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User Commentary
Win/Loss - Why they were selected (by current clients)
We selected Impact Advisors because we had previous experience with them. Also, I had experience...
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Project Results
We are seeing real, positive benefits and positive experiences in terms of the customer experience...
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Tools and Methodology
I like that the firm is truly an advisory. They aren't going to try to take over and continue their...
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Tools and Methodology
I would advise Impact Advisors to continue refining their standardized toolkits for projects like...
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ROI and Cost
Impact Advisors charged a fixed fee, and that was pretty easy to manage. Fixed fees go two ways; we...
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Project Results
Impact Advisors helped us improve transparency because, in general, the agile process leads to that...
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Project Results
Impact Advisors assigned us high-quality resources who seemed very vested in our overall success....
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Relationship
We have the highest level of engagement from and alignment with Impact Advisors. I have frequent,...
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People and Knowledge
Impact Advisors has deep insight into the landscape of digital transformation solutions....
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Project Results
We had some limitations that didn't allow a partner to drive cultural outcomes, but we achieved all...
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ROI and Cost
We have absolutely received our money’s worth with Impact Advisors. I have never had a change order...
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People and Knowledge
Impact Advisors is very agile and nimble with the number of consultants provided. There isn't a lot...
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People and Knowledge
There are some weaknesses. Impact Advisors has people who are used to very mature organizations...
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Lessons Learned
I would tell other organizations to communicate their internal limitations. The number-one issue...
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ROI and Cost
I would 100% engage our consultant for this project, but in the absence of our consultant, Impact...
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People and Knowledge
We are often caught in the moment of something, and our consultant can tell us whether our decision...
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