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Thank you !

Access info about Behavioral Health on your dashboard or bookmark under

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Cerner Millennium Behavioral Health Comments
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KLAS Research Director - Tyson Blauer
Subject Expert

Tyson Blauer

Research Director

tyson.blauer@klasresearch.com

 
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User Commentary

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Director

Relationship

Cerner is working on implementing the behavioral health package, and I think it is going to be woven...

Nov 2020
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Director

Functionality and Upgrades

Our organization is moving in the direction of MPages. There are little components embedded in the...

Nov 2020
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Director

Functionality and Upgrades

Cerner is now presenting an MPage for discharge, and that is super cool because there is always...

Nov 2020
(0)
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Director

Interfacing and Integration

Interoperability is part of the whole workflow MPage. Now, instead of going anywhere else, I go...

Nov 2020
(0)
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Director

Functionality and Upgrades

Cerner has been working on essential clinical datasets. The vendor has consistently been working...

Nov 2020
(0)
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Director

Functionality and Upgrades

I can’t think of anything that would be an improvement. I have often found that my biggest challenge...

Nov 2020
(0)
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Director

Functionality and Upgrades

There is one thing I would like to see, and I don’t know whether Cerner could do it. We want to be...

Nov 2020
(0)
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Director

Service and Support

Cerner has kept their promises as far as I can tell. The vendor seems to be doing a really good job....

Nov 2020
(0)
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Director

ROI / Cost (care and feeding)

When it comes to avoiding charging, there are some opportunities. For instance, our organization...

Nov 2020
(0)
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Director

Functionality and Upgrades

The product usually works as promoted. I can’t think of anything off the top of my head that is...

Nov 2020
(0)
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Director

Functionality and Upgrades

There is always room for improvement when it comes to overall product quality. Over the last few...

Nov 2020
(0)
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Director

Lessons Learned

I haven’t really worked with a lot of other medical records. If we can do something 100 ways, then...

Nov 2020
(0)
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Director

Other Observations & Comments

Sadly, I have found some niches recently where the users reverted back to Excel spreadsheets or an...

Nov 2020
(0)
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Director

Service and Support

Cerner is getting better regarding delivering new technology. They are getting better around...

Nov 2020
(0)
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Director

Service and Support

The ongoing support is awesome. I have never had a problem with Cerner’s support. The support people...

Nov 2020
(0)
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Director

Other Observations & Comments

Recently, we have been doing a lot with Lights On Network and how much time a doctor spends in a...

Nov 2020
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Director

Relationship

I love the Cerner executives. A couple of them give me a significant amount of their time to talk...

Nov 2020
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Director

Relationship

One thing I am excited about from a behavioral health perspective is that the vendor has a huge...

Nov 2020
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Director

Functionality and Upgrades

I don’t know whether the vendor has done it or whether we have, but we have figured out how to...

Nov 2020
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Director

Functionality and Upgrades

Cerner has been working on a single plan of care that sits on top of the record, and for each...

Nov 2020
(0)
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Director

ROI / Cost (care and feeding)

When it comes to receiving our money’s worth, there are opportunities for the vendor to engage in a...

Nov 2020
(0)
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Director

Future Outlook

In terms of my satisfaction level next year, I know there are some things coming that are going to...

Nov 2020
(0)
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Director

Service and Support

Cerner supported our organization through COVID-19. I was so buried, so I don’t even know whether I...

Nov 2020
(0)
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CNO

Other Observations & Comments

The behavioral health environment is really challenging. Our patients aren't very similar to each...

Oct 2020
(0)
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CNO

Functionality and Upgrades

Behavioral health may have opportunities for group management. All things are relative. Things that...

Oct 2020
(0)
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CNO

Other Observations & Comments

We don't see a lot of executive involvement from Cerner. Cerner has the opportunity to connect with...

Oct 2020
(0)
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CNO

ROI / Cost (care and feeding)

Cerner Millennium Behavioral Health is expensive. But it does its job.

Oct 2020
(0)
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CNO

Functionality and Upgrades

Cerner Millennium Behavioral Health is a comprehensive solution. It ties into our Cerner solution to...

Oct 2020
(0)
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CIO

Functionality and Upgrades

There are a lot of things that I would like the system to do that it doesn’t currently do. With the...

Oct 2020
(0)
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CIO

Functionality and Upgrades

It has been really nice to have a customized EMR that is not just acute care bolted on to mental...

Oct 2020
(0)
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CIO

ROI / Cost (care and feeding)

I would buy the product again. The vendor has kept their promises. We had a steep learning curve to...

Oct 2020
(0)
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Manager

Functionality and Upgrades

Cerner has claimed that a couple of things were coming down the pipe, but we haven't seen these...

Oct 2020
(0)
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Manager

Service and Support

We know that there is a plan within Cerner to retire the summary page functionality and replace it...

Oct 2020
(0)
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Manager

Functionality and Upgrades

Cerner Millennium Behavioral Health is easy for me to use. I use it every day. I think the solution...

Oct 2020
(0)
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Manager

Service and Support

We have a contract with application management services (AMS). This is the support service within...

Oct 2020
(0)
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Manager

Relationship

We had a Cerner executive here, but that individual is no longer here. When we became part of...

Oct 2020
(0)
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Manager

Lessons Learned

In recommending this product to others, I would tell them the system's limitations. Cerner...

Oct 2020
(0)
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Director

Lessons Learned

The product hasn't been terrible. The biggest part that we are struggling with now is the care...

Oct 2020
(0)
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Director

Functionality and Upgrades

When the rollout happened, there were certain things our physician wanted because the person had...

Oct 2020
(0)
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Director

Implementation and Training

I wasn't really involved in the implementation. I would give the vendor a middle score for the...

Oct 2020
(0)
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Director

Service and Support

I don't have any ongoing support contacts, but when I have an issue, I put in a work order, and the...

Oct 2020
(0)
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Director

Other Observations & Comments

There isn't any executive involvement. When I reach out to the help desk about a problem, they may...

Oct 2020
(0)
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Director

Functionality and Upgrades

The software actually works pretty well for what we use it for. In the treatment planning process,...

Oct 2020
(0)
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Director

Functionality and Upgrades

I don't know whether we get our money's worth. I feel like we do. The system is pretty easy to use....

Oct 2020
(0)
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Director

Other Observations & Comments

Our builder was amazing, and that person really came through on some of our issues. The builder was...

Oct 2020
(0)
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Manager

Other Observations & Comments

Since I have been here, I have only had orientation from the staff members. I don't think I have had...

Oct 2020
(0)
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Manager

Functionality and Upgrades

Cerner Millennium Behavioral Health is kind of complicated. The product is complicated sometimes...

Oct 2020
(0)
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Manager

ROI / Cost (care and feeding)

I would recommend Cerner Millennium Behavioral Health. It is a great product, and the navigation is...

Oct 2020
(0)
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Manager

Service and Support

Most issues are resolved over time. The product is acceptable. If we had any issues with...

Oct 2020
(0)
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Manager

Implementation and Training

In terms of training, in the very beginning, we had a whole lot of exposure to the product and to...

Oct 2020
(0)
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Manager

Functionality and Upgrades

In terms of our pain points, there are too many ways to chart the same thing.

Oct 2020
(0)
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Manager

Future Outlook

I guess I would buy this product again, but I don't really know what else is out there. I don't know...

Oct 2020
(0)
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Manager

Functionality and Upgrades

We do have behavioral health, and we have done a lot of work with that module. We were able to do a...

Aug 2020
(0)
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Manager

Relationship

The biggest strength of behavioral health for us is the engagement of our end users. We probably...

Aug 2020
(0)
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Manager

Service and Support

I rated the support a little bit lower for the behavioral health system because of the lack of...

Aug 2020
(0)
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Manager

Service and Support

The options that Cerner provides for ongoing education are another way for them to make money. We...

Aug 2020
(0)
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CIO

Relationship

Cerner has not only been a good technology partner but also a good overall partner. The vendor has...

Aug 2020
(0)
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CIO

Future Outlook

We learn jointly with the vendor. The vendor bought an outpatient tool from a vendor called Anasazi...

Aug 2020
(0)
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CIO

Lessons Learned

The parts of the solution that I would tell others about are the integration and interoperability....

Aug 2020
(0)
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Manager

Relationship

Cerner is proactive in the general sense, but not necessarily in certain small, isolated incidents....

Jun 2020
(0)
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Manager

Implementation and Training

With Cerner’s training, there are some resources, but nothing has really been pushed down to the...

Jun 2020
(0)
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Manager

Functionality and Upgrades

One of the largest gaps is the difference in language. For example, in the behavioral health world,...

Jun 2020
(0)
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Manager

Technology

There are some purchasable items that aren’t included. For example, I have seen one chart, and I...

Jun 2020
(0)
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Manager

Technology

There are sometimes customization issues. There are things we would like, like digital signature...

Jun 2020
(0)
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Manager

Service and Support

We are contracting another support service for behavioral health because we weren’t getting some of...

Jun 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

The product allows for a lot of customizations. It is more customizable than any other system out...

May 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

The updates aren't always up to speed. Cerner releases them a little too early, and we end up with...

May 2020
(0)
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VP/Other Executive

ROI / Cost (care and feeding)

There are some things that Cerner does well, but it seems that with a lot of issues that I want...

May 2020
(0)
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VP/Other Executive

Other Observations & Comments

Nothing that Cerner is showing me with their strategies is going to make me believe that our...

May 2020
(0)
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 or  to see details.

Nurse

Functionality and Upgrades

The only thing that is different with Cerner’s behavioral health tool is the dashboard that we use...

May 2020
(0)
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Nurse

Functionality and Upgrades

If the decision to buy the system again were up to me, I would wheel and deal a little bit for a...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Service and Support

The vendor has been as helpful as they can be during the COVID-19 crisis, but we had to reach out to...

Apr 2020
(0)
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CIO

Lessons Learned

I am not sure whether we would buy from Cerner again. Behavioral health is unique, and we don't know...

Apr 2020
(0)
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 or  to see details.

CIO

Functionality and Upgrades

Overall, the product meets our needs. There isn't much I can compare it to. We have customized a lot...

Apr 2020
(0)
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 or  to see details.

VP/Other Executive

Service and Support

We have struggled to document records in the product. We can't get everyone to sign off on the...

Feb 2020
(0)
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VP/Other Executive

Functionality and Upgrades

The behavioral health product isn't laid out clearly. We need everyone to enter information in the...

Feb 2020
(0)
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