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Enterprise Management (Non-US) (DXC Technology)
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Everton Santos
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KLAS Research Director - Everton Santos
 
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Asia/Oceania EMR 2022: First In-Depth Look at Regional Market Share & Vendor Performance
Asia/Oceania EMR 2022:
First In-Depth Look at Regional Market Share & Vendor Performance
December 2022
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User Commentary

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CIO

Implementation and Training

Dedalus' training for new modules and upgrades is good. We feel that that training is better than...

Jan 2023
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CIO

Relationship

Dedalus does well. We are happy to be working with them, and we want to work with them long term....

Jan 2023
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CIO

Service and Support

The support that we get from the vendor is good, and the team that supports us is knowledgeable. We...

Jan 2023
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(0)
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Director

Technology

The system is stable, and we have no downtime.

Oct 2022
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Director

Functionality and Upgrades

I like the product's desktop design.

Oct 2022
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Director

Functionality and Upgrades

The vendor could improve the system by making the system work on all platforms. Right now, the...

Oct 2022
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Director

Functionality and Upgrades

Dedalus has to bring enhancements to their product, but enhancements are currently provided only if...

Sep 2022
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CIO

ROI / Cost

Dedalus will charge heavily for each and every thing. Dedalus has not been able to move away from...

Aug 2022
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CIO

Interfacing and Integration

Dedalus has not been able to move towards FHIR, and they have some things that are not on HL7.

Aug 2022
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CIO

Functionality and Upgrades

The product functionality is very rich, but it has a very poor user interface. My frustration day by...

Aug 2022
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CIO

Technology

Enterprise Management is not part of our long-term plans unless the vendor changes their strategy...

Aug 2022
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Related Articles
Article
KLAS article icon
An Expansive Look at the Middle East EMR Market
14 September 21    |   Everton Santos and Jonathan Christensen
With this report, we examined the customer satisfaction, market share, and recent wins and market energy of EMR vendors in the Middle East and Africa regions. 
Article
KLAS article icon
Winning in the Global (non-US) EMR Market
15 May 20    |   Everton Santos and Jonathan Christensen
The Global (non-US) EMR Market Share Report is one of the more labor-intensive reports that KLAS publishes. But for six years, the data in this report has been the best and most easily digestible glob
Article
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A Look at the Global (Non-US) EMR Market Share in 2019
17 June 19    |   Everton Santos
The Global (non-US) EMR Market Share 2019 report is a way for us and providers to understand where other healthcare organizations throughout the world are making their investments in terms of HIT spen



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