MEDiCACLOUDCARE (Global) Commentary
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Subject Expert
Everton Santos
VP of International
KLAS VP of International - Everton Santos
 
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User Commentary

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Manager

Relationship, Operations

It is very easy to work with Health Insights. When we are doing an implementation in new hospitals...

Apr 2024
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Manager

Loyalty, Relationship, Product

I hope Health Insights is working with the private sector to have connectivity. There is...

Apr 2024
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Manager

Product

We get all our local needs from Health Insights. We are very happy, and I would recommend...

Apr 2024
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Manager

Loyalty, Relationship, Value

I am excited to be getting a patient portal for our current practice. One thing that I really like...

Feb 2024
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Manager

Product

The system's medical practice part is very strong, but its back-office part isn't as helpful for us....

Feb 2024
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Director

Product

When MEDiCACLOUDCARE updates a module, that update is automatically added to our organization.

Jan 2024
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Director

Product

MEDiCACLOUDCARE is a structured database. The vendor usually makes the changes that we need them to....

Jan 2024
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Director

Loyalty, Product

There were some clinical specialties that the system didn't have at first, but the vendor has since...

Jan 2024
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Director

Product

The most important improvements that Health Insights could make would be to introduce a mobile...

Nov 2023
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Manager

Product

I would like the product to make it so the providers cannot close the patient's file until they fill...

Aug 2023
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Manager

Product

With medical devices like labs, if we want to connect some new device, it takes weeks or a month to...

Aug 2023
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Manager

Relationship, Product

MEDiCACLOUDCARE is easy and really helpful.

Aug 2023
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Manager

Relationship

The vendor has a good support team. They respond immediately when I open an issue with them, and if...

Jul 2023
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Manager

Product

One of the biggest needs we have is for Health Insights to invest more in developing the financial...

Jun 2023
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Director

Relationship

If we request something in MEDiCACLOUDCARE that will support patient care and our goals, Health...

Jun 2023
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Director

Product, Value

Health Insights has a very competent application that satisfies our admin needs, and it has had an...

Jun 2023
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Analyst/Coordinator

Operations

Most of the vendor’s training is online, and that is a problem. Our healthcare professionals need...

Jun 2023
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Analyst/Coordinator

Relationship

The vendor has to think more deeply regarding change management and strategic points. They have to...

Jun 2023
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Analyst/Coordinator

Loyalty

We chose Health Insights because they seem to understand our market. The vendor has all the...

Jun 2023
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Analyst/Coordinator

Relationship

Health Insights’ people are easy to get ahold of. There is no language barrier, and they solve problems....

Jun 2023
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Analyst/Coordinator

Relationship, Product

It is easy to request changes to the product. The vendor lets us test things and experiment with new...

Jun 2023
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Director

Operations, Product

Health Insights' system is an excellent system. The vendor is cooperative when it comes to...

May 2023
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Director

Relationship

The vendor is always present and proactive. Their support plan is more than excellent. The vendor is...

May 2023
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Director

Loyalty, Value

The system seamlessly integrates with labs and third-party systems. When purchasing and inventory...

May 2023
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Director

Relationship

I would recommend the system to a colleague who wanted to implement a system like it in their...

May 2023
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(0)
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Director

Culture, Value

Health Insights is generous when it comes to sales. They don't charge us for everything.

May 2023
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Manager

Operations

We train the trainer. There are so many more things to be learned about the product. It is not very...

Apr 2023
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Manager

Relationship

There have been some issues with the product, and we have had to contact the support team to fix the...

Apr 2023
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(0)
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Manager

Product

I like the EMR system because it is paperless.

Apr 2023
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Manager

Relationship

The vendor always delays fixing our issues. When we contact the support staff from the vendor, there...

Apr 2023
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Manager

Product

The product hasn’t met our customization needs yet. We still have a lot to customize. One way the...

Apr 2023
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Manager

Product

We would like to see mobile integration. A lot of our hospitals have some minor integrations, but we...

Apr 2023
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Manager

Relationship, Product

We need to be a higher priority for the vendor, and we need them to understand our requirements....

Apr 2023
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