KPMG ERP Business Transformation & Implementation Leadership
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Kaleb Harris
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Director

Relationship

KPMG comes with a lot of organization. They come with experience and leverage templates, and they...

Nov 2022
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Director

People and Knowledge

KPMG is very involved at the highest level. They are seasoned, quality professionals that are very...

Nov 2022
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Director

Tools and Methodology

KPMG could do better by providing more insights up front about the competing priorities that the...

Nov 2022
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Manager

Other Observations

We did a comparison of implementation partners before making a decision, and KPMG was a bit on the...

Nov 2022
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Manager

Relationship

Everyone on KPMG’s program team is empowered to make decisions. In some areas, the decisions and how...

Nov 2022
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Manager

Relationship

Things are going well. KPMG’s knowledge and skill set on our project are excellent. Their ability to...

Nov 2022
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CIO

ROI and Cost

KPMG did a few extra things without changing the scope, and that was very helpful. The firm's...

Nov 2022
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CIO

ROI and Cost

KPMG gave us a good thing. The firm was expensive, but everything was really good, especially...

Nov 2022
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CIO

Relationship

KPMG has already done implementations for businesses like ours, and the firm's experience was good...

Nov 2022
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CIO

People and Knowledge

KPMG was side by side with us on every call. We had people who were going ballistic and wanting to...

Nov 2022
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CIO

Project Results

The thing that stood out the most about KPMG was their superior project management. Some of the...

Nov 2022
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Director

ROI and Cost

We hired KPMG because they improved the processes and change management for our software.

Oct 2022
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Director

Project Results

We had pretty high expectations for the firm to begin with. They met all of our expectations and did...

Oct 2022
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Director

Lessons Learned

I don't really question any of the KPMG expenses. Consulting is always expensive. KPMG was as...

Oct 2022
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Director

Lessons Learned

We had an issue that was partially our fault because we engaged in the implementation of a certain...

Oct 2022
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Director

People and Knowledge

Nobody is perfect, but we had a consultant or two who really weren't compatible, and KPMG was quick...

Oct 2022
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Director

Relationship

With all implementation teams, there is a mix of skill level and quality. With KPMG, we had some...

Oct 2022
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Director

Tools and Methodology

I had some issues with KPMG. At the beginning of the project, the firm had us rush to provide a lot...

Sep 2022
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Director

People and Knowledge

KPMG brought technical expertise to the table. The firm’s technical folks were very knowledgeable. I...

Sep 2022
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Director

ROI and Cost

I think KPMG had a reasonable amount of cost sensitivity. The firm was aggressive when it came to...

Sep 2022
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Director

Tools and Methodology

KPMG had some major misses. Even though they had a good technical team, after the implementation we...

Sep 2022
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Director

Relationship

The executives were involved, but we didn’t like their performance.

Sep 2022
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VP/Other Executive

People and Knowledge

Our engagement with KPMG has been excellent. We got the right people to help clarify our need, and...

Aug 2022
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VP/Other Executive

Other Observations

KPMG didn't exceed our expectations because they just did exactly what we asked. It is not like they...

Aug 2022
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VP/Other Executive

Project Results

I don’t really have much to compare the engagement to because organizations don't do this kind of...

Aug 2022
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VP/Other Executive

ROI and Cost

We didn’t feel like KPMG nickel-and-dimed us. They worked with us pretty well. Certainly, there were...

Aug 2022
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VP/Other Executive

People and Knowledge

We really had a good team, and KPMG had the right balance of executive presence. There might have...

Aug 2022
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VP/Other Executive

Tools and Methodology

KPMG did bring resources for us around automation technology and building bots, and that was kind of...

Aug 2022
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VP/Other Executive

Project Results

KPMG didn’t overwhelm me. They met my expectations. That isn't to say that things weren't good. But...

Aug 2022
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VP/Other Executive

ROI and Cost

The engagement was super expensive, but the firm helped deliver value. We liked the product we got....

Aug 2022
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VP/Other Executive

Project Results

There are some things that I wish we would have thought about a little differently and some areas...

Aug 2022
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VP/Other Executive

Project Results

KMPG brought to the table subject matter experts that understood leading practices or...

Aug 2022
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VP/Other Executive

Tools and Methodology

From a project management perspective, we had a KPMG person working with one of our people. We also...

Aug 2022
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Director

ROI and Cost

KPMG has impressed us from the start. We did an RFP with multiple firms, and KPMG was not only the...

Aug 2022
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Director

Relationship

KPMG takes the approach of being there to help and figuring out the cost and details later. In my...

Aug 2022
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Director

People and Knowledge

KPMG has great resources to bear, and we have hit points where we have had to pull the full fire...

Aug 2022
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Director

People and Knowledge

KPMG has the right expertise, and their people are all great and knowledgeable. They all knew what...

Aug 2022
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Director

Relationship

During our time with KPMG, we have asked them what other people do and what other healthcare...

Aug 2022
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Director

Tools and Methodology

KPMG was able to come into our project and deal with another firm’s design and not have problems...

Aug 2022
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VP/Other Executive

Project Results

There were some gaps that we saw in reporting and analytics after the project was completed. We...

Aug 2022
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VP/Other Executive

Tools and Methodology

I never worried about visibility or hearing from KPMG. The firm’s executives met with some of our...

Aug 2022
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VP/Other Executive

Tools and Methodology

A partnership is a matter of making sure that we are all holding each other accountable. When we get...

Aug 2022
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Manager

Project Results

KPMG didn't do a lot with the transformation like we had expected them to. Some of the people in...

Aug 2022
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Manager

Project Results

End-user adoption rates and satisfaction were challenging with KPMG. A lot of the information was...

Aug 2022
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Manager

People and Knowledge

Some of the firm’s resources were better than others, and those gaps impacted our ability to do a...

Aug 2022
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Manager

People and Knowledge

We did have resources from KPMG who were awesome. Our lead for integrations was fantastic. We had a...

Aug 2022
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Manager

Project Results

We had some unplanned outages with our system, and we found out that one of the integrations that...

Aug 2022
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VP/Other Executive

Project Results

The firm consistently met my expectations. They absolutely delivered on what they agreed to deliver...

Aug 2022
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VP/Other Executive

Tools and Methodology

We are a very consensus-driven organization, and that makes things challenging when one is trying to...

Aug 2022
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Manager

People and Knowledge

I would tell other providers that we had great experiences with some of the people at KPMG, and I...

Aug 2022
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VP/Other Executive

ROI and Cost

When we had things that took longer or as we had transitions in people, it took the firm longer to...

Aug 2022
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VP/Other Executive

People and Knowledge

We were going to handle the transformation pieces ourselves, but we learned quickly that we didn’t...

Aug 2022
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VP/Other Executive

Tools and Methodology

KPMG’s service was all virtual, and their availability to work with our schedules no matter what...

Aug 2022
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

We ended up selecting KPMG because we had used them in a past project. Their fee structure was a lot...

Aug 2022
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VP/Other Executive

Relationship

We had a partnership in that KPMG wanted us to be successful. It was like KPMG was an extension of...

Aug 2022
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VP/Other Executive

Tools and Methodology

KPMG essentially helped us build our ERP from the ground up, and they did a great job providing best...

Aug 2022
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VP/Other Executive

Project Results

Even though we did not engage KPMG for the period of the transformation piece, they did a great job...

Aug 2022
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VP/Other Executive

ROI and Cost

We haven’t achieved the savings part yet with KPMG, but we are headed that way. I would say there...

Aug 2022
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VP/Other Executive

Tools and Methodology

There were probably things that we would have done differently in our project with KPMG had we known...

Aug 2022
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VP/Other Executive

Project Results

We have achieved operational efficiencies and staff satisfaction with KPMG. That was a huge...

Aug 2022
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VP/Other Executive

People and Knowledge

The KPMG people assigned to our organization were very knowledgeable in each of the areas we needed...

Aug 2022
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VP/Other Executive

ROI and Cost

The main outcome we have seen from our work with KPMG has been organizational efficiency. We have...

Aug 2022
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