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Commentary Summary
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User Commentary
VP/Other Executive
Tools and Methodology
Nordic met with our existing team to see what had worked for them and to learn best practices. The...
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VP/Other Executive
Tools and Methodology
Nordic did our assessment and project planning, but we never really saw how well those worked...
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VP/Other Executive
Tools and Methodology
Nordic set up a very good process. They were good at telling which people inherently understand the...
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VP/Other Executive
Relationship
Nordic has been a great partner. All of their projects are designed with their impact in mind. A lot...
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VP/Other Executive
Sales and Contracting
Nordic recognized the hardships that we were having at the beginning of our engagement with them....
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VP/Other Executive
Project Results
There were some limitations to working remotely and trying to manage people's calendars throughout...
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VP/Other Executive
Project Results
Nordic's consultants helped us create tools. They weren't driving research, but they owned their...
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Director
Tools and Methodology
One of our leaders described Nordic as a blue-collar consulting firm, and our leader wasn't saying...
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Director
People and Knowledge
One leader believed it wouldn’t be possible to do the engagement remotely, but we were having so...
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Director
Project Results
We have exceeded the outcomes that we expected. We knew we had a lot of irritants that we really...
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Director
People and Knowledge
We have people from Nordic who train us about issues or on new applications that we roll out. Those...
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CMIO
People and Knowledge
The vendor delivered on everything; they had a great strategy. The vendor has a lot of experience in...
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CMIO
Tools and Methodology
The vendor did very well in what they taught. They made lots of efforts to reach out to people. If...
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CMIO
People and Knowledge
Our point of contact was very good. That person stayed in contact with everyone, answered all of our...
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CMIO
Project Results
We had some outcomes from internal surveys at the point of service. We saved a significant amount of...
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CMIO
Tools and Methodology
The decision to go with Nordic was unanimous. What won us over was their hands-on approach, their...
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Director
Other Observations
We do things so differently in our regions, and crafting a solution that all of the regions would...
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Director
Project Results
I know in my heart of hearts that the program they worked on was developed for me. It wasn’t copied...
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Director
People and Knowledge
Nordic understands their clients. They understand the skill sets needed. They hire really smart...
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Director
ROI and Cost
Nordic definitely does not charge me for every little thing. I call them and ask them questions, and...
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VP/Other Executive
Tools and Methodology
Nordic did a few things. They worked with our internal project team within our physician enterprise...
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VP/Other Executive
Project Results
What we saw in terms of the numbers and the benefits that came with the engagement was extremely...
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VP/Other Executive
People and Knowledge
The only reason I didn't give the vendor a perfect score for staff quality is that our platform is...
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