Optum Risk Adjustment Solutions Commentary
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Subject Expert
Bradley Hunter
VP VBC, Payer, and CORE
KLAS VP VBC, Payer, and CORE - Bradley Hunter
 
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User Commentary

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VP/Other Executive

Relationship, Product

Optum could do better with their retrieval activities. Optum doesn't manage things well. For...

Mar 2024
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Director

Loyalty, Product

Optum Risk Adjustment Solutions works as expected, although there certainly is room to make it more...

Dec 2023
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Director

Relationship, Product

Optum definitely has a lot of great reporting to be able to see how folks are interacting with the...

Dec 2023
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Director

Relationship

Optum is pretty responsive. They are relatively good with something that is a priority. In terms of...

Dec 2023
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VP/Other Executive

Relationship

Optum hasn't done very well with managing their subcontractors. They are trying though.

Oct 2023
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VP/Other Executive

Culture, Relationship

When working with Optum, organizations have to be very specific about what they want the vendor to...

Oct 2023
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CMO

Value

One issue is that we have not met our ultimate goal. There are many moving pieces, and the product...

Oct 2023
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CMO

Loyalty, Relationship

Optum’s executive involvement was great. One of their leaders has moved to another organization, so...

Oct 2023
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CMO

Relationship

We have never had an issue with Optum. We are always working with them on different things, such as...

Oct 2023
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CMO

Operations

We could use more training for our providers. Training is more about quantity than quality.

Oct 2023
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CMO

Product

The product works well and is effective. We would love to get to the point where we turn on the...

Oct 2023
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CMO

Product

The amount of information in the tool can make it cumbersome, but that is not an Optum issue or...

Oct 2023
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Director

Product, Value

We have seen multiple outcomes with Optum's system, but the biggest outcome has been that we have...

Oct 2023
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Director

Culture, Value

Optum is pretty good about not charging for everything, and they don't oversell what they are doing....

Oct 2023
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Director

Loyalty

Optum's product is a little stale. It needs some improvements. I don't think that my satisfaction...

Oct 2023
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Director

Relationship

Optum’s approach is opaque, and sometimes it is difficult to tell why they are going after certain...

Jul 2023
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