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Medasource HIT Staffing Commentary
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Subject Expert
Steve VanWagenen
Engagement Partner
KLAS Engagement Partner - Steve VanWagenen
 

Commentary Summary

Comment Type Breakout

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User Commentary

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Manager

I am very satisfied with Medasource's strategic partnership. I view them primarily as a backfill...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

The resources Medasource has delivered have performed at a level that I should have been paying more...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Manager

We've had several complexities with internal billing as we've shifted things around. Medasource...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Manager

The staff we work with at Medasource fully understands our systems and doesn't just use buzzwords....

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Manager

We usually communicate with Medasource through email, but when we need someone, we set up a meeting...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

We had success with the Medasource people before, so we brought them back. Medasource has been able...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

We've worked with Medasource for a while now, and we have a specific account representative we work...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

There is really high value for your money with Medasource. With other companies, organizations might...

Comment Tone Positive
Pillars Operations, Value
Evaluation Unrated

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Director

Medasource’s people that I work with on a day-to-day basis are unbelievably responsive and...

Comment Tone Positive
Pillars Relationship, Operations, Services
Evaluation Unrated

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Director

Medasource did a good job, but they’re expensive.

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

Medasource found us some people, and we kept them. I really had a good experience with them. I...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I started working with Medasource to fill some gaps. I've brought in project managers, some testing...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Medasource does a great job of vetting resources before they come to me, so I don't have to spend a...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I deal directly with a consultant at Medasource, and they have exceeded my expectations in terms of...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We did an RFP, and Medasource was a good fit. I believe that we get what we pay for. Medasource was...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

Medasource has stood out with their persistence to stay engaged, but without being a nag. There was...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Typically, when I am asked about my experience with firms, I'm a little hesitant. There are a lot of...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

It's very challenging to find quality candidates to work on the EHR that we use. Most of the...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

My account representative from Medasource is incredibly responsive. They clearly understand what I...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I don't have Medasource come and do work where they are solving a problem for me. That's just not...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I've had very limited experiences with Medasource. We were able to place someone for a while but...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

With Medasource, there potentially could have been a little more communication between them, the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I've worked with various staffing companies in the past. Medasource definitely outperforms many of...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Medasource is always wonderful to work with. I have had great experiences. They are really...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Our primary contact at Medasource is doing a very solid job. They probably stay in contact with our...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

The consultant Medasource sent had some of the skills and knowledge we were looking for. But they...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Director

There's no doubt that I would recommend Medasource. And I would tell a peer or friend that, if they...

Comment Tone Positive
Pillars Loyalty, Relationship, Value
Evaluation Unrated

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Director

A certain other firm has a lot of opportunities for our team to participate in summits, conferences,...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

I would absolutely go with Medasource if given the choice today. They have the timeliness and the...

Comment Tone Positive
Pillars Loyalty, Relationship, Services, Value
Evaluation Unrated

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Director

I reached out to Medasource, telling them I needed a consultant to fill the gap until we could get a...

Comment Tone Positive
Pillars Loyalty, Relationship, Services, Value
Evaluation Unrated

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Manager

Medasource is a little bit pricey, but I won't say the consultant we got was not worth it.

Comment Tone Neutral
Pillars Value
Evaluation Unrated

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Manager

There is someone I worked with at Medasource who was very engaged and wanted to make sure that we...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

The individual we got from Medasource was a very fast learner. They were an independent learner,...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

One of our vendors recommended Medasource. Medasource was very responsive to get me some contacts...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

After our go-live, we had a really obvious gap in provider support for using our EHR, so we realized...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

Medasource presented a person who really wasn’t qualified, and that was a little weird to me. They...

Comment Tone Neutral
Pillars Operations
Evaluation Unrated

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VP/Other Executive

Medasource has a vast amount of experience. They have a pretty well-rounded team. They have good...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Medasource did a good job. I don't think they could have done better. We were asking for essentially...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

One positive with Medasource would be the punctuality with which they handle any questions. There...

Comment Tone Positive
Pillars Services
Evaluation Unrated

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Director

The biggest drawback with Medasource has been that the people above our primary consultant seem to...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

Medasource got us the staff members that we needed, and we were able to onboard them and use them...

Comment Tone Positive
Pillars Operations, Services
Evaluation Unrated

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Director

Medasource has worked with a lot of other areas within our organization, and they've spent time with...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We are using Medasource because we needed additional training assistance, but we are going to hire...

Comment Tone Negative
Pillars Loyalty, Services, Value
Evaluation Unrated

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Director

The staff members that Medasource has brought in have been extremely knowledgeable and have a lot of...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

Medasource is very engaged, and they have very good communication. They constantly keep us up to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

If someone were asking about Medasource, I’d say that they're well connected with the type of...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I may have unrealistic expectations, but we contracted with Medasource to hire several people and...

Comment Tone Neutral
Pillars Operations, Services
Evaluation Unrated

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Director

Medasource does a better job communicating the budget than other firms, like what’s going on and how...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Director

Medasource’s strength is connecting to what I’m trying to accomplish and making sure they provide...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations
Evaluation Unrated

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VP/Other Executive

If we don’t get our money’s worth from a firm, we usually move on, and that hasn’t really happened...

Comment Tone Positive
Pillars Loyalty, Relationship, Value
Evaluation Unrated

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VP/Other Executive

Medasource seems to consistently give us a better variety of candidates to choose from than other...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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VP/Other Executive

It is hard to rate Medasource because the Medasource staff members are still ultimately individuals,...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

During our time working with Medasource, we have gone through a couple of different trainers, but...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

The consultants from Medasource were patient. Some small practices have older teammates and...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

I had regular meetings with Medasource's leadership. We had multiple meetings with regard to account...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

The at-the-elbow support from Medasource at every single go-live was a success. We were able to end...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

There aren't really any improvements I would like to see from Medasource. In the at-the-elbow...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We have had a long-standing relationship with Medasource. They have been a trusted partner, and I'm...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Manager

We have kept a pretty warm relationship with Medasource, and they have been really helpful to us. We...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Manager

Medasource is one of the partners we call first. We have a couple of groups that compete pretty...

Comment Tone Positive
Pillars Loyalty, Relationship, Services
Evaluation Unrated

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Manager

I value that Medasource was one of the first to move to a certain company for time entry. Approving...

Comment Tone Positive
Pillars Operations, Services
Evaluation Unrated

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Manager

Our representative had conversations with a myriad of folks across our organization and the...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Manager

A key differentiator is Medasource’s ability to immediately pull up biographies of ready candidates...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations, Services
Evaluation Unrated

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Manager

If we tell Medasource we have a rate, they will hit it. We just have to be ready to accept the...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

A resource we have now has been a really solid self-starter. In this industry, we can get great...

Comment Tone Positive
Pillars Services
Evaluation Unrated

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Director

I have primarily dealt with the firm's project managers. I'm not in the weeds enough to deal with...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

Medasource is very knowledgeable, as opposed to some of the other firms that we have used....

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

With staffing project managers, things could be done differently on the front end to set an...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

If I had any feedback for Medasource, it would be to give their folks time to get more acclimated to...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Director

We have run into some hiccups with a few consultants from Medasource, but their consultants were...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

I was in constant communication with Medasource, and they were just very on top of all the...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

In cases where we have converted a contractor to a full-time hire, Medasource has been great to work...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

The only negative feedback I have about working with Medasource is about the billing process. In a...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Director

I would choose Medasource because of my long-standing relationship with them. The firm knows the...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

We have had conversations with Medasource's leaders that I have appreciated. Those conversations...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Manager

Medasource's strategic abilities are pretty high up there in terms of aligning with our...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Outside of a few associates who we kind of had to settle on, Medasource has found folks for us...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations
Evaluation Unrated

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Manager

Medasource was filling a gap in our implementation for various projects, so we needed a certain...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

Medasource provides great collaboration and communication. They have a quick turnaround for most...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

We had to settle in terms of a few of Medasource's shortcomings. We had some very high standards for...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Director

I have worked with Medasource on a lot of different projects through the years. Medasource has been...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Medasource is very supportive of anything that I need. I have no complaints. Other firms that I have...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I did not consider other firms. I only used Medasource. I only went out to them in this case, and...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CPO/CHRO

We don't do RFPs anymore for this type of work. We go straight to Medasource. Medasource is our...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CPO/CHRO

The strength of the partnership with Medasource is great. Things are always about us. They aren't...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CPO/CHRO

One thing that stands out about Medasource is the quick ramp-up period. They are quick to acclimate...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CPO/CHRO

The beauty of Medasource is that a lot of our firms want very black-and-white ideas. We do a lot of...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I have not had any issues or complaints with Medasource. And the outcomes we achieve with them come...

Comment Tone Positive
Pillars Services
Evaluation Unrated

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Director

The team at Medasource is very intentional about staying in touch and keeping us informed. The firm...

Comment Tone Positive
Pillars Loyalty, Relationship, Services
Evaluation Unrated

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Director

What I would tell others about Medasource would be that customers are getting a true partner and a...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

When comparing Medasource to other firms, I share my price expectations up front, and I’m pretty...

Comment Tone Positive
Pillars Loyalty, Services, Value
Evaluation Unrated

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VP/Other Executive

The person that we work with from Medasource is wonderful. They are very responsive, and they...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

We use Medasource for hard-to-fill positions where our HR team struggles to find some of the people...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Director

Medasource can negotiate where possible. One thing about the project is that we don't want to go...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

Medasource understands, but they could do a little better in some areas. We had a resource that was...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Director

If anything goes wrong, Medasource checks in. Even before anything goes wrong, they check in. I am...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We considered other firms but went with Medasource because they offered the best contract for the...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

The value add of using Medasource for this engagement is just continuity. I don't have to throw out...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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