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Multiview ERP Commentary
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Subject Expert
Mark Allphin
VP of Engagement
KLAS VP of Engagement - Mark Allphin
 

Commentary Summary

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User Commentary

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VP/Other Executive

Multiview has partnered with us very little. It’s hard to get in touch with them when I need to....

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

I would buy the older version of Multiview ERP again. The older version was worth every penny. But...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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VP/Other Executive

The product is a lot better than some others. The new version is a lot faster than the older...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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VP/Other Executive

I used to be able to do multiple tasks within Multiview's system. I could look at the A/P, GL, and...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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VP/Other Executive

The one thing I liked that was changed in the upgrade is that I can highlight a column. When I'm...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

The partnership could probably use a little improvement. I don't hear from our representative as...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Our interfaces are a pain now. When I have all my purchase orders in, if we have to reupload a file...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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VP/Other Executive

I don't think we're looking at changing at this point. The system is way better than what we had. It...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

In the beginning, I took some of the little tutorials, but there's stuff missing, so it's hard. And...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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VP/Other Executive

I do like that I can set up queries and then go back and look at those pretty quickly instead of...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

We're just making the system work and making sure we get our job done. We haven't missed any...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

Multiview has something called a relative date, and when we take off the relative date, we don't...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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VP/Other Executive

There was an issue that I had, but I know that Multiview fixed it, because now I do the affected...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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VP/Other Executive

We wish Multiview could fix the budget system. It logs us out really quick. That seems to be a...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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VP/Other Executive

I do have one outstanding issue, and at this point, I've figured out a workaround, but it is still...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

We've hit some concerns since we upgraded. Multiview pushed us into it. We weren't really ready. We...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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VP/Other Executive

When I have to post an ACH transaction and I'm in the manual check part of it, we used to have a...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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VP/Other Executive

Multiview has good, responsive customer service when we need it. If we have a question, we can send...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

Most of the training was very good, but we're still struggling with one area. Before Multiview ERP,...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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CEO/President

I've been very satisfied with the product. Multiview ERP is very easy to use. From my perspective,...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CEO/President

Support from Multiview has been pretty good. When we initially get ahold of the support people, we...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CFO

If I were on the old version, I'd rate Multiview with a top score, but I hate the new version. It's...

Comment Tone Negative
Pillars Operations, Product
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CFO

Multiview's ERP tool is a very robust system. I've worked with a lot of accounting systems, and it's...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CFO

Reporting is where I have the biggest challenge, so Multiview’s area of opportunity is either in...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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CFO

Multiview is converting people to the new version, and to me, the training is a joke. We're...

Comment Tone Negative
Pillars Operations
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CFO

The quality of support really depends on who we get. We submit a support ticket, and we have no idea...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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CFO

Multiview is sometimes transparent with their charges. We were paying for more licenses than we...

Comment Tone Negative
Pillars Culture, Value
Evaluation Unrated

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CFO

The last time I had problems with a report, I got someone wonderful from Multiview. That person...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CFO

I've had a lot of issues with reporting because there are no canned reports. Everything is a custom...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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CFO

The only part that Multiview is lacking on is report building. They haven't done a great job in...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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CFO

When we first implemented the ERP system, Multiview let me continue working with the support person...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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CFO

In the ERP system, the fixed asset module works great. The requisitions work great. The A/P module...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CFO

I would definitely continue to use the ERP product. It's just unique that Multiview would roll out...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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CFO

I like the ERP system, and with the budget module going down, it's a big undertaking to switch to...

Comment Tone Negative
Pillars Loyalty, Relationship
Evaluation Unrated

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CFO

The ERP tool is an accounting system. Multiview continues to develop more modules, and I think we're...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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CFO

Multiview has been great. Their support is good. I haven't had any issues with their support or...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CFO

The ERP system is pretty intuitive and very electronic. We used to pass around a lot of paper to get...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CFO

We have a multiyear contract with Multiview, and in that contract, it spells out how much the cost...

Comment Tone Positive
Pillars Culture
Evaluation Unrated

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CFO

We used Multiview's budget module until it died. I’m not very happy with Multiview. They updated us...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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CFO

Multiview is looking at how to make things more streamlined in the financial close process. They...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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CFO

Multiview just came out with a new version, and there are some things about the old version that I...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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CFO

We had issues with the Multiview representative who was put on our case for training. It was not...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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CFO

Multiview's ERP system is built into my EHR platform. They're contracted with that. I can't even...

Comment Tone Negative
Pillars Culture
Evaluation Unrated

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CFO

The data in Multiview's ERP tool is super easy to get at if we want to look at the raw data,...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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CFO

We thought Multiview was our only choice with our current system, so we really didn't feel like we...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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CFO

I’m very satisfied with Multiview’s support team. They have a ticketing system, and when I put in a...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CFO

The only outcome we’ve had with Multiview is a conversion. We haven't really partnered on any...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

The outcomes we have achieved with the ERP system include speeding up the workflow for getting...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Manager

There are some things Multiview needs to work on over the next year to improve implementations....

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

What I would tell other people about Multiview is to do their research and make sure the ERP tool is...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

Another hospital had issues with the ERP system and their EHR using decrement files because they had...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Manager

Multiview answers any questions that I send in through the service desk team. I don't have any...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Multiview is trying to allow for more enhancements, like EDI, but I feel like it also takes me a lot...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

There has been a lot of growth at Multiview over the last year, but my concern is who they're...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

Something not positive has happened at Multiview in the last year. The implementations have not been...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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VP/Other Executive

The vendor has tried to partner with us to sell us stuff, but I'm not interested in adding anything...

Comment Tone Negative
Pillars Culture, Value
Evaluation Unrated

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VP/Other Executive

I do wish Multiview’s training materials and videos were a little easier to understand. We learn a...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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VP/Other Executive

Multiview has come a long way with their support. When we submit a ticket, they're very helpful, and...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Originally, I really liked Multiview ERP. It was basic, user-friendly, and not complex to navigate....

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Director

I would buy the ERP system again because I don’t want to learn another one. I can use the ERP system...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

I’m not very satisfied with Multiview’s training program. We need more training on some things;...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

With Multiview’s support team, sometimes we have to wait, or they have to call us back. It takes...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

The ERP system does not meet all our needs. It's pretty basic. It could do a little more. I guess it...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Director

With the installation of the new program, the ERP system is getting a lot better. I like to see...

Comment Tone Negative
Pillars Loyalty, Operations, Product
Evaluation Unrated

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Director

Multiview is reasonable with their charges. The system feels like it’s worth the money. We are...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

We’d like to learn more about the ERP program, and making it easier to find answers without having...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Director

Multiview is pretty supportive. They're very helpful when they finally get on and give us a call....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

By using Multiview's ERP system, we’ve been very productive, especially on the ACH side. It groups...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CFO

We were on another vendor's solution before, and I would say the transition was fairly smooth. I...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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CFO

We have no intention of switching away from Multiview's ERP tool. We've seen tangible improvements...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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CFO

The individual who handled our initial implementation training for the ERP tool was excellent. They...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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CFO

I feel like Multiview partners with us. We have a dedicated client success executive.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CFO

The initial onboarding training for the ERP tool is like drinking from a fire hose because customers...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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CFO

One thing that could be improved in the ERP solution is that when we submit a support ticket,...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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CFO

I feel like Multiview's ERP solution is worth the money that we’re paying for it. Multiview is...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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CFO

In terms of the cost, there are more expensive options out there than Multiview's ERP solution, and...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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CFO

I don't know that we have ongoing support, I actually have a current unresolved opportunity with...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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CFO

Multiview has a lot of good functionality. Their tool has functionality that didn't exist in our...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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CFO

It can take several days to get a support ticket resolved, and given the size of Multiview as a...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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CFO

If KLAS had asked me about Multiview’s training several years ago, I would have given it a high...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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CFO

We implemented all that we needed when we implemented, and we have participated in the upgrades....

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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CFO

Back in the day when we started with Multiview, our organization looked a lot different, but we have...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CFO

I was very happy with Multiview when we first went live. We had a great implementation team, and the...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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CFO

The vendor focuses on how to streamline the month-end process, but there isn't a one-size-fits-all...

Comment Tone Negative
Pillars Culture
Evaluation Unrated

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CFO

I have issues with the upgrade. Everything requires more clicks, and settings don't hold. With the...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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CFO

It would be nice if the system had a standard income statement and balance sheet. We had to create...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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CFO

The interface portion has improved, and I like the additional functionality for exporting data and...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

A couple of the modules are pretty weak. We don't use all of the modules. I'm sure there are some...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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VP/Other Executive

In general, the support is very good. The support people are very responsive.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Some of the vendor’s basic functionality was overlooked in the vendor version, so they're having to...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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VP/Other Executive

When we start getting into some of the higher-level support things, like reports, things tend to...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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VP/Other Executive

The vendor has a great vision. They just went through a new version. There’s a pretty big...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

The implementation is a huge deal. As we implemented the system and then started working in it, we...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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VP/Other Executive

The vendor truly tries to stick to the contract. We had a little discrepancy on some language around...

Comment Tone Positive
Pillars Culture
Evaluation Unrated

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CFO

With Multiview, we discussed from the very beginning that we wanted our department managers to be...

Comment Tone Negative
Pillars Culture
Evaluation Unrated

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CFO

Multiview’s support people are very good. When we finally reached the point where we could implement...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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CFO

The materials management system has worked very well with Multiview ERP in terms of getting the...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CFO

Regarding Multiview’s training, I believe that if they had put someone on-site initially for maybe...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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CFO

An issue we've had with the implementation process is that Multiview is very structured in their...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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CFO

I like Multiview ERP. It is working very well, but it has taken a long time to get to the point we...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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CFO

Multiview’s resources are very good. We've had excellent support from the consultants. The system...

Comment Tone Negative
Pillars Relationship, Value
Evaluation Unrated

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CFO

Multiview’s support could be improved with more timely responses, but I know Multiview genuinely cares....

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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CFO

Multiview did a version upgrade, and they could have done a little more product development and...

Comment Tone Negative
Pillars Relationship, Operations, Product
Evaluation Unrated

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CFO

Multiview’s training is great because they have everything preloaded into a learning lab. They walk...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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CFO

The vendor's big goal is to basically help us close our month end more quickly, get expenses and...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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CFO

Multiview ERP is user friendly. As a finance team, we are very used to working in Excel, and...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

With the different solutions within Multiview ERP, Multiview is hitting most of the points. A couple...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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VP/Other Executive

Multiview is trying hard. That's why I think this last change was in the right direction. They just...

Comment Tone Negative
Pillars Loyalty, Relationship
Evaluation Unrated

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VP/Other Executive

Reporting is not Multiview ERP's strong point. If I were going to ask Multiview to enhance anything...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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VP/Other Executive

One of the strengths I point out about Multiview ERP is that it's scalable. Small organizations like...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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VP/Other Executive

Multiview has been really good. They lay out the contract, they give me a good, clear number, and...

Comment Tone Positive
Pillars Culture
Evaluation Unrated

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VP/Other Executive

The last update Multiview did was hard, and they don't seem to be listening like they used to. They...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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VP/Other Executive

Multiview doesn't do as good a job of making us aware of the training. It's just not communicated...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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VP/Other Executive

We meet every so often with our Multiview representative and have a little review session. We then...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Up until this last change, Multiview's support has been super great. Since then, it has dropped off...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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CFO

Multiview is really good at getting back to us quickly. My problem is that I don't need help from...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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CFO

ViewSource 360 has been a game changer for our ability to communicate with our managers about the...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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CFO

ViewSource 360 is what makes Multiview ERP different. What makes Multiview ERP different is its...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CFO

There are some issues with the budget module that Multiview is asking us to move to. We want to...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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CFO

Multiview is very committed to the healthcare space. They're regularly learning more about...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CFO

Multiview partnered with me on ViewSource 360. That is the differentiator with Multiview. It puts...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CFO

I think superusers become superusers because they're willing to try things. We don't get trained to...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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CFO

I felt super lucky that the organization I moved to already had Multiview ERP. It was a known...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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CFO

Multiview did everything fairly well during the implementation. The materials management module was...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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CFO

There's something wrong with the coding in Multiview ERP. We've shown Multiview how we are coding...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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CFO

I don't see innovation as a major area that Multiview needs to focus on. To me, it's more of a utility....

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CFO

There are a few things that were promised more on the sales side, and I understand that isn't...

Comment Tone Negative
Pillars Culture, Relationship
Evaluation Unrated

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CFO

Multiview has improved our monthly reporting packages.

Comment Tone Positive
Pillars Value
Evaluation Unrated

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CFO

By using Multiview ERP, our goal was not to have to use Excel spreadsheets as much as we were using...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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CFO

Multiview’s goal was to reduce the time we spend doing the month-end close, and their product is...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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CFO

I’m using Multiview’s financial reporting module. Previously, part of my closing process was to get...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CFO

Multiview ERP has an export feature. I used to have to export data out of our old system, convert it...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CFO

My favorite feature of Multiview ERP is the ability to pay vendors by ACH. That saves a lot of...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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CFO

With Multiview ERP, the materials management side is also a big improvement over what we were doing...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CFO

I have an account manager that I can always call, and they have a support system. They have a...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

We have a great client service representative from Multiview who reaches out periodically. That's...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

If Multiview has something out there that's already canned that we are trying to do, it's fantastic....

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

The transition to the newest version of the solution was honestly really easy. It functions very...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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VP/Other Executive

The onboarding training was great for Multiview ERP, and the vendor showed us the day-to-day stuff....

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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VP/Other Executive

Multiview ERP is intuitive for an accountant. If a user thinks in Excel, as most of us do, it's...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

At first, Multiview ERP was great. I enjoyed it. I loved the flexibility of the reporting. I liked...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Director

It took Multiview a long time to build out our payroll submodule. One of the reasons behind that was...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

The new Multiview platform isn't an improvement. I can't do anything with it. It isn't supporting my...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

Multiview finds great front-facing people who really want to help. The people that I work with at...

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Director

We are a fairly advanced user of Multiview ERP. We heavily use the related accounting data feature...

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Pillars Relationship
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Manager

For the most part, things have been pretty good with Multiview ERP. We do a couple of projects here...

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Manager

I did not like the latest update for Multiview ERP in the beginning. I like it more now. This newest...

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Pillars Product
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Manager

We just didn’t give Multiview enough time for training. They did their best.

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Pillars Operations
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Manager

When I put in a ticket, Multiview responds right away. Some of the customer service representatives...

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Pillars Relationship
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Manager

In Multiview ERP, we need to scan barcode labels on the products. Every supply department wants...

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Pillars Product
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Manager

Multiview charges us for every little thing separately.

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Pillars Value
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CFO

Multiview’s training is not effective because it's mostly done through their videos. So when we ask...

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Pillars Operations
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CFO

It's difficult to just talk to somebody at Multiview and just get a quick answer. We start by...

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Pillars Relationship
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CFO

Our representative tries their best, but I don’t think that Multiview as a company is a true...

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Pillars Relationship, Product
Evaluation Unrated

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CFO

We recently upgraded Multiview ERP, and it has doubled the time it takes to do things, especially...

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Pillars Product, Value
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CFO

The cloud-based version of Multiview ERP is way more expensive than the previous version.

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Pillars Value
Evaluation Unrated

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CFO

Multiview's support is pretty good. In the past, the support people have been great. They're fast to...

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Pillars Relationship
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CFO

I think Multiview has a great Learning Lab. They really have a lot of training tools available....

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Pillars Operations
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CFO

The new version of Multiview ERP doesn't save our preferences the way the previous version did....

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Pillars Operations, Product
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CFO

Like any software vendor, Multiview nickel-and-dimes us over licenses for every single capability....

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Pillars Value
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CFO

The key parts that we wanted and were hoping to see in the version coming out are missing. In the IT...

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Pillars Loyalty, Product
Evaluation Unrated

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CFO

One of the biggest issues with communication with Multiview is that we never receive emails from...

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Pillars Relationship, Operations
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CFO

I would have probably rather gone with another system because one of my team members was familiar...

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Pillars Loyalty
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CFO

Overall, Multiview ERP is a good product. There are definitely some shortcomings, but we also need...

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Pillars Loyalty, Product
Evaluation Unrated

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CFO

The budgeting side of things is horrible. It's like Multiview never finished the product. We can't...

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Pillars Product
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CFO

Sometimes Multiview's support is good, and sometimes it's not. Sometimes we get somebody and talk to...

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Pillars Relationship
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CFO

Multiview ERP is a good product. There are things that we were hoping for that don't work, but the...

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Pillars Product
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CFO

Multiview is pretty responsive as far as training goes. But I haven't had good luck with the...

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Pillars Operations
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CFO

Areas of disappointment with Multiview ERP would be that Multiview oversold some spots that we were...

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Pillars Culture, Product
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CFO

At first, we had managers updating their information in Multiview ERP, and that was a complete...

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Pillars Product
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CFO

Multiview ERP is part of my long-term plans. I really like it. Because I don't have many staff...

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Pillars Loyalty, Value
Evaluation Unrated

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CFO

I still think Multiview doesn't understand the little bitty hospitals and how much work it takes to...

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Pillars Operations
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CFO

Multiview ERP is a little pricey. I like the product, but it costs a lot.

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Pillars Value
Evaluation Unrated

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CFO

We still have a bit of a disconnect, and there are still some weaknesses of Multiview ERP that we...

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Pillars Value
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CFO

One of our other vendors wanted us to go with Multiview. I also have friends who use this other...

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Pillars Loyalty
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CFO

So far, partnering with Multiview has been pretty good. It's been like drinking from a fire hose,...

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Pillars Relationship, Product
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CFO

The implementation of the ERP system is the only negative experience I've had. Our balances from our...

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Pillars Operations
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Manager

Multiview ERP has made reporting much simpler. We previously used a different system, and Multiview...

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Pillars Product
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Manager

Multiview could have been clearer with training. Sometimes the trainers skipped through things, and...

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Pillars Operations
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Manager

Multiview’s support people are very timely, but they usually respond by sending a link to the...

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Pillars Relationship
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Manager

We are able to work on projects with the vendor and get things done. I think Multiview is all in....

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Pillars Relationship, Operations
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Manager

I think there is more we could learn with Multiview ERP if the knowledge base were easier to use. We...

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Pillars Loyalty
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Manager

Occasionally, documents and columns do not load properly in Multiview. When that happens, we have to...

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Pillars Product
Evaluation Unrated

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Manager

I was a bookkeeper for years and used other systems, and they were horrible. They were very...

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Pillars Loyalty
Evaluation Unrated

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Manager

I would tell other customers to make sure they have everything they need from their EHR and HR...

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Pillars Operations
Evaluation Unrated

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VP/Other Executive

Multiview has a really good base. It seems like their team is built on accountants. The solution is...

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Pillars Relationship
Evaluation Unrated

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VP/Other Executive

In Multiview ERP, we like the AP workflow. If we have a simple amortization that is going to hit the...

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Pillars Product
Evaluation Unrated

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VP/Other Executive

Multiview could improve their budgeting system. I believe we have that as part of our package, but...

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Pillars Product
Evaluation Unrated

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VP/Other Executive

I would buy Multiview ERP again because our previous solution was more based on a medical...

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Pillars Product
Evaluation Unrated

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VP/Other Executive

We can't ask for what we don't know exists. We want to know whether there are things out there that...

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Pillars Product
Evaluation Unrated

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VP/Other Executive

Multiview's customer support department might be a little bit understaffed. Sometimes I reach out,...

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Pillars Relationship
Evaluation Unrated

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VP/Other Executive

The cheaper Multiview ERP can be, the better I'll feel. But overall, I think the value we're getting...

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Pillars Value
Evaluation Unrated

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VP/Other Executive

We just came from an implementation of a different solution that was absolutely horrible, so this...

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Pillars Operations
Evaluation Unrated

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VP/Other Executive

In Multiview ERP, there are some enhancements that we're trying to get the vendor to make. If we...

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Pillars Product, Value
Evaluation Unrated

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CFO

With Multiview ERP, we sat in on multiple video-based trainings. One thing I would have liked is the...

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Pillars Operations
Evaluation Unrated

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CFO

Multiview ERP is complex, and for the most part, it fits our needs. I’m not super happy with some of...

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Pillars Product
Evaluation Unrated

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CFO

Multiview ERP is used basically for finance. We process invoices through Multiview ERP and handle...

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Pillars Loyalty, Product
Evaluation Unrated

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CFO

One thing Multiview does a lot of times if we have an issue with a particular module is tell us to...

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Pillars Operations
Evaluation Unrated

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CFO

We could have gotten better training from Multiview. But the support team is very good. I'm very...

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Pillars Relationship, Operations
Evaluation Unrated

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CFO

I like our ability to search for and retrieve information on any different areas in the ERP tool....

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Pillars Product
Evaluation Unrated

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CFO

We need the solution's reporting, general ledger, and A/P functionality in order to meet our...

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Pillars Product
Evaluation Unrated

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CFO

Multiview is always updating the modules to meet the current environment and current trends. In...

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Pillars Product
Evaluation Unrated

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CIO

Multiview’s implementation process was difficult and poorly done. The implementation team must have...

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Pillars Operations
Evaluation Unrated

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CIO

On the GL side, the project manager was just not engaged in the implementation process. This person...

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Pillars Operations
Evaluation Unrated

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CIO

Ever since we finally got it implemented, the software has been fantastic. The solution is easy to...

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Pillars Product
Evaluation Unrated

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CIO

It seems like, particularly in the supply chain functions, the ability to keep non-inventory supply...

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Pillars Product
Evaluation Unrated

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CIO

We really struggled trying to choose between Multiview ERP and another solution. They were priced...

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Pillars Loyalty
Evaluation Unrated

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Manager

I have a recurring check-in with our assigned Multiview associate. They are always helpful with any...

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Pillars Relationship
Evaluation Unrated

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Manager

The access to Multiview’s client portal is something that we appreciate. We can Google what we need...

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Pillars Relationship, Product
Evaluation Unrated

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VP/Other Executive

Multiview ERP has worked pretty well for us. It does the same thing pretty much every accounting...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

In terms of training, Multiview came up with a bunch of short videos and things that we can go...

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Pillars Operations
Evaluation Unrated

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Director

I love Multiview. Their support is awesome. We were using a very old system before Multiview ERP...

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Pillars Product
Evaluation Unrated

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Director

I am happy with Multiview overall; my reason for not having a higher score is that I did not receive...

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Pillars Relationship
Evaluation Unrated

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CFO

We have been extremely pleased with Multiview ERP. We often rely on reports and data that we can...

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Pillars Product
Evaluation Unrated

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Director

The system's speed is something that could be improved. I know that the system processes a lot of...

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Pillars Operations, Product
Evaluation Unrated

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Director

When it comes to support, Multiview is very responsive. We can log into their support website and...

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Pillars Relationship
Evaluation Unrated

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Director

The quality of Multiview ERP is excellent. I like just about everything about the system, including...

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Pillars Product
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Director

Multiview has really helped us with our month-end process since we can analyze revenue in different...

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Pillars Relationship
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Director

In Multiview ERP, we can look up the history of things from day one when we went live with the...

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Pillars Product
Evaluation Unrated

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Director

Prepaid amortization in the system allows for an accounts payable clerk to tell the system how long...

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Pillars Product, Value
Evaluation Unrated

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Director

We have a recurring call with our account representative, and we are always looking for ways to end...

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Pillars Product
Evaluation Unrated

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Director

There are some things that are very, very easy to get into and find in Multiview ERP. However, there...

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Pillars Product
Evaluation Unrated

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Director

Multiview ERP is happy to accept different file types, whether that is with a manual Excel upload or...

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Pillars Product
Evaluation Unrated

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Director

Our implementation teams struggle because they are trying to do their best for their clients....

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Pillars Operations
Evaluation Unrated

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CFO

The only area that I have any pause or any struggles with is the reporting in Multiview ERP. If...

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Pillars Product
Evaluation Unrated

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CFO

Multiview ERP is really intuitive and easy to use, and it is very well supported.

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Pillars Product
Evaluation Unrated

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CFO

Multiview’s service is unmatched. I have never experienced anything like it. They just always win...

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Pillars Relationship
Evaluation Unrated

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Manager

Multiview's implementation specialists are absolutely fantastic, but our front-line customer folks...

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Pillars Relationship, Operations
Evaluation Unrated

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Manager

Multiview just did their V23 upgrade, and they listened to customer feedback for that. Some parts of...

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Pillars Relationship
Evaluation Unrated

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Manager

The budget module in V23 still isn't working, and our entire facility had to do our budgets manually...

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Pillars Value
Evaluation Unrated

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Manager

The upgrade from V22 to V23 was a huge change to how the platform looked, to the point where all of...

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Pillars Operations
Evaluation Unrated

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Manager

Multiview charges for every little thing. Anytime I need something small, like a title changed on a...

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Pillars Value
Evaluation Unrated

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CEO/President

Multiview's biggest strengths are their education and information on the system's use. The vendor...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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CEO/President

I honestly don't have any areas of improvement for Multiview. They have done a nice job of keeping...

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Pillars Product
Evaluation Unrated

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CEO/President

I don't work with Multiview personally, but my team works with them. I have had absolutely zero...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Multiview is a preferred provider for our EHR product, and that is why we went with Multiview ERP....

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Pillars Loyalty
Evaluation Unrated

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Director

Multiview has a super great support system to work with. I have recommended Multiview before.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

The finance, general ledger, and accounts payable module in Multiview ERP has been great. When we...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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