Synapse Mobility Commentary

Filtered view: All

We buy the training from Fujifilm, but they're fantastic when they come out. Really good training...

Fujifilm is so cheap compared to other vendors.

Synapse Mobility has been stagnant from my perspective. But it's intentionally a very simple...

If there is a link to a diagnostic image in Epic, it launches the Fujifilm viewer. That's the key....

Fujifilm’s weak point is training.

My PACS admins have never been happy with the training from Fujifilm; they didn’t enjoy it or have a...

Fujifilm is very transparent and fair with charges. Fujifilm is a very good partner with us. We have...

Fujifilm is really good about partnering with us. They meet with us every week to make sure they...

Synapse Mobility needs a few more tools. It has a very locked-in set of functionality. Even...

We want more from Synapse Mobility, but as a universal viewer, it's perfectly fine.

With Synapse Mobility, there are still some requests from our radiologists that have been out there...

We don’t get an extremely quick response from Fujifilm's support people.

During the initial setup of Synapse Mobility, there were some configurations with Active Directory...

For Synapse Mobility, when we pull in an image, it retrieves the images from the VNA server to the...

For Synapse Mobility, the vendor provides self-training. It is a document available on a website.

I have been using Synapse Mobility for many years, so my perspective might be different than the...

The biggest opportunity for product improvement is for the vendor to offer less-expensive user licensing....

The biggest strengths of the vendor are simplicity and speed.

There isn't a lot of training for Synapse Mobility. However, Fujifilm is receptive to feedback, and...

Our one point of contact at Fujifilm is our regional director. They are very involved, especially...

Synapse Mobility acts as a VNA viewer, and it does its one function well. We would purchase it...

Synapse Mobility is pretty straightforward. We literally just log in, and it is there. Synapse...

I don't really have any complaints about Synapse Mobility because it just works. It did not work on...

Synapse Mobility has a pretty easy-to-use interface. I don't really have any complaints about it....

I haven't really had many issues, except for the delay on the upgrade. However, I think that is more...

Fujifilm has been flexible with us. We had an issue with a certain upgrade, and the vendor wanted to...

With the system, we are getting faster turnaround times for results. We are also able to get the...

Fujifilm was supposed to resolve a few key issues that have been plaguing us for many versions of...

A lot of Fujifilm's upgrades were kind of horizontal and weren't introducing a lot of new...

The last upgrade was kind of an afterthought. The system is a tertiary application for Fujifilm, so...

We are probably looking for more functionality at this point. That hasn't always been true. The...

The vendor has great support. But they don’t do much proactive service at all. I wish they were more...

The Fujifilm PACS product is better supported than Synapse Mobility is. There is not a lot there...

I’m not sure Fujifilm is doing much training, but the system is just a basic viewer that is designed...

In terms of mobility, the system is pretty easy to use. It doesn't have a lot of bells and whistles,...

The system hasn't changed much over the years, but we haven't officially placed any change requests....