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MH-CURE Commentary
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Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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Clinical Communications Interoperability 2024: How Does Interoperability Enhance Communication among Deep Adopters?
Clinical Communications Interoperability 2024:
How Does Interoperability Enhance Communication among Deep Adopters?
March 2024
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User Commentary

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Manager

Relationship, Product

Mobile Heartbeat has just been very reliable, solid, and predictable. They have had progressive...

Mar 2025
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Manager

Loyalty

Mobile Heartbeat is looking at going to a more cloud-based system. That is what Banyan Platform is....

Mar 2025
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Manager

Operations, Product

We are still pleased with MH-CURE. We haven’t done any competitive analyses for it because it has...

Mar 2025
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Manager

Relationship, Value

Mobile Heartbeat does a very good job of keeping their promises. In the beginning with them, we had...

Jan 2025
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Manager

Product

Mobile Heartbeat keeps the system current, but there isn't a lot of innovation going on right now....

Jan 2025
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Manager

Product

MH-CURE is a good solution. It is something that I would probably recommend if its functionalities...

Jan 2025
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Manager

Loyalty, Product

In our current situation, we wouldn't buy the system again because there are benefits that we could...

Jan 2025
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Manager

Loyalty, Relationship

Mobile Heartbeat has gotten better with charges. We have done a lot of work with them. They have...

Dec 2024
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Manager

Operations

Mobile Heartbeat doesn't really do any user training. They give us materials, and we have to do all...

Dec 2024
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Manager

Loyalty

One of the reasons we chose Mobile Heartbeat was that they had an open API that we could develop...

Dec 2024
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CIO

Loyalty

Mobile Heartbeat is doing something pretty cool with real-time location services and using Apple...

May 2024
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CIO

Product

The biggest challenges we have with Mobile Heartbeat are buy-in and ease of use. MH-CURE does not...

May 2024
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CIO

Loyalty, Product

Mobile Heartbeat’s infrastructure is very insecure because of the way they architected their current...

May 2024
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