Synapse Mobility Commentary
Filtered view: All
Subject Expert
Monique Rasband
VP of Imaging & Oncology
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Culture
Fujifilm has been flexible with us. We had an issue with a certain upgrade, and the vendor wanted to...
Login or Create an Account to see details.
Product, Value
With the system, we are getting faster turnaround times for results. We are also able to get the...
Login or Create an Account to see details.
Relationship
Fujifilm was supposed to resolve a few key issues that have been plaguing us for many versions of...
Login or Create an Account to see details.
Operations, Product
A lot of Fujifilm's upgrades were kind of horizontal and weren't introducing a lot of new...
Login or Create an Account to see details.
Product
The last upgrade was kind of an afterthought. The system is a tertiary application for Fujifilm, so...
Login or Create an Account to see details.
Loyalty
We are probably looking for more functionality at this point. That hasn't always been true. The...
Login or Create an Account to see details.
Relationship
The vendor has great support. But they don’t do much proactive service at all. I wish they were more...
Login or Create an Account to see details.
Product
The Fujifilm PACS product is better supported than Synapse Mobility is. There is not a lot there...
Login or Create an Account to see details.
Loyalty
I’m not sure Fujifilm is doing much training, but the system is just a basic viewer that is designed...
Login or Create an Account to see details.
Product
In terms of mobility, the system is pretty easy to use. It doesn't have a lot of bells and whistles,...
Login or Create an Account to see details.
Loyalty, Product
The system hasn't changed much over the years, but we haven't officially placed any change requests....
Login or Create an Account to see details.
Product
Synapse Mobility is essentially a query retrieval tool that interfaces with the PACS, pulls images...
Login or Create an Account to see details.
Loyalty
Synapse Mobility does what it is designed to do, and for what it is, it works fine. However, it will...
Login or Create an Account to see details.
Relationship
Fujifilm has a monitoring system that alerts us if something goes offline, and they do a good job of...
Login or Create an Account to see details.
Value
Some of Fujifilm’s offerings are a bit expensive for what we get.
Login or Create an Account to see details.
Culture
We received a commitment from Fujifilm to build some features that we needed, and we have been...
Login or Create an Account to see details.
Value
Companies like Fujifilm are going to have a big issue in the coming years because they are living...
Login or Create an Account to see details.
Relationship
A customer's success with Fujifilm is going to depend on the support individual who picks up the...
Login or Create an Account to see details.
Product
Synapse Mobility is pretty much a static product. I don't have anything to ding or congratulate...
Login or Create an Account to see details.
Operations
There is really no training for Synapse Mobility after the initial go-live, but pretty much anybody...
Login or Create an Account to see details.
Loyalty, Product
The missing functionality in Synapse Mobility is reporting actual, accurate, and up-to-date...
Login or Create an Account to see details.
Loyalty, Product
Fujifilm could improve Synapse Mobility by giving the PACS administrators more tools to be able to...
Login or Create an Account to see details.
Loyalty, Product
My advice to someone considering going with Synapse Mobility is to look for a product that, from an...
Login or Create an Account to see details.
Operations, Product
Up until the last upgrade, we had some small issues happen, but not nearly as many as the previous...
Login or Create an Account to see details.
Relationship, Product
I don't think that Fujifilm has any road map that has much to do with Synapse Mobility. Fujifilm is...
Login or Create an Account to see details.
Product
Synapse Mobility is sort of like a third-party system that Fujifilm doesn't have full control over....
Login or Create an Account to see details.
Product
Synapse Mobility is not very intuitive, and we have had some issues with non-DICOM images and things...
Login or Create an Account to see details.
Relationship
Fujifilm has been pretty proactive when it comes to delivering new technology that meets our needs....
Login or Create an Account to see details.
Relationship
Fujifilm is pretty responsive anytime we run into major problems and try to resolve issues. Fujifilm...
Login or Create an Account to see details.
Product, Value
I would most likely buy Synapse Mobility again. I haven't found any other competitors that have...
Login or Create an Account to see details.
Relationship
Synapse Mobility does the job, but it is nothing to boast about. Fujifilm's imaging solutions are...
Login or Create an Account to see details.
Product
I would like to see a better desktop version of Synapse Mobility. The system really should look like...
Login or Create an Account to see details.
Value
We pay Fujifilm a heck of a lot of money.
Login or Create an Account to see details.
Product
Synapse Mobility has some issues; it crashes every so often, and I don't remember seeing a lot of...
Login or Create an Account to see details.
Product
The nice thing that Synapse Mobility does for us is that as we grow and hospitals join, before they...
Login or Create an Account to see details.
Operations, Product
Upgrades for Synapse Mobility are manageable for the team running it; they are not a big deal. We...
Login or Create an Account to see details.
Culture, Product
Synapse Mobility is pretty easy to use, but it is very slow. It isn't utilized much because of that,...
Login or Create an Account to see details.
Relationship
I haven’t had to reach out to Fujifilm's support team for quite some time, but their phone and web...
Login or Create an Account to see details.
Product
We are having some issues with this solution as well as our x-ray machines and how they display...
Login or Create an Account to see details.
Loyalty, Value
If I had the opportunity to buy Synapse Mobility again, I might look at one other viewer that I know...
Login or Create an Account to see details.
Relationship
Synapse Mobility is very easy to use. I have also never really had an issue with Fujifilm's support....
Login or Create an Account to see details.
Value
Fujifilm is very good about avoiding charging for every little thing and about training....
Login or Create an Account to see details.
Product
Based on what I have heard from other users, the system isn't quite as user friendly as I would like....
Login or Create an Account to see details.
Operations, Product
We didn't have any issues with integrating Synapse Mobility. It was quite flexible.
Login or Create an Account to see details.
Operations
There hasn't really been any training for Fujifilm, but I don't think that that is really impacting...
Login or Create an Account to see details.
Product
Synapse Mobility works very well. We have rarely had an issue with it. Synapse Mobility is very easy...
Login or Create an Account to see details.
Relationship
Fujifilm's support people have been very helpful when we have needed them. We don't have too many...
Login or Create an Account to see details.
Product
The only issue that we have with Synapse Mobility on occasion is when all our licenses are in use,...
Login or Create an Account to see details.
Product
Synapse Mobility was built with nonradiology users in mind, and it is a rock-solid product. It does...
Login or Create an Account to see details.
Relationship
Synapse Mobility is really easy to use, and Fujifilm is a great partner for us across all the...
Login or Create an Account to see details.
Loyalty, Product
For most intents and purposes, Synapse Mobility functions as needed. The issue we have is slowness....
Login or Create an Account to see details.
Product
The thing I like most about Synapse Mobility is its simplicity. I also like that we can use it...
Login or Create an Account to see details.
Relationship, Operations
Fujifilm has been excellent. When we needed boots on the ground, the vendor sent us people to...
Login or Create an Account to see details.
Product
What people like about Synapse Mobility is that the front end is pretty simple. There are two main...
Login or Create an Account to see details.
Value
After-hours charges are the big thing with Fujifilm. No hospital is going to do any upgrade to a...
Login or Create an Account to see details.
Product
Synapse Mobility is basically a Linux product. I think Fujifilm had somebody else write the...
Login or Create an Account to see details.
Relationship, Operations
During our last project, Fujifilm missed a lot of meetings. They were supposed to help us integrate...
Login or Create an Account to see details.
​
Featured Report
Preferences