Centricity PACS (Global) Commentary

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The biggest opportunity for product improvement is AI integration. GE could provide more integrations....

What I like most about Centricity PACS is the ease of use.

GE's biggest strengths are the system's longevity and stability.

We have levels one and two for product support, and vendors usually outsource those levels. At the...

When GE HealthCare sold the solution to us, it felt like they had the functionality we were looking...

Given that we haven’t been able to implement most of what we should have, I score our return on...

Nowadays, there are many solutions that are much more advanced than Centricity PACS and are already...

I would absolutely not choose Centricity PACS again. There’s no doubt in my mind. There’s no decent...

We are in the middle of implementing a series of new tools, such as the evolution of our PACS, the...

Centricity PACS is expensive. That said, GE HealthCare is transparent about their costs, but it’s...

GE HealthCare is quite good at partnering with us, and we try to maintain that partnership. We have...

To ensure we receive the best service possible, GE HealthCare needs to provide human project...

GE HealthCare is quite transparent with their charges. I don’t have a lot of information on how...

The support provided has improved a lot recently. It had become quite poor when GE HealthCare...

We try to work with GE HealthCare to train residents, especially since they rotate regularly, and we...

I would choose Centricity PACS again because it is stable and works well. It is still a robust...

We have been with GE HealthCare for years, so we have a long-standing relationship with people on...

There is too much latency from the vendor when it comes to responding to development requests. If I...

GE HealthCare should provide integration of AI within the PACS through an orchestrator. This is...

Our previous PACS was discontinued, and we ended up going with Centricity PACS. The transition to...

So far, the experience has been positive with Centricity PACS. The software is very fast and easy to...

The main opportunity for the product is greater integration.

Centricity PACS is functional and, in the latest versions, technologically up-to-date.

GE HealthCare needs to improve the support service, both from a clinical perspective and from a...

GE HealthCare offers a functional solution and a wide range of services.

The vendor's main strength is their technical staff. I really appreciate the vendor's professionalism....

The main opportunities to improve the product are the integration of AI tools and web-based functionality....

One change the vendor could make to improve the customer experience is to provide web-based viewer...

One change the supplier could make to improve the customer experience is to improve the training.

The main strengths are the supplier's fast response and the ease of use.

What I like most about the product is its ease of configuration and ease of use.

The main reason for choosing GE HealthCare over another vendor is that they are a large,...

We have two types of support. We have project-level support, and that is made up of a core group of...

I hope that with everything we have contracted, a robust project will be built. I would like it to...

We wanted to update our PACS since we were coming from a rather old and practically obsolete...

In terms of training, GE HealthCare should anticipate the client’s needs, and they could be a bit...

We only have downtime with Centricity PACS if we plan an upgrade. We don’t have any unplanned downtime....

When we found some mistakes in Centricity PACS, we spoke directly with the developers at GE...

Every person uses the same Centricity PACS viewer, and that is a big advantage when the radiologists...

GE HealthCare has been okay with training. GE HealthCare kind of has a vision, but they have just...

Centricity PACS was very cheap in comparison to some other systems, but maybe that is not the best...

GE HealthCare’s support is sometimes good and sometimes bad. The support people are available 24/7,...

Trying to upgrade the product is difficult with multiple facilities. GE HealthCare needs to probably...

I am dissatisfied with Centricity PACS. We have a lot of issues with the system. Centricity PACS...

Centricity PACS is probably not part of our long-term plans. We are going to go out to tender. GE...