Nordic HIT Staffing Commentary
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Subject Expert
Morgan Bybee
Associate Engagement Partner
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User Commentary
Relationship, Operations
The majority of the consultants from Nordic have exceeded our expectations. A couple of them have...
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Relationship, Operations
There have been some areas where we went live with our first wave only to find out afterward that...
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Relationship, Value
We have very favorable rates with Nordic and still get good people. If I were doing this all over, I...
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Relationship, Operations
We have a few people from Nordic, and things have mostly been really good. We have had a few people...
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Relationship, Services
Nordic isn't overbearing, and I appreciate that. We meet regularly with their account management...
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Loyalty, Relationship
We did a whole RFP with several firms, and Nordic won because they had a really great presentation,...
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Relationship
The lack of alignment in the organization with how they are partnering with us and being really...
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Relationship
Our account manager was good to work with, but they were also caught in the middle. Nordic said that...
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Relationship
We wanted Nordic to help us with a digital modernization effort, and we didn't get anywhere on that....
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Relationship, Operations
Nordic didn't do a good job of trying to understand the problem. There was a lot of noise in...
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Relationship
Nordic’s business model is very much driven by carving things into scopes. They didn't want to...
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Relationship
Nordic missed expectations. In order to exceed my expectations, the firm would have to make our...
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Relationship, Services
We would like Nordic to check with the client to see whether we need anything else. They should not...
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Loyalty, Relationship, Services
Nordic supplies good people for us and always sends résumés. I would definitely recommend the staff...
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Relationship, Services
Nordic has expertise. They can partner with us, understand our needs, and come back and fill the...
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Services, Value
Nordic did a special project for us, like a package thing, and they didn’t do as great. They were...
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Loyalty, Relationship, Operations
I would get resources from Nordic again. They listen, and we have a channel of communicating if we...
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Loyalty, Services
We used to have a couple of agencies, including Nordic, but now there are a lot more. And the...
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Services, Value
We have had good skills from Nordic. If we are looking at a warm-up, rapid project, then staffing is...
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Relationship, Services
Nordic exceeds expectations with their consistency overall. I always appreciate it when a firm...
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Relationship
Folks do build rapport easily, and we have a relationship with different folks, but our relationship...
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Relationship, Services
Everyone at Nordic is very friendly and kind. When we say we need something, they are willing to...
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Relationship, Operations
The consultants that we have are extremely stellar. I get to be very independent from the project,...
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Relationship, Operations
I lean more strongly on the firm's consultants and less so on the firm. Because our project has been...
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Relationship
Nordic presented us with good candidates. They didn't present us with as many as we would like to...
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Relationship, Operations
Nordic has swapped out the consultants that engage with us, and I have not felt that the consultants...
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Loyalty, Relationship, Services
Nordic could improve their strategic approach by helping us plan more for the long-term future. That...
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Relationship, Operations
When it comes to what I find most valuable about the Nordic staffing consultants, if I had to boil...
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Loyalty, Relationship, Operations
We considered other firms, but we chose Nordic because the history they have of delivering really...
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Relationship
Nordic is pretty responsive, but they sometimes aren't as responsive as I need them to be. They...
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Relationship
Nordic has good, high-caliber candidates. The firm clarifies and asks questions about what we are...
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Relationship
Nordic is responsive. We have an extensive process for all the documentation that needs to be...
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Value
Nordic follows my experience with the industry standard in terms of having an hourly rate. Nordic...
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Value
We have mainly used another firm, but we have slid in a couple of Nordic people. We go based on...
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Relationship, Operations
With Nordic, we have had a few issues, and there has been some turnover. There are some factors...
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Relationship, Operations
The Nordic executives are very accessible. I wouldn't say we are reaching out to the upper...
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Value
With Nordic, we have some negotiated rates, so we have had a lot of consultants through Nordic that...
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Relationship, Operations
Nordic has followed a more typical implementation structure with a project director, project...
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Services, Value
A consultant we worked with from Nordic knew the module we were working on and understood what we...
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Relationship, Services
We are very satisfied with Nordic. They have excellent communication and quick responses to resource...
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Relationship, Services
Nordic has gone through some structural changes. Not all of those were great, but the vendor has...
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Relationship, Services
By the time we had worked with Nordic's folks for a while, some of them seemed to forget that they...
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Relationship, Operations
This is on us as a customer as much as it is on Nordic, but I don't think that we always understood...
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Relationship, Services
Nordic's team is fantastic. Something Nordic excels at and a reason why I would hire them again in a...
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Relationship, Services
Most of the Nordic staff had quite a bit of expertise with the product we were implementing. We were...
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Relationship
We are the ones reaching out to the firm and saying we would like to look at extending a person. The...
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Relationship
The pro is the quick turnaround time. When it comes to staffing, we send an email out, and the...
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Value
Nordic’s rates are always pretty competitive. They are actually the most competitive I have seen...
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Loyalty
Nordic has changed how they think about themselves. They want to sell us more of their managed...
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Loyalty, Services
Nordic’s quality of consultants has gone down. For staffing, I now consider them the middle-tier...
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Relationship
Nordic exceeded our expectations in the quality of their work and the value that they brought. That...
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Operations
During our contract, I felt like Nordic went off and did their own thing. That was extremely...
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Relationship
I have consultants from Nordic, and they are very professional. They go above and beyond to resolve...
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Relationship
With Nordic, outside of the project director, I don't know who is involved from the firm to assist....
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Relationship, Operations
I have worked with Nordic on another project prior to this one, and they are very engaged and work...
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Relationship
It is good to work with multiple partners so that we can get the best resources. Nordic is a good...
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Relationship
I feel like we have fewer people who can solve our problems at Nordic. We have people who work for...
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Relationship
With Nordic, the quality of the consultants can be a little inconsistent in terms of how...
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Relationship, Operations
The consultants from Nordic were extremely qualified. They were very clear about how to help us get...
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Relationship, Services
Nordic summarizes their findings for me, but they are not as concise as the findings we get from our...
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Value
The firm was very up front about pricing. They have very similar prices to our other staffing firm.
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Relationship
We have a history with Nordic. Compared to our other staffing firm, they have a better idea of what...
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Relationship, Operations
The team we have here from Nordic is hand selected. Since we got people placed, Nordic has been as...
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Loyalty, Value
We selected Nordic because they were incumbent and had done previous work, and our leadership had...
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Loyalty, Operations
Nordic is starting to revamp their sales strategy. As of right now, I'm looking forward to their new...
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Relationship, Services
I have had the same Nordic account manager for a long time. They know us well and are easy to...
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Value
Nordic charged us what they said they would charge us, but their fees are a little high. They do a...
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Relationship, Operations
The engagement with Nordic very much depends on who we get, and we had to get a substitute for...
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Relationship, Services
I wouldn’t buy Nordic’s services again because the company has changed over time. Nordic used to be...
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Relationship
We have had very deep challenges with some of the application teams. Security has been a problem. We...
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Relationship, Value
KLAS partnered with Nordic to do an in-person feedback session, but I was unable to attend. I would...
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Relationship, Operations
I asked Nordic to come back and give us some perspective on X, Y, and Z, and their answers weren't...
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Relationship
I'm not sure whether I would buy the service again. Nordic strong-arms us, and I don't know how they...
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Commentary Summary
Comment Type Breakout