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Access info about Acute Care EMR on your dashboard or bookmark under

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PatientKeeper Advanced Clinicals (CPOE, Documentation, Medication Reconciliation Comments
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KLAS VP of Research / Strategy, Clinical - Coray Tate
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Coray Tate

VP of Research / Strategy, Clinical

coray.tate@klasresearch.com

801-404-5265

 
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User Commentary

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Nurse

I would like to see the nurses be able to do more in PatientKeeper Medication Reconciliation. I...

May 2021
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Nurse

The vendor is willing to help us with training. They work with me all the time to train me, and they...

May 2021
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Nurse

If I had any suggestions for PatientKeeper, it would be to have a bit more control over template...

May 2021
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Nurse

We have continued to have a good working relationship through the years with PatientKeeper....

May 2021
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Nurse

Everything is so expensive, so it is hard to know whether we get our money's worth, but I think that...

May 2021
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Nurse

I can't think of anything that PatientKeeper could do much differently. For a while, their support...

May 2021
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VP/Other Executive

PatientKeeper Documentation is a point-and-click, drag-and-drop solution. A lot of things are...

Apr 2021
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VP/Other Executive

When we really needed the vendor to start working with us on something specific, they had their...

Apr 2021
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VP/Other Executive

It is very hard to please physicians, but we haven't heard any complaints about the system. It...

Apr 2021
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VP/Other Executive

Unfortunately, we have to get a new EMR, so we will not be using PatientKeeper Documentation in the...

Apr 2021
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Nurse

PatientKeeper CPOE is a great system. Its simplicity is a key feature. Our users are thrilled to...

Mar 2021
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Nurse

The communication that we receive from PatientKeeper is great. They email us about any changes or...

Mar 2021
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Nurse

We have had some issues with our nurses being unable to log into PatientKeeper CPOE. That is a big...

Mar 2021
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Director

Order sets are easily built into PatientKeeper CPOE. The product isn't perfect yet because we are...

Feb 2021
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Director

During the implementation, PatientKeeper gave us a pretty good team to work with. The training was...

Feb 2021
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Director

We have been successful in plugging PatientKeeper CPOE into our portal. The vendor is up to date on...

Feb 2021
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Director

I tell others about the product's ease of use and intuitiveness. The product is easy to use and...

Feb 2021
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Director

PatientKeeper has been very good at keeping their promises. They have been very good partners. The...

Feb 2021
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(0)
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Director

I would buy PatientKeeper CPOE because I know the system well, and I like its mobility. The mobile...

Feb 2021
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Physician

We are trying to develop modules or run certain reports, and those are extra. In terms of making and...

Feb 2021
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Physician

The product is extremely easy to use, especially for new people and physicians that are coming on...

Feb 2021
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Physician

Occasionally, the product is slow. The product is a web-based product, so sometimes the servers are...

Feb 2021
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Analyst/Coordinator

When we place a support ticket with the vendor, they are typically very quick at gathering...

Jan 2021
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Analyst/Coordinator

The longevity we have had with the vendor has been valuable. They do look at our enhancement suggestions....

Jan 2021
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Analyst/Coordinator

I am pretty satisfied with what we have gotten for what we have paid. We have gotten what we have...

Jan 2021
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Analyst/Coordinator

We try to adopt new technology from PatientKeeper, and that involves nuances in their support. The...

Jan 2021
||
(0)
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Analyst/Coordinator

PatientKeeper CPOE's connection to our EMR is stable. The physicians are okay with the system; they...

Jan 2021
||
(0)
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Analyst/Coordinator

We can make orders and order sets too cumbersome and convoluted, and they can certainly become...

Jan 2021
||
(0)
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Analyst/Coordinator

Every doctor has his or her own opinion on how things should work, but PatientKeeper gets work done....

Jan 2021
||
(0)
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Analyst/Coordinator

I wouldn’t purchase PatientKeeper's system again because our organization wants to move away from...

Jan 2021
||
(0)
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Analyst/Coordinator

Where PatientKeeper could improve is with understanding and having insight into what receiving...

Jan 2021
||
(0)
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Analyst/Coordinator

For the most part, PatientKeeper is good at developing clinical tools. The system is certainly...

Jan 2021
||
(0)
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Analyst/Coordinator

I don’t think PatientKeeper CPOE is part of our long-term plans. Our organization is most likely...

Jan 2021
||
(0)
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Director

We love the ease of use of PatientKeeper CPOE for the physicians. Everything boils down to the ease...

Dec 2020
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(0)
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CMO

PatientKeeper is proactive and responsive to our input needs and wants. But it might take us a while...

Dec 2020
||
(0)
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CMO

One of the issues we have had with PatientKeeper has been the functionality and implementing...

Dec 2020
||
(0)
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CMO

It is our intent to stay with PatientKeeper Documentation until we can transition to another acute...

Dec 2020
||
(0)
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Director

It is hard to say whether I would recommend PatientKeeper Documentation. There is the product, and...

Dec 2020
||
(0)
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Director

Our hospital is on a clunky system, so having PatientKeeper Documentation has been a positive...

Dec 2020
||
(0)
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Director

PatientKeeper's new CEO has definitely made changes that have impacted us. We are in the process of...

Dec 2020
||
(0)
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Director

PatientKeeper recently brought on a new CEO, and that has been a positive change. I think my...

Dec 2020
||
(0)
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Director

The system is web based, so physicians can access it from home. That is a positive for them. We have...

Dec 2020
||
(0)
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Director

I want our organization to be on one system. We are on another EMR, and PatientKeeper CPOE bolts on...

Dec 2020
||
(0)
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Director

The vendor supported us really well during the COVID-19 crisis. We have started to slow down here,...

Dec 2020
||
(0)
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Director

I don't know whether I would buy the product again because the cost is becoming prohibitive. With...

Dec 2020
||
(0)
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Nurse

I would buy PatientKeeper Documentation again because I like the way it is laid out. I really like...

Dec 2020
||
(0)
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Nurse

We have a lot of issues with the transfer of medication reconcilitation. PatientKeeper was going to...

Dec 2020
||
(0)
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Director

The training for the product has not really been an issue, and the system is very intuitive and well...

Dec 2020
||
(0)
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Director

We have challenges with the vendor's support when we are trying to get them to understand a problem...

Dec 2020
||
(0)
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Director

We like the vendor's products. PatientKeeper Documentation is good, but there are some opportunities...

Dec 2020
||
(0)
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Director

When we go through an upgrade, we are charged. That seems to be the standard in healthcare, whereas...

Dec 2020
||
(0)
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Director

During the upgrade process, there are often configuration and interface errors that have not been...

Dec 2020
||
(0)
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Nurse

We have to do a lot of interfacing between PatientKeeper Medication Reconciliation and our other...

Dec 2020
||
(0)
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Manager

It takes a long time for PatientKeeper to deliver new technology. In terms of proactive service,...

Nov 2020
||
(0)
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Manager

In terms of PatientKeeper keeping all their promises, the one issue is with CPOE. There is also...

Nov 2020
||
(0)
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Manager

We have been live on PatientKeeper Documentation for several years. We have been on the system long...

Nov 2020
||
(0)
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Nurse

I would not buy PatientKeeper CPOE again because we have several different systems and we have come...

Sep 2020
||
(0)
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Nurse

I can't think of anything that PatientKeeper has done proactively. I don't think I have had any...

Sep 2020
||
(0)
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