Huron ERP Business Transformation & Implementation Leadership Commentary
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Kaleb Harris
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VP/Other Executive

Operations

With Huron, one thing we could have worked together better on is looking at some of the design...

Jul 2025
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VP/Other Executive

Relationship, Operations

There were some gaps in healthcare expertise with the Huron resources that were assigned to the project....

Jul 2025
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VP/Other Executive

Operations

We went live, so we had a successful implementation, but it did take longer than anticipated. That...

Jul 2025
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VP/Other Executive

Relationship, Operations

We definitely had the A-team from all the areas we worked on. The expertise, feedback, and direction...

Jul 2025
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VP/Other Executive

Relationship, Operations

We worked with some executive leaders from Huron. There were a few who were there at the beginning...

Jul 2025
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VP/Other Executive

Relationship, Operations

When there were issues or concerns, Huron often brought them to us first. A good example of that...

Jul 2025
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VP/Other Executive

Relationship, Operations

The resources that Huron brought to the table and the way they helped us across the organization...

Jul 2025
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VP/Other Executive

Operations, Services

There are always improvements that can be made, and that was actually something that Huron talked to...

Jul 2025
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VP/Other Executive

Relationship, Operations, Value

With Huron, we were able to have a successful implementation. We had a very seamless go-live with...

Jul 2025
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CTO

Operations

I would have liked Huron to execute differently when it came to the supply chain area of things. We...

Jul 2025
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CTO

Relationship, Operations

Huron had an excellent overall program management. They were very cookie cutter with the project. We...

Jul 2025
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CTO

Operations

Huron jumped into the firm selection process late, and they had to learn a lot about our operations...

Jul 2025
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CIO

Loyalty, Relationship, Value

Our partnership with Huron has been great. I had experience with Huron in the past, and they were at...

Jun 2025
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CIO

Operations, Value

We have KPIs that we have established for all the different web service levels. For the most part,...

Jun 2025
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CIO

Relationship, Operations, Value

In our HR payroll group, we had several different systems that the group members were using just to...

Jun 2025
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CIO

Operations, Value

Huron has really stepped up and done some great stuff with us, and that is nice. Especially in the...

Jun 2025
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CIO

Relationship, Services, Value

Huron is expensive. We started with a phase-zero approach with Huron to ensure that we had a solid...

Jun 2025
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Director

Relationship

Huron’s leadership was pretty strategic, but the functional people were a bit more tactical, and...

Jun 2025
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Director

Value

The cost is just ridiculous. But at the end of this project, Huron felt like an extension of our...

Jun 2025
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Director

Operations

Our project with Huron was hugely complicated. We definitely accomplished the outcomes we expected...

Jun 2025
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Director

Loyalty, Operations

We did consider using another firm, but we had used Huron to do another deployment, so there was a...

Jun 2025
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Director

Relationship, Operations

We had a philosophy that said we would try and take best practice recommendations based upon an...

Jun 2025
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Director

Relationship, Operations

Huron worked closely with our internal project manager, and there were different levels of...

Jun 2025
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VP/Other Executive

Operations

The firm has done a very good job of training a team that had very little experience and making the...

Jun 2025
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VP/Other Executive

Relationship

Huron outlined our concerns and accomplished a lot of functionality based on project timelines. The...

Jun 2025
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VP/Other Executive

Relationship, Operations

The firm has done a very good job of involving frontline staff in discussions. As we have gone...

Jun 2025
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VP/Other Executive

Relationship

We have a procurement policy where we try to find three vendors that are like-minded. Things really...

Jun 2025
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VP/Other Executive

Loyalty, Value

We expect to moderately decrease our professional services spending due to industry uncertainty and...

Jun 2025
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VP/Other Executive

Loyalty, Services

Huron has a very strong understanding of the system because it is such a massive software system....

Jun 2025
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VP/Other Executive

Relationship, Operations

I have been impressed with the firm's organizational skills and the way they present what they are...

Jun 2025
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Manager

Operations, Value

The main anticipated or expected outcomes were stabilizing some of the big issues we were seeing and...

Jun 2025
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Manager

Services

We came to Huron with a very time-sensitive problem, and they bent over backward, understood us, had...

Jun 2025
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Manager

Services

There has only been one project where we have had some hiccups, and we have been able to work...

Jun 2025
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Manager

Loyalty, Relationship, Services, Value

Huron has brought in very strong subject matter experts. If we have any concerns, we address them...

Jun 2025
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Manager

Loyalty, Relationship

We have done competitive bids for several projects. Huron has been a great partner and has won a lot...

Jun 2025
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Manager

Relationship, Operations

Huron was really strong in communication, and that was very helpful for our leadership group and...

Jun 2025
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Manager

Operations

A thing that Huron has done really well is support a two-in-the-box model so that we will be able to...

Jun 2025
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Director

Loyalty, Operations, Services

The expected outcomes were to fully deploy all the modules successfully and help simplify the...

Jun 2025
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Director

Loyalty

We chose Huron because they have partnered with us on other implementations before. We generally do...

Jun 2025
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Director

Operations

Overall, the engagement with Huron went quite well. It was a challenging implementation. Other...

Jun 2025
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Director

Operations

This was a really expensive project, but we received our money’s worth. The value of Huron’s...

Jun 2025
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Director

Loyalty, Operations, Services, Value

I anticipated that things would be a lot smoother than they were with Huron. I don't think we got...

Jun 2025
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Director

Operations, Services, Value

We just didn't have good outcomes with Huron. We are still having problems getting supplies in and...

Jun 2025
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VP/Other Executive

Loyalty, Value

I would definitely utilize Huron again for ERP implementation. With Huron, we obviously had our...

Jun 2025
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VP/Other Executive

Operations, Services

Huron was outstanding. They were very knowledgeable and understood the different populations in...

Jun 2025
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VP/Other Executive

Operations, Services

Strategic ability is definitely a strength of Huron’s. Huron worked really hard to try to solve some...

Jun 2025
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VP/Other Executive

Relationship, Services

Our main group of consultants from Huron was outstanding. If we had individuals come onto the...

Jun 2025
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VP/Other Executive

Loyalty, Operations

I would highly recommend Huron. Huron was an outstanding firm that went above and beyond. Huron had...

Jun 2025
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VP/Other Executive

Operations, Value

We were moving off a legacy system onto an ERP platform. The expected, desired outcome with Huron...

Jun 2025
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CIO

Relationship, Services

We had a few minor hiccups with one of the processes that we were recreating in our ERP solution...

Feb 2025
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CIO

Relationship, Services

We like the leadership from Huron, and the buy-in and the partnership were really exemplary. I would...

Feb 2025
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CIO

Relationship, Value

Huron has a ton of skin in the game because they actually took care of some costs for us. They are...

Feb 2025
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CIO

Relationship, Operations

Huron did a super nice job with our project. When we kicked our project off, we talked about the...

Feb 2025
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CIO

Relationship, Operations

Huron was able to pivot multiple times in an extremely complicated situation. They were able to...

Jan 2025
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CIO

Operations

Huron put a couple of people on the project, and they were okay, but we weren’t totally thrilled...

Jan 2025
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CIO

Value

Huron's price point from a consulting perspective was attractive. The services and the project lead...

Jan 2025
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CIO

Relationship, Operations

I don't know whether it would have been possible for Huron to exceed our expectations. To exceed our...

Jan 2025
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CIO

Relationship, Operations

We could have had more consistency with the Huron folks. There was variability in their caliber and...

Jan 2025
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CIO

Relationship, Value

Huron does the relationship aspect well, and they partner with us well at the highest levels. They...

Jan 2025
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CIO

Relationship, Value

Huron has helped us get more efficient, easier, and cheaper workflows, but there is an evolution....

Jan 2025
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VP/Other Executive

Operations

When we entered our system integration testing phase, a pretty significant part of the program, I...

Jan 2025
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VP/Other Executive

Relationship

The individual that I have staffed as the engagement leader on my project is an amazing partner for...

Jan 2025
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VP/Other Executive

Value

Huron is not the cheapest implementation vendor. Going in, we felt like we were paying a premium...

Jan 2025
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VP/Other Executive

Relationship, Services

Huron is certainly no slouch when it comes to qualifications. We are buying this big, powerful firm...

Jan 2025
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VP/Other Executive

Relationship

Huron is meeting our expectations, but we have had a few examples where we have unnecessarily gotten...

Jan 2025
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VP/Other Executive

Relationship, Operations

We are a very niche player within the healthcare market, but Huron has adapted to our needs pretty...

Jan 2025
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CTO

Relationship, Operations

Our business owners gave me the impression that Huron was a very good implementation expert....

Jan 2025
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CTO

Relationship

The program director from Huron was outstanding and very knowledgeable. They had a great...

Jan 2025
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CIO

Relationship, Operations

Huron brought a lot of great expertise to the table. They have obviously done many implementations,...

Jul 2024
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CIO

Relationship, Operations

From an IT perspective, Huron did extremely well, and the project went smoothly, especially with...

Jul 2024
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CIO

Relationship, Operations

Huron had a lot of good consultants. We had a few duds, but they worked them out, so that worked well....

Jul 2024
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CIO

Value

A way Huron could have improved would have been driving the cost down. For me, each of the different...

Jul 2024
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CIO

Loyalty

When we chose Huron, we wanted to leverage best practices from their expertise and what they...

Jul 2024
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