RxStation
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Director

One of the good things about the RxStation is that it aids us with diversion detection. I get all...

May 2022
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Director

One of the features that I really like with the RxStation is that we can run the product until the...

May 2022
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Director

If I change one setting on the inventory management side, it makes a huge problem in my RxStation. I...

May 2022
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Director

I like the vendor's software support. They have one person who works the tickets that we turn in,...

May 2022
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Director

All of my users get access to the server, and that is great. With our previous vendor's system, we...

May 2022
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Director

The RxStation really needs a destock feature to allow us to destock some of a medication. I can hit...

May 2022
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Director

I have been happy with the RxStation. When we were looking at solutions, we knew none of the...

May 2022
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Director

We attempted to use Cerner's system for our inventory management with much wailing and gnashing of...

May 2022
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Analyst/Coordinator

One of the big things we really wanted with our dispensing cabinets was...

May 2022
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Analyst/Coordinator

We were doing a lot of blind counts with our previous product. The staff had to physically count the...

May 2022
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Analyst/Coordinator

One of the things that we really like is the medication queuing, which allows the nurse to queue up...

May 2022
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Analyst/Coordinator

Previously, we had a different vendor's cabinet, and since we have had the RxStation, we have seen a...

May 2022
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Analyst/Coordinator

Working with Cerner has been good. There have been a couple of instances where we have been unsure...

May 2022
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Analyst/Coordinator

There are some opportunities for improvement. While Cerner’s reports are greatly improved compared...

May 2022
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Analyst/Coordinator

I have a suggestion about a hardware improvement for Cerner. Our last cabinets had individual...

May 2022
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Director

With the RxStation, getting things implemented takes some time. Sometimes there is a cost associated...

Mar 2022
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Director

The RxStation works very well, so I am extremely satisfied with it. The RxStation is extremely easy...

Mar 2022
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Manager

Cerner eventually gets the job done, but a lot of nudging is needed. And there have been instances...

Mar 2022
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Manager

There is not a pattern to the issues we have with the product. Sometimes they are caused by code...

Mar 2022
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CIO

I don’t think there is anything too wrong with the system. If someone is a Cerner customer, then the...

Nov 2021
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CIO

The system is functioning alright, but we tend to see stations lock up from time to time. If our...

Nov 2021
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Director

We still have the telephone number of the technician who came and helped us implement the system. We...

Oct 2021
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Director

The things that are really frustrating are fresh on our minds because they are frustrating all the...

Oct 2021
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Director

We expect there are probably going to be imaging improvements. I am hopeful. There are issues or...

Oct 2021
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Director

The best thing for us is integration into the EMR chart so that if we chart something in the EMR, it...

Oct 2021
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Director

Cerner’s people said they made the system for their clients and that they will replace the doors but...

Oct 2021
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Director

There are benefits to the system. The server is much easier than what we previously had. An...

Oct 2021
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Director

One thing that the system has let us do is get medication scanning; that is a big deal. I can run...

Oct 2021
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Director

A decent amount of what was promised in terms of functionality is there, but the product has some...

Oct 2021
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Director

I have been told that Cerner's system can be a little nimble in terms of programming; I haven't...

Oct 2021
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Director

There weren’t very many technicians on-site for the implementation, and we definitely could have...

Oct 2021
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Director

Cerner decided to make an EMR, and the cabinets were an afterthought or add-on division for them....

Oct 2021
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Director

When we were going through the implementation, our needs changed, and Cerner changed everything;...

Oct 2021
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Director

The training material is lacking or even nonexistent. Cerner has a one-or-two-page how-to document,...

Oct 2021
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Director

With our previous system, there was very little integration. What we have right now has issues, but...

Oct 2021
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Director

Each individual location has a light indicator that should help guide the nurses to the appropriate...

Oct 2021
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Director

If a technician gets interrupted in the middle of a restock and has 36 items to restock, there is no...

Oct 2021
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Director

Cerner should listen to their customers better. With our last vendor, we went to their headquarters...

Oct 2021
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Director

Cerner advertised some great functionality with the RxStation, but we could not get it to work. If...

Aug 2021
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Director

We are moving away from the RxStation. The cabinets were not able to perform the way that we were...

Aug 2021
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Director

We felt like we were a beta site. We had to do everything on our own during the implementation, but...

Aug 2021
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Director

The RxStation does not function as Cerner told us it would, and they can't solve the issues, so we...

Aug 2021
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Director

The RxStation’s interfacing and interoperability were really good. We originally wanted the...

Aug 2021
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Director

The RxStation had a lot of downtime and horrible support. Things would be down for weeks at a time...

Aug 2021
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Director

Training the end users on the RxStation was fairly simple and straightforward. We had a couple of...

Aug 2021
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Director

We requested help for a long time before we heard from the executive team about the RxStation. The...

Aug 2021
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Manager

I would buy the RxStation again if the opportunity were presented. However, Cerner tends to price...

Jul 2021
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Manager

Cerner is pretty good about keeping their promises. In the past, I wasn’t as satisfied, but they are...

Jul 2021
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Manager

There is some functionality that I would really like to have with the RxStation, but I know that...

Jul 2021
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Manager

The RxStation used to be horrible. The functionality was bad. Now it is a lot better, but whether...

Jul 2021
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Manager

I have worked with other products in this space before. They were good for a while, and then they...

Jul 2021
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Manager

The RxStation is part of our long-term plans as long as Cerner supports it. The ability to keep up...

Jul 2021
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