KPMG ERP Business Transformation & Implementation Leadership Commentary
Filtered view: All
Subject Expert
Steve VanWagenen
Engagement Partner
If you don't have a login, getting started is easy.
User Commentary
Relationship, Services
Everyone I'm working with at KPMG seems to have a solid understanding. They've done this work for a...
Login or Create an Account to see details.
Relationship, Services
As far as partnership goes, KPMG could be more plugged in on the clinical side. Their focus has been...
Login or Create an Account to see details.
Relationship, Operations, Services
Change management is extremely important, and KPMG is helping us with that. When implementations...
Login or Create an Account to see details.
Loyalty, Services
There are several expected outcomes for this project. First, we want to replace our old antiquated...
Login or Create an Account to see details.
Relationship
Previously, we were very happy with KPMG’s performance, so we decided to bring them on for this...
Login or Create an Account to see details.
Services
We had a few issues with a couple of the KPMG consultants, but the firm was good at replacing them....
Login or Create an Account to see details.
Loyalty, Operations, Value
For the most part, we did accomplish our expected outcomes with KPMG. When we tracked our outcomes...
Login or Create an Account to see details.
Loyalty, Relationship
We went with KPMG because they were a little more relaxed and professional than other firms. Their...
Login or Create an Account to see details.
Relationship, Services, Value
KPMG exceeded our expectations. They were a good partner and were willing to work when we had...
Login or Create an Account to see details.
Services
With KPMG, we want a smooth transition first and foremost. Being able to pay people is always...
Login or Create an Account to see details.
Relationship
KPMG should not put change orders in front of me. They could be more thoughtful and consultative in...
Login or Create an Account to see details.
Relationship
I think there are proactive things KPMG could bring to us. Given their experience with many...
Login or Create an Account to see details.
Relationship, Services
I would recommend KPMG in select instances and point out what people need to watch out for. With...
Login or Create an Account to see details.
Relationship
Things could probably be improved at the consultant level at KPMG. As a firm, they likely have that...
Login or Create an Account to see details.
Loyalty
I would say that KPMG is somewhere between missing and meeting our expectations. We're getting...
Login or Create an Account to see details.
Relationship
KPMG’s senior folks are really good. They are certainly capable. But with their consultants, I...
Login or Create an Account to see details.
Loyalty
We liked the firm so much that we brought them back to do our Workday migration that was due to an...
Login or Create an Account to see details.
Relationship, Operations
The team that I work with from KPMG is very effective and knowledgeable about their space. That is...
Login or Create an Account to see details.
Operations
There are backbone elements of the ERP, like cost centers, and traditionally, the finance team deals...
Login or Create an Account to see details.
Loyalty
We chose KPMG because they brought their leads to the evaluation, and they were pretty competent in...
Login or Create an Account to see details.
Relationship, Operations, Value
We are here to transform our organization. There has been zero pushback from KPMG when individual...
Login or Create an Account to see details.
Relationship
KPGM has been very helpful and supportive, and they have been doing a really good job of educating...
Login or Create an Account to see details.
Relationship, Operations
I’m impressed with the fact that KPMG understood our strategic goals well and helped close our gaps...
Login or Create an Account to see details.
Relationship, Services
The firm is really good with nursing. We had a lot of former nurses as part of our team from KPMG.
Login or Create an Account to see details.
Value
I think the amount we paid was too high for what we got. The result was great. But I have worked in...
Login or Create an Account to see details.
Operations
We had to swap out an account manager at one point from KPMG. There were times during the project...
Login or Create an Account to see details.
Relationship, Operations
We had challenges at times where the deadlines were more important than the quality of the work. We...
Login or Create an Account to see details.
Operations
With the technical build, KPMG would say the best practice was whatever was easiest for nurses. That...
Login or Create an Account to see details.
Relationship, Services
In consulting, everything depends on who we get. We had to roll resources off and replace them.
Login or Create an Account to see details.
Relationship, Operations
We did go live, but not on the original date because we were not ready as an organization,...
Login or Create an Account to see details.
Loyalty, Services
Where KPMG fell down a little was in reporting, but their workflow and understanding of the...
Login or Create an Account to see details.
Operations
Our project was a huge success. Our go-live command centers were quiet, and we don’t see that very...
Login or Create an Account to see details.
Relationship, Operations
KPMG led us through the hard parts and down the right paths. There were no surprises. They were...
Login or Create an Account to see details.
Operations
I would ask KPMG for more up front to drive us toward the standard workflow. Some of my partners...
Login or Create an Account to see details.
Value
KPMG is a lot of money, but their service is probably worth it. We got what we paid for.
Login or Create an Account to see details.
Relationship, Operations
Our KPMG leader was unbelievable. They were our program lead and were responsible for the user...
Login or Create an Account to see details.
Operations
We anticipated a successful implementation. We expected everyone to get paid correctly when we went...
Login or Create an Account to see details.
Relationship
We've had a few bumps along the way with KPMG, and all of them have been addressed very quickly....
Login or Create an Account to see details.
Relationship
I would tell someone about KPMG that the communication is high, and the partnership is very high. I...
Login or Create an Account to see details.
Value
KPMG costs a ton of money.
Login or Create an Account to see details.
Loyalty, Relationship
One of the things that KPMG is doing really well is providing us with leading best practices and...
Login or Create an Account to see details.
Loyalty, Value
KPMG offered us a good deal. I don't know whether it feels like a good deal entirely. It is not cheap....
Login or Create an Account to see details.
Operations, Services
We have had a good experience with the KPMG consultants. We had a consultant we struggled to...
Login or Create an Account to see details.
Relationship, Operations, Services
To exceed our expectations, probably the first thing that KPMG could do involves the specific...
Login or Create an Account to see details.
Relationship, Operations
There is a tremendous amount of project management around a project like this. Our organization has...
Login or Create an Account to see details.
Relationship, Services
The executives have been all over the project. When we had a certain issue, our lead partner was...
Login or Create an Account to see details.
Operations, Services
KPMG could do better in their process if they built in a little more time on the front end of the...
Login or Create an Account to see details.
Relationship, Operations, Services
KPMG definitely has a deep knowledge of the Workday system. I kind of expected that, but they...
Login or Create an Account to see details.
Operations
The firm has been very methodically going through all the aspects of all the different Workday...
Login or Create an Account to see details.
Relationship, Value
I was really hesitant to do offshoring with KPMG, but it saved us a lot of money. I don't believe...
Login or Create an Account to see details.
Relationship
We had a strong engagement leader overall from KPMG who really worked on the partnership, but the...
Login or Create an Account to see details.
Operations
The consultants from KPMG were a mixed bag. Some areas were better than others. KPMG’s healthcare...
Login or Create an Account to see details.
Loyalty
We looked at a few different firms, but we chose KPMG because our stakeholders really liked the...
Login or Create an Account to see details.
Loyalty, Value
KPMG is very expensive compared to some of the boutique firms we could have gone with, but the...
Login or Create an Account to see details.
Relationship
The executive-level people were there for us if we needed them. They even regularly listened in on...
Login or Create an Account to see details.
Relationship, Operations, Services
We accomplished our anticipated outcome of going live with our system, but we needed to push the...
Login or Create an Account to see details.
Operations
We ran into an issue in one area. My team helped figure out a better way to do things in that area...
Login or Create an Account to see details.
Relationship, Services
KPMG definitely has some healthcare expertise. The staff members all had a very solid knowledge...
Login or Create an Account to see details.
Operations
There were some times when we had to tell KPMG that something was not how healthcare worked. So...
Login or Create an Account to see details.
Value
KPMG didn't charge us for every little thing. The issue was more with trying to get them to share...
Login or Create an Account to see details.
Operations
Workday is newer in the supply chain space. So KPMG might already be at a disadvantage in that...
Login or Create an Account to see details.
Relationship, Operations
I have worked with many firms, and the work we did with KPMG was one of the more enjoyable...
Login or Create an Account to see details.
Operations
We achieved our outcomes. We were looking to use one of our solutions in a new way. I would...
Login or Create an Account to see details.
Relationship, Operations
We didn't have a lot of documentation, so the firm was very helpful when it came to getting the...
Login or Create an Account to see details.
Relationship, Operations
One of our consultants was very knowledgeable. They thought ahead about how the system could be...
Login or Create an Account to see details.
Loyalty, Operations
We brought the vendor in to help streamline one of our processes. We used to just use one system for...
Login or Create an Account to see details.
Operations, Services
We had a sophisticated problem that we needed help figuring out. There was something that needed to...
Login or Create an Account to see details.
Relationship, Operations
The team from KPMG is just a group of people that is well balanced. They have a deep understanding...
Login or Create an Account to see details.
Relationship, Operations
I would buy the firm's services again. The firm met our expectations. I would definitely recommend them....
Login or Create an Account to see details.
Value
I would say we get our money's worth because there are other firms on the project with similar...
Login or Create an Account to see details.
Operations
I think we have an extremely high level of confidence that all of our anticipated outcomes will be...
Login or Create an Account to see details.
Relationship, Operations
Our primary person from KPMG has been incredibly effective. They have been very effective and...
Login or Create an Account to see details.
Operations
Regarding our expected outcomes with KPMG, most importantly, we wanted to hit the go-live date. We...
Login or Create an Account to see details.
Loyalty
The primary reason we chose KPMG over other firms was that our domain leads liked KPMG's methodology...
Login or Create an Account to see details.
Relationship
KPMG did consistently exceed expectations. There were a few incidents, but they did service recovery...
Login or Create an Account to see details.
Operations
KPMG designs their implementation to achieve success. They are very deliberate about defining...
Login or Create an Account to see details.
Relationship, Operations
I think KPMG struggled to bring qualified resources in a couple of situations. They had some...
Login or Create an Account to see details.
Relationship
We don't know what we don't know. We were trying to get KPMG’s knowledge of Workday's best...
Login or Create an Account to see details.
Loyalty, Relationship
We chose KPMG because we had a great relationship with them, so we knew KPMG could do a good job....
Login or Create an Account to see details.
Operations, Value
Our anticipated outcome with the project with KPMG was to have us all be on the same system and...
Login or Create an Account to see details.
Relationship, Operations, Services
Everybody was working through the same workforce issues, so wherever there was an issue or a gap,...
Login or Create an Account to see details.
Commentary Summary
Comment Type Breakout