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KLAS Research Director - Jackson Tate
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Jackson Tate

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jackson.tate@klasresearch.com

801-734-6503

 
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User Commentary

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Manager

I like the ROBOT-Rx because it picks our meds really accurately. Other facilities use other products...

May 2021
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Manager

Sometimes the ROBOT-Rx doesn’t have enough space. We have had issues with tablets that are not...

May 2021
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Director

Each time we call Omnicell’s support people, we get things resolved. I am happy about that.

Apr 2021
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Director

We had a PACMED machine that came with the ROBOT-Rx unit. Omnicell told us they aren't going to make...

Apr 2021
(0)
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Director

The ROBOT-Rx has been meeting expectations. We finally got things dialed in after a while. There was...

Oct 2020
(0)
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Director

The quality of support is good. However, the vendor can get away with high pricing because there...

Oct 2020
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Director

The ROBOT-Rx is a great tool. The only issue we have is with its reliability. The ROBOT-Rx can be...

Oct 2020
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Director

The solution has definitely worked for a long period of time. But we are in an environment where...

Oct 2020
(0)
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Manager

I have a weekly meeting with an Omnicell team where we work through things and collaborate on any...

Sep 2020
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Manager

Omnicell hasn't been delivering new technology with the product because it is going to be sunsetted....

Sep 2020
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Manager

The ROBOT-Rx has been really good. Omnicell is proactive with maintenance. They go through the whole...

Jun 2020
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Manager

We have looked at other robots but have stayed with the ROBOT-Rx because it is so solid. The...

Jun 2020
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