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Nordic ERP Implementation Leadership Commentary
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Subject Expert
Mitch Morris
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
The downside of Nordic is that they are extremely expensive, and they don't necessarily engage in...
We have more of a transactional relationship with Nordic. They have never approached me to have more...
Nordic has some consultants we have worked with over the years who know our business, so that is...
We reached out to Nordic and said we needed an extra consultant. They were able to turn that around...
Nordic is great at taking what we have today and recreating it in a new environment, but they miss...
I want the price to be cheaper, but Nordic is worth it. We have used the firm since they were Bails....
We have had some very good consultants from Nordic. We had a few consultants who came through and...
I considered another firm, but we went with Nordic because our account executive at Nordic had a...
Nordic has exceeded our expectations with the amount of time and effort they take on the project to...
We have a variety of people from Nordic, and we are not usually displeased, but there were some...
We decided to use Nordic for the implementation because we had used them for a prior project, and it...
Commentary Summary
Comment Type Breakout