Optum Risk Adjustment Solutions
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Subject Expert
Ryan Pretnik
Research Director
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User Commentary
We are going to do an RFP to get competitive bids to replace this product. Optum has been having...
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If Optum were to ask me to be a referral for them, I would tell others to watch out for their data...
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Optum hasn't talked to us about interoperability.
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Our account manager is great, but they struggle to escalate things internally.
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We are going to go ahead and let Optum go. We have contracted with another company to replace them....
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All of Optum's data breakdowns are a huge reason that we are leaving them. Optum's data is so...
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The challenge with Optum's training is that we don't get it. It is not offered unless we ask for it.
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Optum has many different, siloed processes. They are a huge organization, so when any little thing...
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Optum is fantastic on their retrospective claims, and they have the highest chart collection rates...
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Optum's integration is difficult. It is okay, but I have seen better. Optum just isn't able to...
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Optum's dashboards are pretty terrible. The lag delays are not intuitive. I really have a bad taste...
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We had a tough start with Optum because of the rigidness of the data and the format that they...
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Training has always been part of Optum’s packages. Optum has also been good about making refresher...
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The system is a standalone product that is pretty siloed in terms of functionality. The system is...
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The product delivers what we need and drives results for us, but I don't know whether the product...
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Optum is helping us forecast what the adjustments are expected to be with the data we provide. From...
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Whether Optum is in our long-term plans is 50/50 right now. From an analytics capability, we may...
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Optum’s UI is a little old. They are in the process of revamping, but they waited a little too long....
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Optum has been fantastic in terms of our relationship. However, there are some things that we have...
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