Nordic ERP Implementation Leadership Commentary
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Kaleb Harris
Research Director
KLAS Research Director - Kaleb Harris
 
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User Commentary

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VP/Other Executive

Value

I don't know what Nordic charges, but what I do know we are under budget. We had an incident where...

Jul 2024
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VP/Other Executive

Relationship

Nordic had struggled at first with some of the people they put forward both in strategy and...

Jul 2024
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VP/Other Executive

Relationship

Nordic is proactive and vocal, goes above and beyond, and has the utmost confidence in what they are...

Jul 2024
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VP/Other Executive

Value

The outcomes we have seen from using Nordic are cost savings and efficiency. They moved a large...

Jul 2024
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VP/Other Executive

Relationship

The firm is in some ways better since the acquisition of Bails. We already had a relationship with...

Jul 2024
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VP/Other Executive

Loyalty, Value

We did an RFP with another vendor because we weren't sure that we wanted to go with Nordic again....

Jul 2024
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VP/Other Executive

Relationship, Operations

I don't think Nordic is exceeding our expectations. Working with the firm has been a journey. There...

Jul 2024
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VP/Other Executive

Operations

We would have liked for Nordic in the beginning to set the expectations to make sure everybody...

Jul 2024
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VP/Other Executive

Relationship, Operations

To be successful using Nordic, I would tell others considering them to know their stuff and to be...

Jul 2024
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VP/Other Executive

Relationship

Since Nordic acquired Bails, some of the people are still the same, and we have some new people. We...

Jul 2024
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Manager

Operations, Services

Nordic didn't improve a lot of processes for the software implemented. The firm did things on a...

May 2024
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Manager

Operations, Value

Our project came in under budget, and there has been an increased ROI due to the new solution....

May 2024
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Manager

Relationship

We had a little turnover in one area, but that was not Nordic’s fault. People move around these...

May 2024
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Manager

Value

Several times, we had to evaluate the charges on the various invoices, and there were always...

Apr 2024
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Manager

Relationship

Nordic goes the extra mile to get things done. They consistently complete things quicker than...

Apr 2024
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Manager

Relationship

Nordic was very flexible, and they worked with us to come up with a strategic plan to address...

Apr 2024
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Manager

Relationship, Operations

We wanted to adopt some of the same processes we had before, but Nordic often advised us not to....

Apr 2024
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VP/Other Executive

Relationship, Services

Some of the pain points we had with Nordic were more around the software, and that was kind of out...

Dec 2023
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VP/Other Executive

Relationship

Nordic did a nice job. The people they gave us were definitely the A team. They were very...

Dec 2023
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VP/Other Executive

Value

We were able to negotiate with Nordic. They were a partner with back-and-forth and additional charging....

Dec 2023
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VP/Other Executive

Relationship, Operations

Our main consultant went above and beyond. Even after our go-live, they consistently checked in on...

Dec 2023
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VP/Other Executive

Relationship

Nordic listened to us when we told them some of our pain points and came up with solutions we would...

Dec 2023
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Manager

Relationship, Operations

The individuals from Nordic who were involved in the project did a good job of maintaining...

Dec 2023
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Manager

Relationship

Nordic has a proven ability to deliver what I need them to deliver. When we have scoped projects,...

Dec 2023
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Manager

Relationship

Not all consultants are equal. Some are more skilled, and I know we pay a little more for those...

Dec 2023
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Manager

Services, Value

In our project, the individual that was assigned to the work was pretty knowledgeable. They had a...

Dec 2023
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CIO

Relationship, Operations

I would absolutely recommend Nordic. Nordic met and often exceeded our expectations. They did really...

Dec 2023
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CIO

Relationship, Operations

Nordic had some really great people for ERP areas. They did really well with straight ERP areas. But...

Dec 2023
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CIO

Value

I would say Nordic has relative value in terms of me receiving my money’s worth. I think I have been...

Dec 2023
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CFO

Operations

I have been very pleased with Nordic's implementation services versus the implementation services...

Dec 2023
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CFO

Operations

Our EHR system is really fantastic. However, the EHR vendor implements it, and we are supposed to...

Dec 2023
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