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KPMG ERP Business Transformation & Implementation Leadership Commentary
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Kaleb Harris
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User Commentary

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CIO

Relationship, Services

KPMG definitely has more knowledge in the HR and payroll space. KPMG has been pretty good with the...

Apr 2025
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CIO

Loyalty, Operations

I really wanted the firm to drive the program, be the interface, and provide the people to drive...

Apr 2025
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CIO

Relationship

KPMG brings the expertise, but if I were to compare them to folks from another firm, the other...

Apr 2025
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CFO

Operations

We are in a really good place with KPMG. The implementation project has been a pretty significant...

Dec 2024
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CFO

Relationship

Many people on the KPMG team have industry experience and experience with Workday. They can point to...

Dec 2024
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CFO

Loyalty, Operations, Value

The outcomes we expected from KPMG were a smooth selection process and a smooth launch of the...

Dec 2024
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CFO

Loyalty, Relationship, Operations

When anything came up or changed with the project, moving the timeline out was a big deal because...

Dec 2024
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CFO

Relationship

What is impressive about KPMG is that they know both Workday's system and another ERP vendor's...

Dec 2024
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CFO

Value

The key thing with KPMG is that they are really knowledgeable; they have a really smart team and are...

Dec 2024
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VP/Other Executive

Relationship, Operations

I would tell a peer that KPMG has been very good at helping us on our automation journey. We did...

Dec 2024
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VP/Other Executive

Value

Consultants are always way too expensive. Sometimes I just scratch my head at the amount of money we...

Dec 2024
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VP/Other Executive

Operations

The firm exceeded our expectations for the most part. We were really impressed with them previously...

Dec 2024
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VP/Other Executive

Relationship

The firm has our long-term interests at heart. When we had concerns about a resource that the firm...

Dec 2024
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VP/Other Executive

Relationship

I would for sure buy KPMG again. They did a nice job. We used them previously and had them back to...

Dec 2024
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Relationship, Operations, Services, Value

We have a really good working relationship with KPMG. They understand us and want us to do well as...

Dec 2024
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Operations, Value

We worked with KPMG for all our implementations, and that helped the firm learn about us as an...

Dec 2024
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Operations, Services

There were definitely pain points throughout the project in different areas, as with any technology...

Dec 2024
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Operations, Services

We have been live on the ERP solution we were implementing in new facilities for several years, and...

Dec 2024
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Operations, Value

We are a network of hospitals, and the hospitals have their own ways of doing things. As we brought...

Dec 2024
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VP/Other Executive

Relationship, Operations

One of the things that is a struggle with KPMG is the siloes between their different functions and...

Nov 2024
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VP/Other Executive

Operations, Services

KPMG is very knowledgeable on the ERP side. Like any firm, they are going to have challenges with...

Nov 2024
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VP/Other Executive

Relationship

We had to switch out a consultant in one area because there was very little engagement. It felt like...

Nov 2024
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VP/Other Executive

Loyalty

We considered a few other firms in our selection process. The bottom line is that we went with KPMG...

Nov 2024
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Director

Relationship, Services, Value

We haven't gotten to actually tracking ROI, so I can't necessarily say that that has been helpful. I...

Aug 2024
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Director

Value

KPMG is not charging for every little thing. Everything with KPMG is a change order. Sometimes the...

Aug 2024
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Director

Relationship

In general, I feel strongly about the strength of the partnership with KPMG. We had one particular...

Aug 2024
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Director

Relationship, Operations

KPMG met expectations. I wouldn't say they consistently exceeded them. That feels a little unfair....

Aug 2024
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VP/Other Executive

Loyalty, Relationship

KPMG has exceeded our expectations. They are technically knowledgeable, and they are also a good...

May 2024
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VP/Other Executive

Loyalty, Value

We are in the process of implementing things, but the intent is certainly to realize cost savings...

May 2024
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Director

Operations

We did a lot of optimization after our initial go-live, but things are going really well. The...

May 2024
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Director

Operations

I would tell anyone if they were considering anyone else besides KPMG that they need to really go...

May 2024
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Director

Operations

Something that led KPMG to stand out was their expertise in the software and change management. They...

May 2024
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Director

Relationship, Operations

KPMG was excellent with interdepartment work. They came in with a really good governance model that...

May 2024
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Director

Relationship

KPMG's methodology exceeded our expectations. I had a counterpart at KPMG, and all of my leads had...

May 2024
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Director

Relationship

KPMG was really honest. One of the hard things we run into a lot with consultants is that they...

May 2024
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Director

Value

We don't really get a ton of cost savings or return on investment right off the bat with our system....

May 2024
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Director

Relationship

KPMG brings knowledgeable partners to the table, such as people who have historical knowledge from...

May 2024
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Director

Relationship, Operations

The relationship with KPMG started rocky while we figured out how to run the project seamlessly. The...

May 2024
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Director

Value

KPMG doesn’t charge for everything, and that is what I like about them. We have received our money's...

May 2024
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Director

Loyalty, Value

Based on where we are and what we have seen, I anticipate we will see cost savings. KPMG has been a...

May 2024
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Director

Relationship

KPMG’s partnership exceeds expectations. Their practice director has been good. They meet with our...

May 2024
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Director

Relationship, Operations

KPMG creates a project schedule, but we don’t manage that schedule. They keep us aware of high-level...

May 2024
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Director

Loyalty

We chose KPMG because we felt like they understood the scope. They weren't the most expensive, but...

May 2024
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