Cerner Millennium Behavioral Health
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Subject Expert
Tyson Blauer
Research Director
Commentary Summary
User Commentary
The system has been fine. It worked out of the gate, but it is a little odd because it is so locked...
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The solution's interface is archaic. It is not super clean; there is a lot going on. Surveys, the...
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The vendor executive we worked with was very interested and very engaged. It was really impressive...
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Cerner’s scheduling application needs a lot of work. Getting orders to go into a scheduling queue is...
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Overall, we are pleased with Cerner. Relative to the other EHR vendors that are out there, Cerner is...
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One of the advantages of Cerner Millennium Behavioral Health is that it is transparent. Everyone can...
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Cerner got a new director within the area of behavioral health. They came in, and the whole thing...
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Cerner's system requires a lot of clicking, scrolling, and going to different places to gather information....
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I loved that we could talk with Cerner and their design folks over at the Cerner shop and say we are...
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I have been a large proponent of Cerner for a very long time. What I have noticed is that since Neal...
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I usually reach out to Cerner. I don’t very often get anything back. In the past, they would call...
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I always liked Cerner only because I have put so much time, effort, and energy into Cerner...
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I don’t feel that Cerner is keeping all their promises. But that is always hard for me because I...
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I feel like there is some nickel-and-diming from Cerner. We went to them and said we want everything...
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In behavioral health in particular, a lot of areas are looking to incorporate software into the EMR...
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Our experience with Cerner has been mostly good. One of our challenges with the solution is around...
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Cerner has great assessments that have been built into the product. We have also tweaked some of...
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The people from Cerner who we frequently work with are like partners to us. Cerner is a large...
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Cerner has several committees that help clients, do some brainstorming, and figure out the best...
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I would score the product's need for our time and maintenance as being low to medium. Behavioral...
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It can take a lot of clicks in the product for us to get where we need to go. It would be better if...
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Cerner's partnership with AWS is helping to clean up some code. They are streamlining and fixing...
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When we rolled out the solution, Cerner said that the initial training would get us through, and...
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We have gotten used to the care-planning piece of Cerner Millennium Behavioral Health. I wish that...
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Cerner Millennium Behavioral Health is a good product. However, in our treatment-planning piece, we...
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Things are going fairly well. There are always things we would like that we don’t have, and some of...
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We have a client account person who is involved with us on a very frequent basis. We don’t always...
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Cerner has a search function that we want to use. Because they have such a long queue of...
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When we get to the higher level, then we have some more sketchy concerns, like what Cerner's...
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In terms of dealing with the implementation staff, Cerner hires a lot of new people, so they are not...
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Cerner’s content for restraints is very cumbersome and confusing. A lot of our staff have struggled...
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Cerner didn’t have anything for human trafficking. Cerner works all over the world, and I was just...
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We don’t have a lot of issues with the product, but when I try to get help from Cerner’s support, I...
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We are satisfied. The system is working. It is doing what we needed it to do. Cerner provides some...
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Cerner drives tangible outcomes very well, but I have a dream. I want to be able to gauge treatment,...
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We haven’t had a whole lot of issues with the product. The product’s biggest strength is that it has...
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One issue that we had was that we created something and then found out Cerner was using it for their...
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Cerner has gotten better with the cost, but they don’t avoid charging for every little thing. We use...
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We contract with Cerner for support, and unfortunately, their support team is not always able to...
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We have architects from Cerner that are pretty good about being proactive. They try to feed us...
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The vendor does not keep all promises, but that isn't a deal breaker. For their behavioral health...
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There are things like safety, attendance, and therapeutic notes that are not always the most intuitive....
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There are times when we don't see any action from the vendor. When we log an issue with Cerner, it...
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When Cerner launches an update, their live support is awesome. In preparation for those updates, we...
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The therapeutic group notes work well, and they save clinicians time. The safety and attendance...
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We run into some odd workflows with notes and getting supervisors to sign off on them. The way notes...
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It would be nice if the PowerForm Textual Rendition feature was able to do a better job of producing...
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Like any new application, the solution had some struggles in the beginning. We have settled into the...
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The solution's ease of use is a little lower than the ease of use for Cerner's EHR. Cerner...
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The reports are not very intuitive or user friendly. It is hard to get the data we need, to run the...
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We would like some changes within the tools, particularly in the safety and attendance tool. All we...
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I like that the system brings the behavioral health units off paper and into the electronic charting...
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The product is definitely part of our long-term plans. We are as happy as we would be with any EHR....
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Cerner is a big organization. It is sometimes hard to know who to go to in order to get help. Having...
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We have Cerner’s software across our whole system, so we are probably the most integrated we can be....
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I don't understand why quality measures aren't already integrated into the platform, especially when...
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The implementation of the product has been really seamless. The consultants have done a very good...
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When a new regulation comes out, or when someone wants to implement a new psychiatric score, Cerner...
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We have had tickets open for days, and all Cerner has done is ask for a time frame. But within that...
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Cerner is part of our long-term plans. We are using their software across our entire organization....
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Integration hasn't been possible with our system. That is extra manual work. We are on a scheduling...
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The cost points for the implementation were very, very high. Cerner doesn't avoid charging for every...
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Cerner's consultants are very good. There hasn't been one person who I haven't been able to work...
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Cerner's consultants generally do the building, and at the end of a session, they will show us how...
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The vendor hasn't kept their promises. We were promised that the reporting would be easy, and it...
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From what I was told, we didn't do certain things with the vendor because there were upcharges for...
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During the rollout of the product, I really liked that the vendor sent a bunch of experts. However,...
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We were pretty much left to our own devices. We had to carve out hours and hours of time to do...
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The whole reason we were excited about the system was that we were hoping that the social workers,...
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For all of our departments, we have different systems. Certain departments were using paper, and we...
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We have to make consistent modifications to the system, and we usually didn't find issues until...
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I don't know what the vendor's vision for the product is. I don't know how I am supposed to know...
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There were challenges with the product, but as we built our acute-care informatics team, we made an...
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I don't think Cerner has enough qualified subject-matter experts who have enough knowledge about the...
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For almost a year, we have had an ongoing concern with some of the information that is entered into...
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