Nordic Clinical Optimization
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Trent Davis
Research Director
KLAS Research Director - Trent Davis
 
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User Commentary

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VP/Other Executive

Project Results

We received amazing work from Nordic, so we extended our contract to have their team support some of...

Mar 2022
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VP/Other Executive

Project Results

Nordic understood what content needed to be covered, but they severely underestimated the time it...

Mar 2022
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Manager

People and Knowledge

The firm totally gets us, and they are a very good resource for us. They did a good job of keeping...

Mar 2022
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Manager

People and Knowledge

We mainly work with one person from the firm. I respect the fact that when we ask that person...

Mar 2022
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Manager

People and Knowledge

I don’t know how much executive involvement from the firm we had initially. There was always someone...

Mar 2022
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Manager

Relationship

The firm's output from the audit was pretty good. They gave an overview and always gave feedback to...

Mar 2022
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Manager

Relationship

We are happy with the work the firm is doing. The firm was very organized. We were happy with the...

Mar 2022
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Manager

Relationship

The firm provided assistance at every turn. Some firms nickel-and-dime for every question we ask,...

Mar 2022
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Manager

Relationship

We met with the firm regularly to talk about our goals and what we wanted to accomplish. Honestly,...

Mar 2022
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Director

ROI and Cost

Nordic was very judicious in what they charged us. We didn't use all of our allotted hours, but I...

Mar 2022
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Director

People and Knowledge

One thing that stands out about Nordic is that they are super knowledgeable about not only our...

Mar 2022
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Director

People and Knowledge

The main thing we would suggest to the firm is primarily out of their control because of COVID-19....

Mar 2022
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Director

Tools and Methodology

Nordic's executives were involved in some discussions. There wasn’t a lot of executive...

Mar 2022
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Director

People and Knowledge

Nordic has a lot of knowledge about Epic and ways to maximize the efficiency within Epic's system....

Mar 2022
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Director

People and Knowledge

I would have liked to see better and more fleshed-out knowledge-transfer documentation from Nordic....

Mar 2022
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Director

Win/Loss - Why they were selected (by current clients)

We already had an established relationship with Nordic, so that factored into our decision to use...

Mar 2022
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Director

Sales and Contracting

There were some issues with some of Nordic’s charges. Those issues could have been handled a bit...

Mar 2022
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Director

Project Results

It is still a little early to dive into the results and outcomes from our Nordic project, but I can...

Mar 2022
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Director

Other Observations

Our expectations for Nordic were pretty high based on past experiences, so I don’t know whether the...

Mar 2022
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VP/Other Executive

Relationship

It is not clear whether I will need to engage Nordic over the long term. This project was a change...

Jan 2022
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VP/Other Executive

People and Knowledge

Nordic's number-one strength was their flexibility to meet evolving needs. I interacted with two key...

Jan 2022
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

The funny thing for us is that this relationship was recommended by folks within our organization...

Jan 2022
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VP/Other Executive

People and Knowledge

Nordic very much brought and demonstrated the expertise that I was looking for. I was looking for a...

Jan 2022
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VP/Other Executive

Project Results

Nordic absolutely produced the deliverables described in the statement of work 100% to my...

Jan 2022
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VP/Other Executive

Project Results

Nordic really executed what we asked them to, and they did it in a quick time frame. We had an easy...

Jan 2022
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VP/Other Executive

Future Outlook

I would definitely hire Nordic again. However, they are very expensive, and we will ultimately staff...

Jan 2022
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VP/Other Executive

People and Knowledge

Nordic had a very good structure of the subject matter expertise, and that is one of the reasons I...

Jan 2022
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