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PaxeraUltima PACS (Global) Commentary
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Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
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User Commentary

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Manager

Value

PaxeraHealth launched a new generation of their product and promised significant improvements to...

Jan 2024
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Manager

Relationship, Product

PaxeraUltima PACS is a user-friendly system, but there has been a discernible decline in the overall...

Jan 2024
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Manager

Relationship

To enhance the product, we recommend that PaxeraHealth conduct a thorough review of the latest...

Jan 2024
||
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Manager

Loyalty

Something PaxeraHealth should consider is introducing AI capabilities because the trend has been to...

Dec 2023
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Physician

Relationship

PaxeraHealth’s team is very familiar with the solution, and they expertly and rapidly reply to our...

Dec 2023
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Physician

Product

PaxeraUltima PACS seems to be easier to use on Windows systems, so there are limitations to using...

Dec 2023
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Director

Product

PaxeraUltima PACS is good. It is easy to use for the users. The analysis piece, the worklist, and...

Dec 2023
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Director

Loyalty, Product

PaxeraUltima PACS is a complete solution with good software. It is easy to use and has good service...

Dec 2023
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(0)
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Director

Product

With the PaxeraHealth server, it is important to know the specifications for virtual machines on the...

Dec 2023
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(0)
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Director

Operations

The implementation of PaxeraUltima PACS went very well. The team is very supportive. There were a...

Dec 2023
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(0)
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Manager

Loyalty, Product

I would suggest PaxeraHealth have a server to store the database inside our country. We have...

Dec 2023
||
(0)
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Manager

Product

If some person asked my advice, I would refer them to PaxeraUltima PACS. I don't have any...

Dec 2023
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Manager

Culture, Value

Everything is under the contract. There is a charge if we need to upgrade things or get additional...

Dec 2023
||
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Manager

Loyalty, Relationship

PaxeraHealth updates the PACS for us. They provide good support. I have not faced any big issues or...

Dec 2023
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Manager

Product

PaxeraUltima is stable and easy to use. There is no latency because we are directly connected to it...

Dec 2023
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Director

Relationship

My experience with PaxeraHealth has been good, and I don’t have any bad feelings toward them. They...

Dec 2023
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Director

Operations

We had a short training for PaxeraUltima PACS, but we don’t need more training because we have no...

Dec 2023
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(0)
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Director

Loyalty

I expect more enhancements from PaxeraHealth and that they will support us more. They have promised...

Dec 2023
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(0)
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Director

Value

PaxeraUltima PACS is very worth the money, and it is easy to give access to. When we have a new...

Dec 2023
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(0)
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Manager

Product

PaxeraUltima PACS helps prevent waste because we can store information for many years and can easily...

Dec 2023
||
(0)
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Manager

Product

PaxeraUltima PACS does not integrate with other software we are using, so we have to manually...

Dec 2023
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Manager

Product

We are having problems with exhausting our image count in PaxeraUltima PACS. I wish we had a big or...

Dec 2023
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(0)
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Manager

Product

I highly recommend PaxeraUltima PACS to anyone because it is a good tool that is easy to use and...

Dec 2023
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(0)
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Manager

Relationship

PaxeraHealth is very good with support. The vendor has a resource assigned to us that is available...

Dec 2023
||
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Manager

Product

Even though there have been no rapid changes in the PACS, once it was installed, things were stable....

Dec 2023
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Manager

Product

We only need to integrate PaxeraUltima PACS with our HIS, and it is integrated already with HL7...

Dec 2023
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(0)
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Manager

Product

The only small concern I have is that PaxeraHealth should use their own reporting tool and not...

Dec 2023
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Manager

Relationship

I like the vendor’s support team; they are fast to respond anytime, and they are professional. Most...

Dec 2023
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Manager

Relationship, Product

We don’t get any type of complaints from our IT team or our radiology department. The product is...

Dec 2023
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Manager

Operations, Product

I wish the application could be installed on Linux or UNIX for more stability and security.

Dec 2023
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(0)
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Manager

Product

The product doesn't allow searching by name in Arabic; the system translates names to English for...

Dec 2023
||
(0)
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Manager

Product

Some of the user interfaces for some parts of the system are prone to freezing. Also, some of the...

Dec 2023
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Manager

Product

Our radiologists prefer the experience with PaxeraUltima PACS to their experience with the other...

Dec 2023
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Manager

Product

We have had some confusion with the product’s UI and its data search function. If we enter a start...

Dec 2023
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(0)
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Physician

Product

There are no major issues in PaxeraUltima PACS, but one complaint that a colleague told me about is...

Dec 2023
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(0)
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Physician

Loyalty, Product

We had a previous version of PaxeraUltima PACS, and we are on the current version now; there is...

Dec 2023
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(0)
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Physician

Relationship

Our experience with PaxeraHealth’s support people is very positive. The support people do remote...

Dec 2023
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Physician

Culture

We have been in a long-term relationship with PaxeraHealth, and when that happens, we start to make...

Dec 2023
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Physician

Relationship

I know some executives at PaxeraHealth, and if there is something I don’t like or a problem, I can...

Dec 2023
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(0)
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Director

Relationship, Product

The product is easy to use and user friendly, and we can get the vendor’s support immediately.

Dec 2023
||
(0)
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Director

Product

The vendor has to improve many pieces of the interface, particularly image sharing. Their efforts...

Dec 2023
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(0)
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Analyst/Coordinator

Relationship, Product

Everything is going smoothly with PaxeraHealth. We had a very bad experience with our previous PACS...

Nov 2023
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(0)
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Analyst/Coordinator

Product

We are dealing with one issue on a machine that is still not integrated with PaxeraUltima PACS. That...

Nov 2023
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(0)
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Analyst/Coordinator

Relationship

PaxeraHealth’s service is proactive. Last time an issue happened, we contacted PaxeraHealth, and...

Nov 2023
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(0)
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Analyst/Coordinator

Relationship, Product

We would like to be able to work offline if there is any issue in the network. But that isn’t a...

Nov 2023
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(0)
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Analyst/Coordinator

Culture, Value

With PaxeraHealth, the cost benefit is awesome. The vendor's team is very collaborative even when we...

Nov 2023
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(0)
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Analyst/Coordinator

Product

The product has performance stability. When we have any disruption in the network or something, the...

Nov 2023
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(0)
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Analyst/Coordinator

Product

One issue we have with PaxeraUltima PACS isn't necessarily an issue with the product; it is more of...

Nov 2023
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(0)
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Analyst/Coordinator

Product, Value

One feature I would like is the ability to receive notifications when there is a service malfunction...

Nov 2023
||
(0)
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Analyst/Coordinator

Operations

PaxeraUltima PACS is a solid application, and it accommodates our increasingly large volume of...

Nov 2023
||
(0)
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Analyst/Coordinator

Operations

We have an open line with PaxeraHealth. Everyone on PaxeraHealth’s support team is awesome. We can...

Nov 2023
||
(0)
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Analyst/Coordinator

Product

We have an external vendor's product, and PaxeraHealth's product has end-to-end integration with it....

Nov 2023
||
(0)
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Analyst/Coordinator

Product

Out of all our applications, PaxeraUltima PACS is the easiest to learn. Maybe within half an hour,...

Nov 2023
||
(0)
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CIO

Product

PaxeraUltima PACS is working fine, and we are happy with it. Without the system, we wouldn't be able...

Nov 2023
||
(0)
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CIO

Relationship

We are given timely support for the system 24/7. That is important to our facility because the...

Nov 2023
||
(0)
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CIO

Product

The system doesn't meet all of our needs because it has so many requirements. There is new...

Nov 2023
||
(0)
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CIO

Relationship

I have a good relationship with the vendor's executives. If we face any issues with the vendor's...

Nov 2023
||
(0)
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Director

Operations, Product

What I like most about PaxeraUltima PACS is its ease of use.

Oct 2023
||
(0)
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Director

Product

The biggest opportunity for product improvement is continuous development. The system could also...

Oct 2023
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(0)
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Manager

Operations, Product

PaxeraUltima PACS is very easy to use, and when new features become available, it is easy to get...

Oct 2023
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(0)
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Manager

Relationship

Our biggest challenge has been having a collaborative relationship with the leadership team and the...

Oct 2023
||
(0)
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Manager

Relationship, Product

PaxeraHealth's strongest points are their proactiveness of support and their experienced engineers....

Oct 2023
||
(0)
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Manager

Product

Overall, our experience with PaxeraHealth is good. We just have one concern that we have mentioned...

Oct 2023
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(0)
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Manager

Product

PaxeraUltima PACS is easy, and we didn’t have to train the doctors; they use the system and that is...

Oct 2023
||
(0)
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Manager

Relationship

If I send an email to PaxeraHealth’s support team, it doesn’t even take one minute before they...

Oct 2023
||
(0)
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Manager

Value

I have already referred PaxeraUltima PACS to some other organizations, and they like the product....

Oct 2023
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(0)
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Manager

Value

PaxeraHealth’s prices are a little high compared to the prices for other systems. PaxeraUltima PACS...

Oct 2023
||
(0)
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Manager

Culture

Whenever PaxeraHealth says anything, they keep their promises. Before we bought the PaxeraUltima...

Oct 2023
||
(0)
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Manager

Operations

Training with PaxeraHealth is good, and if there is anything we need, PaxeraHealth will explain...

Oct 2023
||
(0)
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Physician

Relationship, Product

I like the responsiveness of the product. It is versatile and serves our purposes well.

Sep 2023
||
(0)
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Manager

Culture, Value

I am very satisfied with PaxeraUltima PACS, but I wish the vendor would design new models for...

Sep 2023
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(0)
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Manager

Loyalty, Relationship

I always look forward to the vendor's updates and developments. The vendor's biggest opportunity is...

Sep 2023
||
(0)
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Director

Relationship

We appreciate the most that the after-sales service team is honest. We also like the stability,...

Sep 2023
||
(0)
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Physician

Relationship

PaxeraHealth's biggest strengths are their service response, user-friendly interface, spine labeling...

Sep 2023
||
(0)
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Physician

Product

The vendor could improve their AI tools and volumetry tools.

Sep 2023
||
(0)
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Manager

Product

The biggest strength of PaxeraUltima PACS is that it can handle large x-rays. It is very stable and...

Sep 2023
||
(0)
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Manager

Product

The biggest opportunity for product improvement is to offer a zfp data compression solution.

Sep 2023
||
(0)
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Manager

Relationship, Product

The vendor could improve my experience as a customer by improving the accuracy of AI reading.

Sep 2023
||
(0)
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Director

Relationship, Product

The biggest strengths of PaxeraUltima PACS are that it is upgradable and easy to use. It is an...

Sep 2023
||
(0)
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Director

Operations

The biggest opportunity for product improvement is to add AI features. PaxeraHealth could improve...

Sep 2023
||
(0)
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Manager

Product, Value

I am satisfied with PaxeraHealth. The product is very good.

Sep 2023
||
(0)
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CIO

Relationship

The vendor's biggest strengths are their strong product with its reliable extended features, the...

Sep 2023
||
(0)
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CIO

Product

The biggest opportunities for product improvement are AI, corporate and enterprise models for...

Sep 2023
||
(0)
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CIO

Product

One of my best decisions was to deploy PaxeraUltima PACS across the organization. We started with...

Sep 2023
||
(0)
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Manager

Product

The things we like the most are the data preservation and ease of use. The biggest opportunity for...

Sep 2023
||
(0)
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Director

Relationship

The things I like most are the ease of performance and the technical support team. They provide...

Sep 2023
||
(0)
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Director

Relationship

One of PaxeraHealth's biggest strengths is their great 24/7 support.

Sep 2023
||
(0)
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Director

Product

PaxeraHealth provides the latest enterprise imaging technology. I like their user-friendly system....

Sep 2023
||
(0)
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Director

Product

The system could have more BI tools and more customer-success visits to guide us in what we have...

Sep 2023
||
(0)
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VP/Other Executive

Relationship

PaxeraHealth’s support team is awesome 24/7. I had a problem recently, and I just contacted the...

Aug 2023
||
(0)
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VP/Other Executive

Relationship

Commercially speaking, the vendor should focus a bit on the scientific and research parts.

Aug 2023
||
(0)
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VP/Other Executive

Relationship

We have been in contact with PaxeraHealth to optimize the system to match our requirements for AI...

Aug 2023
||
(0)
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VP/Other Executive

Operations

We train people just one time, but there isn't any proposal or plan from PaxeraHealth for revisiting...

Aug 2023
||
(0)
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VP/Other Executive

Product

The product is very stable and easy to use. The image quality is perfect.

Aug 2023
||
(0)
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Director

Relationship

We would think twice before buying the product again. Since we started with the vendor,...

Jun 2023
||
(0)
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KLAS’ recent Global PACS 2019 report speaks to a shifting non-US market for PACS solutions. Many healthcare organizations are looking for imaging vendors that will meet their long-term and short-term



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