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Relationship
Currently, the vendor is pampering us with executive involvement. That didn’t exist before, but the...
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Culture, Relationship
The vendor does not keep all their promises because they don't promise anything anymore. They...
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Product
It has been a while since we got any new training. But the solution is stable. Things don't progress...
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Value
The vendor charges for everything. It costs thousands for any minor thing. Because of that, we do a...
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Loyalty
We first got the product many years ago. We would buy it again back then, because at the time it...
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Product
The product is very old, so it is a very mature product. It lacks functionality, but it is mature....
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Loyalty
I expect that I will be more satisfied with the solution in the future. The vendor's integration...
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Loyalty
The vendor is repositioning themselves in the Brazilian market, and I have heard that they might...
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Product
The vendor has a proposal for a robust integration, but it is not working yet. The integration...
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Product
We need a surgical flow, which would include all the stages of authorization, rotation, and surgical...
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