Patient and Consumer Health Portal Comments

 

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Current Time Inside Cache Tag Helper: 1/18/2021 12:38:15 AM and Model.EvProductId = 74456

Commentary Summary

Positive
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Neither
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Negative
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User Commentary

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Manager

Service and Support

We don’t have much going on with MEDITECH’s portal, but the vendor is in a reactive position because...

Jan 2021
 Helpful

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Manager

Interfacing and Integration

There are no issues with the portal that I am aware of, and the way that it integrates makes it...

Jan 2021
 Helpful

 or  to see details.

Manager

Other Observations & Comments

Having training resources from MEDITECH is hard right now with COVID-19, but I don’t feel like we...

Jan 2021
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

There have been some good updates to MEDITECH's system. We have had pretty good updates. I don’t...

Jan 2021
 Helpful

 or  to see details.

VP/Other Executive

Future Outlook

The portal is definitely part of our long-term plans. We will be looking to optimize it. We are...

Jan 2021
 Helpful

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VP/Other Executive

Other Observations & Comments

I have had a good experience with MEDITECH. They don’t always meet the timelines that they...

Jan 2021
 Helpful

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VP/Other Executive

Interfacing and Integration

We run into some issues with integration because MEDITECH has some proprietary things where it is...

Jan 2021
 Helpful

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Manager

Other Observations & Comments

MEDITECH's EMR is better than Patient and Consumer Health Portal, but there is a lot of opportunity...

Dec 2020
 Helpful

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Manager

Service and Support

Our vendor support people have been constant. They have been the same people, and they have been so...

Dec 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

I would buy the product again. We can't just exist with MEDITECH's system alone, but MEDITECH is...

Dec 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Other Observations & Comments

Training is probably the number-one thing that MEDITECH could make sure that we are more aware of...

Dec 2020
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

Patient and Consumer Health Portal is working well. Patients appear to be happy with the system. The...

Dec 2020
 Helpful

 or  to see details.

Director

Other Observations & Comments

We use the patient portal for the acute care side, but there isn’t a lot of private communication....

Dec 2020
 Helpful

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Director

Service and Support

MEDITECH is very good about not charging us for every little thing. They do a good job of supporting...

Dec 2020
 Helpful

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Director

Implementation and Training

We hired our own portal analyst for adoption, so we had to do training internally. We had to hire...

Dec 2020
 Helpful

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Director

Functionality and Upgrades

At the time we implemented the MEDITECH patient portal, it did not perform appointment notifications...

Dec 2020
 Helpful

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VP/Other Executive

Functionality and Upgrades

The product functionality is getting better for the portal. MEDITECH has a fairly robust...

Dec 2020
 Helpful

 or  to see details.

Physician

Interfacing and Integration

The portal's ease of use is very good once patients can get in. It just depends on how much time...

Dec 2020
 Helpful

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Physician

Functionality and Upgrades

It seems as though everything is in one package. We have to pay extra to use the virtual visits, but...

Dec 2020
 Helpful

 or  to see details.

Physician

Functionality and Upgrades

I don't really see a lot of interoperability within the portal for a patient. I like the MEDITECH...

Dec 2020
 Helpful

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VP/Other Executive

Functionality and Upgrades

MEDITECH upgrades work pretty much without flaw. The product is pretty easy to use, and it is very...

Dec 2020
 Helpful

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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

We got MEDITECH's portal for patient integration and engagement. That was a strategic choice.

Dec 2020
 Helpful

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VP/Other Executive

Functionality and Upgrades

We are still waiting for some features from MEDITECH. For COVID-19, we had virtual visits set up...

Dec 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

The executives at MEDITECH have been fabulous.

Dec 2020
 Helpful

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VP/Other Executive

Functionality and Upgrades

We definitely have a huge percentage of our population engaged with MEDITECH's portal, and MEDITECH...

Dec 2020
 Helpful

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Analyst/Coordinator

Lessons Learned

We have had some struggles with the portal, but some people expect too much from the system. The end...

Jun 2020
 Helpful

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CIO

Implementation and Training

The implementation went well. People like my director came to me and told me that the vendor went...

Mar 2020
 Helpful

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