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Chartis Financial Improvement Consulting Commentary
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Warren Whitford
VP of Engagement
KLAS VP of Engagement - Warren Whitford
 
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Financial Improvement Consulting 2023: A Look at Achieved Outcomes in a Financially Challenging Environment
Financial Improvement Consulting 2023:
A Look at Achieved Outcomes in a Financially Challenging Environment
October 2023
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Commentary Summary

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VP/Other Executive

Value

Some parts of our engagement with Chartis were extremely effective. We had huge outcomes on patient...

Oct 2024
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VP/Other Executive

Relationship, Operations

Chartis had an individual who was very experienced in this space, but we had to make a change...

Oct 2024
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VP/Other Executive

Operations, Services

A little more flexibility from Chartis at times would be good. When they are shooting down a...

Oct 2024
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Director

Operations

The engagement went well. It was probably not our best consulting engagement. Chartis was...

Aug 2024
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Director

Relationship

Chartis came in and helped us with a strategic vision that we already had, but I don't think that...

Aug 2024
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Director

Operations

What made our partnership with the firm strong was that we were working well toward the same goal....

Aug 2024
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Director

Relationship, Services

We couldn't even distinguish Chartis from our team. The firm actually cared about fixing our...

Apr 2024
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CPO/CHRO

Relationship

Chartis brought forward recommendations to streamline things that were actionable, and we decreased...

Apr 2024
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CPO/CHRO

Services

When it comes to having things tailored to our benefit, I don’t want to be overly critical, but I...

Apr 2024
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CPO/CHRO

Services

Chartis produced everything that we were looking for and more. I wouldn’t say there were any gaps....

Apr 2024
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CPO/CHRO

Relationship

I am sure that Chartis is able to do short-term things, but they generally like to have a relationship....

Apr 2024
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CPO/CHRO

Value

Engagements are expensive for the return we get. That being said, my sense is that Chartis' rates...

Apr 2024
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CPO/CHRO

Relationship

Chartis is really good at being flexible, and they are always accommodating with the scheduling piece....

Apr 2024
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(0)
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CMIO

Relationship

Chartis seems to be willing to work with clients on creating a scope and scale of a project that...

Apr 2024
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(0)
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CFO

Services

From a choice standpoint, Chartis tends to market themselves better than other firms. We tend to...

Jan 2024
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CFO

Relationship

There were areas where Chartis moved us forward in a pretty efficient manner. I found that to be the...

Jan 2024
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CFO

Relationship, Value

At times, I felt there were more resources from Chartis than necessary. Like any consulting firm,...

Jan 2024
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CFO

Relationship

There was one key staff member from Chartis who was experienced and personable and communicated...

Jan 2024
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VP/Other Executive

Relationship, Services, Value

We have improved our clinical operations thanks to our work with Chartis.

Dec 2023
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VP/Other Executive

Relationship

Chartis’ people were fantastic. They broke the program down in a very systematic way. We are still...

Dec 2023
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VP/Other Executive

Relationship

Anyone would be foolish not to hire Chartis. Chartis was fantastic. They knew exactly where we were,...

Dec 2023
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VP/Other Executive

Relationship

Our work with Chartis has been the key project for enabling our navigation program.

Dec 2023
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VP/Other Executive

Relationship

Chartis’ team candidly spent a lot of time looking for wins in areas where we weren't necessarily...

Dec 2023
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VP/Other Executive

Loyalty, Operations

The final product the analytics team left us with required quite a bit of debriefing. We had to go...

Nov 2023
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VP/Other Executive

Operations, Services

Chartis did exactly what was asked of them and no more. There was a disconnect regarding the sales...

Nov 2023
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VP/Other Executive

Relationship

We are an Epic shop, and based on Chartis' questions and data requests, it was not clear to me that...

Nov 2023
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VP/Other Executive

Relationship, Operations

The consultants from Chartis were all professional, courteous, and easy to work with. I would work...

Nov 2023
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Director

Operations

Overall, our project with Chartis went well, and our goals were met. We were looking for both cost...

Nov 2023
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Director

Relationship, Services

I felt like Chartis didn’t really know what they were doing in a certain area. They used their...

Nov 2023
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Director

Relationship, Operations

We had worked with some of Chartis’ individuals before on a previous engagement with a different...

Nov 2023
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Director

Relationship

Chartis’ team was big; there were a lot of people. When we had our executive team meetings, it was...

Nov 2023
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Director

Relationship, Value

The payment model for this engagement was much better than other models. It made everything really...

Nov 2023
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VP/Other Executive

Relationship, Value

Over the years, I have worked with a number of consultants on different initiatives, and I have...

Oct 2023
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VP/Other Executive

Relationship

Our account executive was very engaged. They really helped remove any barriers, and they were very...

Oct 2023
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VP/Other Executive

Relationship, Operations

Chartis provided guidance and knowledge, and we had to provide the relationship and work with the...

Oct 2023
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VP/Other Executive

Value

In terms of financial value, we are already projected to more than pay for the project. Governance...

Oct 2023
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