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KPMG ERP Business Transformation & Implementation Leadership Commentary
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Kaleb Harris
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CIO

Relationship

Things with KPMG have gotten so bad that KPMG has lost all credibility with our senior executives....

May 2025
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CIO

Relationship

KPMG is pretty good at the actual build, configuration, and testing part. They can execute on that...

May 2025
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CIO

Relationship

KPMG totally dropped the ball on the transformation part of what things they were going to transfer...

May 2025
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CIO

Relationship

KPMG overpromises and underdelivers, and I have had a ton of change orders. They have pockets of...

May 2025
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CIO

Relationship, Operations

KPMG has totally missed the boat on how to deploy Workday in an organization of our size. KPMG is...

May 2025
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CIO

Relationship

I don't have confidence in the talent from KPMG. The firm has good talent, but it isn't consistently...

May 2025
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Director

Loyalty

We considered a few firms for this project. What made us choose KPMG was the culture of KPMG. It...

May 2025
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Director

Relationship

KPMG listened to us, but I don't know that we really sat down and mapped out what we were trying to...

May 2025
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Director

Operations, Value

KPMG did all of our expected outcomes. They completed everything that we identified in the statement...

May 2025
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Director

Operations

We had a lot of turnover on the project. With turnover, we would bring somebody else on, and they...

May 2025
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Director

Operations

KPMG went above and beyond. They were a true partner with us. When we weren't happy, they did their...

May 2025
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Director

Relationship

KPMG brought leading practices, but sometimes I had to push them and ask them if they really were...

May 2025
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CIO

Relationship, Services

KPMG definitely has more knowledge in the HR and payroll space. KPMG has been pretty good with the...

Apr 2025
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CIO

Loyalty, Operations

I really wanted the firm to drive the program, be the interface, and provide the people to drive...

Apr 2025
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CIO

Relationship

KPMG brings the expertise, but if I were to compare them to folks from another firm, the other...

Apr 2025
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CFO

Operations

We are in a really good place with KPMG. The implementation project has been a pretty significant...

Dec 2024
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CFO

Relationship

Many people on the KPMG team have industry experience and experience with Workday. They can point to...

Dec 2024
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CFO

Loyalty, Operations, Value

The outcomes we expected from KPMG were a smooth selection process and a smooth launch of the...

Dec 2024
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CFO

Loyalty, Relationship, Operations

When anything came up or changed with the project, moving the timeline out was a big deal because...

Dec 2024
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CFO

Relationship

What is impressive about KPMG is that they know both Workday's system and another ERP vendor's...

Dec 2024
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CFO

Value

The key thing with KPMG is that they are really knowledgeable; they have a really smart team and are...

Dec 2024
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VP/Other Executive

Relationship, Operations

I would tell a peer that KPMG has been very good at helping us on our automation journey. We did...

Dec 2024
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VP/Other Executive

Value

Consultants are always way too expensive. Sometimes I just scratch my head at the amount of money we...

Dec 2024
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VP/Other Executive

Operations

The firm exceeded our expectations for the most part. We were really impressed with them previously...

Dec 2024
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VP/Other Executive

Relationship

The firm has our long-term interests at heart. When we had concerns about a resource that the firm...

Dec 2024
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VP/Other Executive

Relationship

I would for sure buy KPMG again. They did a nice job. We used them previously and had them back to...

Dec 2024
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Relationship, Operations, Services, Value

We have a really good working relationship with KPMG. They understand us and want us to do well as...

Dec 2024
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Operations, Value

We worked with KPMG for all our implementations, and that helped the firm learn about us as an...

Dec 2024
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Operations, Services

There were definitely pain points throughout the project in different areas, as with any technology...

Dec 2024
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Operations, Services

We have been live on the ERP solution we were implementing in new facilities for several years, and...

Dec 2024
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Operations, Value

We are a network of hospitals, and the hospitals have their own ways of doing things. As we brought...

Dec 2024
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VP/Other Executive

Relationship, Operations

One of the things that is a struggle with KPMG is the siloes between their different functions and...

Nov 2024
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VP/Other Executive

Operations, Services

KPMG is very knowledgeable on the ERP side. Like any firm, they are going to have challenges with...

Nov 2024
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VP/Other Executive

Relationship

We had to switch out a consultant in one area because there was very little engagement. It felt like...

Nov 2024
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VP/Other Executive

Loyalty

We considered a few other firms in our selection process. The bottom line is that we went with KPMG...

Nov 2024
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Director

Relationship, Services, Value

We haven't gotten to actually tracking ROI, so I can't necessarily say that that has been helpful. I...

Aug 2024
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Director

Value

KPMG is not charging for every little thing. Everything with KPMG is a change order. Sometimes the...

Aug 2024
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Director

Relationship

In general, I feel strongly about the strength of the partnership with KPMG. We had one particular...

Aug 2024
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Director

Relationship, Operations

KPMG met expectations. I wouldn't say they consistently exceeded them. That feels a little unfair....

Aug 2024
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