Multiview ERP Commentary
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Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
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User Commentary

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CEO/President

Operations, Product

I would say the flexibility of the product is a strength. It is adaptable to meet the needs of the...

Nov 2024
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CEO/President

Product

Our leaders can access this solution from a variety of locations. They can approve invoices from a...

Nov 2024
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CEO/President

Product

It would be amazing if we could put in an automatic link to the vendor that we use for nutrition...

Nov 2024
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CEO/President

Relationship, Operations

Multiview was really helpful as we were initially setting the system up. If we were making changes...

Nov 2024
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CEO/President

Relationship, Product

Our department leaders have great visibility. They all have access to Multiview ERP. They use it to...

Nov 2024
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Director

Value

Multiview made some changes to their licensure. The one thing that is something of a downfall is the...

Nov 2024
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Director

Operations

The vendor's implementation services have been good. Multiview is always on top of getting us...

Nov 2024
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Director

Product

I really like the system. It is easy to query and find things in the system. We can store our...

Nov 2024
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Director

Operations

Most of Multiview's training is online, and we occasionally find some training that is a little...

Nov 2024
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Director

Relationship

We have a product specialist who we meet with regularly. That person will listen to us and take back...

Nov 2024
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Director

Loyalty

The system is great, and we have had other clients reach out to us about it. We have also been able...

Nov 2024
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Director

Product, Value

We started using barcoding and things like that for our inventory, and those things made our...

Nov 2024
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Director

Loyalty

We haven't moved to the next version of the system. Multiview has made a lot of changes to that...

Nov 2024
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Manager

Loyalty

Multiview is updating the solution to a new version, and I’m excited about the layout and the...

Nov 2024
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Manager

Relationship, Operations

When Multiview gives us instructions, I would prefer that they give me the entire cycle and not just...

Nov 2024
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Manager

Relationship

Multiview has great customer service, and our account representative is very good. The vendor has...

Nov 2024
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Manager

Product

There are some little things with Multiview ERP that I don't think are easy. For example, we have to...

Nov 2024
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Manager

Product

In Multiview ERP, I like how easily I can export to Excel. The solution also has built-in features...

Nov 2024
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CFO

Product

With Multiview ERP, one of the things the materials management people struggle with is the whole...

Nov 2024
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CFO

Operations, Product

Multiview ERP’s ease of use could improve with less clicking, and I believe that is happening. Also,...

Nov 2024
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CFO

Relationship

Multiview hasn’t partnered with us. We will go and log a ticket, and then they will email us back. I...

Nov 2024
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CFO

Operations

Multiview ERP meets all our needs. It is just hard to navigate the system and get some of the...

Nov 2024
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VP/Other Executive

Value

Some vendors will try to tell us that if we sign today, they will give us a discount. However, we...

Nov 2024
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VP/Other Executive

Operations

The only things that the vendor could work on would be making the formulas that they use for...

Nov 2024
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VP/Other Executive

Operations

Our implementation was a little rough due to something outside of the vendor's control, but the...

Nov 2024
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VP/Other Executive

Relationship, Product

We are very happy with Multiview and their assets. The vendor moved from Excel spreadsheets to doing...

Nov 2024
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VP/Other Executive

Relationship

Multiview's service is great. Multiview will assign their customers success managers, and the...

Nov 2024
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VP/Other Executive

Relationship

The vendor doesn't contact us to let us know when we are going to have a problem. However, when we...

Nov 2024
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VP/Other Executive

Loyalty, Value

Our budget is a little hard for us to update and change on the fly in the system. The vendor is...

Nov 2024
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VP/Other Executive

Relationship

Out of all of the different vendors that I have worked with, Multiview has had the best service....

Nov 2024
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Director

Product

Multiview ERP works a lot like a spreadsheet, and I am very proud of that. The system automatically...

Nov 2024
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Director

Relationship

I have only had positive meetings with Multiview. They have been very generous in their time and...

Nov 2024
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Director

Product

This is probably not a fair suggestion because I think Multiview fixed it in v.23, but Multiview...

Nov 2024
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Director

Relationship, Operations

Multiview regularly checks in with me and asks whether I have any needs. They offer all kinds of...

Nov 2024
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CFO

Product

Multiview ERP works. It does what the vendor says it is going to do, and it fully satisfies all the...

Oct 2024
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CFO

Product

The ease of use could be better in Multiview ERP. We have a wide variety of people who want to use...

Oct 2024
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CFO

Relationship

We reach out to Multiview periodically with issues and questions, and we always get a very prompt...

Oct 2024
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CFO

Loyalty, Product

Multiview could streamline some things when we add new accounts to the queue. Whenever a GL is...

Oct 2024
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CFO

Relationship

Multiview’s strength is their people. They are easy to work with. The people I work with from...

Oct 2024
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CFO

Loyalty, Value

Multiview ERP is reliable; it doesn’t crash. It interfaces with our EHR, and that is helpful. It is...

Oct 2024
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CFO

Relationship

Multiview does a pretty good job of partnering with us to achieve outcomes with their month-end tips...

Oct 2024
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CFO

Relationship, Operations

We had an integration team that helped us get everything set up. Multiview had different leads on...

Jul 2024
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CFO

Culture

I would say Multiview doesn't keep their promises because Multiview’s motto is that they are going...

Jul 2024
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CFO

Operations, Product

Recent upgrades and training haven't been too bad. The portal is pretty easy for end-user managers....

Jul 2024
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CFO

Relationship

We haven't talked to an account manager or anybody from Multiview in a while, so it is not like we...

Jul 2024
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CFO

Product, Value

Our outcomes have been pretty good. In our supply chain, we can place orders and cut purchase...

Jul 2024
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CFO

Culture, Value

If I had a bigger yearly budget for this, I would probably have tried out a higher-end, different...

Jul 2024
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CFO

Product

I want better reporting. We have to build a lot of our own reports, and they are clunky. It is slow...

Jul 2024
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CFO

Culture, Value

The biggest thing to be aware of is the vendor's pricing structure. People even told us about it...

Jul 2024
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CFO

Relationship

Multiview has very good support. They actually call us back when they say that they are going to...

Jul 2024
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CFO

Product

The system is generally user friendly. It is robust, and it will give us the information we need...

Jul 2024
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CFO

Operations

The initial training that we received from Multiview was fine. We don't have ongoing training, but I...

Jul 2024
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CFO

Loyalty

Having accurate books and records that we can quickly pull vendor information from is very useful....

Jul 2024
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CFO

Value

Overall, we are very happy with Multiview. We can pay our fee in one shot, and looking at our fees...

Jul 2024
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CFO

Product

When we try to pull information from the system, there are a lot of different ways for us to search...

Jul 2024
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Director

Product, Value

Multiview ERP is easy to use and very intuitive. It is easy for new employees to catch on right...

Jul 2024
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Director

Relationship

Multiview’s support has been really timely. They have been able to address and answer any questions...

Jul 2024
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CFO

Product, Value

The system's strengths are how easy it is to get data out of the system and export it to Excel and...

Jun 2024
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CFO

Operations

It would be nice if the vendor had more educational opportunities because I would really like to...

Jun 2024
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CFO

Relationship

Sometimes, the vendor's response time is a little long. Typically, when we are doing financial...

Jun 2024
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CFO

Loyalty

The vendor is changing to a cloud-based product, and that is going to be a very costly change. We...

Jun 2024
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CFO

Relationship, Product

When we use the vendor's customer service, we have good outcomes with our replies, and we are able...

Jun 2024
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CFO

Loyalty

Multiview ERP isn’t part of our long-term plans. I wish it were, but I think the writing is on the...

May 2024
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CFO

Relationship

I have not seen anything proactive out of the vendor. I have been making our needs known, but no one...

May 2024
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CFO

Relationship

I'm happy to reach out, and I do reach out to the ERP vendor's leader. It is great that their leader...

May 2024
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CFO

Loyalty

When we came to Multiview, they claimed to be healthcare specialists, and ultimately, we don't see...

May 2024
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CFO

Operations, Product

Multiview ERP is a very clunky, hard-to-use system. We have also discovered that it has no API; it...

May 2024
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CFO

Relationship

I used to have higher satisfaction with the support staff. We could get ahold of people, and they...

May 2024
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VP/Other Executive

Product

I haven't heard Multiview hype up anything with AI, but it would be neat if they had something...

Apr 2024
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VP/Other Executive

Relationship

We haven't necessarily had any issues recently where we have needed to reach out to Multiview or...

Apr 2024
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VP/Other Executive

Product

In the beginning, Multiview touted the solution as being a software program designed by accountants...

Apr 2024
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VP/Other Executive

Product

Multiview ERP has two versions. One is the desktop version and the other is the portal. The vendor's...

Apr 2024
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Manager

Relationship

Multiview is pretty quick to reply. The service calls I make are taken care of very promptly. If I...

Mar 2024
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Manager

Product

Having not seen any other demos, I would buy Multiview ERP. It is very user friendly. I like that I...

Mar 2024
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Director

Loyalty, Value

I’m not a fan of Multiview’s budgeting software the way it is now. But I was told that they are...

Mar 2024
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Director

Culture, Value

When we were putting in a new workflow, we talked about it for a couple of months with the vendor....

Mar 2024
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Director

Relationship

When I send an email, the vendor's people won't answer their phones. They will tell me that they...

Mar 2024
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CFO

Relationship

I give Multiview a perfect rating in every aspect. They are fabulous. The biggest bonus of working...

Feb 2024
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CFO

Relationship, Operations

When the 1099s changed recently, Multiview sent out an update to let us know what was coming and let...

Feb 2024
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Manager

Relationship

In the beginning, there was frustration with Multiview ERP, but that was more of a learning thing...

Dec 2023
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Manager

Loyalty, Product

I haven't had any issues with Multiview ERP. The interface is there, and the vendor has shown me...

Dec 2023
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Manager

Loyalty, Product

I don't think Multiview ERP is very intuitive, and Multiview could do some work on that. A new...

Dec 2023
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Manager

Product

I like how easily data goes from Multiview ERP to Excel. I always tell people I feel like Multiview...

Dec 2023
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Manager

Product

I would like Multiview ERP to have a full screen. I don't like the multiple screens and windows in...

Dec 2023
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