Cerner Millennium Behavioral Health
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Tyson Blauer
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KLAS Research Director - Tyson Blauer
 
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Analyst/Coordinator

The promises Cerner made during the planning and implementation of Cerner Millennium Behavioral...

Jun 2022
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Analyst/Coordinator

Something on my wish list for Cerner Millennium Behavioral Health is the ability to use automatic...

Jun 2022
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Analyst/Coordinator

When we reach out to Cerner, their support team has a pretty quick turnaround.

Jun 2022
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Analyst/Coordinator

I like that our whole health system is on the Cerner platform. It has actually been really nice. So...

Jun 2022
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COO

Cerner bought Anasazi Software years ago, and they have been working on integrating Anasazi...

Jun 2022
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Director

Our implementation team changed a number of times in the beginning. However, I feel that the team's...

Jun 2022
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Director

The solution's group notes are good when they work. However, they were broken for a couple of weeks....

Jun 2022
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Director

Cerner has been really proactive in helping us get what we need. That has taken a lot of blood,...

Jun 2022
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Director

I wish that Cerner did a better job of having a guide for the system's best practices right out of...

Jun 2022
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Director

The vendor holds regular community meetings where people can bring information together and talk...

Jun 2022
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Director

We would buy the solution again because we really believe in its integration. We also know that...

Jun 2022
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Director

We have had some bumps in the road. Cerner has a couple of areas where they could do better, so...

Jun 2022
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Director

I think that it will be interesting to see how the rest of the vendor's client base feels about...

Jun 2022
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Director

Oracle is horrible. They aren't nice. They were terrible to us when we worked with them in the past....

Jun 2022
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Director

The vendor is really struggling. Cerner has done a lot of development work with larger contracts. We...

Jun 2022
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Director

Cerner's contracting people have confused themselves and made some mistakes. However, they aren't...

Jun 2022
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Director

The mass exodus of our workforce has definitely caused pain for everyone, including Cerner. We had a...

Jun 2022
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Manager

As with any of the other Cerner solutions, there is a really heavy dependency on the local resources...

Jun 2022
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Manager

Part of our ongoing satisfaction with the product is going to be driven by regulatory and compliance...

Jun 2022
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Director

The cloud is really hard for Cerner to manage in terms of code. There are 15 elements of the...

Jun 2022
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Director

From a reporting perspective, the system gives us visibility that helps us make sure that our care...

Jun 2022
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Director

We would like to see some improvements to Cerner's multi-patient charting. The vendor is working on...

Feb 2022
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Director

One of our interfaces that involves Cerner's billing has caused a lot of problems. We have ended up...

Feb 2022
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Director

I know that the system's recent upgrade did something to help it, but it didn't fix everything. We...

Feb 2022
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Director

Our team did a good job with the training that we were aware of. However, there was some information...

Feb 2022
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Director

Cerner doesn't have a package starter for One Plan that would allow us to have certain diagnoses...

Feb 2022
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Director

I really like the safety and attendance solutions that Cerner has developed. We haven't had any...

Feb 2022
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Director

Once we can get the attention of a support person, Cerner's support is pretty good. However, it is...

Feb 2022
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Director

There have been multiple instances where we have worked with someone from Cerner who had knowledge...

Feb 2022
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CIO

The system has been fine. It worked out of the gate, but it is a little odd because it is so locked...

Dec 2021
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Director

The solution's interface is archaic. It is not super clean; there is a lot going on. Surveys, the...

Dec 2021
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Director

The vendor executive we worked with was very interested and very engaged. It was really impressive...

Dec 2021
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Director

Cerner’s scheduling application needs a lot of work. Getting orders to go into a scheduling queue is...

Dec 2021
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Director

Overall, we are pleased with Cerner. Relative to the other EHR vendors that are out there, Cerner is...

Dec 2021
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Director

One of the advantages of Cerner Millennium Behavioral Health is that it is transparent. Everyone can...

Dec 2021
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Director

Cerner got a new director within the area of behavioral health. They came in, and the whole thing...

Nov 2021
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Director

Cerner's system requires a lot of clicking, scrolling, and going to different places to gather information....

Nov 2021
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Director

I loved that we could talk with Cerner and their design folks over at the Cerner shop and say we are...

Nov 2021
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Director

I have been a large proponent of Cerner for a very long time. What I have noticed is that since Neal...

Nov 2021
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Director

I usually reach out to Cerner. I don’t very often get anything back. In the past, they would call...

Nov 2021
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Director

I always liked Cerner only because I have put so much time, effort, and energy into Cerner...

Nov 2021
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Director

I don’t feel that Cerner is keeping all their promises. But that is always hard for me because I...

Nov 2021
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Director

I feel like there is some nickel-and-diming from Cerner. We went to them and said we want everything...

Nov 2021
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Director

In behavioral health in particular, a lot of areas are looking to incorporate software into the EMR...

Nov 2021
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Director

Our experience with Cerner has been mostly good. One of our challenges with the solution is around...

Nov 2021
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Director

Cerner has great assessments that have been built into the product. We have also tweaked some of...

Nov 2021
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Director

The people from Cerner who we frequently work with are like partners to us. Cerner is a large...

Nov 2021
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Director

Cerner has several committees that help clients, do some brainstorming, and figure out the best...

Nov 2021
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Director

I would score the product's need for our time and maintenance as being low to medium. Behavioral...

Nov 2021
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Director

It can take a lot of clicks in the product for us to get where we need to go. It would be better if...

Nov 2021
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Director

Cerner's partnership with AWS is helping to clean up some code. They are streamlining and fixing...

Nov 2021
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Director

When we rolled out the solution, Cerner said that the initial training would get us through, and...

Nov 2021
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Director

We have gotten used to the care-planning piece of Cerner Millennium Behavioral Health. I wish that...

Nov 2021
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Director

Cerner Millennium Behavioral Health is a good product. However, in our treatment-planning piece, we...

Nov 2021
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Director

Things are going fairly well. There are always things we would like that we don’t have, and some of...

Oct 2021
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Director

We have a client account person who is involved with us on a very frequent basis. We don’t always...

Oct 2021
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Director

Cerner has a search function that we want to use. Because they have such a long queue of...

Oct 2021
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Director

When we get to the higher level, then we have some more sketchy concerns, like what Cerner's...

Oct 2021
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Director

In terms of dealing with the implementation staff, Cerner hires a lot of new people, so they are not...

Oct 2021
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Nurse

Cerner’s content for restraints is very cumbersome and confusing. A lot of our staff have struggled...

Oct 2021
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Nurse

Cerner didn’t have anything for human trafficking. Cerner works all over the world, and I was just...

Oct 2021
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Nurse

We don’t have a lot of issues with the product, but when I try to get help from Cerner’s support, I...

Oct 2021
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Director

We are satisfied. The system is working. It is doing what we needed it to do. Cerner provides some...

Oct 2021
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Director

Cerner drives tangible outcomes very well, but I have a dream. I want to be able to gauge treatment,...

Oct 2021
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Nurse

We haven’t had a whole lot of issues with the product. The product’s biggest strength is that it has...

Oct 2021
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Nurse

One issue that we had was that we created something and then found out Cerner was using it for their...

Oct 2021
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Nurse

Cerner has gotten better with the cost, but they don’t avoid charging for every little thing. We use...

Oct 2021
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Manager

We contract with Cerner for support, and unfortunately, their support team is not always able to...

Oct 2021
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Manager

We have architects from Cerner that are pretty good about being proactive. They try to feed us...

Oct 2021
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Manager

The vendor does not keep all promises, but that isn't a deal breaker. For their behavioral health...

Oct 2021
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Manager

There are things like safety, attendance, and therapeutic notes that are not always the most intuitive....

Oct 2021
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Manager

There are times when we don't see any action from the vendor. When we log an issue with Cerner, it...

Oct 2021
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Manager

When Cerner launches an update, their live support is awesome. In preparation for those updates, we...

Oct 2021
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Analyst/Coordinator

The therapeutic group notes work well, and they save clinicians time. The safety and attendance...

Sep 2021
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Analyst/Coordinator

We run into some odd workflows with notes and getting supervisors to sign off on them. The way notes...

Sep 2021
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Analyst/Coordinator

It would be nice if the PowerForm Textual Rendition feature was able to do a better job of producing...

Sep 2021
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