
Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
Philips' cardiovascular service line is always evolving, so there are a lot of new procedures and...
Login or Create an Account to see details.
The vendor has strong project management abilities, and they stick to their timelines.
Login or Create an Account to see details.
Philips' technical services organization is hard to work with. They are very particular about their...
Login or Create an Account to see details.
The product works equally well across the board. It functions really well for certain areas, but it...
Login or Create an Account to see details.
We usually run into a lot of errors and slowness, and we need support and escalations. The...
Login or Create an Account to see details.
The product's user experience is easy, and its training is transparent and methodical. I would give...
Login or Create an Account to see details.
We are going to the vendor's latest application, but that application won't give us the full,...
Login or Create an Account to see details.
We have ongoing issues with the product that can span weeks, months, or years. That is a poor...
Login or Create an Account to see details.
We would like to upgrade the system, but doing so will cost a large sum of money per station, and we...
Login or Create an Account to see details.
The product needs to stop freezing. It has a lot of glitches, and it may suddenly drop things out of...
Login or Create an Account to see details.
The product gives us the information that we need when we are doing cases, and it stores that...
Login or Create an Account to see details.
We have to do what the vendor's call center tells us to do. If all of their steps fail, then they...
Login or Create an Account to see details.
The product is stable. A while ago, we looked at replacing the product, but most of the feedback we...
Login or Create an Account to see details.
The vendor doesn’t offer much training.
Login or Create an Account to see details.
The vendor seems to be in the middle of a transition to a more web-based platform. They are in an...
Login or Create an Account to see details.
If the things that the vendor says are on the horizon all play out like we think they should, our...
Login or Create an Account to see details.
In the past, we had a good account manager. They were very proactive, looked at hardware...
Login or Create an Account to see details.
The product has an inherent web-based piece, but it is not fully developed. That creates issues for...
Login or Create an Account to see details.
The vendor is pretty good about pricing, but they tend to look for charges whenever they are looking...
Login or Create an Account to see details.
The training has been remote due to the COVID-19 pandemic, and in many cases, it would be helpful if...
Login or Create an Account to see details.
The system is great. It is way easier to use the system for dictation than it is to use a telephone....
Login or Create an Account to see details.
When we do projects with Philips, nothing goes smoothly. We went with the system because our...
Login or Create an Account to see details.
The vendor does a pretty great job of helping us without charging us for every little thing.
Login or Create an Account to see details.
Philips' support people are really good. Most of the time, they will answer us immediately when we...
Login or Create an Account to see details.
We have the ability to make changes and add things to the product, but we don't have a lot of time...
Login or Create an Account to see details.
Other vendors have systems that can monitor their clients' systems. That allows those vendors to...
Login or Create an Account to see details.
The quality of the solution's structured reporting is very good. We are able to use our own...
Login or Create an Account to see details.
The only issue that we have with the system is that its remote package isn't great. There is a way...
Login or Create an Account to see details.
When we rolled out IntelliSpace Cardiovascular, we were told that the structured reporting would...
Login or Create an Account to see details.
Philips has a web reporting client for us to do the reporting from anywhere. When we rolled the...
Login or Create an Account to see details.
Philips publishes something they call a score. They score various parts of the heart. The score is...
Login or Create an Account to see details.
Philips is pretty good with technical support, but they are not good with upgrades and projects. I...
Login or Create an Account to see details.
I don't think IntelliSpace Cardiovascular was ever designed to be a true enterprise cardiovascular PACS....
Login or Create an Account to see details.
The functionality in IntelliSpace Cardiovascular is pretty simple to use. The system is pretty user...
Login or Create an Account to see details.
I hear my team complain a lot about calling the support team and leaving messages. A week will go by...
Login or Create an Account to see details.
We have issues when a cardiologist tries to sign an echo report. When they finalize the report, the...
Login or Create an Account to see details.
IntelliSpace Cardiovascular does not care that a report doesn't have a medical record number, a...
Login or Create an Account to see details.
The vendor pretty much keeps their promises. We have had issues with them on some other products,...
Login or Create an Account to see details.
We don't use the cath reporting, but we use everything for echo. The structured reporting is...
Login or Create an Account to see details.
The vendor has new technology, but the problem is that we can't afford to purchase it. The vendor...
Login or Create an Account to see details.
The vendor charges for everything. They won't talk to us on the phone unless we have our agreement...
Login or Create an Account to see details.
The vendor doesn’t need to provide many services for us, but when they do, the price of the service...
Login or Create an Account to see details.
Once someone is trained on the system, they can easily work their way through it. The product is...
Login or Create an Account to see details.
Philips does a great job with their installs and training. They have great planners, and the...
Login or Create an Account to see details.
We very seldom have a problem with the product. It is a smooth-running system, and Phillips does a...
Login or Create an Account to see details.
Our organization feels like we receive our money's worth, but the product is a lot of money. We are...
Login or Create an Account to see details.
The support people are good at dealing with what needs to be done. The product runs smoothly, and it...
Login or Create an Account to see details.
Philips has been wonderful. The system is very user friendly and compliant, and the vendor helps us...
Login or Create an Account to see details.
We built some of our own templates for the system. Those templates are old, but they are easy to use...
Login or Create an Account to see details.
Philips' solution is staying at our facility. I don't think that we will be able to find anything...
Login or Create an Account to see details.
Philips excels because their leaders reach out to us every few months to check on our feedback. When...
Login or Create an Account to see details.
Our vendor executive involvement is great. We have had a great experience with Philips. The vendor...
Login or Create an Account to see details.
What kept us on IntelliSpace Cardiovascular has typically been the fact that everything is in one...
Login or Create an Account to see details.
The solution is moving a web-based framework, and that is nice. The system is the client right now....
Login or Create an Account to see details.
We have been having some trouble with performance and the system's ability to keep up. We have some...
Login or Create an Account to see details.
The vendor has to charge for the interface, but when we need support, they don’t charge us extra....
Login or Create an Account to see details.
We had an upgrade recently. We had a project manager from Philips, and we had different resources...
Login or Create an Account to see details.
We would like to map measurements and different values and pull those into another vendor's...
Login or Create an Account to see details.
There are some workflows that are not ideal, and they have been like that for multiple versions now....
Login or Create an Account to see details.
The vendor is proactive because if they catch something that we need to change, they let us know....
Login or Create an Account to see details.
The routine tasks in IntelliSpace Cardiovascular cause problems. The product will work for one...
Login or Create an Account to see details.
We have integration problems with the system, and the process of getting structured reports from...
Login or Create an Account to see details.
Philips is not transparent. They don't tell us things, and they always say that the issues we are...
Login or Create an Account to see details.
We have technical issues with the software. Philips has not been on top of things. The product is...
Login or Create an Account to see details.
We have had a good relationship and experience with Philips for training. The vendor's people have...
Login or Create an Account to see details.
Philips needs to do better with their phone and web support. It is not easy to reach anyone.
Login or Create an Account to see details.
Philips is good with bread-and-butter things, but we want the best, and the vendor isn't meeting our...
Login or Create an Account to see details.
Philips will sometimes ask for money to fix bugs in the program. That hasn't happened recently though....
Login or Create an Account to see details.
In the past, there was no process that would allow us to reach a clinical applications person. Now,...
Login or Create an Account to see details.
The system isn't working for us. It has analysis and reporting functionalities, but those aren't up...
Login or Create an Account to see details.
The vendor promised us new technology, but they never delivered on it.
Login or Create an Account to see details.
The turnover at Philips has been unbelievable. Their corporate culture is very bad. That has been a...
Login or Create an Account to see details.
I predict that the vendor will be doing better in a year. I don't think that they will ever get to a...
Login or Create an Account to see details.
I am not a fan of the solution's structured reporting, so I bypass it. Instead, I dictate using...
Login or Create an Account to see details.
The solution crashes a lot, and Philips doesn't always fix the things that need to be fixed. If the...
Login or Create an Account to see details.
My expected measurable outcome of the system is to be able to read the echo and produce a report....
Login or Create an Account to see details.
The product is pretty stable and well written. The version that we are on has some pretty minor bugs...
Login or Create an Account to see details.
The folks who we work with are usually very good. But they seem encumbered. We did a data transfer...
Login or Create an Account to see details.
Philips sent somebody out to do full training. They even make themselves available after they...
Login or Create an Account to see details.
When we do get an executive involved, we often feel like we just get lip service. The executive...
Login or Create an Account to see details.
IntelliSpace Cardiovascular allows a lot of transparency between our different sites. It is...
Login or Create an Account to see details.
Philips charges us for every little thing. They need to let go of that mindset because other vendors...
Login or Create an Account to see details.
I don't know whether I would buy this system again. We chose the system because we needed to upgrade...
Login or Create an Account to see details.
I really like the platform's familiarity. As far as support goes, the system's back end hasn't...
Login or Create an Account to see details.
The downside of the system is that it is a little bit cumbersome because it has its own integration...
Login or Create an Account to see details.
I haven't found the vendor's executives to be very involved. We don't hear from Philips' salespeople...
Login or Create an Account to see details.
We are phasing out of IntelliSpace Cardiovascular. We are just getting too little too late, and...
Login or Create an Account to see details.
We have some users who struggle a bit with finding a study and limiting the user interface so that...
Login or Create an Account to see details.
Philips’ service people are there when we need them. We haven't come across any major problems that...
Login or Create an Account to see details.
Philips did a good job of laying out what the scope of the project was going to be. They really...
Login or Create an Account to see details.
When we first got the product, we thought we would be able to do cath reporting. But the system...
Login or Create an Account to see details.
Our contract with Philips is fair and covers everything we need. We don’t feel nickel-and-dimed...
Login or Create an Account to see details.
The echo documentation templates are very good in Intellispace Cardiovascular. We can make any...
Login or Create an Account to see details.
Sometimes images get archived too soon in Intellispace Cardiovascular. We can delay the archival,...
Login or Create an Account to see details.
When we purchased the solution, the vendor said that they could migrate in a lot of our old studies....
Login or Create an Account to see details.
Philips is pretty proactive. We are going to move to web reporting. There are a lot of new things...
Login or Create an Account to see details.
The vendor's support staff members are really good. They pretty much stay on the phone with us, and...
Login or Create an Account to see details.
If we want to add a new user to the system, then we have to get them into the correct group with the...
Login or Create an Account to see details.
We have been a little unhappy with IntelliSpace Cardiovascular. We were thinking about moving away...
Login or Create an Account to see details.
Philips has been pretty receptive to our feedback, and we have had a couple of meetings with them....
Login or Create an Account to see details.
Based on feedback from doctors, they feel like the format of the report is a little clunky in...
Login or Create an Account to see details.
If we need to make a change to a code or template in IntelliSpace Cardiovascular, that is really...
Login or Create an Account to see details.
If we were one hospital, then IntelliSpace Cardiovascular would meet our needs, but as we now have...
Login or Create an Account to see details.
We recently went through an upgrade, and it was a disaster. It was very unorganized and had to be...
Login or Create an Account to see details.
The upgrade process is never fun with Philips, and it seems even worse when the upgrade is related...
Login or Create an Account to see details.
We are always scrambling to get things done with Philips because it seems like our communication...
Login or Create an Account to see details.
We recently went through training as a part of an upgrade. The actual training was not poor, but the...
Login or Create an Account to see details.
If an organization knows exactly what they want and need, they may have a better experience than we...
Login or Create an Account to see details.
We have struggled with the outsourcing to India due to the hours and time difference. The team in...
Login or Create an Account to see details.
I feel like we are trapped into keeping the Philips system. The technology is good once we can...
Login or Create an Account to see details.
We have struggled this year, but we would still buy the product again. IntelliSpace Cardiovascular...
Login or Create an Account to see details.
I usually have to be the one to initiate conversations with Philips. That was challenging during the...
Login or Create an Account to see details.
The product has good interoperability with everything we do. The way Philips set up their database...
Login or Create an Account to see details.
Philips' Achilles’ heel is they are transitioning from a legacy viewer to a web-based application,...
Login or Create an Account to see details.
As Philips is transitioning from the older legacy client into the new web-based client, there are a...
Login or Create an Account to see details.
It sounds like Philips is still a few years away from completely eliminating the legacy viewer....
Login or Create an Account to see details.
Philips has been engaged and is definitely aware of our concerns. They understand our frustrations....
Login or Create an Account to see details.
I really like IntelliSpace Cardiovascular’s report building process. Philips has come a long way in...
Login or Create an Account to see details.
We had another product a while ago. At some point, the people who run the show decided we would...
Login or Create an Account to see details.
The software is problematic, and I am not especially happy about the service we get from Philips....
Login or Create an Account to see details.
We always have to call Philips. Nobody ever comes out; they just look at the problem on their...
Login or Create an Account to see details.
Philips made it sound like they made the product so automatic and seamless, but it is truly not....
Login or Create an Account to see details.
It seems like it takes longer to get the problems fixed with IntelliSpace Cardiovascular compared to...
Login or Create an Account to see details.
IntelliSpace Cardiovascular has generally been a good system. We aren't using its full potential....
Login or Create an Account to see details.
IntelliSpace Cardiovascular is a fairly convoluted system. There are certain pieces of the system...
Login or Create an Account to see details.
When we call up Philips, they generally do a pretty good job of fixing things and helping us along....
Login or Create an Account to see details.
Philips has a web-only mode for remote doctors. I am disappointed that they don't have all of their...
Login or Create an Account to see details.
We like the representatives that we work with from Philips. We like that they include us in...
Login or Create an Account to see details.
There are a lot of available reports within IntelliSpace Cardiovascular's analytics that we haven't...
Login or Create an Account to see details.
IntelliSpace Cardiovascular is not the same as Xcelera because Xcelera is just for imaging....
Login or Create an Account to see details.
We are a little bit nervous about the future of IntelliSpace Cardiovascular because it is heading...
Login or Create an Account to see details.
We upgraded our IntelliSpace application about a year and a half ago, and the system has been much...
Login or Create an Account to see details.
We have had some issues with support for IntelliSpace Cardiovascular. We have found that we need to...
Login or Create an Account to see details.
The current IntelliSpace Cardiovascular system has a lot of limitations. Philips doesn't keep up...
Login or Create an Account to see details.
Training from Philips has been great. The trainers are very experienced in cardiology.
Login or Create an Account to see details.
The back end of IntelliSpace Cardiovascular is so clunky. Philips' web interface and their...
Login or Create an Account to see details.
I would like to be able to add measurements and report statements in IntelliSpace Cardiovascular....
Login or Create an Account to see details.
Mostly, I have had good interactions with Philips' support staff. I always get somebody on the call...
Login or Create an Account to see details.
IntelliSpace Cardiovascular is pretty good at driving tangible outcomes from day to day. However,...
Login or Create an Account to see details.
I like that IntelliSpace Cardiovascular is so easy for the end user to use. Doctors can easily read...
Login or Create an Account to see details.
It can take longer than we would like to get changes implemented in IntelliSpace Cardiovascular....
Login or Create an Account to see details.
Featured Report
Preferences