been excellent. We have been working hand in hand with...
Login or Create an Account to see details.
Director
We get good information for reporting, but we don’t have customizable reports yet. We can gather...
Login or Create an Account to see details.
Director
Training someone on the enhancements is simple. We almost need to revamp the whole user manual...
Login or Create an Account to see details.
Director
I am hoping that my score for the vendor improves next year. I think they can get there because the...
Login or Create an Account to see details.
Director
We have gotten our money's worth because we didn't pay much for the system. The vendor has some...
Login or Create an Account to see details.
Director
The product is part of our long-term plans, and I would buy it again depending on the resolution of...
Login or Create an Account to see details.
Director
3M has kept their promises. They have had some personnel problems. They started out really well, but...
Login or Create an Account to see details.
Director
The vendor's implementation wasn't the best I have ever had, but it was adequate. We don't have...
Login or Create an Account to see details.
Director
The actual process of generating queries and following up on the product has been pretty good. We...
Login or Create an Account to see details.
Director
The vendor's support has been modest. Someone went on vacation, and someone wasn't there. We talk to...
Login or Create an Account to see details.
Related Reports View All Reports
Featured Report
Preferences