Medasource HIT Staffing Commentary
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Subject Expert
Morgan Bybee
Associate Engagement Partner
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User Commentary
Loyalty, Relationship, Value
If we don’t get our money’s worth from a firm, we usually move on, and that hasn’t really happened...
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Loyalty, Relationship
Medasource seems to consistently give us a better variety of candidates to choose from than other...
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Operations
It is hard to rate Medasource because the Medasource staff members are still ultimately individuals,...
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Operations
During our time working with Medasource, we have gone through a couple of different trainers, but...
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Operations
The consultants from Medasource were patient. Some small practices have older teammates and...
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Relationship, Operations
I had regular meetings with Medasource's leadership. We had multiple meetings with regard to account...
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Relationship, Operations
The at-the-elbow support from Medasource at every single go-live was a success. We were able to end...
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Relationship
There aren't really any improvements I would like to see from Medasource. In the at-the-elbow...
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Loyalty, Relationship
We have had a long-standing relationship with Medasource. They have been a trusted partner, and I'm...
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Relationship, Services
We have kept a pretty warm relationship with Medasource, and they have been really helpful to us. We...
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Loyalty, Relationship, Services
Medasource is one of the partners we call first. We have a couple of groups that compete pretty...
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Operations, Services
I value that Medasource was one of the first to move to a certain company for time entry. Approving...
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Relationship, Services
Our representative had conversations with a myriad of folks across our organization and the...
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Loyalty, Relationship, Operations, Services
A key differentiator is Medasource’s ability to immediately pull up biographies of ready candidates...
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Value
If we tell Medasource we have a rate, they will hit it. We just have to be ready to accept the...
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Services
A resource we have now has been a really solid self-starter. In this industry, we can get great...
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Relationship, Operations
I have primarily dealt with the firm's project managers. I'm not in the weeds enough to deal with...
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Relationship, Operations
Medasource is very knowledgeable, as opposed to some of the other firms that we have used....
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Operations
With staffing project managers, things could be done differently on the front end to set an...
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Relationship, Operations
If I had any feedback for Medasource, it would be to give their folks time to get more acclimated to...
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Relationship, Operations
We have run into some hiccups with a few consultants from Medasource, but their consultants were...
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Relationship, Operations
I was in constant communication with Medasource, and they were just very on top of all the...
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Relationship, Operations
In cases where we have converted a contractor to a full-time hire, Medasource has been great to work...
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Value
The only negative feedback I have about working with Medasource is about the billing process. In a...
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Relationship, Operations
I would choose Medasource because of my long-standing relationship with them. The firm knows the...
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Relationship, Services
We have had conversations with Medasource's leaders that I have appreciated. Those conversations...
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Relationship
Medasource's strategic abilities are pretty high up there in terms of aligning with our...
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Loyalty, Relationship, Operations
Outside of a few associates who we kind of had to settle on, Medasource has found folks for us...
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Operations
Medasource was filling a gap in our implementation for various projects, so we needed a certain...
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Relationship
Medasource provides great collaboration and communication. They have a quick turnaround for most...
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Relationship, Operations
We had to settle in terms of a few of Medasource's shortcomings. We had some very high standards for...
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Relationship
I have worked with Medasource on a lot of different projects through the years. Medasource has been...
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Relationship
Medasource is very supportive of anything that I need. I have no complaints. Other firms that I have...
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Relationship
I did not consider other firms. I only used Medasource. I only went out to them in this case, and...
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Relationship
We don't do RFPs anymore for this type of work. We go straight to Medasource. Medasource is our...
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Relationship
The strength of the partnership with Medasource is great. Things are always about us. They aren't...
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Relationship
One thing that stands out about Medasource is the quick ramp-up period. They are quick to acclimate...
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Relationship
The beauty of Medasource is that a lot of our firms want very black-and-white ideas. We do a lot of...
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Services
I have not had any issues or complaints with Medasource. And the outcomes we achieve with them come...
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Loyalty, Relationship, Services
The team at Medasource is very intentional about staying in touch and keeping us informed. The firm...
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Relationship, Services
What I would tell others about Medasource would be that customers are getting a true partner and a...
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Loyalty, Services, Value
When comparing Medasource to other firms, I share my price expectations up front, and I’m pretty...
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Relationship
The person that we work with from Medasource is wonderful. They are very responsive, and they...
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Relationship, Value
We use Medasource for hard-to-fill positions where our HR team struggles to find some of the people...
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Value
Medasource can negotiate where possible. One thing about the project is that we don't want to go...
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Relationship
Medasource understands, but they could do a little better in some areas. We had a resource that was...
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Relationship
If anything goes wrong, Medasource checks in. Even before anything goes wrong, they check in. I am...
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Loyalty
We considered other firms but went with Medasource because they offered the best contract for the...
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Value
The value add of using Medasource for this engagement is just continuity. I don't have to throw out...
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Operations, Services, Value
Medasource’s pricing is very straightforward and seems incredibly reasonable compared to other...
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Services
I always know who to get ahold of at Medasource. I always get a response the very same day that I...
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Relationship, Services, Value
Medasource is very responsive. We had an ongoing issue with someone working on my team who we had...
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Relationship, Services
The individual I work with at Medasource went through some changes, and rather than Medasource just...
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Relationship, Services
We work with a lot of firms, and Medasource is very responsive and very open to feedback, and we...
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Relationship, Operations
I don't think there are too many weaknesses on Medasource’s part, but maybe the knowledge base of...
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Relationship, Operations
Medasource does a good job of trying to really fill what we need, and we have a good partnership. We...
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Relationship, Operations
Maybe one thing I would suggest is that sometimes when we conduct interviews, the firm is actually...
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Operations
The firm is great at following up and just keeping me on point. They inform me about when contract...
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Relationship
The firm is very thorough in terms of prescreening candidates for me to try to find the right person...
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Relationship
Medasource does well at vetting the right people to ensure that while we may be bringing them in for...
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Relationship
We work with a lot of firms, and Medasource does really well with the way they communicate and...
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Relationship
Medasource has a nice touch. Regardless of who we have worked with in terms of account executives,...
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Relationship
Medasource knows how to execute and be strategic. They have multiple layers of involvement,...
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Relationship, Services
With the consultants, there is always one odd duck, but many of our consultants have been on the...
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Relationship, Services
What I find most valuable with the firm is that they are a text away, so their availability and...
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Operations, Services
I meet with our contact person often. We are always talking about the upcoming wave that is going...
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Value
I wish the firm didn't cost so much. That is true for every contracting company out there, but with...
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Relationship
Our overall experience in working with Medasource has been fantastic. The firm has been happy to...
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Services
Medasource is aware of our concerns now, but ultimately, we just weren't seeing value in the time...
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Relationship, Operations
We are not in a position to be able to offer our program in the timeline we were hoping for. We have...
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Relationship, Operations
We have been using Medasource for a number of years now to help us supplement our full-time...
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Loyalty, Operations
Medasource is the full gamut. They have senior-level expertise with our EMR. The program that...
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Relationship, Operations
The person I worked with from the firm was always very responsive. The firm always gave me options...
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Loyalty, Relationship
I did not consider any other firms for this project because I already had a history with Medasource....
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Relationship
What I like about Medasource is that they listen to me and do what I ask. They really try to be a...
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Value
The value add of the firm is that they are flexible. We can bring people in and out. We can hire...
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Operations, Services
Medasource’s strategic approach that we have found the most effective just involves their timeliness...
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Relationship, Services
Medasource has really prompt communication. For example, we were getting ready to start a new...
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Operations, Services
The only thing that stood out with the last project that would have been a bit better to understand...
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Loyalty, Relationship
We have recommended Medasource before. The partnership is a really good one to have. Medasource is...
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Relationship
Medasource is looking for areas where we may need help and ways that they can strategically help us....
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Value
The value of using Medasource for us is that, in a tough economic environment, because we have a...
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Relationship
Because we have a project manager, the engagement is all about outcomes. I would rate Medasource’s...
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Relationship
I would buy Medasource’s services again. I have actually referred them to some of my other...
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Relationship
Medasource very much impressed me with their thoughtfulness, and they interviewed me multiple times...
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Relationship, Services
I had a couple of billing issues where we were charged and shouldn't have been. I immediately spoke...
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Relationship, Operations
We have had a very positive experience with Medasource. I feel like I have built a relationship with...
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Relationship, Operations
With Medasource, we are able to call them quickly and get resources turned around immediately. We...
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Relationship, Services
I know that Medasource is looking more on the healthcare IT side, but I see them lacking a little on...
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Relationship, Operations
I have seen other consultants who are higher performing than the ones we got from Medasource. They...
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Relationship, Services
Medasource is really thorough with their proposals. We had them present on some of the services that...
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Relationship, Operations
Medasource feels like a true partner because they understand the projects we are working on and have...
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Relationship, Operations
Medasource brought talent to us in an extremely expedient manner, and there were multiple candidates...
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Relationship, Operations
Some consultants from Medasource have been better than others. Some of the résumés may look good,...
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Relationship, Services
Medasource is readily available. I'm able to text my representative that I work with to get things...
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Loyalty
We know that the firm has successfully provided talent for us before, and we didn't have to go...
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Loyalty, Relationship
Medasource listened to us, and they found good human beings to fill the unique needs we had. The...
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Relationship, Operations
Medasource provided us with an excellent candidate. The consultant we worked with became a member of...
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Relationship
Medasource checks in regularly; they solve problems and are a good advocate. I am very pleased. The...
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Value
This engagement was very expensive. We could have brought someone in full-time for a couple of years...
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Relationship
What is most valuable with Medasource is their willingness to roll up their sleeves and get the job...
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Relationship, Operations
Our representative at Medasource is amazing and eager. I appreciate their drive and how they always...
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Loyalty, Relationship, Services
We get better people from Medasource than we do from other firms we contract through. I have...
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Relationship, Services
Medasource is a great partner to work with. Our pain point is not having the staff. Medasource helps...
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Services
One of the areas that we have struggled with with Medasource we have also struggled with with every...
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Loyalty, Operations, Services, Value
I would partner with Medasource again. When we add FTEs, finding smart, associate-level people is...
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Value
Medasource’s pricing has always been transparent. I have never been surprised. If I tell Medasource...
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Services
The only way Medasource could have improved the quality of their consultants would have been by...
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Loyalty, Relationship, Services
We considered other firms before we hired Medasource. Since then, we have had a really good...
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Loyalty, Relationship
I would buy Medasource’s service again. We went with Medasource because we had a really positive...
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Relationship
With Medasource, there is nothing that I'm not satisfied with. We have a good relationship....
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Services
We always want things to be cheaper than they are. Medasource’s rates are frankly very competitive....
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Relationship
I haven't had any concerns with Medasource’s execution. The folks that Medasource has placed with us...
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Relationship, Value
I think Medasource is in it for the long haul. We have had a synergistic relationship for quite a...
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Relationship
I think it is hard to be really strategic in a staff augmentation role. Any individual from...
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Relationship
The firm consistently gets us qualified candidates. We have actually hired some candidates multiple...
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Relationship
The firm's knowledge and experience in the system are far better than any other consulting company I...
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Relationship
When there are issues with individual contributors and their performance, Medasource addresses them...
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Relationship, Services
Medasource’s ability is high, but we don't use it. That is more on us than them. I don't think we...
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Relationship
Medasource won our business. Another firm had the bulk of our business previously. For this type of...
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Relationship
Medasource gives us folks who have software expertise to help us work with them and kind of bridge...
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Relationship
Early on in the engagement with Medasource, we had resources coming in and performing the same tasks...
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Operations
I don't know how to describe my experience with Medasource other than good. They are personable,...
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Loyalty, Relationship
We chose the firm due to an already established relationship. If we were to go find a different...
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Relationship
The person that we requested from Medasource has been on a project with us before, and the firm...
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Services, Value
The value Medasource added was to accelerate projects that were important to us without us having to...
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Loyalty, Relationship, Services
One of the main reasons we went with Medasource was that their leadership team was extremely quick...
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Operations, Services, Value
Medasource showed up, brought in good talent, and executed the work alongside us. The experience of...
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Relationship, Operations
Medasource was really great to work with. I could text with their main person at any time, and they...
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Operations
Medasource has a program to onboard junior analysts, and it is almost like a direct contract-to-hire...
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Relationship, Services
I really liked that Medasource knew exactly what I was looking for. I feel like they found me the...
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Value
Medasource is willing to help us in ways that really show that they trust us to do the right thing...
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Relationship
Medasource is very available, particularly our point of contact, who is always available for me at...
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Loyalty, Relationship, Operations
We went with Medasource because they were the easiest to work with. As we have had positions to...
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Value
Medasource is up front with their charges. They don't charge for every little thing.
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Operations
We engaged Medasource late in the game to do this work, and they galvanized the plan pretty quickly....
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Relationship
Most of the Medasource consultants were very good and consistent, but one was a little inconsistent...
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Loyalty, Relationship
We did not consider any other firms for this project. Based on the history of Medasource, that is...
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Relationship, Services
Medasource follows up. I have had a couple of people come to our office just to check in, see how...
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Loyalty, Relationship, Operations, Services, Value
I didn’t consider any other firms for the project. I didn't want to have to go out to a brand-new...
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Loyalty, Relationship, Services
Medasource is very responsive, fast, and efficient. We got everything done very quickly, and that...
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Loyalty, Value
Finding people with the right experience for our team can be difficult just because it is niche, so...
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Relationship, Operations
I haven't had a subpar consultant from Medasource ever, and I can't say the same for other firms we...
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Relationship, Operations
We liked the fact that Medasource listened to what we really needed. They were also able to dig into...
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Relationship
Because Medasource wasn't familiar with our organization, we had to bring them up to speed on what...
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Relationship, Services
I work with the same person from Medasource, and they have been really easy to work with. However,...
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Relationship, Operations, Value
Usually, Medasource executes really quickly, and they are good. They have always been 100%...
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Relationship, Services
We had to get rid of some of the consultants from Medasource because of some bad behavior, so I...
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Loyalty
The firm did nothing for us. We just selected their staff over other consulting firms' staffs. And...
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Services
I'm a really big fan of the staff at Medasource. The people from Medasource are great communicators,...
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Commentary Summary
Comment Type Breakout