Nordic ERP Implementation Leadership Commentary
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Subject Expert
Kaleb Harris
Research Director
Commentary Summary
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User Commentary
Value
I don't know what Nordic charges, but what I do know we are under budget. We had an incident where...
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Relationship
Nordic had struggled at first with some of the people they put forward both in strategy and...
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Relationship
Nordic is proactive and vocal, goes above and beyond, and has the utmost confidence in what they are...
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Value
The outcomes we have seen from using Nordic are cost savings and efficiency. They moved a large...
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Relationship
The firm is in some ways better since the acquisition of Bails. We already had a relationship with...
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Loyalty, Value
We did an RFP with another vendor because we weren't sure that we wanted to go with Nordic again....
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Relationship, Operations
I don't think Nordic is exceeding our expectations. Working with the firm has been a journey. There...
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Operations
We would have liked for Nordic in the beginning to set the expectations to make sure everybody...
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Relationship, Operations
To be successful using Nordic, I would tell others considering them to know their stuff and to be...
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Relationship
Since Nordic acquired Bails, some of the people are still the same, and we have some new people. We...
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Operations, Services
Nordic didn't improve a lot of processes for the software implemented. The firm did things on a...
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Operations, Value
Our project came in under budget, and there has been an increased ROI due to the new solution....
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Relationship
We had a little turnover in one area, but that was not Nordic’s fault. People move around these...
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Value
Several times, we had to evaluate the charges on the various invoices, and there were always...
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Relationship
Nordic goes the extra mile to get things done. They consistently complete things quicker than...
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Relationship
Nordic was very flexible, and they worked with us to come up with a strategic plan to address...
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Relationship, Operations
We wanted to adopt some of the same processes we had before, but Nordic often advised us not to....
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Relationship, Services
Some of the pain points we had with Nordic were more around the software, and that was kind of out...
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Relationship
Nordic did a nice job. The people they gave us were definitely the A team. They were very...
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Value
We were able to negotiate with Nordic. They were a partner with back-and-forth and additional charging....
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Relationship, Operations
Our main consultant went above and beyond. Even after our go-live, they consistently checked in on...
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Relationship
Nordic listened to us when we told them some of our pain points and came up with solutions we would...
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Relationship, Operations
The individuals from Nordic who were involved in the project did a good job of maintaining...
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Relationship
Nordic has a proven ability to deliver what I need them to deliver. When we have scoped projects,...
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Relationship
Not all consultants are equal. Some are more skilled, and I know we pay a little more for those...
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Services, Value
In our project, the individual that was assigned to the work was pretty knowledgeable. They had a...
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Relationship, Operations
I would absolutely recommend Nordic. Nordic met and often exceeded our expectations. They did really...
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Relationship, Operations
Nordic had some really great people for ERP areas. They did really well with straight ERP areas. But...
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Value
I would say Nordic has relative value in terms of me receiving my money’s worth. I think I have been...
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Operations
I have been very pleased with Nordic's implementation services versus the implementation services...
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Operations
Our EHR system is really fantastic. However, the EHR vendor implements it, and we are supposed to...
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Operations
Nordic could keep better documentation on the build and the implementation. If we build something a...
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