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MH-CURE Commentary
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Subject Expert
Jeffrey Allan
Associate Engagement Partner
KLAS Associate Engagement Partner - Jeffrey Allan
 

Commentary Summary

Comment Type Breakout

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User Commentary

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Director

We have had some issues where people thought they were logged in when they weren't. If someone logs...

Comment Tone Negative
Pillars Culture, Relationship, Product
Evaluation Unrated

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Director

MH-CURE works really well for messaging and making phone calls, and that is pretty much the only way...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

I like the interoperability of MH-CURE. It interfaces with a lot of things natively, so we don't...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

Mobile Heartbeat doesn’t really offer ongoing training. We do it internally.

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

Mobile Heartbeat does extremely well with support. They monitor everything, and they tell us about...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Manager

With MH-CURE, there isn't a lot of flexibility for the end users, meaning they can't control their...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

Mobile Heartbeat has a new platform called Banyan, which is where everything has moved to. So...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Manager

These days, Mobile Heartbeat avoids charging for every little thing. That was something we talked...

Comment Tone Positive
Pillars Culture, Value
Evaluation Unrated

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