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CrossVue ERP Business Transformation & Implementation Leadership Commentary
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Kaleb Harris
Research Director
KLAS Research Director - Kaleb Harris
 
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Implementation Services for Workday ERP 2023: Part of a Series on ERP Implementations
Implementation Services for Workday ERP 2023:
Part of a Series on ERP Implementations
March 2023
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Commentary Summary

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User Commentary

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Manager

Relationship

We used CrossVue to implement an ERP solution. Since that project closed out, we are now using them...

Mar 2025
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Manager

Operations

The anticipated outcome with CrossVue was that we would have the same functionality that we had in...

Mar 2025
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Manager

Relationship

CrossVue’s consultants were all very knowledgeable for the most part. CrossVue has been a pretty...

Mar 2025
||
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Manager

Relationship, Operations

I wouldn't say CrossVue consistently exceeded our expectations. There are some things they could...

Mar 2025
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Manager

Relationship, Operations

This is a challenge I think all consultants are going to have, but CrossVue could improve their...

Mar 2025
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Manager

Services

In some areas, we accomplished our goals with CrossVue, but in some other areas, we did not. For the...

Mar 2025
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CIO

Relationship, Operations, Services

CrossVue has the worst project management skill set that I have seen in my entire career. CrossVue...

Jan 2025
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(0)
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CIO

Operations, Services

We have had a lot of turnover in consultants since we started this project with CrossVue. The new...

Jan 2025
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CIO

Services

CrossVue needs to listen to their clients more and understand the clients' issues with not just the...

Jan 2025
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CIO

Relationship, Services

We got a lot of lip service from CrossVue until we took our issues to the senior level, and those...

Jan 2025
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CIO

Relationship, Operations, Services, Value

I don't believe that CrossVue has their clients' best interests at heart. I think CrossVue has their...

Jan 2025
||
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CIO

Operations, Services

The problem we have with CrossVue is that we are dealing with a very novice team in change...

Jan 2025
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Director

Relationship

We have had some internal frustration with some of CrossVue’s consultants. The ERP implementers are...

Jul 2024
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Director

Relationship, Operations

CrossVue did a great job preventing employees within our institution from complaining about doing...

Jul 2024
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(0)
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CIO

Operations

During the first half of the project, we had some transitions that caused issues. The first half was...

Jun 2024
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(0)
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CIO

Operations

There was an expectation when CrossVue came in that we understood and had all of our current...

Jun 2024
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