LifeStream Commentary
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Product
I would like new languages to be added to meet client needs.
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Operations, Product
With our population, there is a touch tablet they use, and it is basic for some of them. It is easy...
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Loyalty, Relationship
We don't have any new technology from the vendor right now. I'm waiting for their connection with...
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Relationship
What Clear Arch Health does really well is recurring touch-base phone calls every month or video...
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Relationship, Product
For the most part, the vendor keeps us very on track, and that is super helpful as far as our goals...
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Relationship
The vendor offers IT tech support at home. They do that, and then our community health worker will...
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Value
There are so many different RPM companies out there that if I were looking for a new system, I would...
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Operations
Since the COVID-19 pandemic, we haven't received any on-site training from Clear Arch Health....
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Relationship
Clear Arch Health follows through on things, and if they can't do something, then they will bring...
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Product
Clear Arch Health may not be the loudest in the marketplace, and they are a standard RPM vendor, but...
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Relationship, Value
LifeStream’s support has changed as the product has gone through different owners. The support was...
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Product
Clear Arch Health has some good standard reporting that is better than most. They have capped...
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Loyalty, Relationship, Product
Clear Arch Health is slow in innovation and in letting us know where they are going in the future....
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Product
Due to the age of our population, our patients have trouble with LifeStream. The print is very large...
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Product
We get some reports from Clear Arch Health regularly, but the vendor could guide us a little more...
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Product
For a new customer, integration with the software is important. This is unrelated to the software,...
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Relationship
Clear Arch Health was really good about providing us with a regular phone call and reviewing data...
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Product
The only thing that drives me crazy about LifeStream is that if we go away from LifeStream's screen...
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Relationship
I can't think of any instances where Clear Arch Health has failed to keep their promises. They are...
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Operations
We trained some employees recently, and that was not the greatest. We would like more live, led...
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