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Inpatient Behavioral Health Commentary
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Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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Director

Operations

For the initial training, Oracle Health didn't have the optimal training environment. We had to...

Mar 2025
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Director

Culture, Value

We have had issues with our contractual agreement, and those are not totally on Oracle Health's...

Mar 2025
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CMIO

Relationship

Oracle Health hasn’t figured out how to take the associates that they have and make them part of the...

Feb 2025
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CMIO

Product

Oracle Health hasn’t totally overcome a lot of the sins of Cerner, but we have seen some early tools...

Feb 2025
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CMIO

Relationship

I felt very attended to at the Oracle Health Summit. Oracle Health got me in front of people that I...

Feb 2025
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CMIO

Culture, Relationship

Oracle Health is getting clearer with how Inpatient Behavioral Health is designed and how it is...

Feb 2025
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CMIO

Culture, Value

Oracle Health is much better than Cerner ever was at keeping their promises, but there is still time...

Feb 2025
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Director

Culture

An example of where Oracle Health hasn’t kept their promises would be when we ask for specific...

Jan 2025
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Director

Culture, Value

If we ask to get a quote for just one piece of technology so that we can see whether we can...

Jan 2025
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Director

Relationship, Operations

Oracle Health could improve their communication. Because they have outsourced some of their...

Jan 2025
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Director

Value

The CareTracker solution that Cerner bought with Siemens Healthineers some time back needs to be...

Jan 2025
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Director

Loyalty, Product

I am excited to learn a little more about how Oracle Health is changing their business object...

Jan 2025
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Director

Relationship

When it comes to integration, we have to figure out the customization. Oracle Health is not willing...

Jan 2025
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Director

Culture, Value

Oracle Health absolutely tries to charge us for pretty much anything that they can, and then we have...

Jan 2025
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Director

Relationship, Product

One of Oracle Health’s new platforms is beautiful. The vendor is very open to all the suggestions,...

Jan 2025
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Director

Relationship

Ever since Oracle Health took over, the customer service has dramatically diminished. For example,...

Jan 2025
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Director

Loyalty, Relationship

Right now, Oracle Health is engaged at the executive level, so that is starting to drive...

Nov 2024
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Director

Loyalty, Relationship

The product quality of Inpatient Behavioral Health is climbing, so it is heading in the right...

Nov 2024
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CMIO

Product

One thing that I hear from our behavioral science folks is that they like the system. They initially...

Aug 2024
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CMIO

Relationship

Oracle Health's support has been very strong for our go-lives. I think that the vendor has been very...

Aug 2024
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CMIO

Value

Increasingly, our answer to whether Oracle Health delivers new technology that meets our needs is a...

Aug 2024
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CMIO

Loyalty, Relationship, Product

My sense of Inpatient Behavioral Health is that Oracle Health is starting to figure things out. They...

Aug 2024
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