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Optum Financial Improvement Consulting Comments
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KLAS VP, Services & Value-based Care - Warren Whitford
Subject Expert

Warren Whitford

VP, Services & Value-based Care

warren.whitford@klasresearch.com

801-734-1591

 
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Optum did work around our supply chain. We started the initiative all the way back with Advisory...

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The service is expensive, but I did get value out of it. We lowered costs, and we are more efficient...

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As far as recommending Optum goes, I am middle of the road because of all the changes. My...

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The firm is good. Our concern with Optum is that they are part of UnitedHealthcare; they are a...

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Optum has been paying attention to the outcomes we are receiving. We have definitely increased in...

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Optum definitely has engaging consultants. That is important to me. They are not overly assertive....

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Optum did something during the contracting process that was a bit of a disconnect for me. They did...

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VP/Other Executive

Optum was good to work with. They were very accommodating in terms of scheduling. They made things...

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VP/Other Executive

I needed a support model for our providers because in our world, the providers did all their coding...

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VP/Other Executive

Our goal was to clean up problems and close gaps. We missed large revenue opportunities in the past...

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VP/Other Executive

We had some setbacks because of COVID-19. We are slow on the uptake in terms of educating physicians...

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COO

Before COVID-19, we were on a really great path for our surgery services with all that we had done...

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COO

Optum did great work and did a phenomenal job with our teams. Optum had to work through some...

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COO

We pretty much had a set rate up front. We talked through everything and what we needed. We told...

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COO

One of our executives had worked with Optum before and had some experience with Optum. That was part...

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COO

The product most definitely drove tangible outcomes. After Optum worked with us and after months of...

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I don't really think we could have done anything differently. The vendor's team worked exceptionally...

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