Nordic ERP Implementation Leadership Commentary
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Subject Expert
Kaleb Harris
Research Director
Commentary Summary
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User Commentary
Relationship, Services
Nordic has some consultants we have worked with over the years who know our business, so that is...
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Relationship, Services
We reached out to Nordic and said we needed an extra consultant. They were able to turn that around...
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Operations, Services
Nordic is great at taking what we have today and recreating it in a new environment, but they miss...
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Loyalty, Value
I want the price to be cheaper, but Nordic is worth it. We have used the firm since they were Bails....
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Services
We have had some very good consultants from Nordic. We had a few consultants who came through and...
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Loyalty, Services
I considered another firm, but we went with Nordic because our account executive at Nordic had a...
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Loyalty, Relationship, Services, Value
Nordic has exceeded our expectations with the amount of time and effort they take on the project to...
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Relationship, Services
We have a variety of people from Nordic, and we are not usually displeased, but there were some...
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Loyalty
We decided to use Nordic for the implementation because we had used them for a prior project, and it...
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Operations
Nordic seemed much better informed about HR business practices in general, but not specific to...
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Relationship, Operations
The group of Nordic consultants seemed to have a solid command of the system's functionality and...
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Operations
One of the bigger disappointments in the process was that we had built relationships with a couple...
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Relationship, Operations
In the beginning, the quality of the consultants that were provided failed our expectations. If the...
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Relationship
The upper-level management people seemed less enthused about pursuing best management practices and...
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Relationship, Services
There were some key team players at the staff level who were very talented, helped direct us toward...
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Operations, Value
We expected the firm to provide best practices for an install. We were looking for their input on...
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Operations, Services
At our steering-committee meetings, we kept hearing that everything was on track and in the green,...
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Operations, Services
There was some turnover in the supply chain area and some turnover of the content experts, and that...
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Value
Things are amazing. We were working on an old system, so we are very happy with the functionality of...
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Operations, Services, Value
We hired consultants because we hadn’t done the project before and because we needed experienced...
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Relationship, Operations
We had a very strong content expert who would help unstick things. We got a notice from one of the...
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Operations, Services
Our team members really appreciated the quality of the builders, analysts, and subject matter...
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Relationship, Services
Our experience with the executives was pretty unimpressive. There were a lot of people on the calls,...
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Relationship, Operations
We felt confident in Nordic’s capabilities based on our due diligence and conversations with other...
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Relationship, Operations
Nordic helped us find solutions for some things that we do not really expect them to help with. We...
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Operations
Most, if not all, of the firm’s people come from a finance background, so they didn't necessarily...
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Operations, Services, Value
We have too many conversations with Nordic about what is in scope and what is not in scope per the...
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Relationship, Operations
While we had issues with Nordic, they were overall good. They made things right, and we did get to a...
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Relationship, Operations
Nordic treated this engagement as a like-for-like project, and that is fine because that is what we...
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