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Cerner Millennium Behavioral Health Comments
Filtered view: All
Subject Expert
Commentary Summary
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User Commentary
Director
Relationship
Cerner is working on implementing the behavioral health package, and I think it is going to be woven...
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Director
Functionality and Upgrades
Our organization is moving in the direction of MPages. There are little components embedded in the...
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Director
Functionality and Upgrades
Cerner is now presenting an MPage for discharge, and that is super cool because there is always...
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Director
Interfacing and Integration
Interoperability is part of the whole workflow MPage. Now, instead of going anywhere else, I go...
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Director
Functionality and Upgrades
Cerner has been working on essential clinical datasets. The vendor has consistently been working...
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Director
Functionality and Upgrades
I can’t think of anything that would be an improvement. I have often found that my biggest challenge...
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Director
Functionality and Upgrades
There is one thing I would like to see, and I don’t know whether Cerner could do it. We want to be...
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Director
Service and Support
Cerner has kept their promises as far as I can tell. The vendor seems to be doing a really good job....
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Director
ROI / Cost (care and feeding)
When it comes to avoiding charging, there are some opportunities. For instance, our organization...
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Director
Functionality and Upgrades
The product usually works as promoted. I can’t think of anything off the top of my head that is...
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Director
Functionality and Upgrades
There is always room for improvement when it comes to overall product quality. Over the last few...
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Director
Lessons Learned
I haven’t really worked with a lot of other medical records. If we can do something 100 ways, then...
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Director
Other Observations & Comments
Sadly, I have found some niches recently where the users reverted back to Excel spreadsheets or an...
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Director
Service and Support
Cerner is getting better regarding delivering new technology. They are getting better around...
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Director
Service and Support
The ongoing support is awesome. I have never had a problem with Cerner’s support. The support people...
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Director
Other Observations & Comments
Recently, we have been doing a lot with Lights On Network and how much time a doctor spends in a...
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Director
Relationship
I love the Cerner executives. A couple of them give me a significant amount of their time to talk...
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Director
Relationship
One thing I am excited about from a behavioral health perspective is that the vendor has a huge...
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Director
Functionality and Upgrades
I don’t know whether the vendor has done it or whether we have, but we have figured out how to...
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Director
Functionality and Upgrades
Cerner has been working on a single plan of care that sits on top of the record, and for each...
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Director
ROI / Cost (care and feeding)
When it comes to receiving our money’s worth, there are opportunities for the vendor to engage in a...
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Director
Future Outlook
In terms of my satisfaction level next year, I know there are some things coming that are going to...
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Director
Service and Support
Cerner supported our organization through COVID-19. I was so buried, so I don’t even know whether I...
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CNO
Other Observations & Comments
The behavioral health environment is really challenging. Our patients aren't very similar to each...
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CNO
Functionality and Upgrades
Behavioral health may have opportunities for group management. All things are relative. Things that...
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CNO
Other Observations & Comments
We don't see a lot of executive involvement from Cerner. Cerner has the opportunity to connect with...
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CNO
ROI / Cost (care and feeding)
Cerner Millennium Behavioral Health is expensive. But it does its job.
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CNO
Functionality and Upgrades
Cerner Millennium Behavioral Health is a comprehensive solution. It ties into our Cerner solution to...
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CIO
Functionality and Upgrades
There are a lot of things that I would like the system to do that it doesn’t currently do. With the...
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CIO
Functionality and Upgrades
It has been really nice to have a customized EMR that is not just acute care bolted on to mental...
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CIO
ROI / Cost (care and feeding)
I would buy the product again. The vendor has kept their promises. We had a steep learning curve to...
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Manager
Functionality and Upgrades
Cerner has claimed that a couple of things were coming down the pipe, but we haven't seen these...
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Manager
Service and Support
We know that there is a plan within Cerner to retire the summary page functionality and replace it...
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Manager
Functionality and Upgrades
Cerner Millennium Behavioral Health is easy for me to use. I use it every day. I think the solution...
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Manager
Service and Support
We have a contract with application management services (AMS). This is the support service within...
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Manager
Relationship
We had a Cerner executive here, but that individual is no longer here. When we became part of...
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Manager
Lessons Learned
In recommending this product to others, I would tell them the system's limitations. Cerner...
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Director
Lessons Learned
The product hasn't been terrible. The biggest part that we are struggling with now is the care...
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Director
Functionality and Upgrades
When the rollout happened, there were certain things our physician wanted because the person had...
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Director
Implementation and Training
I wasn't really involved in the implementation. I would give the vendor a middle score for the...
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Director
Service and Support
I don't have any ongoing support contacts, but when I have an issue, I put in a work order, and the...
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Director
Other Observations & Comments
There isn't any executive involvement. When I reach out to the help desk about a problem, they may...
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Director
Functionality and Upgrades
The software actually works pretty well for what we use it for. In the treatment planning process,...
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Director
Functionality and Upgrades
I don't know whether we get our money's worth. I feel like we do. The system is pretty easy to use....
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Director
Other Observations & Comments
Our builder was amazing, and that person really came through on some of our issues. The builder was...
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Manager
Other Observations & Comments
Since I have been here, I have only had orientation from the staff members. I don't think I have had...
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Manager
Functionality and Upgrades
Cerner Millennium Behavioral Health is kind of complicated. The product is complicated sometimes...
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Manager
ROI / Cost (care and feeding)
I would recommend Cerner Millennium Behavioral Health. It is a great product, and the navigation is...
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Manager
Service and Support
Most issues are resolved over time. The product is acceptable. If we had any issues with...
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Manager
Implementation and Training
In terms of training, in the very beginning, we had a whole lot of exposure to the product and to...
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Manager
Functionality and Upgrades
In terms of our pain points, there are too many ways to chart the same thing.
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Manager
Future Outlook
I guess I would buy this product again, but I don't really know what else is out there. I don't know...
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Manager
Functionality and Upgrades
We do have behavioral health, and we have done a lot of work with that module. We were able to do a...
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Manager
Relationship
The biggest strength of behavioral health for us is the engagement of our end users. We probably...
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Manager
Service and Support
I rated the support a little bit lower for the behavioral health system because of the lack of...
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Manager
Service and Support
The options that Cerner provides for ongoing education are another way for them to make money. We...
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CIO
Relationship
Cerner has not only been a good technology partner but also a good overall partner. The vendor has...
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CIO
Future Outlook
We learn jointly with the vendor. The vendor bought an outpatient tool from a vendor called Anasazi...
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CIO
Lessons Learned
The parts of the solution that I would tell others about are the integration and interoperability....
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Manager
Relationship
Cerner is proactive in the general sense, but not necessarily in certain small, isolated incidents....
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Manager
Implementation and Training
With Cerner’s training, there are some resources, but nothing has really been pushed down to the...
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Manager
Functionality and Upgrades
One of the largest gaps is the difference in language. For example, in the behavioral health world,...
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Manager
Technology
There are some purchasable items that aren’t included. For example, I have seen one chart, and I...
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Manager
Technology
There are sometimes customization issues. There are things we would like, like digital signature...
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Manager
Service and Support
We are contracting another support service for behavioral health because we weren’t getting some of...
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Analyst/Coordinator
Functionality and Upgrades
The product allows for a lot of customizations. It is more customizable than any other system out...
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Analyst/Coordinator
Functionality and Upgrades
The updates aren't always up to speed. Cerner releases them a little too early, and we end up with...
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VP/Other Executive
ROI / Cost (care and feeding)
There are some things that Cerner does well, but it seems that with a lot of issues that I want...
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VP/Other Executive
Other Observations & Comments
Nothing that Cerner is showing me with their strategies is going to make me believe that our...
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Nurse
Functionality and Upgrades
The only thing that is different with Cerner’s behavioral health tool is the dashboard that we use...
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Nurse
Functionality and Upgrades
If the decision to buy the system again were up to me, I would wheel and deal a little bit for a...
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CIO
Service and Support
The vendor has been as helpful as they can be during the COVID-19 crisis, but we had to reach out to...
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CIO
Lessons Learned
I am not sure whether we would buy from Cerner again. Behavioral health is unique, and we don't know...
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CIO
Functionality and Upgrades
Overall, the product meets our needs. There isn't much I can compare it to. We have customized a lot...
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VP/Other Executive
Service and Support
We have struggled to document records in the product. We can't get everyone to sign off on the...
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VP/Other Executive
Functionality and Upgrades
The behavioral health product isn't laid out clearly. We need everyone to enter information in the...
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