MH-CURE Commentary
Filtered view: All
Subject Expert
Paul Hess
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Relationship, Value
Mobile Heartbeat does a very good job of keeping their promises. In the beginning with them, we had...
Login or Create an Account to see details.
Product
Mobile Heartbeat keeps the system current, but there isn't a lot of innovation going on right now....
Login or Create an Account to see details.
Product
MH-CURE is a good solution. It is something that I would probably recommend if its functionalities...
Login or Create an Account to see details.
Loyalty, Product
In our current situation, we wouldn't buy the system again because there are benefits that we could...
Login or Create an Account to see details.
Loyalty, Relationship
Mobile Heartbeat has gotten better with charges. We have done a lot of work with them. They have...
Login or Create an Account to see details.
Operations
Mobile Heartbeat doesn't really do any user training. They give us materials, and we have to do all...
Login or Create an Account to see details.
Loyalty
One of the reasons we chose Mobile Heartbeat was that they had an open API that we could develop...
Login or Create an Account to see details.
Loyalty
Mobile Heartbeat is doing something pretty cool with real-time location services and using Apple...
Login or Create an Account to see details.
Product
The biggest challenges we have with Mobile Heartbeat are buy-in and ease of use. MH-CURE does not...
Login or Create an Account to see details.
Loyalty, Product
Mobile Heartbeat’s infrastructure is very insecure because of the way they architected their current...
Login or Create an Account to see details.
Product
MH-CURE’s biggest strengths are its VoIP integration, role-based configuration, and reliable voice.
Login or Create an Account to see details.
Loyalty, Operations, Product
Everything is going really well with MH-CURE. We had a little trepidation with going from a very old...
Login or Create an Account to see details.
Product
MH-CURE runs our network, so it isn't like they can use phones for everything else. When we deployed...
Login or Create an Account to see details.
Relationship
The vendor has production support staff members who we can reach out to. That has been very good. As...
Login or Create an Account to see details.
Operations
When we did our rollout of the system, I didn't feel like the vendor charged us for every little...
Login or Create an Account to see details.
Relationship, Product
We haven't had any issues with MH-CURE. We gave the vendor a few suggestions about it, and I know...
Login or Create an Account to see details.
Operations, Product
The real key with MH-CURE was being able to interface our nurse call notifications and images with...
Login or Create an Account to see details.
Value
The system works on phones. It provides the communication that we need within our facilities, and it...
Login or Create an Account to see details.
Relationship
With Mobile Heartbeat, right now we are in pretty good shape. Things have been stable for a while....
Login or Create an Account to see details.
Value
Mobile Heartbeat hasn’t failed to deliver anything. Mobile Heartbeat hasn’t charged us anything...
Login or Create an Account to see details.
Relationship, Product
MH-CURE just works. There are some interface changes I would probably make, but those are purely...
Login or Create an Account to see details.
​
Featured Report
Preferences