Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-801-226-5120.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Cardiology on your dashboard or bookmark under

(Your Products / Your Organization's Products)


IntelliSpace Cardiovascular Comments
Filtered view: All

KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
Subject Expert

Monique Rasband

VP, Imaging, Cardiology & Oncology

monique.rasband@klasresearch.com

801-734-6281

 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Cardiology on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Director

We have struggled this year, but we would still buy the product again. IntelliSpace Cardiovascular...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I usually have to be the one to initiate conversations with Philips. That was challenging during the...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The product has good interoperability with everything we do. The way Philips set up their database...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Philips' Achilles’ heel is they are transitioning from a legacy viewer to a web-based application,...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

As Philips is transitioning from the older legacy client into the new web-based client, there are a...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

It sounds like Philips is still a few years away from completely eliminating the legacy viewer....

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Philips has been engaged and is definitely aware of our concerns. They understand our frustrations....

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I really like IntelliSpace Cardiovascular’s report building process. Philips has come a long way in...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We had another product a while ago. At some point, the people who run the show decided we would...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The software is problematic, and I am not especially happy about the service we get from Philips....

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We always have to call Philips. Nobody ever comes out; they just look at the problem on their...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Philips made it sound like they made the product so automatic and seamless, but it is truly not....

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

It seems like it takes longer to get the problems fixed with IntelliSpace Cardiovascular compared to...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

IntelliSpace Cardiovascular has generally been a good system. We aren't using its full potential....

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

IntelliSpace Cardiovascular is a fairly convoluted system. There are certain pieces of the system...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we call up Philips, they generally do a pretty good job of fixing things and helping us along....

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Philips has a web-only mode for remote doctors. I am disappointed that they don't have all of their...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We like the representatives that we work with from Philips. We like that they include us in...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

There are a lot of available reports within IntelliSpace Cardiovascular's analytics that we haven't...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

IntelliSpace Cardiovascular is not the same as Xcelera because Xcelera is just for imaging....

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We are a little bit nervous about the future of IntelliSpace Cardiovascular because it is heading...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We upgraded our IntelliSpace application about a year and a half ago, and the system has been much...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have had some issues with support for IntelliSpace Cardiovascular. We have found that we need to...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The current IntelliSpace Cardiovascular system has a lot of limitations. Philips doesn't keep up...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Training from Philips has been great. The trainers are very experienced in cardiology.

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The back end of IntelliSpace Cardiovascular is so clunky. Philips' web interface and their...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would like to be able to add measurements and report statements in IntelliSpace Cardiovascular....

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Mostly, I have had good interactions with Philips' support staff. I always get somebody on the call...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

IntelliSpace Cardiovascular is pretty good at driving tangible outcomes from day to day. However,...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I like that IntelliSpace Cardiovascular is so easy for the end user to use. Doctors can easily read...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

It can take longer than we would like to get changes implemented in IntelliSpace Cardiovascular....

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The structured reporting piece of the system is very helpful once an organization gets people to...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

IntelliSpace Cardiovascular is a pretty reasonable product. We had a lot of problems when we first...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We had to pay for our most recent upgrade. In the past, the upgrades have been included with our...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I am not thrilled with the way that IntelliSpace Cardiovascular interacts with our VNA. The way that...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We were scheduled to go off-site for system training, but it was canceled due to COVID-19. Everyone...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The system has more potential, and the vendor could be better at delivering new technology. There...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Philips is a little better at project support. There are quite a few people who work directly in the...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our relationship with Philips regarding IntelliSpace Cardiovascular has been really good. We have...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have tested and built new Philips interfaces. The interface team has been outstanding. The team...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The product is fairly low maintenance. We only have to call somebody or enter a ticket a few times a...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have a few areas that are live with IntelliSpace Cardiovascular, and we have pretty good...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have struggled with the timing of the support. Overall, the support people's knowledge is really...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Philips is talking about a web version. We want to move to that version for obvious reasons. The...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The support team on the clinical side is very good. We have had ups and downs with Philips on...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We really like Philips, but they nickel-and-dime us to death. Philips always says that the...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

IntelliSpace Cardiovascular is a solid cardiovascular solution, and we use it for echo reporting. We...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are really excited for Philips to add intracardiac echo as a part of the next upgrade. It will be...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The acquisition of TomTec was a win in our opinion. We are using another solution, and it is good...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Philips has a very good platform for image storage. We can revisit images and do side-by-side...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

More capabilities for our own quality control and friendly data mining are definitely on my wish...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Philips claims they can fully integrate the product with our clinical data and EMR. However, this...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We would not buy this product again because the user experience has been a downgrade. Philips...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We had to bump our go-live data with Philips a couple of times. I think that Philips is a little...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Other vendors provide upgrades within the service contract. Philips does not do that. There is...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Philips' support people go silent. The vendor puts the product in, and then they are out. We don't...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

IntelliSpace Cardiovascular is now web based, so we can run it through Citrix. With COVID-19,...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The biggest push for this system was that it had web capabilities. It isn't compatible with all...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Our experience with Philips' support people has been positive. They are available 24/7. Philips is...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I like Philips' system because there are no issues with support. It is also a very stable product....

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have been using IntelliSpace Cardiovascular for cath reporting, and so far, things have been...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Our training was a little rough. We had to do a lot of ongoing self-service. There was a lot of...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We have been working toward more adoption with Philips based on a poor experience with our other...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I am not sure that we would buy this solution again. I would need to look at it more closely. We...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Philips stepped up a lot to help us get integrated. We threw a lot of curve balls at them but they...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Philips is pretty good at training. Their tech support is really good too. I would recommend Philips...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The solution's system administration tools need to be improved. We can't easily fix this system's...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We have limited executive engagement because we have been a long-standing customer. Philips doesn’t...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Philips’ training is hit or miss.

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

When used properly, IntelliSpace Cardiovascular has excellent reporting. Reports are right in the...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

If we call in and get a good technician at Phillips, we have a good experience with service. Some...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

For the most part, IntelliSpace Cardiovascular is a user-friendly system, and physician adoption has...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We had a lot of teething pains while setting up the product. If we had had a Philips contact who had...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our cardiologists use the system, and it seems to work pretty well. There aren't a lot of issues....

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Philips hasn't really made a lot of promises. They really don't commit. When there is an issue, they...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

As time has gone by, Philips has tried to find revenue in certain places. When we call support and...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF