Centricity PACS (Global) Commentary
Filtered view: (Middle East/Africa)
Subject Expert
Monique Rasband
Global VP of Imaging & Oncology
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User Commentary
Product
Centricity PACS is a great system for big organizations with high volume. We have high standards...
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Loyalty
One reason we decided to go with GE HealthCare is that we have experience with them. We tried other...
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Relationship, Operations
GE HealthCare is a big, well-known company, and they have a very good and well-trained team. They...
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Operations
During our go-live, GE HealthCare had staff on-site to support us, and that gave us the power to...
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Value
We don’t feel that we are losing by investing in Centricity PACS because the life of a human being...
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Relationship, Product
GE has the opportunity to improve the product by fixing minor problems related to HIS integration.
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Operations
We would like more training from GE HealthCare.
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Relationship
GE HealthCare provides an immediate response when we need something.
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Relationship
To improve our experience as a customer, GE HealthCare could share their strategic plan with us.
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Relationship
The solution is really good. We have a good relationship with GE, and they are patient with us. We...
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Product
Integration with Centricity PACS is hard, and GE is not supporting our integration goals in some...
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Operations
Our satisfaction with GE's training is poor. We didn't get any training from them.
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Relationship, Product
We don't get any innovation from the vendor. It is 2025, and there is no advanced or emerging...
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Relationship
GE HealthCare's strength is after-sales support. I like the workflow organization and easy data collection....
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Value
GE HealthCare doesn’t charge us; our reseller handles those additional costs. In fact, we consider...
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Operations
Training through our third party is ordinary. I think that is common with third parties, but the...
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Product
We don't get any complaints from users about Centricity PACS. We are satisfied with it. Centricity...
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Culture, Loyalty
Having effective communication and a supportive plan is a must. This is what differentiates vendors...
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Loyalty, Product
Keeping up with any new advancement within the system in a way that supports safety practices for...
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Culture, Relationship
GE HealthCare was pretty good about communicating, but because we have a reseller, things are a...
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Relationship, Product
GE HealthCare has delayed integration. For example, they wanted to integrate their solutions with...
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Commentary Summary
Comment Type Breakout