Home chevron icon Payer Solutions chevron icon Payer Software chevron icon Risk Adjustment

Optum Risk Adjustment Solutions Commentary
Filtered view: All

Subject Expert
Bradley Hunter
VP VBC, Payer, and CORE
KLAS VP VBC, Payer, and CORE - Bradley Hunter
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Reports

Risk Adjustment 2023: Which Vendors Drive Value in a Shifting Market?
Risk Adjustment 2023:
Which Vendors Drive Value in a Shifting Market?
March 2023
View Report
Optum/Change Healthcare Merger: Customer Insights 2022
View Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

 Download as Excel
Sort by   
VP/Other Executive

Relationship, Product

Optum could do better with their retrieval activities. Optum doesn't manage things well. For...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

Optum Risk Adjustment Solutions works as expected, although there certainly is room to make it more...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

Optum definitely has a lot of great reporting to be able to see how folks are interacting with the...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Optum is pretty responsive. They are relatively good with something that is a priority. In terms of...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Optum hasn't done very well with managing their subcontractors. They are trying though.

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Culture, Relationship

When working with Optum, organizations have to be very specific about what they want the vendor to...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

Value

One issue is that we have not met our ultimate goal. There are many moving pieces, and the product...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

Loyalty, Relationship

Optum’s executive involvement was great. One of their leaders has moved to another organization, so...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

Relationship

We have never had an issue with Optum. We are always working with them on different things, such as...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

Operations

We could use more training for our providers. Training is more about quantity than quality.

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

Product

The product works well and is effective. We would love to get to the point where we turn on the...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

Product

The amount of information in the tool can make it cumbersome, but that is not an Optum issue or...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

We have seen multiple outcomes with Optum's system, but the biggest outcome has been that we have...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture, Value

Optum is pretty good about not charging for everything, and they don't oversell what they are doing....

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

Optum's product is a little stale. It needs some improvements. I don't think that my satisfaction...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Optum’s approach is opaque, and sometimes it is difficult to tell why they are going after certain...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Articles
Related Articles
Article
KLAS article icon
Options Expanding for Risk Adjustment
11 November 21    |   Ryan Pretnik and Jennifer Hickenlooper
A growing field of vendors offers risk adjustment technology and services. In our latest report, we set out to discover which vendors offer the widest breadth of capabilities. 



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​