Deviceless Remote Patient Monitoring Commentary

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Lightbeam is a great partner. We've been working with them for a while now. We've done a number of...

Ever since the vendor was acquired by Lightbeam, the touch points between me and my main point of...

Lightbeam could improve the onboarding of new users and things like that. There could be some kind...

Deviceless Remote Patient Monitoring creates accountability for the patient and also brings some...

As long as Deviceless Remote Patient Monitoring keeps working and doing what it needs to be doing,...

There are some negative things with Deviceless Remote Patient Monitoring. The biggest issue we’ve...

Lightbeam gives us a monthly report, and that does really well and tells us how we’re doing. We also...

It would be beneficial if the providers told the patients about Deviceless Remote Patient...

Whether we get our money’s worth with Deviceless Remote Patient Monitoring is kind of subjective. It...

Lightbeam walked us through the solution. Anytime we have an issue, we’re able to email them, and...

Things have been going well with Deviceless Remote Patient Monitoring. We have a dedicated nurse for...

The only thing I would like to fix with Deviceless Remote Patient Monitoring would be making it...

For chronic disease monitoring in Deviceless Remote Patient Monitoring, clearer graduation criteria...

We recently learned that the vendor's standard is to continue outreaching members who stop...

Our members will request blood pressure cuffs, and Lightbeam will help relay that information to us....

Lightbeam’s support has gotten a lot better over the years. I don't know whether there was a switch...

The system has remained the same, so the functionality has always been good and has consistently...

My advice to Lightbeam would be to focus resources on the client communication and relationship side...

We have two-way text messaging, but our use of that is ending. We will be ceasing use because we...

The one concern that I've heard feedback about from my executive team is that when Lightbeam gives...

Lightbeam is great when I have new people, and they're great at setting the solution. My team has...

I’d like there to be an integration for Lightbeam’s readings, responses, and alerts into our EHR....

The solution is definitely meeting our needs, but we don't have the manpower to reach out to...

The reporting in Deviceless Remote Patient Monitoring is great, and the outreach is great. Also, the...

The data analytics and reporting in the solution work well. We have good responses from the patient...

When Lightbeam does their upgrades, they don't project how those are going to affect our workflow....

We would like to be able to pull our own reports for Deviceless Remote Patient Monitoring, but we...

Lightbeam keeps changing our leaders. We have had to teach each new leader what we need.

The key strengths of Deviceless Remote Patient Monitoring include the reporting and the ease of use...

Lightbeam is super quick and communicates quickly when there’s an easily solvable issue with the...

Lightbeam works really well with us and helps us achieve our goals. Things do take time because they...

There are times when we question whether Lightbeam is worth having because we are using a...

Deviceless Remote Patient Monitoring is really easy to use, and that helps with training because...

With every system, there is room for improvement, especially in the data analytics and reporting...

I definitely like Lightbeam as a company. They are very responsive, and we have a personal...

For the data analytics and reporting in Lightbeam's system to be perfect, the solution would need to...

Lightbeam provided very thorough training. While no training is ever perfect and there are always...

We are still early in evaluating the ROI of the system, both in terms of what we are investing and...

Lightbeam is consistently very helpful with clarifications and support, both for our members and for...

Lightbeam is well ahead of the industry in what they provide, and given how far they have come, I...

Before adding another service, one concern was the burden of yet another login, username, and...

Before implementing the system, it is important for an organization to understand their employee...

I would love to see Deviceless Remote Patient Monitoring evolve to a true RPM solution instead of...

I was intrigued that this solution used a different approach with patients than most in-home...

We have some concerns about Lightbeam’s analytics base. Deviceless Remote Patient Monitoring is...

We receive really good support from Lightbeam. We have a good relationship with them, and they help...

Lightbeam's analytics are solid. We are really happy with what we get from Lightbeam.

The system isn't really affordable at the scale that we need.

The system is a bit clunky to use. In some modules, not all of the questions populate to the...

Lightbeam's support is very good. My main contact is a representative who I typically reach out to...

Lightbeam has addressed many of their own pain points by moving to a more automated enrollment...

Lightbeam provides limited reports. They mainly focus on cost avoidance, show which patients are...

Lightbeam should include more detailed information up front in their portal so that we can be better...

The thing I appreciate the most about the system is how easy it is to implement. If we want to...

The vendor needs to take another look at their contact structure. Right now, it is based on the...

When we first implemented the system, there was strong executive support from the vendor. The...

Lightbeam does a great job of keeping us informed about what is currently available, but there isn't...

We are happy with the system, but if our EMR adds similar capabilities, we will likely standardize...

We haven't been able to see what was promised with the system. We are not quite there yet. We have...

The system is a great concept, and the market is moving into that space. There is more of a...

One of our vendors was unable to get their system to work with Lightbeam's product, despite...

We haven't really needed any ongoing training. Lightbeam is always absolutely willing to do training...

The system is quite expensive. It has definitely helped us save money by reducing hospitalizations...

We are working on some things with Lightbeam to possibly add to the system, and those things would...

We would always love for Lightbeam to add more programs, more ways to monitor the patients, and more...

We don't really use phone and web support when we have an issue. I directly email our Lightbeam...

Lightbeam’s support system is great. Our representative meets with us on a monthly basis to show us...