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Commentary Summary
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User Commentary
VP/Other Executive
We brought Impact Advisors in to help us stabilize our system. When we implemented it, we didn't...
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VP/Other Executive
We wanted to know whether Impact Advisors could do what they said they could do. In the first...
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VP/Other Executive
Impact Advisors avoided charging for every little thing. In our contract, we got lower rates. The...
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VP/Other Executive
We switched out a couple of staff members. Sometimes they didn't have the skills we needed or...
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VP/Other Executive
Impact Advisors did show strategic ability with the optimization program that they put together, but...
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CIO
The vendor's executive involvement is really good. It is more than adequate.
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CIO
The vendor avoids charging for every little thing. Everything either has a fixed cost or there are variables....
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CIO
Impact Advisors brings in the A-team every time. They don't have intermediate or lower-level people;...
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CIO
Clinical optimization is tough, and consultants have to deal with a lot of physician chairs. But...
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CIO
The vendor puts outcomes in their contracts. There are metrics and deliverables. There are...
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CIO
The vendor had a large team here that helped with the implementation. I arrived after the go-live,...
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CIO
If people don’t do the design, build, and testing correctly on the implementation, they are going to...
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CIO
We have a consultant that is doing reporting and analytics, and that person is doing a great job. We...
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CIO
The vendor has some trainers here that helped with training. The training could have been better...
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CIO
If the vendor’s staff members have concerns or insights about how things are going during...
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CIO
The people that are here now are awesome, and that is kind of why they are the only ones left. We...
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CIO
The vendor does a great job of staff augmentation and implementation. I would advise them to advise...
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CIO
I would tell the vendor to have the confidence to advise the CIOs and give them all the insights...
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CIO
The level of executive involvement has been fine. I know some of the executives, and I escalate...
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CIO
Impact Advisors is a great group, and they get Best in KLAS every year. The virus is scary, but it...
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The Three Levers of Clinical Optimization