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Nordic HIT Staffing Commentary
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Subject Expert
Steve VanWagenen
Engagement Partner
KLAS Engagement Partner - Steve VanWagenen
 

Commentary Summary

Comment Type Breakout

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User Commentary

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Director

I had one poor experience with finding the right candidate at the onset of the project, and the...

Comment Tone Positive
Pillars Relationship, Operations, Services
Evaluation Unrated

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Director

Nordic's customer relationship management is what differentiates them from other firms. That's...

Comment Tone Positive
Pillars Relationship, Operations, Services
Evaluation Unrated

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Director

Nordic isn't bringing any particular technology to the table. What stands out is their...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

We went to RFP for other consulting firms because things had become more of a struggle with Nordic....

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Director

Nordic’s ability to find candidates was really good, and then it got bad. It has been getting a...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

With Nordic, I've experienced challenges with them understanding my requests. For example, if I...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

With Nordic, my engagement advisor is excellent. However, if that individual were no longer...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Director

For Nordic, a significant part of the concern with them is cost. I am getting approximately the same...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Director

Over the last year, Nordic has declined significantly in terms of quality. If someone came to me and...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

For Nordic to earn my business, they would need to bring me a candidate I already know and want. In...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Director

Some of the challenges with sourcing candidates appear to be driven more by market conditions than...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Director

The needs we had from Nordic were more of a lead-type role. We didn't necessarily need a leadership...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

Nordic was expensive, but they provided a lot of value. I think Nordic tends to be priced higher...

Comment Tone Positive
Pillars Operations, Value
Evaluation Unrated

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Director

There were some good Nordic consultants, but historically, the quality was definitely on the lower...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

Most of Nordic’s individual consultants are purely consultants. The benched team members of Nordic...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

Nordic’s biggest gap is the subcontractors. Nordic is not in the business of using credential...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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VP/Other Executive

The majority of the consultants from Nordic have exceeded our expectations. A couple of them have...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

There have been some areas where we went live with our first wave only to find out afterward that...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

We have very favorable rates with Nordic and still get good people. If I were doing this all over, I...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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VP/Other Executive

We have a few people from Nordic, and things have mostly been really good. We have had a few people...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

Nordic isn't overbearing, and I appreciate that. We meet regularly with their account management...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Manager

We did a whole RFP with several firms, and Nordic won because they had a really great presentation,...

Comment Tone Neutral
Pillars Loyalty, Relationship
Evaluation Unrated

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Manager

The lack of alignment in the organization with how they are partnering with us and being really...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Manager

Our account manager was good to work with, but they were also caught in the middle. Nordic said that...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

We wanted Nordic to help us with a digital modernization effort, and we didn't get anywhere on that....

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Manager

Nordic didn't do a good job of trying to understand the problem. There was a lot of noise in...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Manager

Nordic’s business model is very much driven by carving things into scopes. They didn't want to...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

Nordic missed expectations. In order to exceed my expectations, the firm would have to make our...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

We would like Nordic to check with the client to see whether we need anything else. They should not...

Comment Tone Negative
Pillars Relationship, Services
Evaluation Unrated

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Manager

Nordic supplies good people for us and always sends résumés. I would definitely recommend the staff...

Comment Tone Positive
Pillars Loyalty, Relationship, Services
Evaluation Unrated

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CIO

Nordic has expertise. They can partner with us, understand our needs, and come back and fill the...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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CMIO

Nordic did a special project for us, like a package thing, and they didn’t do as great. They were...

Comment Tone Negative
Pillars Services, Value
Evaluation Unrated

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CMIO

I would get resources from Nordic again. They listen, and we have a channel of communicating if we...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations
Evaluation Unrated

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CMIO

We used to have a couple of agencies, including Nordic, but now there are a lot more. And the...

Comment Tone Negative
Pillars Loyalty, Services
Evaluation Unrated

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CMIO

We have had good skills from Nordic. If we are looking at a warm-up, rapid project, then staffing is...

Comment Tone Negative
Pillars Services, Value
Evaluation Unrated

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Director

Nordic exceeds expectations with their consistency overall. I always appreciate it when a firm...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

Folks do build rapport easily, and we have a relationship with different folks, but our relationship...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

Everyone at Nordic is very friendly and kind. When we say we need something, they are willing to...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

The consultants that we have are extremely stellar. I get to be very independent from the project,...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

I lean more strongly on the firm's consultants and less so on the firm. Because our project has been...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

Nordic presented us with good candidates. They didn't present us with as many as we would like to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Nordic has swapped out the consultants that engage with us, and I have not felt that the consultants...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Manager

Nordic could improve their strategic approach by helping us plan more for the long-term future. That...

Comment Tone Neutral
Pillars Loyalty, Relationship, Services
Evaluation Unrated

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Manager

When it comes to what I find most valuable about the Nordic staffing consultants, if I had to boil...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

We considered other firms, but we chose Nordic because the history they have of delivering really...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations
Evaluation Unrated

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Director

Nordic is pretty responsive, but they sometimes aren't as responsive as I need them to be. They...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Director

Nordic has good, high-caliber candidates. The firm clarifies and asks questions about what we are...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Nordic is responsive. We have an extensive process for all the documentation that needs to be...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Nordic follows my experience with the industry standard in terms of having an hourly rate. Nordic...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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VP/Other Executive

We have mainly used another firm, but we have slid in a couple of Nordic people. We go based on...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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VP/Other Executive

With Nordic, we have had a few issues, and there has been some turnover. There are some factors...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

The Nordic executives are very accessible. I wouldn't say we are reaching out to the upper...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

With Nordic, we have some negotiated rates, so we have had a lot of consultants through Nordic that...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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VP/Other Executive

Nordic has followed a more typical implementation structure with a project director, project...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

A consultant we worked with from Nordic knew the module we were working on and understood what we...

Comment Tone Positive
Pillars Services, Value
Evaluation Unrated

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CIO

We are very satisfied with Nordic. They have excellent communication and quick responses to resource...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

Nordic has gone through some structural changes. Not all of those were great, but the vendor has...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

By the time we had worked with Nordic's folks for a while, some of them seemed to forget that they...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

This is on us as a customer as much as it is on Nordic, but I don't think that we always understood...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Director

Nordic's team is fantastic. Something Nordic excels at and a reason why I would hire them again in a...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

Most of the Nordic staff had quite a bit of expertise with the product we were implementing. We were...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

We are the ones reaching out to the firm and saying we would like to look at extending a person. The...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

The pro is the quick turnaround time. When it comes to staffing, we send an email out, and the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Nordic’s rates are always pretty competitive. They are actually the most competitive I have seen...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

Nordic has changed how they think about themselves. They want to sell us more of their managed...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Director

Nordic’s quality of consultants has gone down. For staffing, I now consider them the middle-tier...

Comment Tone Negative
Pillars Loyalty, Services
Evaluation Unrated

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Director

Nordic exceeded our expectations in the quality of their work and the value that they brought. That...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

During our contract, I felt like Nordic went off and did their own thing. That was extremely...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

I have consultants from Nordic, and they are very professional. They go above and beyond to resolve...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

With Nordic, outside of the project director, I don't know who is involved from the firm to assist....

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

I have worked with Nordic on another project prior to this one, and they are very engaged and work...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

It is good to work with multiple partners so that we can get the best resources. Nordic is a good...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

I feel like we have fewer people who can solve our problems at Nordic. We have people who work for...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

With Nordic, the quality of the consultants can be a little inconsistent in terms of how...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Manager

The consultants from Nordic were extremely qualified. They were very clear about how to help us get...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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