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MModal CDI Collaborate Comments
Filtered view: All
Subject Expert
Commentary Summary
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User Commentary
Director
3M is very good at communicating with us. They meet with us frequently, and we have good discussions...
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Director
Sometimes, I feel like users share really good ideas mentioned that should be implemented in a new...
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Manager
The solution is extremely effective. It has made my CDI team so productive. We have had pretty good...
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Manager
We have had great success with training and support from the vendor. They have been really good...
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Manager
The product is missing one key feature that is large for us in terms of being able to perform...
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Manager
MModal CDI Collaborate is very user friendly. I like the automatic live updates of the census. There...
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Manager
With MModal CDI Collaborate, I don't like that we aren't able to see the severity of illness or the...
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Manager
3M could improve their algorithm for how they prioritize charts. The current algorithm isn’t really...
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Manager
I am not sure whether I would buy MModal CDI Collaborate again. I would have to look around and see...
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Manager
MModal CDI Collaborate doesn’t have the ability to interface with our EMR. Everything is very...
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Manager
3M has awesome support. I can contact them with an issue and get an instant response. The vendor may...
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Director
I love 3M. We have had excellent customer support. We have been an MModal customer for years, and I...
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Director
3M continues to advance their technology. They have been working on their data and analytics, and...
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Director
I am kind of hard pressed to say what 3M could do better. I have been really happy with the company...
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Director
Through the COVID-19 crisis, 3M has helped us with different queries and articles to help make the...
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Director
I wouldn't hesitate to buy MModal CDI Collaborate again. There were a lot of things that I really...
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Director
We pushed the vendor a lot. The whole team got behind our requests and worked on things. Some of our...
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Director
MModal CDI Collaborate presented information really well. I am not sure that the whole team...
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Director
MModal CDI Collaborate added steps to our workflow. It was a completely modified product. The NLP...
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Director
The architect of MModal CDI Collaborate was amazing. That individual really jumped on board and...
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Manager
We liked that we could truly customize the system to our needs. Some other programs were...
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Manager
When we buy a new program, the vendor comes in to do education and evaluate whether we are doing...
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Manager
We were going through meetings, and 3M got us up and running relatively quickly. The program is very...
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Manager
I tell new users how to log in. I send screenshots and a little pamphlet, and the users can navigate...
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Manager
The vendor allows me to make my program. They give me the tools that I need to make the system what...
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Manager
We have embraced the program, and we have seen improvements. The vendor is continually working on...
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Manager
The system’s prioritization or document review function is customizable; it is based on the filters...
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Manager
The vendor has automation because they put in guidelines and rules. But we choose which guidelines...
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Manager
The vendor will tell us what they think is an opportunity, so we respond to it and can mark it how...
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Manager
The vendor keeps their promises to the best of their ability. Obviously, issues that we have within...
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Manager
The integration works great. The system actually pulls notes from our EMR, so I don’t have to open...
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Manager
3M is still learning, but they are continuously improving their reports, and I am able to create...
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Manager
The vendor is pretty quick to respond when we have issues. They are very communicative when there...
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Manager
My contact person meets with us and gives us feedback on our performance compared to other people...
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Manager
With the 3M product, the CDI employees can review their notes, give providers feedback, and get...
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Manager
We were looking at the reports with a magnifying glass when we first implemented the product. The...
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Manager
I have a sales representative from 3M who follows up with me periodically. That person is very...
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Manager
When MModal came to our facility, they did very well with the implementation. We like the product....
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Manager
We are still looking for the functionality to monitor the productivity, and that is still being...
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Manager
MModal’s support was good at the beginning. We used to have our adaptation specialist, who we could...
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Director
We researched and tried to determine what tool would work best for us that was cost effective. There...
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Director
The product is very intuitive for us. We have just been able to stretch the product to the limit and...
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Director
We have someone that reviews some of our data and provides us with information. Our 3M support...
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Director
Our implementation was just amazing for us. We had an awesome experience. We had a great team, and...
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Director
The functionality for understanding natural language worked as expected. Even though we have the...
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Director
Before the acquisition, we had an individual that we could email and call. We actually didn't go...
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Director
This product actually ended up saving us a physician that I thought I needed. We will continue using...
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Nurse
We were expecting something different than what we got. We have to keep the system open to be able...
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Nurse
Because of COVID-19, we didn’t do anything hands on with 3M. Everything was virtual. We didn’t have...
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Nurse
Something that the system doesn’t have currently that I would like is front-end speech so that the...
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Nurse
I like the fact that our patients cross over with the system so that we don’t have to go hunting...
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Nurse
The contact that we work with is really good. That person meets with us as a group and reviews...
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Physician
Since going live, we haven’t had accurate reports from the system until recently. Even the recent...
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Manager
The world of Hierarchical Condition Category is new, and most companies are rushing to market the...
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Manager
We can use the system to easily pull in all our scheduled visits and prioritize them by the score of...
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Manager
The biggest improvement we would like to see is the ability to create and run reports in the product...
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Manager
There is a lack of connectivity between all of 3M's tools, and that is a major gap. We have two of...
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Manager
There were certain things we were told would be in place throughout the process, and we were told...
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Manager
We think 3M's support people are really good. They are very responsive to issues and are good at...
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VP/Other Executive
The dictation features are really good. Nothing is perfect, but the front-end transcription is...
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VP/Other Executive
I expect my satisfaction with MModal to go up. I am hopeful that when we move to another EMR...
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VP/Other Executive
We are getting our money's worth out of the product, and MModal has worked with us, but I would have...
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Director
We went with the system because we felt like the natural language understanding (NLU) piece of it...
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Director
We really focused on our nurses' workflow for the product, and they have adapted very easily with no...
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Director
We use 3M’s reporting a lot. They have a new dashboard turned on for the managers and leads to...
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Director
I would rate 3M’s ability to provide visibility to their own performance through their solution very...
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Director
The tool is working perfectly for what we need. We have prioritized a few different things we have...
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Director
Our clinical documentation specialists trust the tool. There is a learning process. There is a...
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Director
3M has put support functionality in the system. We don’t have to call in and do a separate ticket or...
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Director
There isn't anything faulty with the system. I don’t have any recommendations for improvements for...
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Director
When 3M acquired MModal's technology business, we didn’t see any changes. MModal has great customer...
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Director
3M is proactive. They tend to see things ahead of time and fix them before we even notice that we...
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Director
One of the workflow things that we like is the way the clinical documentation specialists can...
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Analyst/Coordinator
MModal CDI Collaborate is working, but I am not a fan of the system. I have used a lot of different...
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Analyst/Coordinator
If I could have 3M work on one thing with MModal CDI Collaborate, it would be the way the encoder...
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Director
The product is very user friendly. I am really happy and satisfied with the system. I would...
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Director
The people at MModal are very connected with their customers. My team has monthly phone calls where...
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