Health Catalyst Analytics Platform
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Subject Expert
Ryan Pretnik
Research Director
Commentary Summary
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User Commentary
We intend to leverage the system's capabilities to advance our ability to transform our healthcare...
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The vendor could improve their response time. We usually reach out because my team has identified...
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I would tell others that the system's functionality in and of itself is very attractive. And if the...
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Health Catalyst is a good company with good vision and good leadership. Certainly, their intent to...
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We would not buy this product again at the same price point. When we were able to start to turn on...
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We have had specific training sessions, both for my technical team and for some of the business...
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The user interfaces are very well designed. The design is logical. There is definitely no need to be...
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In tandem with another system we are using, this system is measurably improving our patient...
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We use this system to get through another system. I wish the connections between the systems were...
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The most important outcome from the product is that we did really well in terms of government...
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The value of DOS is that it is a platform that provides tools that we can build on top of. The...
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The integration is fine. We haven't had any barriers, but the integration is not something that...
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Health Catalyst hasn’t gotten to the point where the product works in real time. That timing is the...
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The vendor developed some nice visualization tools for the BI product we use. The tools have pretty...
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The vendor is building out a text data mart. So a lot of our text is now available for analytics....
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The vendor is very careful about what they promise. They are pretty clear about what is a prototype,...
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Health Catalyst does a very good job of being on the cutting edge of developing products that answer...
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The system couldn't do what we needed it to do, and Health Catalyst admitted that. We think another...
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Health Catalyst is both a vendor and a partner to us. They are certainly a partner in the...
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Working with Health Catalyst has been a good experience. We upload our claims data and any medical...
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We met the July 1 mandate and were compliant with the CMS rules. With Health Catalyst, the process...
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If I had any suggestion for improvement, it would be to have more structure to Health Catalyst’s...
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Accessing the claims information and getting it converted to FHIR is a seamless process with Health...
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The principles of how the system works are good. We haven't updated the system though because our...
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The vendor has continued to evolve the product and themselves. They have done a nice job of making...
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The vendor involves physicians and providers in their processes early on so that they can develop...
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We still use the product, but we don't use it as much as we used to. We are looking to replace it....
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The vendor has a vision. We go to meetings where the vendor says nice things, but we never see the...
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The vendor has a pretty good customer service and support process. Their people are responsive when...
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The vendor's executives have always been really fair and easy to work with. It was great when we had...
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Health Catalyst has kept their promises, but they are a little overpriced. As we have gotten further...
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The vendor doesn't miss a charge. When we first started with them, they didn't know what they were...
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Health Catalyst's system is good. It works great when it is plugged in. We don't have a lot of...
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We have been trying to understand the actual cost of healthcare. The vendor's sales pitch talked...
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We are in the process of contracting with a new vendor that is going to replace the DOS platform...
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We are contracted with a lot of major payers. They give us a member file, and we throw it into the...
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The vendor is constantly coming out with new things. The vendor probably pushes more to the system...
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We were not nickel-and-dimed by Health Catalyst, but they tell us that a lot of the new tools they...
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The vendor's support people are stellar. They get ahead of the groove in terms of what we should be...
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Our experience with the product has been very good. It requires a bit more partnership than another...
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Health Catalyst has had some staff transitions, and they haven't done a very good job of ensuring...
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It is expensive to implement the product, and the product isn't as intuitive as I would like it to...
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We have had to make some adjustments to the product. Sometimes the upgrades have impacted our...
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There are multiple processes in the product that are supposed to run on a regular basis. In the...
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We are trying to reduce our relationship with Health Catalyst. We don't feel like they are...
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We use the vendor's tools, but the tools break, and we don't know they are broken until someone...
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The system is good, and the vendor keeps their promises. They make it easy to have use cases. The...
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I am enthusiastic about the product. I always prefer a platform because once we have a good, strong...
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I like the simplicity of the model because that makes the system easy to integrate with multiple...
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Our biggest headache wasn't the lack of commitment or energy or attempt. We struggled with the load...
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As an organization, Health Catalyst talks a lot about the importance of understanding data literacy...
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One of the product's strengths is definitely its ability to support our integration goals. I...
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The full-service subscription package was Health Catalyst's chosen customer-facing program until...
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Things from Health Catalyst don't meet all our needs off the shelf. We had to build our own...
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Health Catalyst does have a very clear idea of where they are headed. From their perspective, the...
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We have never felt like we are paying too much for the services or that the negotiation process...
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It is not effective to try to do any sort of population intervention when we are dealing with old...
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Health Catalyst Data Operating System allows us to have as close as possible to real-time data...
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I would buy Health Catalyst Data Operating System again. It has been very helpful to have on many...
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For the people who use Health Catalyst Data Operating System routinely, the ease of use is high. But...
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We have had awesome customer service in terms of ongoing support and maintenance. Health Catalyst is...
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The product's biggest strength is that the architecture is open. Everything is transparent, so I can...
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Health Catalyst's support and documentation are really good and well thought out. We can ask...
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The area that Health Catalyst is most challenged with right now is data interoperability and the...
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Health Catalyst needs to improve their payer solutions. They do a phenomenal job with their provider...
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Health Catalyst did a good job of helping us prepare for our implementation, and they did a good job...
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Every single Health Catalyst person I have interacted with has a passion for healthcare improvement...
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Health Catalyst’s products are excellent, particularly their dashboards.
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Health Catalyst's services have been good. They have combined the technology with consulting...
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Health Catalyst doesn't have the expertise to proactively solve problems. They are not going to be...
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Health Catalyst has great people, and their core values are right. I appreciate the vendor's work...
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The DOS system is good at its core. For large customers, the performance scalability and data volume...
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Health Catalyst does not have a clear direction and has veered away from their vision with the...
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We have all the support we need from Health Catalyst, and the system has been flawless. We have been...
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The adoption of Health Catalyst's data operating system was to mobilize and deploy another system....
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Beyond our initial intent with the solution, Health Catalyst Data Operating System has offered us...
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Health Catalyst Data Operating System is great in serving us as a repository; however, it isn't a...
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The vendor has been a great client partner in working through our contractual terms and obligations....
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The system does a great job when we look at aggregate data and overall risk scores. It works great...
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We are excited about Health Catalyst working with John Hopkins and their Adjusted Clinical Group...
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Health Catalyst has acquired several companies to enhance their product offerings. We haven't taken...
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Health Catalyst's team seems to be pretty split up. Whenever something happens that isn't an...
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I think that Health Catalyst is very good clinically. They know that world well. We haven't had any...
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Our relationship with Health Catalyst has benefitted us in a few ways. One is they have their own...
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We have an independent team that is capable from a technology perspective. We aren’t using Health...
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We use the data operating system to store our integrated patient data, and then we build the...
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Health Catalyst is very good at what they do. Their staff members have the expertise to help us with...
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Health Catalyst Data Operating System is not perfect, but it does meet our needs. It has some...
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I have never had an issue with Health Catalyst Data Operating System doing what Health Catalyst says...
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Our IT staff and data engineers are pretty technical, yet there are certain things that Health...
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If we are willing to pay, Health Catalyst is really good at delivering new technology. Every six to...
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We have a lead project manager from Health Catalyst, but I usually talk to their account manager,...
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One of the reasons that we chose Health Catalyst is that they drive our operational processes and...
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When we did an assessment of the cloud offering, it was too much for the organization to take up...
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Health Catalyst is in a very good place right now. They have an offering called a population...
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One big issue that we have is the way the data refresh happens. Every time we refresh the data, we...
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I really want to have the rest of the FHIR services enabled for our on-premises clients. That is...
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Pretty much everybody is happy utilizing the data. If we look at the HIMSS Adoption Model for...
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We are happy with the organizational and governance adjustments that Health Catalyst has made...
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If Health Catalyst had more prebuilt, machine-learning algorithms that could sit on top of our...
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We tried a couple of other things, then we came back to the table and knew that we needed Health...
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During the implementation, we had multiple different project managers throughout a very short period...
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The system is really easy to use for trained developers. I would give Health Catalyst a lower score...
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The reason we wanted the relationship with Health Catalyst was for the data operating system. That...
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When the vendor was designing another version of the product, we realized very quickly that they...
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I do not think there is a product that meets all of our needs, and if there is, then we have to make...
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We have recommended the product, but when comparing options, organizations that are looking for a...
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Health Catalyst does charge us for FTEs. We have had to remove dependencies on FTEs because of how...
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The Health Catalyst system is not part of our long-term plans. We are getting ready to actually shut...
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The system has been working fine for us. It is great. The vendor’s support and executive involvement...
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Health Catalyst Data Operating System is doing well. We are very pleased with it. We got involved...
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There is always a basic master person index, but then there is also master provider information that...
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We have had a really good integrative collaboration and development relationship with Health...
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Health Catalyst has not nickel-and-dimed us at all. They have been awesome. Frankly, our...
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Nothing has changed at all since Health Catalyst has gone public. I was a little concerned there...
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The large amount of data needed to bridge things together isn't marketed enough from Health...
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Health Catalyst is an expert in advising how to use data. We work together on what we want to view...
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The vendor's staff members are very responsive. Health Catalyst has something called Atlas and an...
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Health Catalyst is good at helping and supporting us in the things that we need. I don't think that...
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The solution's interoperability has been a thorn in our side recently. I don't think that any...
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The only sticky point with Health Catalyst is that their technology isn't as robust as it should be....
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Our needs have progressed over the years at the same rate as Health Catalyst's abilities. It seems...
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For the vendor to be proactive, they would need to anticipate and solve issues before we even knew...
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Health Catalyst always claims that they want to produce tangible outcomes. They haven't had many...
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The solution is expensive, but the vendor can be really flexible about its price when we need them...
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Health Catalyst has worked with us really well to accomplish the things that we need the product to...
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We have a best-of-breed environment where we are trying to weave together many systems, so there are...
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Health Catalyst is one of the best organizations to work with. They have a solid tool set and solid...
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We have recurring calls with people from Health Catalyst, and we have a solid communication strategy...
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For the most part, the solution is a solid data warehouse. But as we become more advanced and want...
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Where the vendor ends up nickel-and-diming is with the professional services. Whenever our account...
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The vendor has not made any improvements to the training. With implementations, one of the major...
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We have had several projects where Health Catalyst has been driving outcomes during the past year....
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The technical support is pretty good when we report issues. We are not getting proactive service on...
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If I were to recommend the system to a friend, I would be very clear on where the limitations are...
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The users never really adopted and understood the system. Things could have been different if...
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Health Catalyst could have really dug in and said they would give us an awesome deal, but they...
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