Access TeleCare Telemedicine Commentary
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Subject Expert
Adam Cherrington
VP of Engagement
Commentary Summary
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User Commentary
Relationship
The leaders who are my contacts at Access Telecare are pretty good about getting back to me. They...
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Product
The technology is good. We don't have a ton of problems with the carts themselves. The problems are...
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Operations
Ongoing training is not a strength for Access Telecare, and that could be improved particularly...
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Product
The camera is very good. The connectivity is super easy in terms of people simply turning things on....
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Value
The battery life on the carts is pretty bad. The carts have to stay plugged in. I'm told that the...
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Product
Access TeleCare Telemedicine is pretty easy to use. We just take it into the room.
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Relationship, Product
Sometimes, there are personality issues with the providers on Access TeleCare Telemedicine, but...
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Relationship
The Access TeleCare support phone numbers are on the carts if they are ever needed. There are...
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Product
We have a set schedule with Access TeleCare Telemedicine, but whenever we need provider coverage, if...
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Product
The tools for Access TeleCare Telemedicine are updated quietly, but for the most part, the system is...
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Product
Access TeleCare struggles sometimes to have a deep enough physician and provider panel to offer to...
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Relationship
We've struggled with Access TeleCare’s administrative leadership and their follow-through on action...
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Product
I have struggled with the provider documentation that the vendor provides. There is a lack of...
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Loyalty
We are hoping to replace Access TeleCare with a different vendor that has more vascular-trained...
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Relationship
The vendor’s lower-level people are fine. There are a few of them I'm very happy to see when they...
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Relationship
I only have one point person at Access TeleCare that I really am in contact with, and I would...
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