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i.s.h.med (Global)
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Everton Santos
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KLAS Research Director - Everton Santos
 
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European EMR 2022: Which Vendors Meet Customer Needs in a Rapidly Shifting Landscape?
European EMR 2022:
Which Vendors Meet Customer Needs in a Rapidly Shifting Landscape?
April 2022
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User Commentary

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Manager

Functionality and Upgrades

i.s.h.med is a good foundation that we can use to build extensions and components. It gives us...

Feb 2023
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Manager

Functionality and Upgrades

i.s.h.med doesn't achieve end-user-level adherence. It is very unintuitive. The vendor needs to work...

Feb 2023
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Manager

Relationship

i.s.h.med has a good base, but its road map going forward doesn't necessarily meet our requirements....

Feb 2023
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CDO

Technology

i.s.h.med is dysfunctional. The solution doesn't work on tablets or mobile phones and has a very...

Jan 2023
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CDO

Implementation and Training

There is a lack of functionalities in the product, and the user interface is old fashioned. Cerner...

Jan 2023
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CDO

Other Observations & Comments

If we look to fix errors, Cerner offers decent support. If we look for support for product...

Jan 2023
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Director

Interfacing and Integration

It is important for i.s.h.med to have a better user interface. The medical workflow has gaps, and...

Dec 2022
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Director

Functionality and Upgrades

i.s.h.med understands large hospitals. It is a strong platform with open interfaces and open source...

Dec 2022
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Director

Other Observations & Comments

We have not seen any changes due to the Oracle acquisition yet.

Dec 2022
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Director

Other Observations & Comments

i.s.h.med's road map has lots of potential. Cerner needs to focus on the new platform and make it a...

Dec 2022
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CIO

Functionality and Upgrades

Our users like the system because it is well integrated with the different modules and it is easy to...

Dec 2022
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CIO

Functionality and Upgrades

The response time from the system is not good; the system is slow.

Dec 2022
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Director

Other Observations & Comments

A clear road map for i.s.h.med is missing. It is unclear what will happen after 2027 when SAP...

Dec 2022
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Director

Functionality and Upgrades

i.s.h.med is very open as a product and has good stability.

Dec 2022
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CIO

Functionality and Upgrades

Cerner's solution covers almost all areas of the hospital's care. The solution is reliable and robust....

Dec 2022
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CIO

Relationship

The front end of i.s.h.med has started becoming obsolete. There has been no clear news on the...

Dec 2022
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CIO

Relationship

The transition from Cerner to Oracle has been negative so far. I have sent 2 emails to the...

Dec 2022
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CIO

Functionality and Upgrades

I love how customizable the solution is. I would like to see the vendor work on safeguarding things...

Nov 2022
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Director

Technology

i.s.h.med offers a very powerful framework for customer-specific product enhancements within the...

Nov 2022
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Manager

Lessons Learned

To improve the product, Cerner could offer project analysis, present the necessary modules to...

Oct 2022
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Manager

Functionality and Upgrades

Cerner's biggest strengths are that they are a good developer and their product is stable. I like...

Oct 2022
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CIO

Relationship

The vendor's strengths are that they are loyal and committed to our success. I don't have any...

Oct 2022
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CIO

Relationship

We still have a lot of questions and are very much doubtful about the Cerner acquisition by Oracle....

Jun 2022
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CIO

Relationship

I am not happy with the road map. There is no clear vision, and there is a trend of breaking...

Jun 2022
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CIO

Implementation and Training

Cerner doesn't have a training model to capacitate the end user. Their training is mediocre at best....

Jun 2022
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CIO

Relationship

We have only had one call with Cerner's executive team in the last few years.

Jun 2022
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CIO

Functionality and Upgrades

Most of our users don't like the solution. Our main issues with it are its performance and its GUI.

Jun 2022
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CIO

Interfacing and Integration

The thing that I like the most about the system is the integrated database that it has with one of...

Jun 2022
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CIO

Interfacing and Integration

The look and feel of the product could be improved. The doctors and nurses aren't very happy with...

Jun 2022
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Director

Future Outlook

Unfortunately, i.s.h.med is an old and obsolete product. There hasn't been much product evolution,...

May 2022
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Director

Sales and Contracting

The clinical part of the product didn't work the way we were promised it would during the sale and...

May 2022
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Director

Functionality and Upgrades

I like how the platform is stable and has good clinical functionality. The medication part of the...

May 2022
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