Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
We are going to do an RFP to get competitive bids to replace this product. Optum has been having...
Login or Create an Account to see details.
If Optum were to ask me to be a referral for them, I would tell others to watch out for their data...
Login or Create an Account to see details.
Optum hasn't talked to us about interoperability.
Login or Create an Account to see details.
Our account manager is great, but they struggle to escalate things internally.
Login or Create an Account to see details.
We are going to go ahead and let Optum go. We have contracted with another company to replace them....
Login or Create an Account to see details.
All of Optum's data breakdowns are a huge reason that we are leaving them. Optum's data is so...
Login or Create an Account to see details.
The challenge with Optum's training is that we don't get it. It is not offered unless we ask for it.
Login or Create an Account to see details.
Optum has many different, siloed processes. They are a huge organization, so when any little thing...
Login or Create an Account to see details.
Optum is fantastic on their retrospective claims, and they have the highest chart collection rates...
Login or Create an Account to see details.
Optum's integration is difficult. It is okay, but I have seen better. Optum just isn't able to...
Login or Create an Account to see details.
Optum's dashboards are pretty terrible. The lag delays are not intuitive. I really have a bad taste...
Login or Create an Account to see details.
We had a tough start with Optum because of the rigidness of the data and the format that they...
Login or Create an Account to see details.
Training has always been part of Optum’s packages. Optum has also been good about making refresher...
Login or Create an Account to see details.
The system is a standalone product that is pretty siloed in terms of functionality. The system is...
Login or Create an Account to see details.
The product delivers what we need and drives results for us, but I don't know whether the product...
Login or Create an Account to see details.
Optum is helping us forecast what the adjustments are expected to be with the data we provide. From...
Login or Create an Account to see details.
Whether Optum is in our long-term plans is 50/50 right now. From an analytics capability, we may...
Login or Create an Account to see details.
Optum’s UI is a little old. They are in the process of revamping, but they waited a little too long....
Login or Create an Account to see details.
Optum has been fantastic in terms of our relationship. However, there are some things that we have...
Login or Create an Account to see details.
Featured Report
Preferences