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Operations
With Huron, one thing we could have worked together better on is looking at some of the design...
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Relationship, Operations
There were some gaps in healthcare expertise with the Huron resources that were assigned to the project....
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Operations
We went live, so we had a successful implementation, but it did take longer than anticipated. That...
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Relationship, Operations
We definitely had the A-team from all the areas we worked on. The expertise, feedback, and direction...
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Relationship, Operations
We worked with some executive leaders from Huron. There were a few who were there at the beginning...
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Relationship, Operations
When there were issues or concerns, Huron often brought them to us first. A good example of that...
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Relationship, Operations
The resources that Huron brought to the table and the way they helped us across the organization...
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Operations, Services
There are always improvements that can be made, and that was actually something that Huron talked to...
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Relationship, Operations, Value
With Huron, we were able to have a successful implementation. We had a very seamless go-live with...
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Operations
I would have liked Huron to execute differently when it came to the supply chain area of things. We...
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Relationship, Operations
Huron had an excellent overall program management. They were very cookie cutter with the project. We...
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Operations
Huron jumped into the firm selection process late, and they had to learn a lot about our operations...
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Loyalty, Relationship, Value
Our partnership with Huron has been great. I had experience with Huron in the past, and they were at...
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Operations, Value
We have KPIs that we have established for all the different web service levels. For the most part,...
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Relationship, Operations, Value
In our HR payroll group, we had several different systems that the group members were using just to...
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Operations, Value
Huron has really stepped up and done some great stuff with us, and that is nice. Especially in the...
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Relationship, Services, Value
Huron is expensive. We started with a phase-zero approach with Huron to ensure that we had a solid...
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Relationship
Huron’s leadership was pretty strategic, but the functional people were a bit more tactical, and...
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Value
The cost is just ridiculous. But at the end of this project, Huron felt like an extension of our...
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Operations
Our project with Huron was hugely complicated. We definitely accomplished the outcomes we expected...
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Loyalty, Operations
We did consider using another firm, but we had used Huron to do another deployment, so there was a...
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Relationship, Operations
We had a philosophy that said we would try and take best practice recommendations based upon an...
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Relationship, Operations
Huron worked closely with our internal project manager, and there were different levels of...
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Operations
The firm has done a very good job of training a team that had very little experience and making the...
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Relationship
Huron outlined our concerns and accomplished a lot of functionality based on project timelines. The...
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Relationship, Operations
The firm has done a very good job of involving frontline staff in discussions. As we have gone...
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Relationship
We have a procurement policy where we try to find three vendors that are like-minded. Things really...
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Loyalty, Value
We expect to moderately decrease our professional services spending due to industry uncertainty and...
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Loyalty, Services
Huron has a very strong understanding of the system because it is such a massive software system....
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Relationship, Operations
I have been impressed with the firm's organizational skills and the way they present what they are...
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Operations, Value
The main anticipated or expected outcomes were stabilizing some of the big issues we were seeing and...
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Services
We came to Huron with a very time-sensitive problem, and they bent over backward, understood us, had...
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Services
There has only been one project where we have had some hiccups, and we have been able to work...
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Loyalty, Relationship, Services, Value
Huron has brought in very strong subject matter experts. If we have any concerns, we address them...
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Loyalty, Relationship
We have done competitive bids for several projects. Huron has been a great partner and has won a lot...
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Relationship, Operations
Huron was really strong in communication, and that was very helpful for our leadership group and...
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Operations
A thing that Huron has done really well is support a two-in-the-box model so that we will be able to...
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Loyalty, Operations, Services
The expected outcomes were to fully deploy all the modules successfully and help simplify the...
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Loyalty
We chose Huron because they have partnered with us on other implementations before. We generally do...
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Operations
Overall, the engagement with Huron went quite well. It was a challenging implementation. Other...
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Operations
This was a really expensive project, but we received our money’s worth. The value of Huron’s...
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Loyalty, Operations, Services, Value
I anticipated that things would be a lot smoother than they were with Huron. I don't think we got...
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Operations, Services, Value
We just didn't have good outcomes with Huron. We are still having problems getting supplies in and...
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Loyalty, Value
I would definitely utilize Huron again for ERP implementation. With Huron, we obviously had our...
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Operations, Services
Huron was outstanding. They were very knowledgeable and understood the different populations in...
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Operations, Services
Strategic ability is definitely a strength of Huron’s. Huron worked really hard to try to solve some...
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Relationship, Services
Our main group of consultants from Huron was outstanding. If we had individuals come onto the...
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Loyalty, Operations
I would highly recommend Huron. Huron was an outstanding firm that went above and beyond. Huron had...
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Operations, Value
We were moving off a legacy system onto an ERP platform. The expected, desired outcome with Huron...
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Relationship, Services
We had a few minor hiccups with one of the processes that we were recreating in our ERP solution...
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Relationship, Services
We like the leadership from Huron, and the buy-in and the partnership were really exemplary. I would...
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Relationship, Value
Huron has a ton of skin in the game because they actually took care of some costs for us. They are...
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Relationship, Operations
Huron did a super nice job with our project. When we kicked our project off, we talked about the...
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Relationship, Operations
Huron was able to pivot multiple times in an extremely complicated situation. They were able to...
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Operations
Huron put a couple of people on the project, and they were okay, but we weren’t totally thrilled...
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Value
Huron's price point from a consulting perspective was attractive. The services and the project lead...
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Relationship, Operations
I don't know whether it would have been possible for Huron to exceed our expectations. To exceed our...
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Relationship, Operations
We could have had more consistency with the Huron folks. There was variability in their caliber and...
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Relationship, Value
Huron does the relationship aspect well, and they partner with us well at the highest levels. They...
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Relationship, Value
Huron has helped us get more efficient, easier, and cheaper workflows, but there is an evolution....
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Operations
When we entered our system integration testing phase, a pretty significant part of the program, I...
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Relationship
The individual that I have staffed as the engagement leader on my project is an amazing partner for...
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Value
Huron is not the cheapest implementation vendor. Going in, we felt like we were paying a premium...
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Relationship, Services
Huron is certainly no slouch when it comes to qualifications. We are buying this big, powerful firm...
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Relationship
Huron is meeting our expectations, but we have had a few examples where we have unnecessarily gotten...
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Relationship, Operations
We are a very niche player within the healthcare market, but Huron has adapted to our needs pretty...
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Relationship, Operations
Our business owners gave me the impression that Huron was a very good implementation expert....
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Relationship
The program director from Huron was outstanding and very knowledgeable. They had a great...
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Relationship, Operations
Huron brought a lot of great expertise to the table. They have obviously done many implementations,...
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Relationship, Operations
From an IT perspective, Huron did extremely well, and the project went smoothly, especially with...
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Relationship, Operations
Huron had a lot of good consultants. We had a few duds, but they worked them out, so that worked well....
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Value
A way Huron could have improved would have been driving the cost down. For me, each of the different...
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Loyalty
When we chose Huron, we wanted to leverage best practices from their expertise and what they...
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