MH-CURE
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Paul Hess
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KLAS Research Director - Paul Hess
 
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User Commentary

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Analyst/Coordinator

Mobile Heartbeat has done an excellent job in terms of delivering what they have promised. Issues...

Mar 2022
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Analyst/Coordinator

We really haven't had any major issues with Mobile Heartbeat. We have been adding new features and...

Mar 2022
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Analyst/Coordinator

Our agreement with Mobile Heartbeat is based on the number of beds that we have in our hospital...

Mar 2022
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Analyst/Coordinator

We ended up doing most of the training, but Mobile Heartbeat provided training decks and made a...

Mar 2022
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Analyst/Coordinator

The system's functionality is great, but we have a lot of people with different technology and age...

Mar 2022
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Analyst/Coordinator

There are speed issues with the way the notifications come in, especially on BYOD's for our...

Mar 2022
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Analyst/Coordinator

Mobile Heartbeat has provided us with information when updates have been available. We have had to...

Mar 2022
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Analyst/Coordinator

I don't expect my satisfaction with Mobile Heartbeat to go down. My satisfaction will stay at least...

Mar 2022
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Manager

The vendor offers integration with all kinds of systems, and there is nothing complex about the...

Mar 2022
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Manager

Mobile Heartbeat does well, and they are a small company. We have dedicated support people, so we...

Mar 2022
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Manager

The product integrates well and does everything we ask it to do concerning integrations. Mobile...

Mar 2022
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Manager

The vendor doesn’t offer implementation services, and we don't use their training. We have had the...

Feb 2022
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Manager

The product’s interoperability with our EMR is very low, so we are going to leverage our EMR...

Feb 2022
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Manager

The biggest problem we have with the product is keeping up with iOS updates. The VoIP calling uses...

Feb 2022
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Manager

We have a good relationship with the vendor. They explain any future releases or new...

Feb 2022
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Manager

If an organization is small and doesn't have Epic, MH-CURE is a fabulous solution. The vendor is...

Feb 2022
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Manager

The product is great for what it can do, and it is good for smaller inpatient settings. Some...

Feb 2022
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Manager

We will probably replace the product in the future because of changes within our organization. We...

Feb 2022
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Manager

The vendor may sunset the product in the future. It has certainly served our purpose, and we have...

Feb 2022
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Manager

We have had some meetings with the vendor's executives, but it would help us to meet with them on a...

Dec 2021
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Manager

We expected that we would be able to take wound photographs on the solution and import them into our...

Dec 2021
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Manager

The vendor sends us frequent reports on text receipt times, so we closely monitor how fast a message...

Dec 2021
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Manager

The vendor is proactive about things, and they do get back to us. If we have an issue, then someone...

Dec 2021
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Manager

From the time that we found Mobile Heartbeat, we were very much engaged with them. They worked...

Dec 2021
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Manager

The vendor has gotten better at delivering upgrades and things like that. When we have done...

Dec 2021
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Manager

We pay an annual fee for maintenance and support. In the past, the vendor has sent us quotes for...

Dec 2021
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Manager

MH-CURE has certainly improved. When we first started with the solution, I might have said that it...

Dec 2021
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Manager

It takes the vendor longer than we would expect to generally release some of the solution's functions....

Dec 2021
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