Medasource HIT Staffing Commentary
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Subject Expert
Kaleb Harris
Research Director
Commentary Summary
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User Commentary
Operations, Services, Value
Medasource’s pricing is very straightforward and seems incredibly reasonable compared to other...
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Services
I always know who to get ahold of at Medasource. I always get a response the very same day that I...
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Relationship, Services, Value
Medasource is very responsive. We had an ongoing issue with someone working on my team who we had...
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Relationship, Services
The individual I work with at Medasource went through some changes, and rather than Medasource just...
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Relationship, Services
We work with a lot of firms, and Medasource is very responsive and very open to feedback, and we...
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Relationship, Operations
I don't think there are too many weaknesses on Medasource’s part, but maybe the knowledge base of...
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Relationship, Operations
Medasource does a good job of trying to really fill what we need, and we have a good partnership. We...
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Relationship, Operations
Maybe one thing I would suggest is that sometimes when we conduct interviews, the firm is actually...
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Operations
The firm is great at following up and just keeping me on point. They inform me about when contract...
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Relationship
The firm is very thorough in terms of prescreening candidates for me to try to find the right person...
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Relationship
Medasource does well at vetting the right people to ensure that while we may be bringing them in for...
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Relationship
We work with a lot of firms, and Medasource does really well with the way they communicate and...
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Relationship
Medasource has a nice touch. Regardless of who we have worked with in terms of account executives,...
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Relationship
Medasource knows how to execute and be strategic. They have multiple layers of involvement,...
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Relationship, Services
With the consultants, there is always one odd duck, but many of our consultants have been on the...
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Relationship, Services
What I find most valuable with the firm is that they are a text away, so their availability and...
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Operations, Services
I meet with our contact person often. We are always talking about the upcoming wave that is going...
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Value
I wish the firm didn't cost so much. That is true for every contracting company out there, but with...
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Relationship
Our overall experience in working with Medasource has been fantastic. The firm has been happy to...
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Services
Medasource is aware of our concerns now, but ultimately, we just weren't seeing value in the time...
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Relationship, Operations
We are not in a position to be able to offer our program in the timeline we were hoping for. We have...
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Relationship, Operations
We have been using Medasource for a number of years now to help us supplement our full-time...
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Loyalty, Operations
Medasource is the full gamut. They have senior-level expertise with our EMR. The program that...
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Relationship, Operations
The person I worked with from the firm was always very responsive. The firm always gave me options...
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Loyalty, Relationship
I did not consider any other firms for this project because I already had a history with Medasource....
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Relationship
What I like about Medasource is that they listen to me and do what I ask. They really try to be a...
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Value
The value add of the firm is that they are flexible. We can bring people in and out. We can hire...
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Operations, Services
Medasource’s strategic approach that we have found the most effective just involves their timeliness...
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Relationship, Services
Medasource has really prompt communication. For example, we were getting ready to start a new...
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Operations, Services
The only thing that stood out with the last project that would have been a bit better to understand...
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Loyalty, Relationship
We have recommended Medasource before. The partnership is a really good one to have. Medasource is...
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Relationship
Medasource is looking for areas where we may need help and ways that they can strategically help us....
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Value
The value of using Medasource for us is that, in a tough economic environment, because we have a...
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Relationship
Because we have a project manager, the engagement is all about outcomes. I would rate Medasource’s...
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Relationship
I would buy Medasource’s services again. I have actually referred them to some of my other...
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Relationship
Medasource very much impressed me with their thoughtfulness, and they interviewed me multiple times...
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Relationship, Services
I had a couple of billing issues where we were charged and shouldn't have been. I immediately spoke...
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Relationship, Operations
We have had a very positive experience with Medasource. I feel like I have built a relationship with...
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Relationship, Operations
With Medasource, we are able to call them quickly and get resources turned around immediately. We...
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Relationship, Services
I know that Medasource is looking more on the healthcare IT side, but I see them lacking a little on...
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Relationship, Operations
I have seen other consultants who are higher performing than the ones we got from Medasource. They...
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Relationship, Services
Medasource is really thorough with their proposals. We had them present on some of the services that...
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Relationship, Operations
Medasource feels like a true partner because they understand the projects we are working on and have...
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Relationship, Operations
Medasource brought talent to us in an extremely expedient manner, and there were multiple candidates...
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Relationship, Operations
Some consultants from Medasource have been better than others. Some of the résumés may look good,...
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Relationship, Services
Medasource is readily available. I'm able to text my representative that I work with to get things...
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Loyalty
We know that the firm has successfully provided talent for us before, and we didn't have to go...
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Loyalty, Relationship
Medasource listened to us, and they found good human beings to fill the unique needs we had. The...
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Relationship, Operations
Medasource provided us with an excellent candidate. The consultant we worked with became a member of...
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Relationship
Medasource checks in regularly; they solve problems and are a good advocate. I am very pleased. The...
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Value
This engagement was very expensive. We could have brought someone in full-time for a couple of years...
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Relationship
What is most valuable with Medasource is their willingness to roll up their sleeves and get the job...
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Relationship, Operations
Our representative at Medasource is amazing and eager. I appreciate their drive and how they always...
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Loyalty, Relationship, Operations
I chose Medasource because I got to meet with one of the folks at Medasource, and they said that...
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Relationship, Operations
We had very limited bandwidth and some greener analysts on the team, so using Medasource’s services...
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Relationship, Operations, Services
Anytime I have spoken with Medasource, they have asked whether we had other needs or anything that...
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Loyalty, Relationship, Operations
So far, the partnership with Medasource has been great. This was my first time working with...
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Loyalty, Relationship, Services
We get better people from Medasource than we do from other firms we contract through. I have...
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Relationship, Services
Medasource is a great partner to work with. Our pain point is not having the staff. Medasource helps...
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Services
One of the areas that we have struggled with with Medasource we have also struggled with with every...
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Loyalty, Operations, Services, Value
I would partner with Medasource again. When we add FTEs, finding smart, associate-level people is...
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Value
Medasource’s pricing has always been transparent. I have never been surprised. If I tell Medasource...
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Services
The only way Medasource could have improved the quality of their consultants would have been by...
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Loyalty, Relationship, Services
We considered other firms before we hired Medasource. Since then, we have had a really good...
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Loyalty, Relationship
I would buy Medasource’s service again. We went with Medasource because we had a really positive...
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Relationship
With Medasource, there is nothing that I'm not satisfied with. We have a good relationship....
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Services
We always want things to be cheaper than they are. Medasource’s rates are frankly very competitive....
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Relationship
I haven't had any concerns with Medasource’s execution. The folks that Medasource has placed with us...
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Relationship, Value
I think Medasource is in it for the long haul. We have had a synergistic relationship for quite a...
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Relationship
I think it is hard to be really strategic in a staff augmentation role. Any individual from...
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Relationship
The firm consistently gets us qualified candidates. We have actually hired some candidates multiple...
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Relationship
The firm's knowledge and experience in the system are far better than any other consulting company I...
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Relationship
When there are issues with individual contributors and their performance, Medasource addresses them...
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Relationship, Services
Medasource’s ability is high, but we don't use it. That is more on us than them. I don't think we...
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Relationship
Medasource won our business. Another firm had the bulk of our business previously. For this type of...
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Relationship
Medasource gives us folks who have software expertise to help us work with them and kind of bridge...
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Relationship
Early on in the engagement with Medasource, we had resources coming in and performing the same tasks...
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Operations
I don't know how to describe my experience with Medasource other than good. They are personable,...
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Loyalty, Relationship
We chose the firm due to an already established relationship. If we were to go find a different...
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Relationship
The person that we requested from Medasource has been on a project with us before, and the firm...
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Services, Value
The value Medasource added was to accelerate projects that were important to us without us having to...
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Loyalty, Relationship, Services
One of the main reasons we went with Medasource was that their leadership team was extremely quick...
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Operations, Services, Value
Medasource showed up, brought in good talent, and executed the work alongside us. The experience of...
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Relationship, Operations
Medasource was really great to work with. I could text with their main person at any time, and they...
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Operations
Medasource has a program to onboard junior analysts, and it is almost like a direct contract-to-hire...
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Relationship, Services
I really liked that Medasource knew exactly what I was looking for. I feel like they found me the...
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Value
Medasource is willing to help us in ways that really show that they trust us to do the right thing...
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Relationship
Medasource is very available, particularly our point of contact, who is always available for me at...
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Loyalty, Relationship, Operations
We went with Medasource because they were the easiest to work with. As we have had positions to...
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Value
Medasource is up front with their charges. They don't charge for every little thing.
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Operations
We engaged Medasource late in the game to do this work, and they galvanized the plan pretty quickly....
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Relationship
Most of the Medasource consultants were very good and consistent, but one was a little inconsistent...
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Loyalty, Relationship
We did not consider any other firms for this project. Based on the history of Medasource, that is...
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Relationship, Services
Medasource follows up. I have had a couple of people come to our office just to check in, see how...
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Loyalty, Relationship, Operations, Services, Value
I didn’t consider any other firms for the project. I didn't want to have to go out to a brand-new...
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Loyalty, Relationship, Services
Medasource is very responsive, fast, and efficient. We got everything done very quickly, and that...
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Loyalty, Value
Finding people with the right experience for our team can be difficult just because it is niche, so...
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Relationship, Operations
I haven't had a subpar consultant from Medasource ever, and I can't say the same for other firms we...
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Relationship, Operations
We liked the fact that Medasource listened to what we really needed. They were also able to dig into...
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Relationship
Because Medasource wasn't familiar with our organization, we had to bring them up to speed on what...
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Relationship, Services
I work with the same person from Medasource, and they have been really easy to work with. However,...
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Relationship, Operations, Value
Usually, Medasource executes really quickly, and they are good. They have always been 100%...
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Relationship, Services
We had to get rid of some of the consultants from Medasource because of some bad behavior, so I...
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Loyalty
The firm did nothing for us. We just selected their staff over other consulting firms' staffs. And...
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Services
I'm a really big fan of the staff at Medasource. The people from Medasource are great communicators,...
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Relationship, Operations
Medasource is a really strong firm. With the last project I used Medasource for, we had very...
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Relationship
I don't need executive involvement from Medasource. We have the right level of involvement. The...
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Loyalty
Medasource was a firm we considered for another project. We liked them, but we felt the scale that...
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Relationship
So far, Medasource’s consultants are actually really good. They all know our EHR very well, so they...
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Relationship, Operations
The firm's trainers are great. Our training team from Medasource has become part of our training...
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Relationship
Medasource is meeting our expectations by providing resources. They bring the right caliber of...
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Relationship, Operations
The firm has some good programs, like one where they train and mentor individuals who have been out...
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Relationship, Services
Medasource is flexible. Some things don't work out, but Medasource makes them right. We have had a...
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Relationship, Services
Medasource has done a good job of understanding the core functions of our organization. One thing...
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Relationship
The firm is very responsive and quick to provide. At one point in time, I was having difficulty...
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Relationship
Medasource is amazing. The relationship is really good. In terms of knowing what we are looking for,...
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Relationship
The firm has a program called Elevate, and I have two FTEs who came to us through the Elevate...
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Relationship
One thing that Medasource does that the other firm we use does not do is schedule regular checkup...
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Relationship
The firm drives outcomes that are purely dependent on the people. When I tell Medasource's people to...
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Relationship, Operations
Medasource's people could have more well-rounded experience in areas outside of their limited...
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Value
Medasource was a pleasure to work with. Our sales executive was especially great to work with. The...
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Operations
The resources from Medasource were very well received. Medasource provided resources on short...
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Relationship
We are buying this service again. Medasource helped us, and now that we are expanding, they are...
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Relationship, Services
Medasource is reducing pain points just by being there and doing the work that we need to get done....
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Relationship
I don't know that we are engaged with Medasource’s executive team, but we have a great sales team...
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Loyalty, Relationship
Medasource has always exceeded our expectations, and that is why we have stayed with them. They...
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Relationship, Operations
After having some really brief conversations at the beginning with Medasource, they had a sense of...
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Relationship, Services
With Medasource, any time we had any issues, the account representative and anybody we needed to...
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Services, Value
Medasource was definitely good with avoiding charging. They also went above and beyond with their...
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Operations
All of the people that Medasource brought me to interview were good. Every single one of them was...
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Relationship
We have used other HIT staffing firms in the past, but based on the people they brought me and who...
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Operations, Services
Medasource really knows and understands our organization's needs, specifically by trying to be...
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Relationship
One Medasource consultant far surpasses our other consultant, but they are both exceptional as far...
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Relationship, Services
I like the quality of candidates from Medasource. I also like their timeliness in providing résumés...
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Relationship
Medasource values my need to get solutions brought to the table as opposed to another staffing...
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Relationship
The firm was able to bring on expertise quickly, and they had the flexibility of onboarding and...
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Value
I'm not the one negotiating the contract, so I don't necessarily know the ins and outs of the...
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Relationship, Services
Part of the quality of staff depends on the individuals. Medasource took the time to meet with us...
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Operations
I typically meet with one particular person from Medasource. If I have a need, I reach out to that...
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Relationship, Services
We have a great relationship with Medasource. They are very responsive and very professional. I have...
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Value
I am a budget-conscious person and am always fighting for that dollar, demand, and supply. I am not...
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Relationship, Services
Medasource does well with execution. They really try their best. One of the things they have started...
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Relationship, Operations
Medasource met our expectations of finding entry-level candidates but not necessarily subject matter...
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Relationship, Operations
I wouldn't say Medasource is great for leads, but for project management, they are a good resource...
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Relationship
When we need certain types of resources, we need them on very quick notice, and it is very...
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Relationship, Services
Our Medasource sales representative is the person who makes the connections, and they have been...
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Relationship, Services
It is just an hours-based engagement for us, and I feel like that is very appropriate. The...
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Relationship
The amount of hands-off work that was able to be done without us needing to hop on calls and without...
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Relationship
The agility of how Medasource is diligent about keeping up our engagements, not letting things...
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Loyalty, Relationship
The resource is usually done with the work that we have put on the road map, and we are finally...
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Operations
We have had great experiences with Medasource the past few times we have had to use resources from...
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Value
There is always room for improvement in terms of contracted, supplemental resources; by default,...
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Operations
There was a bit of training we needed to do around some weird, out-of-the-box stuff specific to our...
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Relationship
Medasource has been there every step of the way and even a bit extra. We are very happy with them.
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Operations, Services
It takes so long to get certified, and we are still in the certification process. We can’t get our...
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Loyalty, Relationship, Value
The candidates Medasource provided were all excellent, and it was very hard to choose, but we chose...
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Relationship
Medasource is very attentive, and the person assigned to us gets back to us. Sometimes when we have...
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Relationship, Operations
The firm knows us well enough that they know what we want now. They know what to send us, and that...
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Relationship
When we reach out, the firm is responsive. Even if they are just acknowledging that we reached out...
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Services
We have had to let go of one or two consultants because they were not dependable in their performance....
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Loyalty, Relationship
We gave Medasource a list of criteria we were looking for, and the person we were working with...
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Relationship
Our point of contact for recruitment at Medasource has been such a great partner and always makes an...
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Value
There is only one charge, which is an hourly cost for the contingent staff we hire through the firm....
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Relationship, Services
Medasource is doing their job well. I haven't seen them go outside of their role responsibilities,...
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Relationship
Medasource is always trying to fill some holes with consultants, and sometimes I need that. I would...
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Services
All firms are pulling from a lot of the same population pool because there are only so many people...
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Operations
Medasource is fine, but I don't think they exceeded expectations. They do what they need to do. What...
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Loyalty, Relationship
One reason we went with Medasource is they have always done a good job for us. For example,...
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Relationship
All the staff augmentation companies like Medasource are scrambling for the same resources....
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Relationship
There are times that I have had to call the Medasource executive that I deal with, and they are...
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Relationship
Medasource has been doing a really good job for us on backfilling individual key roles. They provide...
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Relationship
We have had some bumps in the road in the past, but the improvement from Medasource was pretty...
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