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User Commentary
Loyalty, Relationship
Intelerad certainly has some good, core knowledge within their team, but they recently bought a PACS...
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Operations, Product
The upgrades for IntelePACS are normally sensible and happen within time frames, and they normally...
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Product
IntelePACS has a good, solid product that works well. It is fairly stable. The system just sits...
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Culture, Loyalty, Relationship
Intelerad tries to keep all of their promises, but we have had some challenges recently. That is...
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Relationship
Support is normally very good. A response coming through depends a bit on the time of day, and...
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Loyalty, Value
I wouldn't recommend hosting a PACS like we do today, but the vendor is obviously offering a SaaS...
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Loyalty, Value
We achieved what we wanted a good few years ago. We were all looking for more things, and we wanted...
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Loyalty, Product
We want a zero-footprint reporting solution. More and more, we are looking to try and report outside...
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Loyalty, Product
The cloud version of the solution is more advisable. It is quite possible we are going to need some...
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Loyalty
We went out to look at other vendor options. To be fair, it was not a decision to move away from...
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Operations, Product
The ease of use for end users is pretty good. There is so little we have to teach anyone to do. We...
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Relationship
The vendor takes the lead in communicating and alerting us, and they are doing proactive monitoring....
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Culture, Product
We have done many upgrades, and we have not had any problems. We have not done much recently, but...
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Loyalty, Relationship
We are in the process of putting in a replacement solution, but we are still working with Intelerad....
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Loyalty
IntelePACS does everything we need it to, but we manage most of it externally in our own interface...
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