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Patient and Consumer Health Portal
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User Commentary

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CIO

Product

Patient and Consumer Health Portal is very easy to use. It is a no-frills system, but it gets the...

Feb 2023
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(0)
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Director

Product

I like the ease of use for the end user. Patient and Consumer Health Portal is a simple platform...

Jan 2023
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(0)
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Director

Product

I would like patients to be able to see their balance in the portal even though we are using a third...

Jan 2023
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(0)
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CIO

Product

MEDITECH’s product is clean, simple, and easy to navigate. It has big icons, small words, and...

Dec 2022
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(0)
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CIO

Loyalty, Product

Patient and Consumer Health Portal could have more functionality, and MEDITECH doesn't have a...

Sep 2022
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(0)
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CIO

Product

Patient and Consumer Health Portal works well and is easy. It doesn’t require a technical degree to...

Sep 2022
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(0)
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VP/Other Executive

Relationship, Operations

As is customary with any healthcare organization, MEDITECH has a lot of new staff members join their...

Jul 2022
||
(0)
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VP/Other Executive

Relationship, Product

MEDITECH has been a great partner. They do have some delays with new regulatory functionalities, but...

Jul 2022
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(0)
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VP/Other Executive

Relationship

MEDITECH’s support teams are pretty good. Every time I have needed to kick an issue up to a VP or...

Jul 2022
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(0)
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VP/Other Executive

Relationship

If we need any customization with the product, it has to go through the vendor's development team,...

Jul 2022
||
(0)
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VP/Other Executive

Culture, Value

In this environment, it feels like we get charged for every little thing. However, we are pretty...

Jul 2022
||
(0)
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VP/Other Executive

Product, Value

MEDITECH has done a lot of innovation on the web front end and on the physician workflow. They have...

Jul 2022
||
(0)
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Director

Relationship, Operations

The transition to MEDITECH's solution was handled with external support but also with an internal...

Jun 2022
||
(0)
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Director

Culture, Product

MEDITECH's portal is not that good. Patients are unable to pay a copay while they are sitting in a...

Jun 2022
||
(0)
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Director

Product

One of the struggles we have is checking in and preregistering patients. We have to print everything...

Jun 2022
||
(0)
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Director

Culture, Value

I don't think anybody is going to buy the portal exclusively without buying MEDITECH's EMR, and I...

Jun 2022
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(0)
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Director

Relationship

There is ongoing communication with MEDITECH, and that is how we find out about things. The...

Jun 2022
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(0)
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Analyst/Coordinator

Operations, Product

The struggle with upgrades is that we only get pieces of the functionality. We think we are going to...

Jun 2022
||
(0)
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Analyst/Coordinator

Loyalty, Product

There is some functionality that we have been trying to implement for a long time. For example, we...

Jun 2022
||
(0)
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Analyst/Coordinator

Product

We get a lot of use out of the virtual functionality, like the virtual visits or the ability for...

Jun 2022
||
(0)
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Analyst/Coordinator

Product

We want push notifications for the portal app on the phone. Everything comes to the user’s email,...

Jun 2022
||
(0)
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Analyst/Coordinator

Product, Value

The biggest benefit from the product is that it is connecting the patient to their own information....

Jun 2022
||
(0)
 Thank you  Helpful

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