Multiview ERP Commentary
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Subject Expert
Mark Allphin
VP of Engagement
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User Commentary
Loyalty, Value
Multiview ERP is part of my long-term plans. I really like it. Because I don't have many staff...
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Operations
I still think Multiview doesn't understand the little bitty hospitals and how much work it takes to...
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Value
Multiview ERP is a little pricey. I like the product, but it costs a lot.
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Value
We still have a bit of a disconnect, and there are still some weaknesses of Multiview ERP that we...
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Loyalty
One of our other vendors wanted us to go with Multiview. I also have friends who use this other...
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Relationship, Product
So far, partnering with Multiview has been pretty good. It's been like drinking from a fire hose,...
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Operations
The implementation of the ERP system is the only negative experience I've had. Our balances from our...
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Product
Multiview ERP has made reporting much simpler. We previously used a different system, and Multiview...
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Operations
Multiview could have been clearer with training. Sometimes the trainers skipped through things, and...
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Relationship
Multiview’s support people are very timely, but they usually respond by sending a link to the...
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Relationship, Operations
We are able to work on projects with the vendor and get things done. I think Multiview is all in....
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Loyalty
I think there is more we could learn with Multiview ERP if the knowledge base were easier to use. We...
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Product
Occasionally, documents and columns do not load properly in Multiview. When that happens, we have to...
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Loyalty
I was a bookkeeper for years and used other systems, and they were horrible. They were very...
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Operations
I would tell other customers to make sure they have everything they need from their EHR and HR...
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Relationship
Multiview has a really good base. It seems like their team is built on accountants. The solution is...
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Product
In Multiview ERP, we like the AP workflow. If we have a simple amortization that is going to hit the...
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Product
Multiview could improve their budgeting system. I believe we have that as part of our package, but...
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Product
I would buy Multiview ERP again because our previous solution was more based on a medical...
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Product
We can't ask for what we don't know exists. We want to know whether there are things out there that...
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Relationship
Multiview's customer support department might be a little bit understaffed. Sometimes I reach out,...
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Value
The cheaper Multiview ERP can be, the better I'll feel. But overall, I think the value we're getting...
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Operations
We just came from an implementation of a different solution that was absolutely horrible, so this...
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Product, Value
In Multiview ERP, there are some enhancements that we're trying to get the vendor to make. If we...
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Operations
With Multiview ERP, we sat in on multiple video-based trainings. One thing I would have liked is the...
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Product
Multiview ERP is complex, and for the most part, it fits our needs. I’m not super happy with some of...
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Loyalty, Product
Multiview ERP is used basically for finance. We process invoices through Multiview ERP and handle...
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Operations
One thing Multiview does a lot of times if we have an issue with a particular module is tell us to...
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Relationship, Operations
We could have gotten better training from Multiview. But the support team is very good. I'm very...
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Product
I like our ability to search for and retrieve information on any different areas in the ERP tool....
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Product
We need the solution's reporting, general ledger, and A/P functionality in order to meet our...
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Product
Multiview is always updating the modules to meet the current environment and current trends. In...
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Operations
Multiview’s implementation process was difficult and poorly done. The implementation team must have...
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Operations
On the GL side, the project manager was just not engaged in the implementation process. This person...
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Product
Ever since we finally got it implemented, the software has been fantastic. The solution is easy to...
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Product
It seems like, particularly in the supply chain functions, the ability to keep non-inventory supply...
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Loyalty
We really struggled trying to choose between Multiview ERP and another solution. They were priced...
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Relationship
I have a recurring check-in with our assigned Multiview associate. They are always helpful with any...
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Relationship, Product
The access to Multiview’s client portal is something that we appreciate. We can Google what we need...
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Relationship
Multiview ERP has worked pretty well for us. It does the same thing pretty much every accounting...
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Operations
In terms of training, Multiview came up with a bunch of short videos and things that we can go...
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Product
I love Multiview. Their support is awesome. We were using a very old system before Multiview ERP...
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Relationship
I am happy with Multiview overall; my reason for not having a higher score is that I did not receive...
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Product
We have been extremely pleased with Multiview ERP. We often rely on reports and data that we can...
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Operations, Product
The system's speed is something that could be improved. I know that the system processes a lot of...
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Relationship
When it comes to support, Multiview is very responsive. We can log into their support website and...
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Product
The quality of Multiview ERP is excellent. I like just about everything about the system, including...
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Relationship
Multiview has really helped us with our month-end process since we can analyze revenue in different...
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Product
In Multiview ERP, we can look up the history of things from day one when we went live with the...
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Product, Value
Prepaid amortization in the system allows for an accounts payable clerk to tell the system how long...
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Product
We have a recurring call with our account representative, and we are always looking for ways to end...
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Product
There are some things that are very, very easy to get into and find in Multiview ERP. However, there...
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Product
Multiview ERP is happy to accept different file types, whether that is with a manual Excel upload or...
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Operations
Our implementation teams struggle because they are trying to do their best for their clients....
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Product
The only area that I have any pause or any struggles with is the reporting in Multiview ERP. If...
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Product
Multiview ERP is really intuitive and easy to use, and it is very well supported.
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Relationship
Multiview’s service is unmatched. I have never experienced anything like it. They just always win...
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Relationship, Operations
Multiview's implementation specialists are absolutely fantastic, but our front-line customer folks...
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Relationship
Multiview just did their V23 upgrade, and they listened to customer feedback for that. Some parts of...
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Value
The budget module in V23 still isn't working, and our entire facility had to do our budgets manually...
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Operations
The upgrade from V22 to V23 was a huge change to how the platform looked, to the point where all of...
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Value
Multiview charges for every little thing. Anytime I need something small, like a title changed on a...
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Operations, Product
Multiview's biggest strengths are their education and information on the system's use. The vendor...
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Product
I honestly don't have any areas of improvement for Multiview. They have done a nice job of keeping...
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Relationship
I don't work with Multiview personally, but my team works with them. I have had absolutely zero...
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Loyalty
Multiview is a preferred provider for our EHR product, and that is why we went with Multiview ERP....
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Relationship
Multiview has a super great support system to work with. I have recommended Multiview before.
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Product
The finance, general ledger, and accounts payable module in Multiview ERP has been great. When we...
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Relationship, Operations
We had some trouble when we first started with the system because there was a lot of cleanup that...
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Relationship, Operations
It is sometimes a bit difficult to find resources in the system. A lot of the time, once I am...
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Product
Multiview ERP is compatible with our EMR. Only a few systems are compatible with our EMR product for...
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Commentary Summary
Comment Type Breakout