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Nordic ERP Implementation Leadership
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Kaleb Harris
Research Director
KLAS Research Director - Kaleb Harris
 
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Featured  Report

Implementation Services for Infor ERP 2023: Part of a Series on ERP Implementations
Implementation Services for Infor ERP 2023:
Part of a Series on ERP Implementations
September 2023
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User Commentary

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Manager

Relationship

Bails’ executives are extremely responsive. Everything we need happens very quickly, and the firm...

Jan 2023
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Manager

Relationship, Value

Bails is easy to work with regarding contract negotiation. Sometimes other firms aren't willing to...

Jan 2023
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Manager

Loyalty, Relationship, Operations

We had another firm that was not working well for us, so we went to the market for a firm better...

Jan 2023
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Manager

Relationship

We struggle at times due to the knowledge base of Bails’ staff. Sometimes they are unable to assist...

Jan 2023
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Manager

Value

I have not heard any complaints about feeling nickel-and-dimed. The billing was straightforward in...

Jan 2023
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Manager

Relationship, Operations

One of Bails’ resources turned over multiple times, so that was a bit frustrating, but that was not...

Nov 2022
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Manager

Relationship

Any lack of expertise from Bails was because of the newness of the product they were implementing...

Nov 2022
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Manager

Value

Our expected outcomes are increased efficiency and increased utilization of the system. Before, we...

Nov 2022
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Manager

Relationship, Operations

I am pretty satisfied with the quality of Bails’ resources. The one caveat is one person who didn't...

Nov 2022
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Manager

Operations

Bails worked hard to understand what we are trying to accomplish and why, and then they tried to...

Nov 2022
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Director

Operations

One resource we were given by the firm was very knowledgeable but should not have facilitated the...

Nov 2022
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(0)
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Director

Relationship

Our goals in working with Bails were to fix our data management and process utilization and build a...

Nov 2022
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Director

Services, Value

The biggest piece of feedback that I have for Bails is about the way they structure contracts. They...

Nov 2022
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Manager

Relationship, Operations

Bails did a great job. We had an assigned project manager, and they partnered well with our internal...

Nov 2022
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Manager

Loyalty, Operations

Above all, the reason we went with this system is that Bails really helped us get to a point where...

Nov 2022
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Director

Relationship

Organizational efficiency is one of the gaps in terms of Bails' approach when compared to the...

Nov 2022
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Director

Relationship

Bails is a very responsive company. I have access to them. I can engage with their executive...

Nov 2022
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Director

Value

Bails is a very competitively priced firm, and that is why we use them. They beat other firms’ rates....

Nov 2022
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Director

Relationship

We have never had a knowledge problem with Bails. They have a very strong knowledge of the product...

Nov 2022
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Manager

Operations

We expected Bails to have standard scripts for testing and training. We expected those processes to...

Nov 2022
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(0)
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Manager

Relationship, Operations

We relied heavily on Bails and their expertise for the right approach. They brought that level of...

Nov 2022
||
(0)
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Manager

Relationship

One point of feedback for Bails is that they changed something and never really told us. The thing...

Nov 2022
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Manager

Operations

The initial go-live planning was great. In terms of project management, Bails had the right...

Nov 2022
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(0)
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CNIO

Value

Bails avoids charging for every little thing. I know any time committed to a project or client gets...

Nov 2022
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(0)
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CNIO

Relationship

Bails’ strength is that they really know the application, and because of that, they are able to be...

Nov 2022
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(0)
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CNIO

Relationship, Operations

I don't know whether we are clear enough, but sometimes we really want a consultant to tell us that...

Nov 2022
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CNIO

Relationship

I have worked with Nordic before, and my relationship with Nordic convinced me to explore Bails. The...

Nov 2022
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