OmniRx Commentary
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Manager

Relationship, Operations

Over the last several years, I have noticed the turnaround time on customer support tickets from...

Dec 2023
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Manager

Product, Value

The automated dispensing cabinets serve their function as intended. The durability of the cabinets...

Dec 2023
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Director

Culture, Culture, Value, Value

We know what we are going to pay for with Omnicell, and they don't slip things in.

Apr 2023
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Director

Product, Product

There is almost nothing we can't retrieve by going to the Omnicell CPU. We can see how many times...

Apr 2023
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Director

Relationship, Relationship, Operations, Operations

wOmnicell does not prompt us when there is an update. We end up having to call them and ask whether...

Apr 2023
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Director

Relationship, Relationship

The cabinets have been very durable for us, and Omnicell’s support has been outstanding. Whenever we...

Apr 2023
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Director

Product, Product

Reporting in the OmniRx could be more robust. The diversion software piece could be enhanced. I...

Apr 2023
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Manager

Product, Value

We have had Omnicell's product for many years, and every time that there has been an expansion, we...

Mar 2023
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