Nordic HIT Staffing Commentary
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Subject Expert
Kaleb Harris
Research Director
Commentary Summary
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User Commentary
Loyalty, Relationship, Services
Nordic could improve their strategic approach by helping us plan more for the long-term future. That...
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Relationship, Operations
When it comes to what I find most valuable about the Nordic staffing consultants, if I had to boil...
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Loyalty, Relationship, Operations
We considered other firms, but we chose Nordic because of the history they have of delivering really...
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Relationship
Nordic is pretty responsive, but they sometimes aren't as responsive as I need them to be. They...
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Relationship
Nordic has good, high-caliber candidates. The firm clarifies and asks questions about what we are...
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Relationship
Nordic is responsive. We have an extensive process for all the documentation that needs to be...
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Value
Nordic follows my experience with the industry standard in terms of having an hourly rate. Nordic...
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Value
We have mainly used another firm, but we have slid in a couple of Nordic people. We go based on...
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Relationship, Operations
With Nordic, we have had a few issues, and there has been some turnover. There are some factors...
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Relationship, Operations
The Nordic executives are very accessible. I wouldn't say we are reaching out to the upper...
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Value
With Nordic, we have some negotiated rates, so we have had a lot of consultants through Nordic that...
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Relationship, Operations
Nordic has followed a more typical implementation structure with a project director, project...
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Services, Value
A consultant we worked with from Nordic knew the module we were working on and understood what we...
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Relationship, Services
We are very satisfied with Nordic. They have excellent communication and quick responses to resource...
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Relationship, Services
Nordic has gone through some structural changes. Not all of those were great, but the vendor has...
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Relationship, Services
By the time we had worked with Nordic's folks for a while, some of them seemed to forget that they...
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Relationship, Operations
This is on us as a customer as much as it is on Nordic, but I don't think that we always understood...
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Relationship, Services
Nordic's team is fantastic. Something Nordic excels at and a reason why I would hire them again in a...
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Relationship, Services
Most of the Nordic staff had quite a bit of expertise with the product we were implementing. We were...
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Relationship
We are the ones reaching out to the firm and saying we would like to look at extending a person. The...
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Relationship
The pro is the quick turnaround time. When it comes to staffing, we send an email out, and the...
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Value
Nordic’s rates are always pretty competitive. They are actually the most competitive I have seen...
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Loyalty
Nordic has changed how they think about themselves. They want to sell us more of their managed...
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Loyalty, Services
Nordic’s quality of consultants has gone down. For staffing, I now consider them the middle-tier...
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Relationship
Nordic exceeded our expectations in the quality of their work and the value that they brought. That...
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Operations
During our contract, I felt like Nordic went off and did their own thing. That was extremely...
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Relationship
I have consultants from Nordic, and they are very professional. They go above and beyond to resolve...
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Relationship
With Nordic, outside of the project director, I don't know who is involved from the firm to assist....
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Relationship, Operations
I have worked with Nordic on another project prior to this one, and they are very engaged and work...
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Relationship
It is good to work with multiple partners so that we can get the best resources. Nordic is a good...
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Relationship
I feel like we have fewer people who can solve our problems at Nordic. We have people who work for...
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Relationship
With Nordic, the quality of the consultants can be a little inconsistent in terms of how...
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Relationship, Operations
The consultants from Nordic were extremely qualified. They were very clear about how to help us get...
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Relationship, Services
Nordic summarizes their findings for me, but they are not as concise as the findings we get from our...
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Value
The firm was very up front about pricing. They have very similar prices to our other staffing firm.
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Relationship
We have a history with Nordic. Compared to our other staffing firm, they have a better idea of what...
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Relationship, Operations
The team we have here from Nordic is hand selected. Since we got people placed, Nordic has been as...
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Loyalty, Value
We selected Nordic because they were incumbent and had done previous work, and our leadership had...
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Loyalty, Operations
Nordic is starting to revamp their sales strategy. As of right now, I'm looking forward to their new...
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Relationship, Services
I have had the same Nordic account manager for a long time. They know us well and are easy to...
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Value
Nordic charged us what they said they would charge us, but their fees are a little high. They do a...
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Relationship, Operations
The engagement with Nordic very much depends on who we get, and we had to get a substitute for...
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Relationship, Services
I wouldn’t buy Nordic’s services again because the company has changed over time. Nordic used to be...
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Relationship
We have had very deep challenges with some of the application teams. Security has been a problem. We...
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Relationship, Value
KLAS partnered with Nordic to do an in-person feedback session, but I was unable to attend. I would...
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Relationship, Operations
I asked Nordic to come back and give us some perspective on X, Y, and Z, and their answers weren't...
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Relationship
I'm not sure whether I would buy the service again. Nordic strong-arms us, and I don't know how they...
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Relationship
Nordic always tends to come in higher in pricing than their competitors. However, Nordic seems to...
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Relationship
One thing Nordic could have done to consistently provide excellent service is to communicate. For...
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Relationship, Operations
Nordic was really on top of the project when things were coming due and when we needed to make sure...
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Operations
Nordic met our expectations. I don't know that they went above and beyond, but they did what we...
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Relationship
What I would like to see done differently by Nordic is what I would like to see done by all of our...
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Loyalty, Services, Value
An analyst I have from Nordic is excellent. They are someone I would hire. We have noticed that...
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Loyalty, Relationship
I really only work with Nordic from a contracting standpoint. My managers and directors typically...
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Relationship, Operations
Nordic is very professional, and they value our relationship because we have worked with them for so...
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Value
When we were working on another contract with Nordic, we didn't just dump them. We gave them the...
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Relationship, Value
Things have been going well with Nordic. We cherry-picked the staff because we used them previously....
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Relationship, Services
Nordic has had the right plan in place. I don't know how much of the credit should go to them versus...
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Value
I have definitely had encounters with Nordic where we have had some needs come up, and I haven't...
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Relationship
The folks I have worked with at Nordic have been almost universally excellent. There is that saying...
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Relationship, Operations, Services
We have very rarely had bad or subpar external help from Nordic; the quality of the individuals that...
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Relationship, Operations
Our Nordic consultant has left me out of conversations and will make decisions for me. It becomes a...
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Relationship, Operations
Our Nordic consultant has experience in the module we are working on; however, they do not have...
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Relationship
As far as the firm's consultants go, we have had some rock stars, and we have had some people who...
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Relationship, Services
In terms of strategic ability, the firm has given us some resources that have helped. The firm...
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Relationship, Operations
We hired Nordic to bring the experience and perspective from multiple Epic go-lives so that we could...
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Value
There have been marginal performers, and in general, Nordic is very expensive. If we are looking at...
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Relationship
For the most part, we have been very satisfied with Nordic’s consultants. There have been a few that...
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Value
The issue I have with Nordic is the cost.
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Relationship, Services
We have used Nordic for forever, and they are great. They are our go-to firm to support our EHR. The...
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