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RxStation
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Jackson Tate
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KLAS Research Director - Jackson Tate
 
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User Commentary

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Director

We still have the telephone number of the technician who came and helped us implement the system. We...

Oct 2021
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Director

The things that are really frustrating are fresh on our minds because they are frustrating all the...

Oct 2021
||
(0)
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Director

We expect there are probably going to be imaging improvements. I am hopeful. There are issues or...

Oct 2021
||
(0)
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Director

The best thing for us is integration into the EMR chart so that if we chart something in the EMR, it...

Oct 2021
||
(0)
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Director

Cerner’s people said they made the system for their clients and that they will replace the doors but...

Oct 2021
||
(0)
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Director

There are benefits to the system. The server is much easier than what we previously had. An...

Oct 2021
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(0)
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Director

One thing that the system has let us do is get medication scanning; that is a big deal. I can run...

Oct 2021
||
(0)
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Director

A decent amount of what was promised in terms of functionality is there, but the product has some...

Oct 2021
||
(0)
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Director

I have been told that Cerner's system can be a little nimble in terms of programming; I haven't...

Oct 2021
||
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Director

There weren’t very many technicians on-site for the implementation, and we definitely could have...

Oct 2021
||
(0)
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Director

Cerner decided to make an EMR, and the cabinets were an afterthought or add-on division for them....

Oct 2021
||
(0)
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Director

When we were going through the implementation, our needs changed, and Cerner changed everything;...

Oct 2021
||
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Director

The training material is lacking or even nonexistent. Cerner has a one-or-two-page how-to document,...

Oct 2021
||
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Director

With our previous system, there was very little integration. What we have right now has issues, but...

Oct 2021
||
(0)
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Director

Each individual location has a light indicator that should help guide the nurses to the appropriate...

Oct 2021
||
(0)
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Director

If a technician gets interrupted in the middle of a restock and has 36 items to restock, there is no...

Oct 2021
||
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Director

Cerner should listen to their customers better. With our last vendor, we went to their headquarters...

Oct 2021
||
(0)
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Director

Cerner advertised some great functionality with the RxStation, but we could not get it to work. If...

Aug 2021
||
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Director

We are moving away from the RxStation. The cabinets were not able to perform the way that we were...

Aug 2021
||
(0)
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Director

We felt like we were a beta site. We had to do everything on our own during the implementation, but...

Aug 2021
||
(0)
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Director

The RxStation does not function as Cerner told us it would, and they can't solve the issues, so we...

Aug 2021
||
(0)
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Director

The RxStation’s interfacing and interoperability were really good. We originally wanted the...

Aug 2021
||
(0)
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Director

The RxStation had a lot of downtime and horrible support. Things would be down for weeks at a time...

Aug 2021
||
(0)
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Director

Training the end users on the RxStation was fairly simple and straightforward. We had a couple of...

Aug 2021
||
(0)
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Director

We requested help for a long time before we heard from the executive team about the RxStation. The...

Aug 2021
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(0)
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Manager

I would buy the RxStation again if the opportunity were presented. However, Cerner tends to price...

Jul 2021
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(0)
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Manager

Cerner is pretty good about keeping their promises. In the past, I wasn’t as satisfied, but they are...

Jul 2021
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(0)
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Manager

There is some functionality that I would really like to have with the RxStation, but I know that...

Jul 2021
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(0)
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Manager

The RxStation used to be horrible. The functionality was bad. Now it is a lot better, but whether...

Jul 2021
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(0)
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Manager

I have worked with other products in this space before. They were good for a while, and then they...

Jul 2021
||
(0)
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Manager

The RxStation is part of our long-term plans as long as Cerner supports it. The ability to keep up...

Jul 2021
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Director

There isn't any training for this product unless users can find one of the vendor's people to give...

Apr 2021
||
(0)
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Director

The RxStation's reporting functionality has improved, but it still isn't good. I don't feel like...

Apr 2021
||
(0)
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Director

We don't really see any executive involvement from Cerner. We don't have a sales representative who...

Apr 2021
||
(0)
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Director

A few years ago, I would have given the RxStation the lowest score. Now, I would raise that score...

Apr 2021
||
(0)
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Director

The only benefit to the system was that the vendor initially advertised the bots with the machines....

Apr 2021
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(0)
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Analyst/Coordinator

Things with the RxStation are going pretty well now that I understand it. When I first got the...

Jan 2021
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Analyst/Coordinator

I haven’t seen a lot of differing functionality between Cerner and a previous vendor I used. Cerner...

Jan 2021
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(0)
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Analyst/Coordinator

Cerner was willing to extend training to us that I don’t think was usual or customary, so I am...

Jan 2021
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(0)
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Analyst/Coordinator

The RxStation has some significant issues. Since it is a Cerner product, they try to stay on top of...

Jan 2021
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(0)
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Analyst/Coordinator

The RxStation seems to be comparatively priced to competing products, and I don’t think it requires...

Jan 2021
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(0)
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Analyst/Coordinator

Unfortunately, the RxStation is a bit overengineered for my taste. I have studied it for enough...

Jan 2021
||
(0)
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CIO

The RxStation cabinets are meeting our needs, but we have had to challenge Cerner to make the...

Oct 2020
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(0)
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CIO

We moved to the RxStation cabinets to get better integration with our EMR. The integration has been...

Oct 2020
||
(0)
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