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PeopleFluent Talent Management Comments
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KLAS Research Director - Tanya Egbert
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Tanya Egbert

Research Director

tanya.egbert@klasresearch.com

801-404-5422

 
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User Commentary

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Analyst/Coordinator

Implementation and Training

For a while, I had one support person I could work with who seemed to be really good, and I didn’t...

Dec 2020
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Analyst/Coordinator

Service and Support

I understand why LTG has different people working with us, but I think it actually works nicely when...

Dec 2020
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Analyst/Coordinator

Functionality and Upgrades

I have been pleased with what we have used of the product. It seems very intuitive, and once we get...

Dec 2020
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Analyst/Coordinator

Functionality and Upgrades

When users have used the product a whole lot, it is intuitive, but I have been trying to train new...

Dec 2020
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Manager

Service and Support

Within the last two years, the vendor has beefed up their support and has also made premium support...

Dec 2020
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Manager

Service and Support

When it comes to emergency management, if we have a service outage or something, that isn't good. We...

Dec 2020
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Manager

Win/Loss - Why they were selected (by current clients)

We chose the product because it was the best-of-breed solution at the time and because it was best...

Dec 2020
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Manager

Sales and Contracting

LTG offers a whole suite of products, but PeopleFluent is really what matters for us. We purchased...

Dec 2020
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Manager

Service and Support

LTG offered certain content to us during COVID-19, but we weren't really able to use it because we...

Dec 2020
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Manager

Future Outlook

LTG has the potential to increase our satisfaction in the future. They are making good changes. When...

Dec 2020
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Manager

Service and Support

One thing that LTG really did well is they came on-site to work with us on how we implemented their...

Dec 2020
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Manager

Service and Support

With all the internal changes from the PeopleFluent acquisition, LTG had a huge backlog of service...

Dec 2020
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Manager

Relationship

PeopleFluent wasn't a great partner in understanding the predicament that we were in with COVID-19....

Aug 2020
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Manager

Functionality and Upgrades

We chose not to renew Talent Management, so we no longer have service related to that system. We...

Aug 2020
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Manager

Technology

Prior to the vendor's acquisition, PeopleFluent would constantly tell us that they were improving...

Aug 2020
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Manager

Functionality and Upgrades

We have significantly outgrown the PeopleFluent product. The system has not been able to scale, and...

Aug 2020
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Manager

Service and Support

The support from the vendor is just average. PeopleFluent is not proactive at all. It is hard to say...

Aug 2020
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Manager

Relationship

At this point, we get what we pay for from PeopleFluent. The product is definitely a low-cost...

Aug 2020
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Director

Service and Support

We have had a really challenging year, and it is obvious to anyone who follows the market or is...

Apr 2020
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Director

Relationship

The people I work with are fantastic, and I understand that from an account management perspective,...

Apr 2020
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Director

Functionality and Upgrades

We use the solution for merit and bonus planning, long-term incentive planning, and our performance...

Apr 2020
(0)
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Director

Service and Support

The vendor's customer service does exceedingly well. We have a great relationship with our account...

Apr 2020
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Director

Service and Support

The vendor could do better at keeping us updated on our usage. We didn't find out until very late...

Apr 2020
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Director

Other Observations & Comments

The vendor avoids charging me for every little thing, but that is because we have a very good...

Apr 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

Things can’t get much easier than they are with PeopleFluent's system. There is room for growth and...

Mar 2020
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Analyst/Coordinator

Implementation and Training

The system is very intuitive, and we have not needed to acquire additional training from the vendor;...

Mar 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

The software meets the current needs of our organization; however, nothing is perfect. We do have...

Mar 2020
(0)
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Analyst/Coordinator

Interfacing and Integration

We have integration within our performance application and our leadership evaluations. That...

Mar 2020
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Analyst/Coordinator

Service and Support

The vendor is best in class as far as customer support goes. The vendor goes above and beyond in...

Mar 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

For us, the keys to driving tangible outcomes are serving our needs and effectively valuing our...

Mar 2020
(0)
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Analyst/Coordinator

Lessons Learned

The system is tried and true; there are not a lot of bells and whistles or changes. If someone were...

Mar 2020
(0)
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