MedView (Global) (Brazil Only)
Filtered view: All

Subject Expert
Everton Santos
Research Director
KLAS Research Director - Everton Santos
 
View Advanced Filters
Advanced Filters
Region Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Director

Interfacing and Integration

We have a lot of difficulties integrating our system with other systems. When we talk to the vendor...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Future Outlook

When we implemented MedView, it was owned by another company. We dealt with executives at the...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Future Outlook

In terms of innovation, Dedalus has presented some things, but for the time being, those things are...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

The vendor's support team does not resolve things. There is a lack of qualified people to provide...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Other Observations & Comments

MedView is a very stable system. On the one hand, the product has been stagnant for a long time, but...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

The product has quality. We like the system, and our users like it, but the product requires...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

I like the support a lot. It is easy to get access to the support people. Every time I seek support,...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Future Outlook

The product is outdated. Dedalus has not kept up with technological advances. The product is client...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The system is good for very small hospitals to quickly implement and run. The system is easy to use.

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

Dedalus' implementations have gotten a little better, but they still aren't very good.

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Dedalus is very weak when it comes to the revenue cycle area.

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

We didn't pay much for the system. We have had very heavy negotiations with the vendor, so the...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Technology

We are waiting for Dedalus to come to us with new technology. We have tried to get the vendor to...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

Things with Dedalus are getting a little better after our last talk with them. The number of errors...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Service and Support

There are still many areas where Dedalus doesn’t answer us or update us. We have to beg a lot for...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

There were things we wanted to change in our contract with Dedalus, and we had so much trouble...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Functionality and Upgrades

We have been on MedView for a while, and we still have issues with errors and basic functionality....

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Functionality and Upgrades

We would like Dedalus to deliver more stable versions. We were told to wait for hotfixes to correct...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Service and Support

As our institution has unique needs, we contracted a unique implementation model, but Dedalus is...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Interfacing and Integration

We have difficulties in integration with MedView; that is a serious problem. If we bring on a...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Functionality and Upgrades

MedView doesn’t have much innovation. It was developed on a platform that is already no longer in...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Other Observations & Comments

We don’t know Dedalus’ plans at all. It is difficult to see how they function when we don’t know...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Sales and Contracting

Dedalus charges for everything. We asked them for a simple change; we knew all the details of what...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Service and Support

Dedalus needs more technical people. Their salespeople don’t know what they are selling. That is a...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Future Outlook

We have not been making many upgrades because we have a goal to migrate to another product. We are...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles