KPMG ERP Business Transformation & Implementation Leadership Commentary
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Kaleb Harris
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VP/Other Executive

Loyalty, Relationship

KPMG has exceeded our expectations. They are technically knowledgeable, and they are also a good...

May 2024
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VP/Other Executive

Loyalty, Value

We are in the process of implementing things, but the intent is certainly to realize cost savings...

May 2024
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Director

Operations

We did a lot of optimization after our initial go-live, but things are going really well. The...

May 2024
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Director

Operations

I would tell anyone if they were considering anyone else besides KPMG that they need to really go...

May 2024
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Director

Operations

Something that led KPMG to stand out was their expertise in the software and change management. They...

May 2024
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Director

Relationship, Operations

KPMG was excellent with interdepartment work. They came in with a really good governance model that...

May 2024
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Director

Relationship

KPMG's methodology exceeded our expectations. I had a counterpart at KPMG, and all of my leads had...

May 2024
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Director

Relationship

KPMG was really honest. One of the hard things we run into a lot with consultants is that they...

May 2024
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Director

Value

We don't really get a ton of cost savings or return on investment right off the bat with our system....

May 2024
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Director

Relationship

KPMG brings knowledgeable partners to the table, such as people who have historical knowledge from...

May 2024
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Director

Relationship, Operations

The relationship with KPMG started rocky while we figured out how to run the project seamlessly. The...

May 2024
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Director

Value

KPMG doesn’t charge for everything, and that is what I like about them. We have received our money's...

May 2024
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Director

Loyalty, Value

Based on where we are and what we have seen, I anticipate we will see cost savings. KPMG has been a...

May 2024
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Director

Relationship

KPMG’s partnership exceeds expectations. Their practice director has been good. They meet with our...

May 2024
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Director

Relationship, Operations

KPMG creates a project schedule, but we don’t manage that schedule. They keep us aware of high-level...

May 2024
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Director

Loyalty

We chose KPMG because we felt like they understood the scope. They weren't the most expensive, but...

May 2024
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Manager

Relationship, Operations

KPMG did great. Our project was good. They were really easy to work with. I had no issues with them....

Apr 2024
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Director

Relationship

KPMG has been very in tune with our needs. If there is ever a situation where we need a different...

Apr 2024
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Manager

Relationship

KPMG uses a project management system, and we use it to track scenarios for testing and see where we...

Mar 2024
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Manager

Operations

KPMG has done our type of implementation many times. Our organization didn’t have a whole lot of say...

Mar 2024
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Manager

Operations, Services

The team collaboration software that KPMG uses is for taking notes. We go into the workstream, and...

Mar 2024
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Manager

Relationship

We wanted a personnel change due to various reasons, and KPMG took a while to make that change....

Mar 2024
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Manager

Relationship

KPMG had a workstream lead and a co-lead for each of our workstreams; there was a partnership in...

Mar 2024
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Manager

Relationship

At my level, I don't see the KPMG executives much. The executives came at first, but I haven't seen...

Mar 2024
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Manager

Relationship

I have really been impressed with KPMG’s ability. We have thousands of employees at this hospital,...

Mar 2024
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Manager

Operations

KPMG exceeded my expectations by doing things in work sets. Instead of doing everything in one...

Mar 2024
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Manager

Relationship, Operations

KPMG understands change management. They know that we aren't just going to come in and say that...

Mar 2024
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Manager

Relationship, Operations

A smart thing KPMG did in the world of COVID-19 was to bring people in. Not everyone was in the same...

Mar 2024
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Manager

Relationship, Operations

KPMG has put in place a project management system and team collaboration software. The expectation...

Mar 2024
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CIO

Loyalty, Relationship

KPMG is proving to be a great partner. There is still much work to do, so we will get a sense in the...

Mar 2024
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VP/Other Executive

Operations

We often talk behind the scenes about A, B, C, and D members. Because our project wasn't necessarily...

Jan 2024
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VP/Other Executive

Relationship

KPMG was very generous with their time because some things were our responsibility, but they still...

Jan 2024
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VP/Other Executive

Relationship

KPMG can fall back on asking us whether they meet goals with a yes or no question. If we want to add...

Jan 2024
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Director

Operations, Operations

The thing I appreciated most about KPMG’s work on the implementation was that we had a variety of...

Dec 2023
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Director

Relationship, Relationship, Operations, Operations

With the staff and consultants, we had some rock stars and some that weren’t rock stars. We didn't...

Dec 2023
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VP/Other Executive

Relationship, Relationship, Operations, Operations

KPMG is knowledgeable. They came with a team that was experienced in implementing Workday's system...

Dec 2023
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VP/Other Executive

Relationship, Relationship, Operations, Operations

One of the things I liked and appreciated about KPMG was that they weren't afraid to challenge us on...

Nov 2023
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VP/Other Executive

Relationship, Relationship, Operations, Operations

There was a ton of executive involvement from KPMG, and they did a fantastic job. We got tremendous...

Nov 2023
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Director

Relationship, Relationship, Operations, Operations

KPMG was a phenomenal resource for understanding what we implemented. The firm does a nice job of...

Sep 2023
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Director

Relationship, Relationship, Operations, Operations

From a change management perspective, KPMG had good resources and provided good assistance, but a...

Sep 2023
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Director

Operations, Operations

KPMG helped us think through what we would need to consider as we moved ahead. We had a very...

Sep 2023
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Director

Relationship, Relationship, Operations, Operations

We worked with an executive from KPMG who was very visible and involved, and I was impressed by...

Sep 2023
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VP/Other Executive

Operations, Operations, Services, Services

We adopted almost all the standard processes and best practices that KPMG recommended. We hit our...

Sep 2023
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VP/Other Executive

Loyalty, Loyalty, Operations, Operations

We had to switch out consultants a couple of times but not because of performance. We ultimately...

Sep 2023
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VP/Other Executive

Relationship, Relationship, Operations, Operations

I would tell others looking into KPMG that the firm is great if a client is willing to utilize the...

Sep 2023
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Director

Relationship, Relationship, Operations, Operations

We hired KPMG for their knowledge and experience to transition us to our new system, make us think...

Sep 2023
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Director

Value, Value

We took certain pieces KPMG offered us out of the statement of work to save money and reduce our...

Sep 2023
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Director

Value, Value

I would tell others that KPMG is expensive, but they are worth it. KPMG has a flat fee model based...

Sep 2023
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Director

Relationship, Relationship

Each area has KPMG subject matter experts tied to us at the hip, and our specific experts are...

Sep 2023
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Director

Relationship, Relationship

KPMG had excellent plans. They weren't making things up on the fly; they were prepared. Our...

Sep 2023
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Director

Relationship, Relationship

The KPMG executives are always there. They are at our meetings, and if one of them has to miss a...

Sep 2023
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Director

Value, Value

One outcome that is huge for us is spreading product knowledge around so that more than a few people...

Sep 2023
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Director

Relationship, Relationship, Operations, Operations

I want the firm to know that we understand the marketplace is difficult, but we have seen some...

Sep 2023
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VP/Other Executive

Relationship, Relationship, Value, Value

KPMG is very understanding of what warrants a change order and what doesn't. For everything that...

Aug 2023
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VP/Other Executive

Operations, Operations

KPMG had a local, in-house implementation team that specialized in the solution we wanted to...

Aug 2023
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VP/Other Executive

Relationship, Relationship, Operations, Operations

We had a very complex project, and KPMG was pretty candid, honest, and cautious with their approach....

Aug 2023
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VP/Other Executive

Relationship, Relationship

KPMG offers a good service, and they are very good partners. The staff is super friendly and easy to...

Aug 2023
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VP/Other Executive

Relationship

The firm is adding resources left and right to help us make things happen. That is a nice thing. We...

Jul 2023
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VP/Other Executive

Value

The firm’s services are very expensive. But we get what we pay for sometimes, so we are receiving...

Jul 2023
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VP/Other Executive

Operations, Value

When KPMG responded to our RFP, they underbid it to keep their name in the game. I totally get that....

Jul 2023
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