Multiview ERP Commentary
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User Commentary
Multiview has partnered with us very little. It’s hard to get in touch with them when I need to....
I would buy the older version of Multiview ERP again. The older version was worth every penny. But...
The product is a lot better than some others. The new version is a lot faster than the older...
I used to be able to do multiple tasks within Multiview's system. I could look at the A/P, GL, and...
The one thing I liked that was changed in the upgrade is that I can highlight a column. When I'm...
The partnership could probably use a little improvement. I don't hear from our representative as...
Our interfaces are a pain now. When I have all my purchase orders in, if we have to reupload a file...
I don't think we're looking at changing at this point. The system is way better than what we had. It...
In the beginning, I took some of the little tutorials, but there's stuff missing, so it's hard. And...
I do like that I can set up queries and then go back and look at those pretty quickly instead of...
We're just making the system work and making sure we get our job done. We haven't missed any...
Multiview has something called a relative date, and when we take off the relative date, we don't...
There was an issue that I had, but I know that Multiview fixed it, because now I do the affected...
We wish Multiview could fix the budget system. It logs us out really quick. That seems to be a...
I do have one outstanding issue, and at this point, I've figured out a workaround, but it is still...
We've hit some concerns since we upgraded. Multiview pushed us into it. We weren't really ready. We...
When I have to post an ACH transaction and I'm in the manual check part of it, we used to have a...
Multiview has good, responsive customer service when we need it. If we have a question, we can send...
Most of the training was very good, but we're still struggling with one area. Before Multiview ERP,...
I've been very satisfied with the product. Multiview ERP is very easy to use. From my perspective,...
Support from Multiview has been pretty good. When we initially get ahold of the support people, we...
If I were on the old version, I'd rate Multiview with a top score, but I hate the new version. It's...
Multiview's ERP tool is a very robust system. I've worked with a lot of accounting systems, and it's...
Reporting is where I have the biggest challenge, so Multiview’s area of opportunity is either in...
Multiview is converting people to the new version, and to me, the training is a joke. We're...
The quality of support really depends on who we get. We submit a support ticket, and we have no idea...
Multiview is sometimes transparent with their charges. We were paying for more licenses than we...
The last time I had problems with a report, I got someone wonderful from Multiview. That person...
I've had a lot of issues with reporting because there are no canned reports. Everything is a custom...
The only part that Multiview is lacking on is report building. They haven't done a great job in...
When we first implemented the ERP system, Multiview let me continue working with the support person...
In the ERP system, the fixed asset module works great. The requisitions work great. The A/P module...
I would definitely continue to use the ERP product. It's just unique that Multiview would roll out...
I like the ERP system, and with the budget module going down, it's a big undertaking to switch to...
The ERP tool is an accounting system. Multiview continues to develop more modules, and I think we're...
Multiview has been great. Their support is good. I haven't had any issues with their support or...
The ERP system is pretty intuitive and very electronic. We used to pass around a lot of paper to get...
We have a multiyear contract with Multiview, and in that contract, it spells out how much the cost...
We used Multiview's budget module until it died. I’m not very happy with Multiview. They updated us...
Multiview is looking at how to make things more streamlined in the financial close process. They...
Multiview just came out with a new version, and there are some things about the old version that I...
We had issues with the Multiview representative who was put on our case for training. It was not...
Multiview's ERP system is built into my EHR platform. They're contracted with that. I can't even...
The data in Multiview's ERP tool is super easy to get at if we want to look at the raw data,...
We thought Multiview was our only choice with our current system, so we really didn't feel like we...
I’m very satisfied with Multiview’s support team. They have a ticketing system, and when I put in a...
The only outcome we’ve had with Multiview is a conversion. We haven't really partnered on any...
The outcomes we have achieved with the ERP system include speeding up the workflow for getting...
There are some things Multiview needs to work on over the next year to improve implementations....
What I would tell other people about Multiview is to do their research and make sure the ERP tool is...
Another hospital had issues with the ERP system and their EHR using decrement files because they had...
Multiview answers any questions that I send in through the service desk team. I don't have any...
Multiview is trying to allow for more enhancements, like EDI, but I feel like it also takes me a lot...
There has been a lot of growth at Multiview over the last year, but my concern is who they're...
Something not positive has happened at Multiview in the last year. The implementations have not been...
The vendor has tried to partner with us to sell us stuff, but I'm not interested in adding anything...
I do wish Multiview’s training materials and videos were a little easier to understand. We learn a...
Multiview has come a long way with their support. When we submit a ticket, they're very helpful, and...
Originally, I really liked Multiview ERP. It was basic, user-friendly, and not complex to navigate....
I would buy the ERP system again because I don’t want to learn another one. I can use the ERP system...
I’m not very satisfied with Multiview’s training program. We need more training on some things;...
With Multiview’s support team, sometimes we have to wait, or they have to call us back. It takes...
The ERP system does not meet all our needs. It's pretty basic. It could do a little more. I guess it...
With the installation of the new program, the ERP system is getting a lot better. I like to see...
Multiview is reasonable with their charges. The system feels like it’s worth the money. We are...
We’d like to learn more about the ERP program, and making it easier to find answers without having...
Multiview is pretty supportive. They're very helpful when they finally get on and give us a call....
By using Multiview's ERP system, we’ve been very productive, especially on the ACH side. It groups...
We were on another vendor's solution before, and I would say the transition was fairly smooth. I...
We have no intention of switching away from Multiview's ERP tool. We've seen tangible improvements...
The individual who handled our initial implementation training for the ERP tool was excellent. They...
I feel like Multiview partners with us. We have a dedicated client success executive.
The initial onboarding training for the ERP tool is like drinking from a fire hose because customers...
One thing that could be improved in the ERP solution is that when we submit a support ticket,...
I feel like Multiview's ERP solution is worth the money that we’re paying for it. Multiview is...
In terms of the cost, there are more expensive options out there than Multiview's ERP solution, and...
I don't know that we have ongoing support, I actually have a current unresolved opportunity with...
Multiview has a lot of good functionality. Their tool has functionality that didn't exist in our...
It can take several days to get a support ticket resolved, and given the size of Multiview as a...
If KLAS had asked me about Multiview’s training several years ago, I would have given it a high...
We implemented all that we needed when we implemented, and we have participated in the upgrades....
Back in the day when we started with Multiview, our organization looked a lot different, but we have...
I was very happy with Multiview when we first went live. We had a great implementation team, and the...
The vendor focuses on how to streamline the month-end process, but there isn't a one-size-fits-all...
I have issues with the upgrade. Everything requires more clicks, and settings don't hold. With the...
It would be nice if the system had a standard income statement and balance sheet. We had to create...
The interface portion has improved, and I like the additional functionality for exporting data and...
A couple of the modules are pretty weak. We don't use all of the modules. I'm sure there are some...
In general, the support is very good. The support people are very responsive.
Some of the vendor’s basic functionality was overlooked in the vendor version, so they're having to...
When we start getting into some of the higher-level support things, like reports, things tend to...
The vendor has a great vision. They just went through a new version. There’s a pretty big...
The implementation is a huge deal. As we implemented the system and then started working in it, we...
The vendor truly tries to stick to the contract. We had a little discrepancy on some language around...
With Multiview, we discussed from the very beginning that we wanted our department managers to be...
Multiview’s support people are very good. When we finally reached the point where we could implement...
The materials management system has worked very well with Multiview ERP in terms of getting the...
Regarding Multiview’s training, I believe that if they had put someone on-site initially for maybe...
An issue we've had with the implementation process is that Multiview is very structured in their...
I like Multiview ERP. It is working very well, but it has taken a long time to get to the point we...
Multiview’s resources are very good. We've had excellent support from the consultants. The system...
Multiview’s support could be improved with more timely responses, but I know Multiview genuinely cares....
Multiview did a version upgrade, and they could have done a little more product development and...
Multiview’s training is great because they have everything preloaded into a learning lab. They walk...
The vendor's big goal is to basically help us close our month end more quickly, get expenses and...
Multiview ERP is user friendly. As a finance team, we are very used to working in Excel, and...
With the different solutions within Multiview ERP, Multiview is hitting most of the points. A couple...
Multiview is trying hard. That's why I think this last change was in the right direction. They just...
Reporting is not Multiview ERP's strong point. If I were going to ask Multiview to enhance anything...
One of the strengths I point out about Multiview ERP is that it's scalable. Small organizations like...
Multiview has been really good. They lay out the contract, they give me a good, clear number, and...
The last update Multiview did was hard, and they don't seem to be listening like they used to. They...
Multiview doesn't do as good a job of making us aware of the training. It's just not communicated...
We meet every so often with our Multiview representative and have a little review session. We then...
Up until this last change, Multiview's support has been super great. Since then, it has dropped off...
Multiview is really good at getting back to us quickly. My problem is that I don't need help from...
ViewSource 360 has been a game changer for our ability to communicate with our managers about the...
ViewSource 360 is what makes Multiview ERP different. What makes Multiview ERP different is its...
There are some issues with the budget module that Multiview is asking us to move to. We want to...
Multiview is very committed to the healthcare space. They're regularly learning more about...
Multiview partnered with me on ViewSource 360. That is the differentiator with Multiview. It puts...
I think superusers become superusers because they're willing to try things. We don't get trained to...
I felt super lucky that the organization I moved to already had Multiview ERP. It was a known...
Multiview did everything fairly well during the implementation. The materials management module was...
There's something wrong with the coding in Multiview ERP. We've shown Multiview how we are coding...
I don't see innovation as a major area that Multiview needs to focus on. To me, it's more of a utility....
There are a few things that were promised more on the sales side, and I understand that isn't...
Multiview has improved our monthly reporting packages.
By using Multiview ERP, our goal was not to have to use Excel spreadsheets as much as we were using...
Multiview’s goal was to reduce the time we spend doing the month-end close, and their product is...
I’m using Multiview’s financial reporting module. Previously, part of my closing process was to get...
Multiview ERP has an export feature. I used to have to export data out of our old system, convert it...
My favorite feature of Multiview ERP is the ability to pay vendors by ACH. That saves a lot of...
With Multiview ERP, the materials management side is also a big improvement over what we were doing...
I have an account manager that I can always call, and they have a support system. They have a...
We have a great client service representative from Multiview who reaches out periodically. That's...
If Multiview has something out there that's already canned that we are trying to do, it's fantastic....
The transition to the newest version of the solution was honestly really easy. It functions very...
The onboarding training was great for Multiview ERP, and the vendor showed us the day-to-day stuff....
Multiview ERP is intuitive for an accountant. If a user thinks in Excel, as most of us do, it's...
At first, Multiview ERP was great. I enjoyed it. I loved the flexibility of the reporting. I liked...
It took Multiview a long time to build out our payroll submodule. One of the reasons behind that was...
The new Multiview platform isn't an improvement. I can't do anything with it. It isn't supporting my...
Multiview finds great front-facing people who really want to help. The people that I work with at...
We are a fairly advanced user of Multiview ERP. We heavily use the related accounting data feature...
For the most part, things have been pretty good with Multiview ERP. We do a couple of projects here...
I did not like the latest update for Multiview ERP in the beginning. I like it more now. This newest...
We just didn’t give Multiview enough time for training. They did their best.
When I put in a ticket, Multiview responds right away. Some of the customer service representatives...
In Multiview ERP, we need to scan barcode labels on the products. Every supply department wants...
Multiview charges us for every little thing separately.
Multiview’s training is not effective because it's mostly done through their videos. So when we ask...
It's difficult to just talk to somebody at Multiview and just get a quick answer. We start by...
Our representative tries their best, but I don’t think that Multiview as a company is a true...
We recently upgraded Multiview ERP, and it has doubled the time it takes to do things, especially...
The cloud-based version of Multiview ERP is way more expensive than the previous version.
Multiview's support is pretty good. In the past, the support people have been great. They're fast to...
I think Multiview has a great Learning Lab. They really have a lot of training tools available....
The new version of Multiview ERP doesn't save our preferences the way the previous version did....
Like any software vendor, Multiview nickel-and-dimes us over licenses for every single capability....
The key parts that we wanted and were hoping to see in the version coming out are missing. In the IT...
One of the biggest issues with communication with Multiview is that we never receive emails from...
I would have probably rather gone with another system because one of my team members was familiar...
Overall, Multiview ERP is a good product. There are definitely some shortcomings, but we also need...
The budgeting side of things is horrible. It's like Multiview never finished the product. We can't...
Sometimes Multiview's support is good, and sometimes it's not. Sometimes we get somebody and talk to...
Multiview ERP is a good product. There are things that we were hoping for that don't work, but the...
Multiview is pretty responsive as far as training goes. But I haven't had good luck with the...
Areas of disappointment with Multiview ERP would be that Multiview oversold some spots that we were...
At first, we had managers updating their information in Multiview ERP, and that was a complete...
Multiview ERP is part of my long-term plans. I really like it. Because I don't have many staff...
I still think Multiview doesn't understand the little bitty hospitals and how much work it takes to...
Multiview ERP is a little pricey. I like the product, but it costs a lot.
We still have a bit of a disconnect, and there are still some weaknesses of Multiview ERP that we...
One of our other vendors wanted us to go with Multiview. I also have friends who use this other...
So far, partnering with Multiview has been pretty good. It's been like drinking from a fire hose,...
The implementation of the ERP system is the only negative experience I've had. Our balances from our...
Multiview ERP has made reporting much simpler. We previously used a different system, and Multiview...
Multiview could have been clearer with training. Sometimes the trainers skipped through things, and...
Multiview’s support people are very timely, but they usually respond by sending a link to the...
We are able to work on projects with the vendor and get things done. I think Multiview is all in....
I think there is more we could learn with Multiview ERP if the knowledge base were easier to use. We...
Occasionally, documents and columns do not load properly in Multiview. When that happens, we have to...
I was a bookkeeper for years and used other systems, and they were horrible. They were very...
I would tell other customers to make sure they have everything they need from their EHR and HR...
Multiview has a really good base. It seems like their team is built on accountants. The solution is...
In Multiview ERP, we like the AP workflow. If we have a simple amortization that is going to hit the...
Multiview could improve their budgeting system. I believe we have that as part of our package, but...
I would buy Multiview ERP again because our previous solution was more based on a medical...
We can't ask for what we don't know exists. We want to know whether there are things out there that...
Multiview's customer support department might be a little bit understaffed. Sometimes I reach out,...
The cheaper Multiview ERP can be, the better I'll feel. But overall, I think the value we're getting...
We just came from an implementation of a different solution that was absolutely horrible, so this...
In Multiview ERP, there are some enhancements that we're trying to get the vendor to make. If we...
With Multiview ERP, we sat in on multiple video-based trainings. One thing I would have liked is the...
Multiview ERP is complex, and for the most part, it fits our needs. I’m not super happy with some of...
Multiview ERP is used basically for finance. We process invoices through Multiview ERP and handle...
One thing Multiview does a lot of times if we have an issue with a particular module is tell us to...
We could have gotten better training from Multiview. But the support team is very good. I'm very...
I like our ability to search for and retrieve information on any different areas in the ERP tool....
We need the solution's reporting, general ledger, and A/P functionality in order to meet our...
Multiview is always updating the modules to meet the current environment and current trends. In...
Multiview’s implementation process was difficult and poorly done. The implementation team must have...
On the GL side, the project manager was just not engaged in the implementation process. This person...
Ever since we finally got it implemented, the software has been fantastic. The solution is easy to...
It seems like, particularly in the supply chain functions, the ability to keep non-inventory supply...
We really struggled trying to choose between Multiview ERP and another solution. They were priced...
I have a recurring check-in with our assigned Multiview associate. They are always helpful with any...
The access to Multiview’s client portal is something that we appreciate. We can Google what we need...
Multiview ERP has worked pretty well for us. It does the same thing pretty much every accounting...
In terms of training, Multiview came up with a bunch of short videos and things that we can go...
I love Multiview. Their support is awesome. We were using a very old system before Multiview ERP...
I am happy with Multiview overall; my reason for not having a higher score is that I did not receive...
We have been extremely pleased with Multiview ERP. We often rely on reports and data that we can...
The system's speed is something that could be improved. I know that the system processes a lot of...
When it comes to support, Multiview is very responsive. We can log into their support website and...
The quality of Multiview ERP is excellent. I like just about everything about the system, including...
Multiview has really helped us with our month-end process since we can analyze revenue in different...
In Multiview ERP, we can look up the history of things from day one when we went live with the...
Prepaid amortization in the system allows for an accounts payable clerk to tell the system how long...
We have a recurring call with our account representative, and we are always looking for ways to end...
There are some things that are very, very easy to get into and find in Multiview ERP. However, there...
Multiview ERP is happy to accept different file types, whether that is with a manual Excel upload or...
Our implementation teams struggle because they are trying to do their best for their clients....
The only area that I have any pause or any struggles with is the reporting in Multiview ERP. If...
Multiview ERP is really intuitive and easy to use, and it is very well supported.
Multiview’s service is unmatched. I have never experienced anything like it. They just always win...
Multiview's implementation specialists are absolutely fantastic, but our front-line customer folks...
Multiview just did their V23 upgrade, and they listened to customer feedback for that. Some parts of...
The budget module in V23 still isn't working, and our entire facility had to do our budgets manually...
The upgrade from V22 to V23 was a huge change to how the platform looked, to the point where all of...
Multiview charges for every little thing. Anytime I need something small, like a title changed on a...
Multiview's biggest strengths are their education and information on the system's use. The vendor...
I honestly don't have any areas of improvement for Multiview. They have done a nice job of keeping...
I don't work with Multiview personally, but my team works with them. I have had absolutely zero...
Multiview is a preferred provider for our EHR product, and that is why we went with Multiview ERP....
Multiview has a super great support system to work with. I have recommended Multiview before.
The finance, general ledger, and accounts payable module in Multiview ERP has been great. When we...
Commentary Summary
Comment Type Breakout