ROBOT-Rx
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Subject Expert
Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Analyst/Coordinator

Functionality and Upgrades

We have had issues with keeping the medication velocity movements updated in ROBOT-Rx. The velocity...

Dec 2022
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Director

Lessons Learned

The product is a legacy product and is being phased out. The product is functional and does what it...

Sep 2022
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Director

Lessons Learned

I would tell someone who is looking at using the product to do their homework. Just like when people...

Sep 2022
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Manager

Implementation and Training

There is no training provided by the vendor. That is all handled by us. I would love some quick...

Jul 2022
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Manager

Service and Support

The amount of downtime we had at the beginning of this year was frankly unacceptable. We continue to...

Jul 2022
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Manager

Technology

Our ROBOT-Rx is very much out-of-date, and it is going away for us. It is a very old model. I would...

Jul 2022
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VP/Other Executive

Future Outlook

The ROBOT-Rx is being phased out, but we would buy the ROBOT-Rx again if it were available. I don’t...

Apr 2022
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VP/Other Executive

ROI / Cost

The charges in the service agreement have been pretty inclusive.

Apr 2022
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Manager

Service and Support

The thing I like the most about the ROBOT-Rx is that we have a technician that comes to do proactive...

Mar 2022
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Manager

Future Outlook

There are a lot of legacy data and things that are no longer supported, but they stay in the...

Mar 2022
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Manager

Implementation and Training

The vendor has been switching everything over to the myOmnicell support portal, and there is not a...

Mar 2022
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