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User Commentary
Relationship
Modio Health is very responsive, and their support is very helpful. They are quick to respond, so...
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Operations
OneView is easy to use, but I have never used a different platform, so I don't have anything to...
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Product
With some sites or different applications that we use from Modio Health, not for credentialing but...
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Product
The process by which we update facilities in OneView is a little cumbersome. It would be better if...
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Product
We like that OneView allows us to have everything organized in a one-stop shop for each of the...
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Loyalty
We chose to implement OneView because it is user friendly and organizes all of the providers'...
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Loyalty, Product
The new version of OneView is not my favorite, and we don’t use it unless we have to update licenses...
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Culture, Loyalty
Our administration was considering using an alternative to OneView to save money. I gave the other...
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Culture, Value
I don't necessarily keep track of every charge from Modio Health. We recently changed our policy for...
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Loyalty, Product
OneView’s biggest strength is a new feature with the ability to link to various organizations that...
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Product
We use the OneView forms that are sent to the providers that are getting credentialed or...
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Operations
Modio Health offers training. They send out emails and say we can go to Modio University and learn...
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Relationship
OneView is very easy to use. I’m not totally in touch with what they are doing with their...
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Loyalty
It seems like OneView is going to be with us in the long term because we are going into both version...
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Culture, Relationship
With Modio Health, a few things have taken longer than we expected. I get that, but for the most...
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Operations, Product
OneView is very user friendly and easy on the eyes. In some systems, there is a lot of data...
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Culture, Value
Modio Health avoids charging us for every little thing, and they work with us really well. We can...
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Product
I really like OneView. It is a helpful product. We have many different kinds of providers that all...
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Relationship
Modio Health is very responsive, and their support is really good. If we need to understand...
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Culture, Relationship, Value
Modio Health keeps their promises. If they say that the system does A, B, and C, then it will. If...
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Culture, Loyalty, Product
There are some nationwide items in OneView. For example, if we put a physician's name and...
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Relationship
The vendor is kind of passive when it comes to working with us. They will give us information, but...
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Relationship
I feel like Modio Health does the very best that they can, but there are some things that we want to...
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Loyalty, Product
With the new version of OneView, there are new options for running multiple OIG reports and...
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Loyalty, Product
I am pleased with what OneView does, but there is still a handful of things that Modio Health is...
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Product
Some things in OneView are automated, but when we have to make changes in the system, especially to...
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Relationship
I feel like Modio Health definitely does offer good support for upgrades. However, the vendor...
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Operations
We don't really get any ongoing training. When new things come up, Modio Health sends us an email,...
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Product
There are some limitations, but I would buy OneView again. We are pretty pleased with the system....
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Relationship
When we suggest things or ask Modio Health whether OneView can do something, they always take what...
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Relationship
Modio Health’s customer service is really good. The customer service people are very responsive....
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Relationship
The support team is always fast and helpful. Every time I have ever needed them, they have been...
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Relationship, Product
Sometimes the tool used to pull verifications from the state licensing boards can be slow. Modio...
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Relationship, Product
We have forms that we submit to Modio Health, and then they map things out, so it is like our work...
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Product, Value
I really like the ability to send the application to the provider. I really like that we can send an...
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Value
We are getting our money's worth. OneView is better software than the product we had before. The...
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Relationship, Operations
Nothing seems to be out of the ordinary. The upgrades happen pretty quickly. When Modio Health has...
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Operations
Modio Health has always been really good about the training, and they will even talk to us...
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Product
Being able to have everything in one spot for quick access is amazing. However, it would be nice if...
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Relationship
Whenever I have had to contact the help desk team at Modio Health, the team has been quick to...
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Product
The system doesn't automate anything. It pulls licenses, but we have to go in on each license and...
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Value
OneView is one of the cheaper solutions on the market. It does not have all the bells and whistles...
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Relationship, Product
OneView comes with customized reports. If we need a specialized report, we have to contact the...
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Relationship
The last time that I had a meeting with Modio Health, they said they were changing the platform and...
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Culture, Loyalty, Product
The platform is designed so that when we do a new provider, we pull up a field and type in the...
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Relationship
Modio Health’s executives have reached out to me several times when we have had issues, and those...
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Relationship
I wouldn’t choose Modio Health again because we don't have control over our data. I can manually...
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Operations, Value
When Modio Health implements changes, the changes are implemented effectively. When we initially...
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Product
The vendor was not able to effectively map our credentialing application for us. The problem was...
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Value
Modio Health doesn’t nickel-and-dime us at all, and I think OneView is a good cost-based program for...
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Relationship
Modio Health's strength is that they notify me of what is new and how I can look things up. If I ask...
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Product
The only thing I wish OneView could do is alert me via email if there are upcoming needs or anything...
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Operations, Product
Our physicians use OneView well, but I don't think they realize they need to update stuff. They...
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Culture, Relationship
Modio Health is not always proactive about what they offer. They don't always have something new or...
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Product, Value
OneView is a wonderful product. It has definitely made my job a lot easier and more efficient. The...
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Loyalty
When we were looking at systems, OneView was the easiest to use, and that is why we chose it. We can...
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Relationship
I work one-on-one a lot with Modio Health’s development team. They have been helpful and...
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Culture, Culture, Value, Value
We get our bill on a regular basis, and we pay it. It is based on how many providers use the...
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Relationship, Relationship, Operations, Operations
I get emails from the vendor when they do upgrades with new features. We will have new states we...
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Product, Product
OneView works fine for what we are using it for; we are extremely satisfied with the product....
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Relationship, Relationship
The only support I have needed is new forms, and that has been fine. I haven't had any other issues...
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Product, Product
One of the things I do on a regular basis is look at the people whose licenses are getting ready to...
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Operations, Operations, Product, Product, Value, Value
I don't know whether there is any other product that would do what OneView does on a cheaper basis....
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Product
Modio Health gets everything done in a timely manner and loads the credentialing things in the...
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Relationship
I have a very good rapport with the credentialing person from Modio Health.
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Culture, Value
Modio Health charges for every little thing. We have choices about the basics, and if we want...
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Loyalty, Product
Overall, I like the product. I have chosen not to look at other credentialing platforms because I...
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Product
One of the drawbacks of OneView is related to credentialing. I wish there were a way to import...
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Relationship, Operations
If we need something and tell Modio Health sooner rather than later, there will be an update that...
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Relationship
For a while, I wasn't hearing from my Modio Health contact person, and I expected that when I...
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Relationship
A representative or customer service person reached out in the last little while, but they didn't...
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Relationship, Product
Sometimes when we need to run a verification, there is a little thing that spins and spins. On...
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Relationship
Modio Health’s support team is there for us. If anything goes wrong, the vendor responds and tells...
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Product
OneView doesn't integrate with any of our current solutions. It is a standalone product, and we have...
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Product
I really like the product. It is easier than a manual spreadsheet, but I just think it isn't being...
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Product
There are fields in OneView that are not being utilized, and that is resulting in physicians falling...
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Relationship
Modio Health is good about trying to help us, but they may not be as effective in helping us as we...
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Product
I like the OneView platform. My issues are not really with the platform; my issues are with the...
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Product
There are a lot of things in the system that just aren't filled out. There are actual abilities for...
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Product
In credentialing, the OneView system is very user friendly, and it keeps all our data at our...
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Operations
After our initial onboarding with OneView, we received no additional training, and the meetings we...
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Product
We have been using OneView for a number of years, and it has worked. We can easily navigate through...
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Relationship
One thing that would be nice is if we could get admin access to the platform. Every time we need to...
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Relationship
Modio Health’s support team is good; we are pretty happy with them. They are very responsive. Most...
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Relationship
The vendor has been great to work with. The product has hiccups once in a while, but Modio Health is...
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Loyalty
Modio Health is probably the easiest vendor to work with. I vetted a couple of other programs, and...
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Product
Modio Health's system has been great. It is a very robust system, so I haven't needed more because...
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Operations, Product
The ease of use could be better because the users need some training. The product is not just iPhone...
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Relationship
The vendor has alerts and things like that, and they are keeping on top of things. As far as support...
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Product
OneView is a really effective product.
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Product
We put all the information into the product and use the product to track licensing, insurance, and...
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Operations
Things have been going pretty well. Modio Health constantly updates their solution. The whole...
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Product
The only complaint I would have is that for medical staff credentialing, Modio Health will assign a...
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Relationship, Product
The only complaint I really have is that if I want to run a report, I don't have the capability of...
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Culture, Relationship
Modio Health lets us know when there is an issue going on. A year or so ago, there was an issue, and...
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Operations
Education is important for future customers. Modio Health has training called Modio University, and...
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Loyalty, Value
The cost of OneView compared to other solutions in this space is really reasonable. That is the one...
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Value
There are things that Modio Health will charge for, but we have behavior monitoring that we can add...
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