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KPMG ERP Business Transformation & Implementation Leadership Commentary
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Kaleb Harris
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VP/Other Executive

Relationship, Operations

I would tell a peer that KPMG has been very good at helping us on our automation journey. We did...

Dec 2024
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VP/Other Executive

Value

Consultants are always way too expensive. Sometimes I just scratch my head at the amount of money we...

Dec 2024
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VP/Other Executive

Operations

The firm exceeded our expectations for the most part. We were really impressed with them previously...

Dec 2024
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VP/Other Executive

Relationship

The firm has our long-term interests at heart. When we had concerns about a resource that the firm...

Dec 2024
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VP/Other Executive

Relationship

I would for sure buy KPMG again. They did a nice job. We used them previously and had them back to...

Dec 2024
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Relationship, Operations, Services, Value

We have a really good working relationship with KPMG. They understand us and want us to do well as...

Dec 2024
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Operations, Value

We worked with KPMG for all our implementations, and that helped the firm learn about us as an...

Dec 2024
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Operations, Services

There were definitely pain points throughout the project in different areas, as with any technology...

Dec 2024
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Operations, Services

We have been live on the ERP solution we were implementing in new facilities for several years, and...

Dec 2024
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Operations, Value

We are a network of hospitals, and the hospitals have their own ways of doing things. As we brought...

Dec 2024
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VP/Other Executive

Relationship, Operations

One of the things that is a struggle with KPMG is the siloes between their different functions and...

Nov 2024
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VP/Other Executive

Operations, Services

KPMG is very knowledgeable on the ERP side. Like any firm, they are going to have challenges with...

Nov 2024
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VP/Other Executive

Relationship

We had to switch out a consultant in one area because there was very little engagement. It felt like...

Nov 2024
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VP/Other Executive

Loyalty

We considered a few other firms in our selection process. The bottom line is that we went with KPMG...

Nov 2024
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Director

Relationship, Services, Value

We haven't gotten to actually tracking ROI, so I can't necessarily say that that has been helpful. I...

Aug 2024
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Director

Value

KPMG is not charging for every little thing. Everything with KPMG is a change order. Sometimes the...

Aug 2024
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Director

Relationship

In general, I feel strongly about the strength of the partnership with KPMG. We had one particular...

Aug 2024
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Director

Relationship, Operations

KPMG met expectations. I wouldn't say they consistently exceeded them. That feels a little unfair....

Aug 2024
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VP/Other Executive

Loyalty, Relationship

KPMG has exceeded our expectations. They are technically knowledgeable, and they are also a good...

May 2024
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VP/Other Executive

Loyalty, Value

We are in the process of implementing things, but the intent is certainly to realize cost savings...

May 2024
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Director

Operations

We did a lot of optimization after our initial go-live, but things are going really well. The...

May 2024
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Director

Operations

I would tell anyone if they were considering anyone else besides KPMG that they need to really go...

May 2024
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Director

Operations

Something that led KPMG to stand out was their expertise in the software and change management. They...

May 2024
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Director

Relationship, Operations

KPMG was excellent with interdepartment work. They came in with a really good governance model that...

May 2024
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Director

Relationship

KPMG's methodology exceeded our expectations. I had a counterpart at KPMG, and all of my leads had...

May 2024
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Director

Relationship

KPMG was really honest. One of the hard things we run into a lot with consultants is that they...

May 2024
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Director

Value

We don't really get a ton of cost savings or return on investment right off the bat with our system....

May 2024
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Director

Relationship

KPMG brings knowledgeable partners to the table, such as people who have historical knowledge from...

May 2024
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Director

Relationship, Operations

The relationship with KPMG started rocky while we figured out how to run the project seamlessly. The...

May 2024
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Director

Value

KPMG doesn’t charge for everything, and that is what I like about them. We have received our money's...

May 2024
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Director

Loyalty, Value

Based on where we are and what we have seen, I anticipate we will see cost savings. KPMG has been a...

May 2024
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Director

Relationship

KPMG’s partnership exceeds expectations. Their practice director has been good. They meet with our...

May 2024
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Director

Relationship, Operations

KPMG creates a project schedule, but we don’t manage that schedule. They keep us aware of high-level...

May 2024
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Director

Loyalty

We chose KPMG because we felt like they understood the scope. They weren't the most expensive, but...

May 2024
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Manager

Relationship, Operations

KPMG did great. Our project was good. They were really easy to work with. I had no issues with them....

Apr 2024
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Director

Relationship

KPMG has been very in tune with our needs. If there is ever a situation where we need a different...

Apr 2024
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Manager

Relationship

KPMG uses a project management system, and we use it to track scenarios for testing and see where we...

Mar 2024
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Manager

Operations

KPMG has done our type of implementation many times. Our organization didn’t have a whole lot of say...

Mar 2024
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Manager

Operations, Services

The team collaboration software that KPMG uses is for taking notes. We go into the workstream, and...

Mar 2024
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Manager

Relationship

We wanted a personnel change due to various reasons, and KPMG took a while to make that change....

Mar 2024
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Manager

Relationship

KPMG had a workstream lead and a co-lead for each of our workstreams; there was a partnership in...

Mar 2024
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Manager

Relationship

At my level, I don't see the KPMG executives much. The executives came at first, but I haven't seen...

Mar 2024
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Manager

Relationship

I have really been impressed with KPMG’s ability. We have thousands of employees at this hospital,...

Mar 2024
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Manager

Operations

KPMG exceeded my expectations by doing things in work sets. Instead of doing everything in one...

Mar 2024
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Manager

Relationship, Operations

KPMG understands change management. They know that we aren't just going to come in and say that...

Mar 2024
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Manager

Relationship, Operations

A smart thing KPMG did in the world of COVID-19 was to bring people in. Not everyone was in the same...

Mar 2024
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Manager

Relationship, Operations

KPMG has put in place a project management system and team collaboration software. The expectation...

Mar 2024
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CIO

Loyalty, Relationship

KPMG is proving to be a great partner. There is still much work to do, so we will get a sense in the...

Mar 2024
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VP/Other Executive

Operations

We often talk behind the scenes about A, B, C, and D members. Because our project wasn't necessarily...

Jan 2024
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VP/Other Executive

Relationship

KPMG was very generous with their time because some things were our responsibility, but they still...

Jan 2024
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VP/Other Executive

Relationship

KPMG can fall back on asking us whether they meet goals with a yes or no question. If we want to add...

Jan 2024
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