PeopleFluent Talent Management Comments

 

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Current Time Inside Cache Tag Helper: 9/28/2020 10:38:06 PM and Model.EvProductId = 86145

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User Commentary

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Manager

Relationship

PeopleFluent wasn't a great partner in understanding the predicament that we were in with COVID-19....

Aug 2020
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Manager

Functionality and Upgrades

We chose not to renew Talent Management, so we no longer have service related to that system. We...

Aug 2020
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Manager

Technology

Prior to the vendor's acquisition, PeopleFluent would constantly tell us that they were improving...

Aug 2020
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Manager

Functionality and Upgrades

We have significantly outgrown the PeopleFluent product. The system has not been able to scale, and...

Aug 2020
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Manager

Service and Support

The support from the vendor is just average. PeopleFluent is not proactive at all. It is hard to say...

Aug 2020
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Manager

Relationship

At this point, we get what we pay for from PeopleFluent. The product is definitely a low-cost...

Aug 2020
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Director

Service and Support

We have had a really challenging year, and it is obvious to anyone who follows the market or is...

Apr 2020
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Director

Relationship

The people I work with are fantastic, and I understand that from an account management perspective,...

Apr 2020
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Director

Functionality and Upgrades

We use the solution for merit and bonus planning, long-term incentive planning, and our performance...

Apr 2020
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Director

Service and Support

The vendor's customer service does exceedingly well. We have a great relationship with our account...

Apr 2020
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Director

Service and Support

The vendor could do better at keeping us updated on our usage. We didn't find out until very late...

Apr 2020
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Director

Other Observations & Comments

The vendor avoids charging me for every little thing, but that is because we have a very good...

Apr 2020
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Analyst/Coordinator

Functionality and Upgrades

Things can’t get much easier than they are with PeopleFluent's system. There is room for growth and...

Mar 2020
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Analyst/Coordinator

Implementation and Training

The system is very intuitive, and we have not needed to acquire additional training from the vendor;...

Mar 2020
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Analyst/Coordinator

Functionality and Upgrades

The software meets the current needs of our organization; however, nothing is perfect. We do have...

Mar 2020
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Analyst/Coordinator

Interfacing and Integration

We have integration within our performance application and our leadership evaluations. That...

Mar 2020
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Analyst/Coordinator

Service and Support

The vendor is best in class as far as customer support goes. The vendor goes above and beyond in...

Mar 2020
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Analyst/Coordinator

Functionality and Upgrades

For us, the keys to driving tangible outcomes are serving our needs and effectively valuing our...

Mar 2020
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Analyst/Coordinator

Lessons Learned

The system is tried and true; there are not a lot of bells and whistles or changes. If someone were...

Mar 2020
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Analyst/Coordinator

Service and Support

Our recent experience with PeopleFluent has not been good. Previously, they were very receptive to...

Jan 2020
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Analyst/Coordinator

Lessons Learned

Learning is built for small systems.

Jan 2020
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Analyst/Coordinator

Interfacing and Integration

At first, PeopleFluent was going to integrate Learning with our other systems, but they never quite...

Jan 2020
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Analyst/Coordinator

Service and Support

Since LTG acquired PeopleFluent, we have received less and less support.

Jan 2020
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Analyst/Coordinator

Other Observations & Comments

PeopleFluent has not kept their promises. However, I think they do not know what they are promising.

Jan 2020
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Analyst/Coordinator

Functionality and Upgrades

Every time PeopleFluent upgrades something, something else breaks or they forget to follow all of...

Jan 2020
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Analyst/Coordinator

Implementation and Training

There is no ongoing training from PeopleFluent.

Jan 2020
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Director

Technology

We really don’t have any complaints about the system. It works as designed. I am sure the vendor is...

Jan 2020
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Director

Functionality and Upgrades

There is a dashboard in the system for leaders that I really don’t think is that easy to use. It...

Jan 2020
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Director

Technology

I don’t think the vendor is really keeping up with the times. I need them to do a demo of the...

Jan 2020
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Director

Other Observations & Comments

I am not sure whether there have been any changes since PeopleFluent was acquired. I only knew that...

Jan 2020
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Director

Relationship

I would like to go into the market and see what is out there, but I haven’t had time. I would have...

Jan 2020
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Director

Service and Support

PeopleFluent tries to keep their promises, but we have to push them. For example, the leader...

Jan 2020
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Director

Relationship

PeopleFluent tries not to nickel-and-dime us. Their account executives turn over every other month....

Jan 2020
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Manager

Future Outlook

We only use the affirmative-action tool in LTG Talent Management for our plan. That functionality is...

Dec 2019
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Director

Service and Support

The biggest challenges are the vendor's support services and their data reporting area. The vendor...

Dec 2019
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Director

Implementation and Training

I don’t see training being offered for the vendor's products. The training for the end users is not...

Dec 2019
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Director

Service and Support

The vendor's support services are in an entirely different time zone, and that presents some...

Dec 2019
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Director

Service and Support

There are things that we are able to do with our outcomes that are useful, but I would like to see...

Dec 2019
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Director

Service and Support

The vendor needs to more proactively reach out to us as the client to identify issues ahead of time....

Dec 2019
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Director

Other Observations & Comments

It is difficult to say whether I would buy the system again because we haven’t looked at what else...

Dec 2019
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Director

ROI / Cost (care and feeding)

PeopleFluent charges for things that I think should already be included in the overall contract, so...

Dec 2019
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Analyst/Coordinator

Relationship

I don't necessarily love that we get LTG's executives involved all the time because we have to...

Dec 2019
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Analyst/Coordinator

Relationship

I would like to forecast my satisfaction with LTG as higher, but I have no confidence in them. We...

Dec 2019
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Analyst/Coordinator

Functionality and Upgrades

PeopleFluent promised us integration but never delivered it. They built some interfaces, but there...

Dec 2019
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Analyst/Coordinator

Functionality and Upgrades

A lot of the issues we have with LTG are due to our processes. However, LTG isn't working on...

Dec 2019
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Manager

Functionality and Upgrades

PeopleFluent's software is really good in terms of functionality. There is a lot of customization...

Nov 2019
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Manager

Service and Support

PeopleFluent's support people have been fantastic when we have had questions and hiccups and when we...

Nov 2019
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Manager

Implementation and Training

Working on our project with PeopleFluent has been a little painful. We rely on the company's project...

Nov 2019
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Manager

Functionality and Upgrades

I can see where it would be very beneficial to have the customization that can be done in...

Nov 2019
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Manager

Sales and Contracting

The software generally does what PeopleFluent said it would. Before we signed a contract, the...

Nov 2019
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Manager

Other Observations & Comments

PeopleFluent's support people at their call center are fantastic. The support from the project team...

Nov 2019
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Manager

ROI / Cost (care and feeding)

PeopleFluent nickel-and-dimes us. We usually have to pull things out that they try to add in.

Nov 2019
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Manager

Other Observations & Comments

PeopleFluent has been really good about trying to customize things that require people to build...

Nov 2019
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Manager

Functionality and Upgrades

I would say that PeopleFluent's software is okay. The functionality offers a lot of flexibility for...

Nov 2019
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Analyst/Coordinator

Functionality and Upgrades

LTG Talent Management isn't very intuitive. Once users get to know it, it is easy to use, but...

Oct 2019
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Analyst/Coordinator

Service and Support

The quality of support is not predictable. There was a time where the quality of support was very...

Oct 2019
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Analyst/Coordinator

Service and Support

I have had times when support has been wonderful. LTG has some very knowledgeable technicians, and...

Oct 2019
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Analyst/Coordinator

Relationship

We have only had to work with the executives once or twice, and that was when we were trying to look...

Oct 2019
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Analyst/Coordinator

Technology

We have nightly updates to our data that goes to the system. In order to keep our worksheets fresh,...

Oct 2019
 Helpful

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Analyst/Coordinator

Service and Support

LTG could improve their service by assigning one or two people to a customer. There is so much that...

Oct 2019
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Manager

Functionality and Upgrades

LTG's upgrades that come along every now and again cause pretty solid downtime for most users. I...

Sep 2019
 Helpful

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Manager

Future Outlook

We are going to go in a different direction and replace LTG's system. I will emphatically say that...

Sep 2019
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Manager

Functionality and Upgrades

I would rate the applicant tracking system's ease of use highly, but I would give the onboarding...

Sep 2019
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Manager

Service and Support

We have to reach out to LTG when something breaks, but we usually find out that they already knew...

Sep 2019
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Manager

Functionality and Upgrades

We would like better reporting and search functionalities in the applicant tracking system....

Sep 2019
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Manager

Sales and Contracting

Anytime we even want to make a simple change, such as changing a word somewhere in the application,...

Sep 2019
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Director

Functionality and Upgrades

LTG's strongest module is the compensation module. Short of the customer service issues, we are very...

Jul 2019
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Director

Relationship

We had an email introduction to a new LTG account manager months ago, and we have not been able to...

Jul 2019
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Director

Relationship

PeopleFluent was bought by LTG a little over a year ago. We were fairly satisfied with PeopleFluent...

Jul 2019
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Director

Relationship

We got an email announcing the change from PeopleFluent to LTG. Prior to that, we had had almost...

Jul 2019
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Director

Relationship

There has not been any sort of leadership outreach from LTG. I would have expected someone in...

Jul 2019
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Director

Service and Support

Since PeopleFluent's acquisition by LTG, the technology has stalled. They have not rolled out any...

Jul 2019
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Analyst/Coordinator

Functionality and Upgrades

We have been using the system for a while. From a system perspective, it is straightforward. The...

May 2019
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Analyst/Coordinator

Functionality and Upgrades

The system lacks some of the features we need. It isn’t good at reporting. The reporting is clunky...

May 2019
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Analyst/Coordinator

Relationship

Our relationship with the vendor isn’t good because they have a lot of turnover. They communicate...

May 2019
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Manager

Functionality and Upgrades

The search functionality in the recruiting module isn’t good. For example, if a nurse goes to the...

Jan 2019
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Manager

Functionality and Upgrades

Talent Acquisition is a pain point for our recruiters. We have had some performance issues and...

Jan 2019
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Manager

Lessons Learned

Talent Acquisition is functioning, but organizations with more complicated workflows are going to...

Jan 2019
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Manager

Functionality and Upgrades

There hasn't really been much R&D from LTG, but the system is functional. People go out, make their...

Jan 2019
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Manager

Functionality and Upgrades

When our performance cycle is over, we need to close out certain steps in the system. For example,...

Jan 2019
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Manager

Functionality and Upgrades

One of our biggest challenges is that goals can't transfer between performance plans. If we had...

Jan 2019
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Manager

Other Observations & Comments

With the system’s learning module, it isn’t overly complicated to figure out how to launch a course....

Jan 2019
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Manager

Other Observations & Comments

The only changes that we have seen since the acquisition of PeopleFluent by LTG have been personnel...

Jan 2019
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Manager

Technology

We really struggle with learning the system. It doesn’t have a stable performance. I don’t know...

Jan 2019
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Manager

Other Observations & Comments

We have been maintaining and operating what we have from LTG. There haven’t been any...

Jan 2019