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Huron ERP Business Transformation & Implementation Leadership Commentary
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Subject Expert
Steve VanWagenen
Engagement Partner
KLAS Engagement Partner - Steve VanWagenen
 

Commentary Summary

Comment Type Breakout

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User Commentary

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VP/Other Executive

One of the biggest successes with Huron was that we were back to normal operations quickly. That...

Comment Tone Positive
Pillars Loyalty, Relationship, Value
Evaluation Unrated

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VP/Other Executive

We do have some issues with some individuals from Huron in terms of experience and unwillingness to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Our account manager from Huron does a good job of actually coming through and following up. If they...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Physician

Huron is open to working with their clients and listening to the needs of the specific business at...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Physician

What Huron does well is take customer feedback and see how they can implement it. However, the firm...

Comment Tone Neutral
Pillars Relationship, Operations
Evaluation Unrated

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Physician

The expected outcomes with Huron were to relieve different departments of workload, and the service...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

I liked the Huron people that we had from our first project, and we were able to keep some of the...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

Our expected outcomes from this Huron project are to come in on or under budget, come in on time,...

Comment Tone Positive
Pillars Operations, Value
Evaluation Unrated

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Manager

Huron could do more best-practice sharing without us having to ask, but they have been great with...

Comment Tone Positive
Pillars Services
Evaluation Unrated

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Manager

Huron gave us best practices, so we looked to the firm to tell us what their other clients were...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

Huron’s people communicate a lot with us. When we need something, they respond. If we have issues,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

The organizational change management engagement was more of an add-on to the larger ERP...

Comment Tone Positive
Pillars Operations, Value
Evaluation Unrated

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Director

The business transformation work was more cultural. Huron helped the organization with the cultural...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

The business transformation engagement had a great leader. They did a good job. They presented to us...

Comment Tone Neutral
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

Huron really understands the research administration business, and they have a large number of...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

Huron is a great partner, and they understand our business. They have been working with our...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

We have hired Huron to help us negotiate certain rate proposals, and we are able to consult with our...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CIO

There is variability in the assets that we get from Huron. Some people might be top performers, but...

Comment Tone Negative
Pillars Relationship, Services
Evaluation Unrated

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CIO

We got the project across the finish line, and we took the go-live and optimized our approach. We...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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CIO

The outcomes we were looking for with Huron were easier, cheaper, and more efficient workflows. We...

Comment Tone Positive
Pillars Operations, Services
Evaluation Unrated

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CIO

We used Huron for one of our sites. Then we went out to do an RFP to see whether we still wanted to...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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VP/Other Executive

Regarding executive involvement, Huron is very strong. They have been a partner of ours for decades....

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

Huron is very good at making sure they only charge for what they need to charge for. Huron made sure...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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VP/Other Executive

We had a specific issue with some of the firm's report writers, but that was an individualized...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

Huron did accomplish the outcomes we expected from them. In fact, Huron is already done with the...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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VP/Other Executive

I would hire Huron again because of their expertise and understanding of our institution and the...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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