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User Commentary
Loyalty, Value
We are evaluating changing from Centricity PACS to the vendor’s absolute latest development of PACS...
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Relationship
GE HealthCare keeps all their promises, but not in the time we always expect. We have had a very...
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Product
Our users are able to start working with Centricity PACS extremely quickly. Our clinicians and their...
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Product
We sometimes can’t use all the functionality that GE HealthCare wants to bring to us, so the...
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Relationship
Our first level of support is within our organization, and 90% of our issues can be solved there....
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Relationship
We know exactly what we can expect from Centricity PACS, but there was a question years ago about...
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Product
We test every Centricity PACS upgrade and get the patches in at the right time. Our service...
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Culture, Loyalty
We decided to switch away from GE's product. Our contract was ending with GE, so we naturally came...
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Relationship
We started having a running joke because when we would have meetings with GE, periodically there...
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Relationship, Product
Centricity PACS has a lot of functionality. Our hospital has really good cooperation with the...
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Relationship, Product
The biggest issue I currently have with GE Healthcare is that if they try to install something, it...
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Relationship
We can create support tickets, and they get picked up and finished quickly. However, there are also...
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Relationship
GE Healthcare tries to be proactive, but they are not. I have to call in for lots of technical...
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