Nordic ERP Implementation Leadership Commentary
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Subject Expert
Kaleb Harris
Research Director
Commentary Summary
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User Commentary
Operations, Services, Value
We have too many conversations with Nordic about what is in scope and what is not in scope per the...
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Relationship, Operations
While we had issues with Nordic, they were overall good. They made things right, and we did get to a...
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Relationship, Operations
Nordic treated this engagement as a like-for-like project, and that is fine because that is what we...
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Value
I don't know what Nordic charges, but what I do know we are under budget. We had an incident where...
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Relationship
Nordic had struggled at first with some of the people they put forward both in strategy and...
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Relationship
Nordic is proactive and vocal, goes above and beyond, and has the utmost confidence in what they are...
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Value
The outcomes we have seen from using Nordic are cost savings and efficiency. They moved a large...
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Relationship
The firm is in some ways better since the acquisition of Bails. We already had a relationship with...
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Loyalty, Value
We did an RFP with another vendor because we weren't sure that we wanted to go with Nordic again....
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Relationship, Operations
I don't think Nordic is exceeding our expectations. Working with the firm has been a journey. There...
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Operations
We would have liked for Nordic in the beginning to set the expectations to make sure everybody...
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Relationship, Operations
To be successful using Nordic, I would tell others considering them to know their stuff and to be...
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Relationship
Since Nordic acquired Bails, some of the people are still the same, and we have some new people. We...
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Operations, Services
Nordic didn't improve a lot of processes for the software implemented. The firm did things on a...
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Operations, Value
Our project came in under budget, and there has been an increased ROI due to the new solution....
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Relationship
We had a little turnover in one area, but that was not Nordic’s fault. People move around these...
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