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RxStation Comments
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KLAS Research Director - Jackson Tate
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Jackson Tate

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User Commentary

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Director

There isn't any training for this product unless users can find one of the vendor's people to give...

Apr 2021
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Director

The RxStation's reporting functionality has improved, but it still isn't good. I don't feel like...

Apr 2021
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Director

We don't really see any executive involvement from Cerner. We don't have a sales representative who...

Apr 2021
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Director

A few years ago, I would have given the RxStation the lowest score. Now, I would raise that score...

Apr 2021
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Director

The only benefit to the system was that the vendor initially advertised the bots with the machines....

Apr 2021
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Analyst/Coordinator

Things with the RxStation are going pretty well now that I understand it. When I first got the...

Jan 2021
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Analyst/Coordinator

I haven’t seen a lot of differing functionality between Cerner and a previous vendor I used. Cerner...

Jan 2021
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Analyst/Coordinator

Cerner was willing to extend training to us that I don’t think was usual or customary, so I am...

Jan 2021
(0)
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Analyst/Coordinator

The RxStation has some significant issues. Since it is a Cerner product, they try to stay on top of...

Jan 2021
(0)
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Analyst/Coordinator

The RxStation seems to be comparatively priced to competing products, and I don’t think it requires...

Jan 2021
(0)
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Analyst/Coordinator

Unfortunately, the RxStation is a bit overengineered for my taste. I have studied it for enough...

Jan 2021
(0)
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CIO

The RxStation cabinets are meeting our needs, but we have had to challenge Cerner to make the...

Oct 2020
(0)
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CIO

We moved to the RxStation cabinets to get better integration with our EMR. The integration has been...

Oct 2020
(0)
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Manager

I cannot see the RxStation being the best product if an organization has a different EHR than...

Jul 2020
(0)
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Manager

The RxStation would not be my first choice, but there are some unique features that we really like...

Jul 2020
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Manager

There are very few things that we don't get a line-item bill for. Cerner is friendly about the...

Jul 2020
(0)
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Manager

When it comes to supporting us with our interoperability goals, Cerner places a fee on that, but...

Jul 2020
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Manager

There are specific reporting features that we want that would connect the drug that is being pulled...

Jul 2020
(0)
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Manager

The overall quality of the product is fine. The RxStation does what we purchased it to do. I don't...

Jul 2020
(0)
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Manager

There are often times when we have to call and throw a good fit to get Cerner to really understand...

Jul 2020
(0)
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Manager

When we installed everything, we had pretty good executive involvement. I haven't heard much lately...

Jul 2020
(0)
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Manager

Cerner doesn't keep their promises well. The RxStation is a very difficult product. The...

Jul 2020
(0)
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Manager

Cerner provides on-site support. They hired two new people who haven't been trained well enough on...

Jul 2020
(0)
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Manager

The reporting is awful. We can't get the data that we need, and the data we see isn't always...

Jul 2020
(0)
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Manager

Cerner charges for every little thing. For example, if a refrigerator goes out and there is a lock...

Jul 2020
(0)
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Manager

During the implementation, the vendor was on-site for a very short period of time. They said that...

Jul 2020
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Manager

The RxStation cabinets are very slow compared to others. The RxStation cabinets are slow to respond...

Jul 2020
(0)
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Manager

The RxStation actually does integrate very well. That is one strong benefit of the product. It can...

Jul 2020
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Manager

The upgrades for the RxStation are very slow with the requests that we have put in for changes,...

Jul 2020
(0)
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Director

The best part about the Cerner cabinets is that the hardware is bulletproof. They never break, and...

Jul 2020
(0)
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Director

The RxStation magnifies any bugs that we have in our Cerner EHR. It is a chore to track down the...

Jul 2020
(0)
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Director

The vendor tries to keep their promises. We implemented Cerner's anesthesia carts, and the...

Jul 2020
(0)
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Director

Overall, the RxStation is very robust and durable. The product rarely has problems. We came from a...

Jul 2020
(0)
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Director

If there were something the vendor could work on for the product, it would probably be new...

Jul 2020
(0)
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Director

The vendor's executives are very responsive to my questions and needs. When escalation needs to...

Jul 2020
(0)
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Manager

I love the RxStation. It has plenty of capacity and is easy to work with. We have a program...

Jun 2020
(0)
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Manager

Cerner doesn't nickel-and-dime us. We log a ticket when something is broken. Cerner is pretty good...

Jun 2020
(0)
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Manager

Cerner has really supported our upgrade, but we haven't finalized it. We have yet to see how many...

Jun 2020
(0)
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Manager

Within the pharmacy, we don't have the ability to call and ask for help. We can call our IT analyst,...

Jun 2020
(0)
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Manager

We will hear a day or two in advance about an upgrade, but we usually just hear feedback about an...

Jun 2020
(0)
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Manager

In a year from now, I anticipate that we will all be trained on the new product. I don't think we...

Jun 2020
(0)
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