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KPMG ERP Business Transformation & Implementation Leadership
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CPO/CHRO
We had a project management office model that created a good amount of ambiguity around who was the...
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CPO/CHRO
KPMG did work really hard to find talent even outside of their organization through contracting with...
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CPO/CHRO
A lot of what went wrong on the KPMG side of the house was outside of their control. A lot of the...
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CIO
We appreciated the vendor’s flexibility and the way that we partnered during the COVID-19 crisis to...
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CIO
KPMG will say that the system is more maintained at the department level and not by IT, but I am not...
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Director
We expect KPMG to know the product we are implementing the best because that product’s vendor is a...
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Director
KPMG let go of some core team members. That was a big contributor to us slipping past our timeline....
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Director
We have had a good ROI from the engagement. We have a good business plan, and the product we are...
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Director
I need KPMG to be more strategic. They are doing a good job of trying to improve things. A top score...
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CIO
KPMG has subject matter knowledge, and they understand the product. But we have struggled with their...
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CIO
KPMG uses Jira for their tracking, and they have asked us to use it too. When KPMG comes in, the...
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CIO
We started with shared services. We are in the process of migrating to an overall shared service. We...
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CIO
The challenge I have with KPMG is they bring in an army of people. In some meetings, there are so...
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CIO
KPMG has the skills, but we haven't had a very strong implementation with them. That hasn't been...
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Director
KPMG offered change management in addition to the implementation, and we felt it would be in our...
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Director
What we found very interesting with the implementation of the Workday solution is that we have to...
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Director
From what I understand, the majority of the KPMG resources that they brought to bear were good. They...
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Director
We implemented Workday's full suite of applications. Their supply chain product was relatively new,...
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Director
KPMG was able to adjust to people not being able to travel and to people having to hurry and learn...
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Director
The competence of the KPMG team was a mix. Some people knew the software well and were rockstars,...
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Director
I wasn’t very impressed with KPMG's resources in the change management space. They really didn’t...
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Director
While a lot of firms talk about business benefits, ROI, and what we can expect to achieve, we...
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Director
The majority of KPMG’s team was good. They had a couple of consultants who our teams were not fond...
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Director
I feel like KPMG was not really driving outcomes. That goes back to the change elements; we are an...
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Director
KPMG was new to us. For them to get the project was a big deal, so they were willing to bring their...
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Director
KPMG did a fixed-fee contract. We got nervous. We went back and forth on how our contract was going...
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Manager
For the most part, our project with KPMG has gone very well. It is volume intensive. But aside from...
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Manager
The overall volume is the biggest frustration we have had with our KPMG project, but that isn't...
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Manager
The trainers who have helped build out our change management program were very strong. There has...
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Manager
Throughout COVID-19, there have been account limitations that KPMG hasn't been able to control. But...
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Manager
Where KPMG exceeds expectations is in transferring significant amounts of knowledge during projects....
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Manager
We needed a good methodology, and we would have asked KPMG to adapt to meet our needs as a client,...
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Manager
KPMG was very forthcoming with guidance about how to approach some of the needs in play. They...
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Manager
In terms of KPMG driving tangible outcomes, they had a general feel of what we needed to accomplish....
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