IntelePACS (Global) Commentary
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Subject Expert
Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
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User Commentary

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Analyst/Coordinator

Loyalty, Relationship

Intelerad certainly has some good, core knowledge within their team, but they recently bought a PACS...

May 2025
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Analyst/Coordinator

Operations, Product

The upgrades for IntelePACS are normally sensible and happen within time frames, and they normally...

May 2025
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Analyst/Coordinator

Product

IntelePACS has a good, solid product that works well. It is fairly stable. The system just sits...

May 2025
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Analyst/Coordinator

Culture, Loyalty, Relationship

Intelerad tries to keep all of their promises, but we have had some challenges recently. That is...

May 2025
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Director

Relationship

Support is normally very good. A response coming through depends a bit on the time of day, and...

Dec 2024
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Director

Loyalty, Value

I wouldn't recommend hosting a PACS like we do today, but the vendor is obviously offering a SaaS...

Dec 2024
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Director

Loyalty, Value

We achieved what we wanted a good few years ago. We were all looking for more things, and we wanted...

Dec 2024
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Director

Loyalty, Product

We want a zero-footprint reporting solution. More and more, we are looking to try and report outside...

Dec 2024
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Director

Loyalty, Product

The cloud version of the solution is more advisable. It is quite possible we are going to need some...

Dec 2024
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Director

Loyalty

We went out to look at other vendor options. To be fair, it was not a decision to move away from...

Dec 2024
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Director

Operations, Product

The ease of use for end users is pretty good. There is so little we have to teach anyone to do. We...

Dec 2024
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Director

Relationship

The vendor takes the lead in communicating and alerting us, and they are doing proactive monitoring....

Dec 2024
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Director

Culture, Product

We have done many upgrades, and we have not had any problems. We have not done much recently, but...

Dec 2024
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Director

Loyalty, Relationship

We are in the process of putting in a replacement solution, but we are still working with Intelerad....

Dec 2024
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Director

Loyalty

IntelePACS does everything we need it to, but we manage most of it externally in our own interface...

Dec 2024
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