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MEDiCACLOUDCARE (Global) Commentary
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Everton Santos
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KLAS VP of Engagement - Everton Santos
 
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User Commentary

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Manager

Relationship

Health Insights always supports us, but they should have an online ticketing system like another...

Oct 2024
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Manager

Loyalty, Value

Health Insights is using a lot of resources. Going into the cloud will cost me too much; that is why...

Oct 2024
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Manager

Product

I would like Health Insights to provide AI in areas like statistics to provide our leadership with...

Jun 2024
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Manager

Operations

We have had some issues with Health Insights’ training. In the beginning, they provided us with some...

Jun 2024
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Manager

Product

Health Insights should make integration easier, especially for labs. It takes so long to integrate...

Jun 2024
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Manager

Operations

It would be nice if Health Insights had videos with instructions on how to fix common problems....

Jun 2024
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Manager

Product

The most positive thing about Health Insights is that they can develop whatever we need, and their...

Jun 2024
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Manager

Relationship, Product

The problem with MEDiCACLOUDCARE is not about the program. The system is great. We can update it and...

Jun 2024
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Manager

Operations

Health Insights should be more patient with the employees in a hospital because it takes a while for...

Jun 2024
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Director

Loyalty

I have a good promise from Health Insights that they are going to use AI, so hopefully things will...

Jun 2024
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Director

Operations

I have so many issues regarding Health Insights’ training. They support engineers, but there are no...

Jun 2024
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Director

Relationship

Health Insights is giving us so many things that are outside of the scale of what we contracted with...

Jun 2024
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Manager

Loyalty, Relationship, Value

I am excited to be getting a patient portal for our current practice. One thing that I really like...

Feb 2024
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Manager

Product

The system's medical practice part is very strong, but its back-office part isn't as helpful for us....

Feb 2024
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Director

Product

When MEDiCACLOUDCARE updates a module, that update is automatically added to our organization.

Jan 2024
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Director

Product

MEDiCACLOUDCARE is a structured database. The vendor usually makes the changes that we need them to....

Jan 2024
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Director

Loyalty, Product

There were some clinical specialties that the system didn't have at first, but the vendor has since...

Jan 2024
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Related Reports
White Paper
KLAS article icon
Global (Non-US) EMR Benefits 2023
16 March 23    |   Everton Santos and Sidney Tate
As electronic medical record (EMR) adoption grows worldwide, healthcare organizations considering this digital transformation all have the same question: what benefits can we really expect to receive from implementing an EMR? KLAS interviewed leaders at 36 non-US healthcare organizations—12 of which are HIMSS Level 6 or 7—to learn about their journey to realizing benefits from an EMR implementation. This white paper summarizes their insights, including what clinical and operational benefits they have seen, when those benefits were realized, and what recommendations they have for peer organizations.
Performance
KLAS article icon
Asia/Oceania EMR 2022
21 December 22    |   Everton Santos and Jonathan Christensen
As healthcare organizations have come out of the peak of the COVID-19 pandemic, EMR purchase decisions in Asia have ramped up. In Oceania, most public hospitals have an EMR in place, but purchase energy remains high since many public and private provider organizations are planning large-scale purchases of go-forward EMRs. This report—KLAS’ first focused exclusively on Asia and Oceania—highlights (1) market share and vendor energy in recent EMR purchase decisions and (2) vendor performance in each region based on client feedback and experience. The chart below offers a high-level view of vendors’ overall performance.



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