Multiview ERP Commentary
Filtered view: All

Subject Expert
Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

Add Bookmark   Bookmark

Commentary Summary

to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
CFO

Product

The solution isn't intuitive or user-friendly. It is just clunky. That might change when we go to...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Loyalty

I think the solution is really slow. I have to say that. We were told when we moved to the cloud...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Product

We have used the solution to implement workflows and electronic invoicing. We are doing more to get...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Product

I do kind of like the simplicity of the solution, and it is pretty intuitive. The only thing I don't...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

The vendor is always very helpful, and they have good customer support people. The vendor does...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Operations

Based on the experiences I have had with the vendor and their products over the last year, I would...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

The support staff from Multiview is usually pretty helpful, but I haven’t had to deal with the...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

Multiview ERP could be a little more user-friendly. If the user is not used to an accounting system,...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

Multiview ERP gives us all the financial reports we need. I like how the workflow is set up with...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Operations

There have been implementations over the years that have taken a while for me to get used to because...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Culture, Value

The product works pretty much as Multiview told us it would. I am sure there are modules within the...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

We are very happy with Multiview. Their support people are excellent, and that is something that I...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Product

With Multiview ERP, we can basically get a good, detailed general ledger, a trial balance, and AP...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Culture, Loyalty, Value

We would absolutely buy the solution again if we had to make a choice. It lets us search different...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

It does take a bit to get used to Multiview ERP. We have a few new things coming up, so I’m sure we...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

One of the weaknesses of the solution is that it is a little difficult to build a report on our own,...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

Multiview has a great training process. It is a little difficult to understand it at the beginning,...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Multiview is an amazing vendor, and they have an amazing product. They work hard on customer...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Product

As far as the reporting capabilities go, Multiview ERP is very limited. We are basically extracting...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Operations

There are some modules in Multiview ERP that we are looking to enhance. When Multiview comes out...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Loyalty, Product

There was a Cerner partnership, and that was why we selected Multiview ERP in the first place. We...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Product

With Multiview ERP, there were a few areas that weren't quite set up right, and that was years ago....

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

When we started off with Multiview, we had a client executive who met with us pretty frequently, and...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Product

There is a lot of latency with Multiview ERP. There is a lot of lagging. When we are just trying to...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Operations, Product

I would say the flexibility of the product is a strength. It is adaptable to meet the needs of the...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

Our leaders can access this solution from a variety of locations. They can approve invoices from a...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

It would be amazing if we could put in an automatic link to the vendor that we use for nutrition...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship, Operations

Multiview was really helpful as we were initially setting the system up. If we were making changes...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship, Product

Our department leaders have great visibility. They all have access to Multiview ERP. They use it to...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Multiview made some changes to their licensure. The one thing that is something of a downfall is the...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

The vendor's implementation services have been good. Multiview is always on top of getting us...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

I really like the system. It is easy to query and find things in the system. We can store our...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

Most of Multiview's training is online, and we occasionally find some training that is a little...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We have a product specialist who we meet with regularly. That person will listen to us and take back...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

The system is great, and we have had other clients reach out to us about it. We have also been able...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

We started using barcoding and things like that for our inventory, and those things made our...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

We haven't moved to the next version of the system. Multiview has made a lot of changes to that...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

Multiview is updating the solution to a new version, and I’m excited about the layout and the...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

When Multiview gives us instructions, I would prefer that they give me the entire cycle and not just...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Multiview has great customer service, and our account representative is very good. The vendor has...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

There are some little things with Multiview ERP that I don't think are easy. For example, we have to...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

In Multiview ERP, I like how easily I can export to Excel. The solution also has built-in features...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Product

With Multiview ERP, one of the things the materials management people struggle with is the whole...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Operations, Product

Multiview ERP’s ease of use could improve with less clicking, and I believe that is happening. Also,...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

Multiview hasn’t partnered with us. We will go and log a ticket, and then they will email us back. I...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Operations

Multiview ERP meets all our needs. It is just hard to navigate the system and get some of the...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

Some vendors will try to tell us that if we sign today, they will give us a discount. However, we...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

The only things that the vendor could work on would be making the formulas that they use for...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

Our implementation was a little rough due to something outside of the vendor's control, but the...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Product

We are very happy with Multiview and their assets. The vendor moved from Excel spreadsheets to doing...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Multiview's service is great. Multiview will assign their customers success managers, and the...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

The vendor doesn't contact us to let us know when we are going to have a problem. However, when we...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Value

Our budget is a little hard for us to update and change on the fly in the system. The vendor is...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Out of all of the different vendors that I have worked with, Multiview has had the best service....

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Multiview ERP works a lot like a spreadsheet, and I am very proud of that. The system automatically...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I have only had positive meetings with Multiview. They have been very generous in their time and...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

This is probably not a fair suggestion because I think Multiview fixed it in v.23, but Multiview...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

Multiview regularly checks in with me and asks whether I have any needs. They offer all kinds of...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Product

Multiview ERP works. It does what the vendor says it is going to do, and it fully satisfies all the...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Product

The ease of use could be better in Multiview ERP. We have a wide variety of people who want to use...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

We reach out to Multiview periodically with issues and questions, and we always get a very prompt...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Loyalty, Product

Multiview could streamline some things when we add new accounts to the queue. Whenever a GL is...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

Multiview’s strength is their people. They are easy to work with. The people I work with from...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Loyalty, Value

Multiview ERP is reliable; it doesn’t crash. It interfaces with our EHR, and that is helpful. It is...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

Multiview does a pretty good job of partnering with us to achieve outcomes with their month-end tips...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Operations

We had an integration team that helped us get everything set up. Multiview had different leads on...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Culture

I would say Multiview doesn't keep their promises because Multiview’s motto is that they are going...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Operations, Product

Recent upgrades and training haven't been too bad. The portal is pretty easy for end-user managers....

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

We haven't talked to an account manager or anybody from Multiview in a while, so it is not like we...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Product, Value

Our outcomes have been pretty good. In our supply chain, we can place orders and cut purchase...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Culture, Value

If I had a bigger yearly budget for this, I would probably have tried out a higher-end, different...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Product

I want better reporting. We have to build a lot of our own reports, and they are clunky. It is slow...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Culture, Value

The biggest thing to be aware of is the vendor's pricing structure. People even told us about it...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF