CrossVue ERP Business Transformation & Implementation Leadership Commentary
Filtered view: All
Subject Expert
Kaleb Harris
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Relationship, Operations
In the area of helping to improve processes, CrossVue needs to have more knowledge of our...
Login or Create an Account to see details.
Operations
We hired CrossVue to assist us with the full implementation of our current legacy system. For the...
Login or Create an Account to see details.
Relationship, Operations
CrossVue’s executive team has been really involved and has been great. CrossVue does a good job of...
Login or Create an Account to see details.
Relationship, Relationship
We have an executive sponsor from CrossVue who has been engaged with our project. Another director...
Login or Create an Account to see details.
Relationship, Relationship
We have run into some things with our implementation that we are trying to find solutions for, but...
Login or Create an Account to see details.
Relationship, Relationship, Operations, Operations
One pro we have seen from CrossVue is the experience their team has with all aspects of all the...
Login or Create an Account to see details.
Relationship, Relationship
A con we have seen from CrossVue is their struggle to schedule time for everybody to meet, but that...
Login or Create an Account to see details.
Relationship, Relationship
CrossVue could enhance our relationship by having more availability. We are not their only clients,...
Login or Create an Account to see details.
Relationship, Relationship
We would tell friends and peers to trust CrossVue, the workstream leads, and the manager assigned....
Login or Create an Account to see details.
Relationship, Relationship, Services, Services
We have been fortunate to have good workstream leads from CrossVue that have been in our platform’s...
Login or Create an Account to see details.
Relationship, Relationship, Operations, Operations
We had a shift in our change management lead during our implementation. However, both resources have...
Login or Create an Account to see details.
Loyalty, Loyalty, Value, Value
We are looking at cost savings, and we have it pretty much documented that we will get a return on...
Login or Create an Account to see details.
Relationship, Relationship
We have established a good working relationship with CrossVue. There is nothing hidden by them; they...
Login or Create an Account to see details.
Relationship, Relationship, Operations, Operations
We met with one of the consultants from CrossVue who wanted to learn our strategic knowledge, and...
Login or Create an Account to see details.
Relationship, Operations
CrossVue gave us the white-glove treatment. They had an interest in our engagement, and they bent...
Login or Create an Account to see details.
Value
The CrossVue consultants could have better timeliness, follow-through, and knowledge. I expect a lot...
Login or Create an Account to see details.
Relationship, Relationship, Operations, Operations
We had some consultants who started with us and either left the firm or got moved to a different...
Login or Create an Account to see details.
Relationship, Relationship
We had a steering committee and did change management, and people from CrossVue and our implemented...
Login or Create an Account to see details.
Relationship, Relationship, Operations, Operations
Anytime a department had concerns about a consultant, I could bring it to the project lead’s...
Login or Create an Account to see details.
Relationship, Relationship
We had an engagement leader on the firm’s side who was just really good at keeping the whole thing...
Login or Create an Account to see details.
Relationship, Relationship
There was a time or two when the firm promised a report or two that they should have held off until...
Login or Create an Account to see details.
Relationship, Relationship, Operations, Operations
There was some turnover at the firm, and we struggled to get past that. The knowledge transfer just...
Login or Create an Account to see details.
Loyalty, Loyalty, Operations, Operations, Services, Services
Some employees just don't want change and get really upset because their world is changing, and I...
Login or Create an Account to see details.
Relationship, Relationship
We worked with a couple of executives from the firm, and they were great, but we didn’t see a lot of...
Login or Create an Account to see details.
Services, Services
With CrossVue’s help, we eliminated a ton of paper. A lot of things are more transparent to our end...
Login or Create an Account to see details.
Operations, Operations
The firm was super knowledgeable in the software functionality and choices available to us. They...
Login or Create an Account to see details.
Operations, Operations
Most people don’t go live on their expected go-live date, but we did, even though not everybody from...
Login or Create an Account to see details.
Services, Value
We knew what we were going to get with the firm; we had a dollar amount and a number of hours. We...
Login or Create an Account to see details.
Relationship, Relationship, Operations, Operations
We had an analyst who was insanely intelligent, knowledgeable, and fabulous. They helped us out a...
Login or Create an Account to see details.
Relationship, Relationship, Operations, Operations
We are satisfied with the staff and consultants from CrossVue. There was only one person who wasn't...
Login or Create an Account to see details.
Relationship, Relationship, Operations, Operations
CrossVue provided us with great opportunities for best practice recommendations and a lot of very...
Login or Create an Account to see details.
Relationship, Relationship, Operations, Operations
I wish CrossVue had pushed more to influence us rather than letting us take the steering wheel. The...
Login or Create an Account to see details.
Relationship, Relationship
We didn't see the engagement manager very much, but when there was a challenge around change...
Login or Create an Account to see details.
Relationship, Relationship
We were able to speak frankly and transparently with the staff at CrossVue. We told them where we...
Login or Create an Account to see details.
Relationship, Relationship
We contracted with CrossVue at quite a bit less than some higher-rated firms, and CrossVue still met...
Login or Create an Account to see details.
Operations
There were hardly any reports ready to go before or after the implementation. Reports, especially...
Login or Create an Account to see details.
Relationship, Operations
We have had some great consultants from CrossVue, and we have had some folks who really didn’t seem...
Login or Create an Account to see details.
Loyalty, Relationship, Value
We don’t have a lot of visibility of CrossVue’s strategic initiatives. The firm can certainly help...
Login or Create an Account to see details.
Relationship
We work with people at the firm. We work with the person who manages the professional services...
Login or Create an Account to see details.
​
Featured Report
Preferences