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ROBOT-Rx Comments
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KLAS Research Director - Jackson Tate
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Jackson Tate

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801-734-6503

 
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User Commentary

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Manager

ROBOT-Rx is in a steady state. We have used the product for a long time, and the system is a...

May 2021
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Manager

One of our robots is aging, but that is expected. It performs exactly like it should. I wish it had...

May 2021
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Manager

The support is great for the product. We aren’t just left out in the dark with it. We have someone...

May 2021
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Manager

The system functions well. It is very stable and really reliable. The interoperability functions...

May 2021
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Manager

The IV robot is a robotic arm; every vial and pill size is different, so the system requires very...

May 2021
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Manager

There are videos, so we don’t need any additional training; we are able to train just fine on those...

May 2021
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Manager

I like the ROBOT-Rx because it picks our meds really accurately. Other facilities use other products...

May 2021
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Manager

Sometimes the ROBOT-Rx doesn’t have enough space. We have had issues with tablets that are not...

May 2021
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Director

Each time we call Omnicell’s support people, we get things resolved. I am happy about that.

Apr 2021
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Director

We had a PACMED machine that came with the ROBOT-Rx unit. Omnicell told us they aren't going to make...

Apr 2021
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Director

The ROBOT-Rx has been meeting expectations. We finally got things dialed in after a while. There was...

Oct 2020
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Director

The quality of support is good. However, the vendor can get away with high pricing because there...

Oct 2020
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Director

The ROBOT-Rx is a great tool. The only issue we have is with its reliability. The ROBOT-Rx can be...

Oct 2020
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Director

The solution has definitely worked for a long period of time. But we are in an environment where...

Oct 2020
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Manager

I have a weekly meeting with an Omnicell team where we work through things and collaborate on any...

Sep 2020
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Manager

Omnicell hasn't been delivering new technology with the product because it is going to be sunsetted....

Sep 2020
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(0)
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