Clairvia Physician Scheduler Comments

 

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User Commentary

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Analyst/Coordinator

Functionality and Upgrades

Clairvia Physician Scheduler is a simple scheduling system that works well for our site. It is...

Mar 2020
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Analyst/Coordinator

Functionality and Upgrades

One of the problems I have with Clairvia Physician Scheduler is mobile access. Our users complain...

Mar 2020
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Analyst/Coordinator

Other Observations & Comments

Overall, the support from Cerner for the system is just okay. They aren’t always on top of things....

Mar 2020
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Analyst/Coordinator

Functionality and Upgrades

Cerner uses an older platform. They need to get with the times and update the user interface and...

Mar 2020
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Manager

ROI / Cost (care and feeding)

We definitely haven't gotten our money's worth from the system because we haven't utilized all of...

Dec 2019
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Manager

ROI / Cost (care and feeding)

It is debatable whether I would buy Clairvia Physician Scheduler again. The major issue that we have...

Dec 2019
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Manager

Interfacing and Integration

Cerner's training was pretty good. Cerner supports our integration and interoperability goals, but...

Dec 2019
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Manager

Relationship

The support people for Clairvia Physician Scheduler haven't been very proactive with giving...

Dec 2019
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Analyst/Coordinator

Other Observations & Comments

The vendor offers some package deals. For example, if we buy product A, they will offer us product B...

Nov 2019
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Analyst/Coordinator

Functionality and Upgrades

We are totally satisfied with the performance of the solution. It is flexible. We can do the...

Nov 2019
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Analyst/Coordinator

Functionality and Upgrades

Since we went live with our EMR, there have not been many enhancements in the scheduling software in...

Nov 2019
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VP/Other Executive

Functionality and Upgrades

The system seems very stable. We have used it for many years. It seems to meet our needs for the...

Nov 2019
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VP/Other Executive

Functionality and Upgrades

The improvements in the system seem heavily biased toward nursing, and very few improvements have...

Nov 2019
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VP/Other Executive

Functionality and Upgrades

The website is very clunky. It displays incorrectly. The columns are squished together, and the...

Nov 2019
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VP/Other Executive

Functionality and Upgrades

We cannot limit the number of requests that somebody makes in the system, and that is problematic...

Nov 2019
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VP/Other Executive

Functionality and Upgrades

About 50% of the schedule can be done automatically in the system. We have to do the other 50%...

Nov 2019
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VP/Other Executive

Relationship

We have tried to get trainers to come out to help us with the system. Ever since the software was...

Nov 2019
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VP/Other Executive

Service and Support

At our site, we use physicians to do the scheduling in the system. We don’t have an office worker...

Nov 2019
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VP/Other Executive

Service and Support

When we have an issue with the system, we call the support people, and we get transferred. The main...

Nov 2019
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VP/Other Executive

Other Observations & Comments

I don’t think I would purchase the system again if the decision were up to me. We are in the initial...

Nov 2019
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VP/Other Executive

Interfacing and Integration

I would like to see better interoperability with web browsers. The vendor is focusing on HR...

Nov 2019
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VP/Other Executive

Interfacing and Integration

I wish that the system had better interoperability with data warehousing tools. In other words, I...

Nov 2019
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VP/Other Executive

Functionality and Upgrades

One reason we stay with the system is that we have our data on-site. Some other solutions that are...

Nov 2019
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VP/Other Executive

Service and Support

Cerner is not proactive. We call them, but we never get calls from them. They are reasonably good at...

Nov 2019
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VP/Other Executive

Functionality and Upgrades

Cerner bought a good piece of software when they purchased the system. Cerner hasn’t done much with...

Nov 2019
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VP/Other Executive

Other Observations & Comments

We started looking at other programs because we were concerned that Cerner was going to stop...

Nov 2019
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Analyst/Coordinator

Other Observations & Comments

Although we have to ask specific questions to get some answers, Cerner is transparent in their...

Mar 2019
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Analyst/Coordinator

Future Outlook

We work closely with Cerner, and we are excited about the enhancements they are pushing out soon,...

Mar 2019
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Analyst/Coordinator

Functionality and Upgrades

We were never really happy because Cerner focused so heavily on their other physician scheduler...

Mar 2019
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Analyst/Coordinator

Interfacing and Integration

We have never interfaced Clairvia Physician Scheduler with anything. Clairvia Physician Scheduler...

Mar 2019
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Analyst/Coordinator

Relationship

I don't know who Cerner's executives are. Our representative was pretty involved with helping us...

Mar 2019
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Analyst/Coordinator

Sales and Contracting

Potential customers should make sure that Clairvia Physician Scheduler meets their needs and that...

Mar 2019
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Analyst/Coordinator

ROI / Cost (care and feeding)

The pricing of Clairvia Physician Scheduler was not that expensive for the number of people that we...

Mar 2019
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Analyst/Coordinator

Technology

Clairvia Physician Scheduler is a very good product, and it has a good concept. However, Cerner is...

Aug 2018
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Analyst/Coordinator

Functionality and Upgrades

I have seen other applications that do the same thing as Clairvia Physician Scheduler but in a more...

Aug 2018
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Analyst/Coordinator

Service and Support

I have had fairly good luck with Clairvia Physician Scheduler recently. We feel like Cerner is...

Aug 2018
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Analyst/Coordinator

Relationship

Cerner has good executive involvement. I talk to our account representative a couple times every month....

Aug 2018
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Analyst/Coordinator

Functionality and Upgrades

Clairvia Physician Scheduler has had an overall positive impact on the time we spend scheduling. In...

Aug 2018
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Analyst/Coordinator

Functionality and Upgrades

I have seen other systems that work smarter than Clairvia Physician Scheduler. In some ways, the...

Aug 2018
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Analyst/Coordinator

Functionality and Upgrades

Clairvia Physician Scheduler's UI could be improved. There are some small problems with it. For...

Aug 2018
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Analyst/Coordinator

Functionality and Upgrades

We don't use the interfaces for the system very much, but I know that the reporting people are very...

Aug 2018
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VP/Other Executive

Other Observations & Comments

In today’s environment, I would probably not buy Clairvia Physician Scheduler again, but I think the...

Jun 2018
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VP/Other Executive

Other Observations & Comments

I have worked with Cerner before. They don't typically keep their promises, but I am not sure how...

Jun 2018
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VP/Other Executive

Functionality and Upgrades

Clairvia Physician Scheduler has had a moderately positive impact in terms of reducing the time...

Jun 2018
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VP/Other Executive

Other Observations & Comments

We can tell by the color of the text in Clairvia Physician Scheduler whether something was scheduled...

Jun 2018
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VP/Other Executive

Functionality and Upgrades

The Clairvia Physician Scheduler interface is pretty straightforward, and the way in which we fit...

Jun 2018
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VP/Other Executive

Technology

Clairvia Physician Scheduler has no mobile functionality that I am aware of. I know that Cerner says...

Jun 2018
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VP/Other Executive

Functionality and Upgrades

We don't track compensation management through Clairvia Physician Scheduler. We have a homegrown...

Jun 2018
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VP/Other Executive

Other Observations & Comments

Clairvia Physician Scheduler does not directly interface with our EMR. We have been able to create...

Jun 2018
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Director

Implementation and Training

Our orientation with Cerner was a one-time orientation for the system, and Cerner was very...

Jun 2018
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Director

Other Observations & Comments

We have not used the tool to its full capacity. A lot of physicians and administrative employees in...

Jun 2018
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Director

Other Observations & Comments

When we created the schedule in Clairvia Physician Scheduler this year, we built a lot of logic into...

Jun 2018
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Director

Other Observations & Comments

Each year we will refine the schedule and the logic in Clairvia Physician Scheduler, and each year...

Jun 2018
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Director

Functionality and Upgrades

I definitely need a data dictionary or a user guide to remind myself of what each attribute was....

Jun 2018
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Director

Other Observations & Comments

Clairvia Physician Scheduler can track compensation-management data, but we would never use that...

Jun 2018
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CMO

Functionality and Upgrades

I have had the Clairvia scheduler for a long time. It is a slick product and didn’t cost me a lot. I...

Jan 2018
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CMO

Interfacing and Integration

The Clairvia scheduler has been good at integrating with what we need. Sometimes the problem is with...

Jan 2018
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CMO

Functionality and Upgrades

Clairvia Physician Scheduler works. We don’t have many problems, so we don’t have to call the Cerner...

Jan 2018
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CMO

Functionality and Upgrades

The user interface of Clairvia Physician Scheduler is not a problem. If I want to see when I am...

Jan 2018
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Analyst/Coordinator

Functionality and Upgrades

The only issue with Clairvia Physician Scheduler is when another provider and I are in the system at...

Jan 2018
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Analyst/Coordinator

Functionality and Upgrades

My primary responsibilities are to schedule physicians, manage pay, and track shifts in Clairvia...

Jan 2018
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Analyst/Coordinator

Functionality and Upgrades

I would recommend using Clairvia Physician Scheduler. I think it makes scheduling a lot easier....

Jan 2018
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Analyst/Coordinator

Functionality and Upgrades

Clairvia Physician Scheduler actually has the option to swap shifts, and it recommends different...

Jan 2018
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Analyst/Coordinator

Technology

The mobile functionality from Clairvia Physician Scheduler hasn’t been working very well. We haven’t...

Jan 2018
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Analyst/Coordinator

Functionality and Upgrades

I have noticed that sometimes when I try to click and drag a physician name to another shift, the...

Jan 2018
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Analyst/Coordinator

Other Observations & Comments

Our management doesn't want to interface Clairvia Physician Scheduler at all yet, but they might in...

Jan 2018
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Analyst/Coordinator

Service and Support

We have a hard time with Cerner's support whenever we have issues. We are not completely web based,...

Jan 2018
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Analyst/Coordinator

Relationship

I love my new representative for Clairvia Physician Scheduler. The representative is awesome, and we...

Jan 2018
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Analyst/Coordinator

Functionality and Upgrades

There is so much more that we can be doing, but we just aren't doing those things. I want to do more...

Jan 2018
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