Home chevron icon Global Solutions chevron icon Global (Non-US) chevron icon PACS (Global)

Image Management Vue PACS (Global) (Carestream) Commentary
Filtered view: (Canada)

Subject Expert
Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
View Product Scores
View Advanced Filters
Advanced Filters
Region Filters
Europe Region Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Reports

Canada PACS 2024: Market Volatility Heightens as Organizations Look to Improve Their Experience
Canada PACS 2024:
Market Volatility Heightens as Organizations Look to Improve Their Experience
March 2024
View Report
Europe PACS 2022: Technology & Partnership Crucial in Evolving Market
View Report
Middle East & Africa PACS 2022: Which Vendors Meet Customer Expectations?
View Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

 Download as Excel
Sort by   
Manager

Product

We are having storage and usability issues with the current version of Image Management Vue PACS....

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The product’s user interface is one of the best ones out there. People love it because it is easy to...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

Philips’ charges are all through negotiation. I'm sure they are here to make a buck, but sometimes...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Relationship

Philips should have more accountability for how the application works and be truthful. If something...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Philips’ support is not the greatest. The front end used to be better, but the back end apparently...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

Over the next year, if anything, the product’s performance will get worse. The attention will...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations, Product

When we originally went on Carestream's product, it was great, but its performance has degraded, and...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

When it comes to supporting Carestream and ensuring that there is a high amount of uptime, Philips...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

I'm not paying too much for what I'm getting from Carestream, so contractually, the product is a...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture

Within the contract, there are certain components related to service that Philips committed to that...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture, Relationship, Product

One of the issues we have is with large data files and sharing them within our internal network. We...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

Our intent is to not continue with Carestream into the future because we see a night-and-day...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Our support from Philips has been very consistent. The vendor is really committed to supporting us...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

We have struggled with Philips' PACS. We have been working on fixing significant issues that have...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

The more we work with Philips, the more we see that they are a great company to deal with. The...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The product could be improved in regard to its capabilities for CD burning and CD importing.

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Articles
Related Articles
Article
KLAS article icon
The Shifting Market of Global PACS
10 January 20    |   Eder Lagemann and Jonathan Christensen
KLAS’ recent Global PACS 2019 report speaks to a shifting non-US market for PACS solutions. Many healthcare organizations are looking for imaging vendors that will meet their long-term and short-term
View All Reports
Related Reports
Performance
KLAS article icon
Europe PACS 2022
05 July 22    |   Eder Lagemann and Sidney Tate
The PACS market in Europe is evolving. To unify care delivery, many countries are pushing for HIT consolidation across regional groups of hospitals. At the same time, healthcare organizations are increasingly looking to expand their imaging strategies outside of radiology to bring together more departments and facilities at an enterprise level. This report leverages the perspectives of 199 individuals representing 168 unique organizations across 25 European countries to determine which PACS vendors are delivering the technology and partnerships needed to drive imaging progress in Europe.
Performance
KLAS article icon
Middle East & Africa PACS 2022
05 April 22    |   Everton Santos and Sidney Tate
The PACS market in the Middle East and Africa is evolving, with some vendors gaining prominence and others losing traction. Healthcare organizations are looking to enhance their imaging strategies with new, advanced technology (e.g., AI and the cloud) and want vendors who innovate and deliver this technology. Using customer feedback from 60 organizations across 14 countries, this report is KLAS’ first to focus on the PACS market in the Middle East and Africa, exploring vendor market share and performance and examining which vendors are keeping pace with customer expectations.



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​