Tell us about your organization
Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Business Information
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Commentary Summary
Want to see full details?
User Commentary
Director
Implementation and Training
Our relationship with Philips regarding IntelliSpace Cardiovascular has been really good. We have...
Login or Create an Account to see details.
Director
Interfacing and Integration
We have tested and built new Philips interfaces. The interface team has been outstanding. The team......
Login or Create an Account to see details.
Director
Service and Support
The product is fairly low maintenance. We only have to call somebody or enter a ticket a few times a......
Login or Create an Account to see details.
Manager
Implementation and Training
We have a few areas that are live with IntelliSpace Cardiovascular, and we have pretty good...
Login or Create an Account to see details.
Manager
Service and Support
We have struggled with the timing of the support. Overall, the support people's knowledge is really......
Login or Create an Account to see details.
Manager
Future Outlook
Philips is talking about a web version. We want to move to that version for obvious reasons. The...
Login or Create an Account to see details.
Director
Service and Support
The support team on the clinical side is very good. We have had ups and downs with Philips on...
Login or Create an Account to see details.
Director
ROI / Cost (care and feeding)
We really like Philips, but they nickel-and-dime us to death. Philips always says that the...
Login or Create an Account to see details.
Director
Functionality and Upgrades
IntelliSpace Cardiovascular is a solid cardiovascular solution, and we use it for echo reporting. We......
Login or Create an Account to see details.
Director
Future Outlook
We are really excited for Philips to add intracardiac echo as a part of the next upgrade. It will be......
Login or Create an Account to see details.
Director
Relationship
The acquisition of TomTec was a win in our opinion. We are using another solution, and it is good...
Login or Create an Account to see details.
Physician
Functionality and Upgrades
Philips has a very good platform for image storage. We can revisit images and do side-by-side...
Login or Create an Account to see details.
Physician
Other Observations & Comments
More capabilities for our own quality control and friendly data mining are definitely on my wish...
Login or Create an Account to see details.
Physician
Interfacing and Integration
Philips claims they can fully integrate the product with our clinical data and EMR. However, this...
Login or Create an Account to see details.
Manager
Technology
We would not buy this product again because the user experience has been a downgrade. Philips...
Login or Create an Account to see details.
Manager
Implementation and Training
We had to bump our go-live data with Philips a couple of times. I think that Philips is a little...
Login or Create an Account to see details.
Manager
ROI / Cost (care and feeding)
Other vendors provide upgrades within the service contract. Philips does not do that. There is...
Login or Create an Account to see details.
Manager
Service and Support
Philips' support people go silent. The vendor puts the product in, and then they are out. We don't......
Login or Create an Account to see details.
Analyst/Coordinator
Technology
IntelliSpace Cardiovascular is now web based, so we can run it through Citrix. With COVID-19,...
Login or Create an Account to see details.
Analyst/Coordinator
Technology
The biggest push for this system was that it had web capabilities. It isn't compatible with all...
Login or Create an Account to see details.
Analyst/Coordinator
Service and Support
Our experience with Philips' support people has been positive. They are available 24/7. Philips is......
Login or Create an Account to see details.
Analyst/Coordinator
Service and Support
I like Philips' system because there are no issues with support. It is also a very stable product.......
Login or Create an Account to see details.
Manager
Functionality and Upgrades
We have been using IntelliSpace Cardiovascular for cath reporting, and so far, things have been...
Login or Create an Account to see details.
Analyst/Coordinator
Implementation and Training
Our training was a little rough. We had to do a lot of ongoing self-service. There was a lot of...
Login or Create an Account to see details.
Analyst/Coordinator
Service and Support
We have been working toward more adoption with Philips based on a poor experience with our other...
Login or Create an Account to see details.
Manager
ROI / Cost (care and feeding)
I am not sure that we would buy this solution again. I would need to look at it more closely. We...
Login or Create an Account to see details.
Manager
Interfacing and Integration
Philips stepped up a lot to help us get integrated. We threw a lot of curve balls at them but they......
Login or Create an Account to see details.
Manager
Service and Support
Philips is pretty good at training. Their tech support is really good too. I would recommend Philips......
Login or Create an Account to see details.
Manager
Functionality and Upgrades
The solution's system administration tools need to be improved. We can't easily fix this system's...
Login or Create an Account to see details.
Analyst/Coordinator
Other Observations & Comments
We have limited executive engagement because we have been a long-standing customer. Philips doesn’t......
Login or Create an Account to see details.
Analyst/Coordinator
Lessons Learned
Philips’ training is hit or miss.
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
When used properly, IntelliSpace Cardiovascular has excellent reporting. Reports are right in the...
Login or Create an Account to see details.
Analyst/Coordinator
Service and Support
If we call in and get a good technician at Phillips, we have a good experience with service. Some...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
For the most part, IntelliSpace Cardiovascular is a user-friendly system, and physician adoption has......
Login or Create an Account to see details.
Manager
Implementation and Training
We had a lot of teething pains while setting up the product. If we had had a Philips contact who had......
Login or Create an Account to see details.
Manager
Technology
Our cardiologists use the system, and it seems to work pretty well. There aren't a lot of issues....
Login or Create an Account to see details.
Manager
Relationship
Philips hasn't really made a lot of promises. They really don't commit. When there is an issue, they......
Login or Create an Account to see details.
Manager
ROI / Cost (care and feeding)
As time has gone by, Philips has tried to find revenue in certain places. When we call support and......
Login or Create an Account to see details.
Manager
Functionality and Upgrades
There is a lot of complexity to the system for our end users. There was a platform change that made......
Login or Create an Account to see details.
Manager
Functionality and Upgrades
There are always a lot of promises provided by vendors when we work with sales groups. When it comes......
Login or Create an Account to see details.
Manager
Functionality and Upgrades
The system is by no means perfect, but it is good for what it does as long as users understand the......
Login or Create an Account to see details.
Director
Relationship
We have had a lot of engagements with Philips' upper management people, and they have been...
Login or Create an Account to see details.
Director
Functionality and Upgrades
IntelliSpace Cardiovascular stands out above all the rest. We use the system more than other...
Login or Create an Account to see details.
Director
Implementation and Training
The implementation went longer than we anticipated because of Philips' engagement in the upgrade...
Login or Create an Account to see details.
Director
Functionality and Upgrades
We have been trying to get consistent formatting for the reports in Philips' system. When we want to......
Login or Create an Account to see details.
Director
Functionality and Upgrades
Philips is pretty forward thinking, and they have developed products with good promise. Something...
Login or Create an Account to see details.
Director
Future Outlook
Philips’ development and vision are really good, but not their execution. In terms of my future...
Login or Create an Account to see details.
Manager
Technology
IntelliSpace Cardiovascular is our piece of equipment. If users put in bad equipment, that is their......
Login or Create an Account to see details.
Physician
ROI / Cost (care and feeding)
Philips doesn’t avoid nickel-and-diming. They charge right and left.
Login or Create an Account to see details.
Physician
Implementation and Training
When it comes to training, Philips is very on top of things. That was a change in the recent past.......
Login or Create an Account to see details.
Physician
Functionality and Upgrades
IntelliSpace Cardiovascular has an HL7 reporting issue. Philips promised that they were going to...
Login or Create an Account to see details.
Director
Functionality and Upgrades
We have had a lot of new people, and the product does take a while to get people truly oriented to......
Login or Create an Account to see details.
Director
Service and Support
Philips is good at delivering new technology, and they have great support. Sometimes it takes a...
Login or Create an Account to see details.
Director
Relationship
Philips keeps their promises whenever they are able to. They have been great at driving tangible...
Login or Create an Account to see details.
Director
Service and Support
Of all the things I have worked with, the Philips product is the best. Philips’ support stands out.......
Login or Create an Account to see details.
Director
ROI / Cost (care and feeding)
We are charged quite a bit for the product. We are nickel-and-dimed not just by Philips but also by......
Login or Create an Account to see details.
Director
Other Observations & Comments
Everything is online now, and there is not a lot of face-to-face interaction. There are a few things......
Login or Create an Account to see details.
Manager
Service and Support
The vendor is not proactive, but I would like them to be. They don't respond to my needs. The vendor......
Login or Create an Account to see details.
Manager
Functionality and Upgrades
As the platform changes, there continues to be more complexity, so now the app is more complicated......
Login or Create an Account to see details.
Manager
Functionality and Upgrades
We have to wait for the app to load, and we can't click on anything until it has finished loading.......
Login or Create an Account to see details.
Manager
Functionality and Upgrades
The system is by no means perfect, but it is good at what it does as long as the users understand...
Login or Create an Account to see details.
Director
Functionality and Upgrades
I haven't been pleased with the service from Philips. I am just not very pleased with the product...
Login or Create an Account to see details.
Director
Technology
We have had the machine for a long time. We are looking for new equipment. We hope we won't have the......
Login or Create an Account to see details.
Director
Other Observations & Comments
There is nothing in particular that I like about the system. It is okay. We had a different system......
Login or Create an Account to see details.
Manager
Other Observations & Comments
Philips is a key vendor partner, but we are approaching a crossroads on whether or not they are part......
Login or Create an Account to see details.
​
Advanced Filters
Preferences
Related Blogs
How do Enterprise Decisions Affect Cardiology?