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Huron HIT Core Clinical Implementation Leadership Commentary
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Subject Expert
Mitch Morris
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Consultants are extremely expensive, but I would rate Huron higher because Huron’s rates were...
We got to interview Huron’s proposed consultants, and we got to select who we liked. It wasn't one...
Our project went better than other hospitals' projects. Huron ended up picking up a lot of our...
Part of our issue was that we had a pretty quick runway and actually sped up our implementation...
Huron was basically our implementation specialist for our go-live. They provided a project manager...
Commentary Summary
Comment Type Breakout