Canada PACS 2024
12 March 24
| Kevin Huang and Steve VanWagenen
Many healthcare organizations in Canada have been using their PACS for years. Since the outbreak of the COVID-19 pandemic, KLAS has seen potential-replacement rates for Canada PACS solutions increase to a historic high, where more than one-third of interviewed organizations are actively looking to replace their PACS. This report examines vendors’ performance and the customer experience in Canada to help organizations understand the strengths and weaknesses of available options in the market.
Latest Comments See all (15) comments Filtered view: (Europe) ##.#% ##.#% ##.#% Download as Excel
Analyst/Coordinator
Loyalty, Relationship
Intelerad certainly has some good, core knowledge within their team,...
Analyst/Coordinator
Operations, Product
The upgrades for IntelePACS are normally sensible and happen within...
Analyst/Coordinator
Product
IntelePACS has a good, solid product that works well. It is fairly...
Analyst/Coordinator
Culture, Loyalty, Relationship
Intelerad tries to keep all of their promises, but we have had some...
Director
Relationship
Support is normally very good. A response coming through depends a bit...
Director
Loyalty, Value
I wouldn't recommend hosting a PACS like we do today, but the vendor...
Director
Loyalty, Value
We achieved what we wanted a good few years ago. We were all looking...
Director
Loyalty, Product
We want a zero-footprint reporting solution. More and more, we are...
Director
Loyalty, Product
The cloud version of the solution is more advisable. It is quite...
Director
Loyalty
We went out to look at other vendor options. To be fair, it was not a...