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User Commentary
Product
The solution isn't intuitive or user-friendly. It is just clunky. That might change when we go to...
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Loyalty
I think the solution is really slow. I have to say that. We were told when we moved to the cloud...
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Product
We have used the solution to implement workflows and electronic invoicing. We are doing more to get...
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Product
I do kind of like the simplicity of the solution, and it is pretty intuitive. The only thing I don't...
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Relationship
The vendor is always very helpful, and they have good customer support people. The vendor does...
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Relationship, Operations
Based on the experiences I have had with the vendor and their products over the last year, I would...
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Relationship
The support staff from Multiview is usually pretty helpful, but I haven’t had to deal with the...
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Product
Multiview ERP could be a little more user-friendly. If the user is not used to an accounting system,...
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Product
Multiview ERP gives us all the financial reports we need. I like how the workflow is set up with...
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Operations
There have been implementations over the years that have taken a while for me to get used to because...
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Culture, Value
The product works pretty much as Multiview told us it would. I am sure there are modules within the...
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Relationship
We are very happy with Multiview. Their support people are excellent, and that is something that I...
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Product
With Multiview ERP, we can basically get a good, detailed general ledger, a trial balance, and AP...
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Culture, Loyalty, Value
We would absolutely buy the solution again if we had to make a choice. It lets us search different...
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Loyalty
It does take a bit to get used to Multiview ERP. We have a few new things coming up, so I’m sure we...
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Relationship
One of the weaknesses of the solution is that it is a little difficult to build a report on our own,...
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Operations
Multiview has a great training process. It is a little difficult to understand it at the beginning,...
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Relationship
Multiview is an amazing vendor, and they have an amazing product. They work hard on customer...
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Product
As far as the reporting capabilities go, Multiview ERP is very limited. We are basically extracting...
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Operations
There are some modules in Multiview ERP that we are looking to enhance. When Multiview comes out...
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Loyalty, Product
There was a Cerner partnership, and that was why we selected Multiview ERP in the first place. We...
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Product
With Multiview ERP, there were a few areas that weren't quite set up right, and that was years ago....
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Relationship
When we started off with Multiview, we had a client executive who met with us pretty frequently, and...
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Product
There is a lot of latency with Multiview ERP. There is a lot of lagging. When we are just trying to...
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Operations, Product
I would say the flexibility of the product is a strength. It is adaptable to meet the needs of the...
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Product
Our leaders can access this solution from a variety of locations. They can approve invoices from a...
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Product
It would be amazing if we could put in an automatic link to the vendor that we use for nutrition...
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Relationship, Operations
Multiview was really helpful as we were initially setting the system up. If we were making changes...
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Relationship, Product
Our department leaders have great visibility. They all have access to Multiview ERP. They use it to...
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Value
Multiview made some changes to their licensure. The one thing that is something of a downfall is the...
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Operations
The vendor's implementation services have been good. Multiview is always on top of getting us...
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Product
I really like the system. It is easy to query and find things in the system. We can store our...
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Operations
Most of Multiview's training is online, and we occasionally find some training that is a little...
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Relationship
We have a product specialist who we meet with regularly. That person will listen to us and take back...
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Loyalty
The system is great, and we have had other clients reach out to us about it. We have also been able...
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Product, Value
We started using barcoding and things like that for our inventory, and those things made our...
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Loyalty
We haven't moved to the next version of the system. Multiview has made a lot of changes to that...
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Loyalty
Multiview is updating the solution to a new version, and I’m excited about the layout and the...
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Relationship, Operations
When Multiview gives us instructions, I would prefer that they give me the entire cycle and not just...
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Relationship
Multiview has great customer service, and our account representative is very good. The vendor has...
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Product
There are some little things with Multiview ERP that I don't think are easy. For example, we have to...
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Product
In Multiview ERP, I like how easily I can export to Excel. The solution also has built-in features...
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Product
With Multiview ERP, one of the things the materials management people struggle with is the whole...
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Operations, Product
Multiview ERP’s ease of use could improve with less clicking, and I believe that is happening. Also,...
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Relationship
Multiview hasn’t partnered with us. We will go and log a ticket, and then they will email us back. I...
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Operations
Multiview ERP meets all our needs. It is just hard to navigate the system and get some of the...
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Value
Some vendors will try to tell us that if we sign today, they will give us a discount. However, we...
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Operations
The only things that the vendor could work on would be making the formulas that they use for...
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Operations
Our implementation was a little rough due to something outside of the vendor's control, but the...
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Relationship, Product
We are very happy with Multiview and their assets. The vendor moved from Excel spreadsheets to doing...
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Relationship
Multiview's service is great. Multiview will assign their customers success managers, and the...
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Relationship
The vendor doesn't contact us to let us know when we are going to have a problem. However, when we...
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Loyalty, Value
Our budget is a little hard for us to update and change on the fly in the system. The vendor is...
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Relationship
Out of all of the different vendors that I have worked with, Multiview has had the best service....
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Product
Multiview ERP works a lot like a spreadsheet, and I am very proud of that. The system automatically...
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Relationship
I have only had positive meetings with Multiview. They have been very generous in their time and...
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Product
This is probably not a fair suggestion because I think Multiview fixed it in v.23, but Multiview...
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Relationship, Operations
Multiview regularly checks in with me and asks whether I have any needs. They offer all kinds of...
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Product
Multiview ERP works. It does what the vendor says it is going to do, and it fully satisfies all the...
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Product
The ease of use could be better in Multiview ERP. We have a wide variety of people who want to use...
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Relationship
We reach out to Multiview periodically with issues and questions, and we always get a very prompt...
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Loyalty, Product
Multiview could streamline some things when we add new accounts to the queue. Whenever a GL is...
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Relationship
Multiview’s strength is their people. They are easy to work with. The people I work with from...
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Loyalty, Value
Multiview ERP is reliable; it doesn’t crash. It interfaces with our EHR, and that is helpful. It is...
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Relationship
Multiview does a pretty good job of partnering with us to achieve outcomes with their month-end tips...
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Relationship, Operations
We had an integration team that helped us get everything set up. Multiview had different leads on...
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Culture
I would say Multiview doesn't keep their promises because Multiview’s motto is that they are going...
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Operations, Product
Recent upgrades and training haven't been too bad. The portal is pretty easy for end-user managers....
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Relationship
We haven't talked to an account manager or anybody from Multiview in a while, so it is not like we...
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Product, Value
Our outcomes have been pretty good. In our supply chain, we can place orders and cut purchase...
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Culture, Value
If I had a bigger yearly budget for this, I would probably have tried out a higher-end, different...
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Product
I want better reporting. We have to build a lot of our own reports, and they are clunky. It is slow...
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Culture, Value
The biggest thing to be aware of is the vendor's pricing structure. People even told us about it...
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