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Optimum Healthcare IT IT Planning and Assessment Commentary
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Greg Hughes
Research Director
KLAS Research Director - Greg Hughes
 
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Commentary Summary

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User Commentary

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CTO

Loyalty

With the mergers and acquisitions activity, we looked at other firms. We chose Optimum Healthcare IT...

Jun 2025
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CTO

Relationship

Optimum Healthcare IT can do anything in the technical space. Due to our project manager’s previous...

Jun 2025
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Director

Relationship, Value

The firm was able to put up with me throughout the service, and at the same time, they were able to...

May 2025
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Director

Loyalty, Operations, Services, Value

The firm executed things against the requirements right on the money. We were fortunate in the...

May 2025
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Director

Relationship, Operations

Optimum Healthcare IT was kind of a body shop. They acquired a company that was more into advisory...

May 2025
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(0)
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Director

Loyalty, Relationship, Operations

Optimum Healthcare IT's people are adults and know I will rotate them in a few years. Our previous...

May 2025
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Director

Operations, Services

The firm did fine with their strategic ability. They are definitely not a one-size-fits-all kind of...

May 2025
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Director

Operations

Optimum Healthcare IT knows our EMR really well. They have done a number of similar migrations, so...

May 2025
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(0)
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Director

Loyalty, Operations

We chose Optimum Healthcare IT because of timing. We didn’t have time to do a whole RFA process, and...

May 2025
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(0)
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Director

Operations, Value

I routinely had questions that were on the periphery of the project, and the Optimum Healthcare IT...

May 2025
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(0)
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CIO

Operations, Services, Value

Really early on, Optimum Healthcare IT did several workshops for us where they came on-site and went...

May 2025
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(0)
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VP/Other Executive

Loyalty

The reason we ended up choosing Optimum Healthcare IT over the other firms was that Optimum...

Apr 2025
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(0)
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Director

Operations

The final report that Optimum Healthcare IT put out included things that we didn’t ask for. The firm...

Jan 2025
||
(0)
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Director

Loyalty, Relationship

We have different engagement managers for our different engagements, including a person over the...

Jan 2025
||
(0)
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Director

Relationship, Value

Optimum Healthcare IT has been really helping us. IT transformation is one of our key areas of...

Jan 2025
||
(0)
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VP/Other Executive

Relationship

The feedback that I have gotten from my directors as well as the direct people on the ground is not...

Jan 2025
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(0)
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VP/Other Executive

Relationship

What makes Optimum Healthcare IT stand apart is that we never feel like we are being sold something....

Jan 2025
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(0)
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VP/Other Executive

Operations

When we kicked off our project, we realized very quickly we needed another set of hands or brains at...

Jan 2025
||
(0)
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VP/Other Executive

Relationship, Operations

The firm brings in various people in our organization and has them present to the data governance...

Jan 2025
||
(0)
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VP/Other Executive

Operations, Value

The engagement has been very cost effective for us. It has been a win-win solution. We only pay for...

Jan 2025
||
(0)
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VP/Other Executive

Relationship, Services

Optimum Healthcare IT brings the whole organization into this data asset solution. They are focused...

Jan 2025
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(0)
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Director

Relationship

I would love Optimum Healthcare IT’s consultants to be able to get more clients. I know they are...

Jan 2025
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(0)
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Director

Relationship, Operations, Services

The consultants at Optimum Healthcare IT provide so many resources, tools, workflows, and road maps...

Jan 2025
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(0)
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Director

Relationship, Operations, Services

Optimum Healthcare IT’s support is there when we need it; there is never any wait, and their...

Jan 2025
||
(0)
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Director

Relationship, Operations

As far as I know, we haven't needed to engage anybody but our consultants at Optimum Healthcare IT....

Jan 2025
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(0)
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Director

Relationship, Operations

From a consulting standpoint, Optimum Healthcare IT has adapted to our culture when necessary, but...

Jan 2025
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(0)
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Director

Relationship

Optimum Healthcare IT is very proactive, and they are very good at letting us know when hours change....

Jan 2025
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(0)
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Director

Loyalty, Relationship

For each engagement that we used the firm for, their consultants were phenomenal. They are very...

Nov 2024
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(0)
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Director

Relationship, Services

Overall, the firm is on the cutting edge of understanding these emerging technologies, especially...

Nov 2024
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CIO

Loyalty

We chose Optimum Healthcare IT because of their background. When scoping the project, we felt they...

Sep 2024
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(0)
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CIO

Relationship

Optimum Healthcare IT listened to us, hit all their major milestones, and gave us an end product...

Sep 2024
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(0)
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CIO

Relationship, Operations

Optimum Healthcare IT understood and listened to our needs and brought the right resources to me for...

Sep 2024
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(0)
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CIO

Relationship

The level of interest and curiosity about our business that Optimum Healthcare IT has is a strength....

Aug 2024
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(0)
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CIO

Loyalty, Relationship

Optimum Healthcare IT exceeded our expectations with their communication, transparency, and...

Aug 2024
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(0)
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