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User Commentary

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Director

Functionality and Upgrades

By virtue of our agreement with Premier, we don't build the dashboards on our own. We don't have...

Jun 2020
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Director

Functionality and Upgrades

We didn't have the reporting and dashboard functionality before we had the solution. From that...

Jun 2020
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Director

Service and Support

The relationship that Premier has with whoever they use to build dashboards has been a pain point...

Jun 2020
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Director

Service and Support

Premier is pretty proactive in working on our issues. We brought up some concerns, and because...

Jun 2020
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Director

ROI / Cost (care and feeding)

Premier is new in the world of EDWs, and they are immature. I don't feel like Premier is investing...

Jun 2020
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VP/Other Executive

Functionality and Upgrades

Premier's risk adjustment model is used to create expected values in QualityAdvisor. The model is...

Apr 2020
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VP/Other Executive

Service and Support

Premier's teams and domain experts come on board when we need help with certain initiatives. These...

Apr 2020
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VP/Other Executive

Other Observations & Comments

I would like to see Premier be more active in using clinical data and ambulatory data in their data...

Apr 2020
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Manager

Relationship

I believe that the vendor’s intent is in the right spot and that they want us to be able to use the...

Jan 2020
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Manager

Service and Support

If I were to send a message to Premier, I would ask them to support and develop the solution like...

Jan 2020
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Manager

Technology

From what I understand, the solution is new to the market. I don’t feel like the vendor has a...

Jan 2020
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Manager

ROI / Cost (care and feeding)

The agreement for the solution is costly. We spent way more on the solution than we did on the other...

Jan 2020
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Manager

Other Observations & Comments

The vendor hasn’t delivered any training for the solution. They are still in the building process....

Jan 2020
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Manager

Functionality and Upgrades

We wanted to get as much as we could from Premier, so we had a whole suite of their products for a...

Jan 2020
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Manager

Service and Support

One technical person is doing the bulk of the work for changes we need, and we are at the mercy of...

Jan 2020
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VP/Other Executive

Relationship

Premier is an excellent company to work with. Their people are customer focused and attentive to our...

Sep 2019
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VP/Other Executive

Relationship

We are currently working with Premier to enhance data integration and productivity. The reporting...

Sep 2019
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VP/Other Executive

Service and Support

We would like to see improvement around the amount of time it takes to make changes. Premier needs...

Sep 2019
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VP/Other Executive

Service and Support

On the strength side, I think Premier is bringing on a different level of a knowledge base than they...

Jan 2019
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VP/Other Executive

Service and Support

On the negative side, Premier has so many products and companies that sometimes Premier's folks are...

Jan 2019
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VP/Other Executive

Functionality and Upgrades

Premier's system has done a really nice job with informatics. The system has some excellent...

Jan 2019
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VP/Other Executive

Relationship

I want one contact that I can deal with directly so that when I have any problems with supply chain,...

Jan 2019
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VP/Other Executive

Relationship

Premier is so big and is growing so fast that sometimes they are not as responsive as they need to...

Jan 2019
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Physician

Sales and Contracting

Premier might have oversold what their product is capable of. Our communication with the vendor...

Jul 2018
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Physician

Interfacing and Integration

We want Premier to better work with our population health vendors. We want all of our vendors to...

Jul 2018
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VP/Other Executive

Functionality and Upgrades

PremierConnect Service Line Analytics gives us drill-down capability and shows us what resources and...

Apr 2018
 Helpful

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VP/Other Executive

Other Observations & Comments

What Premier initially proposed is significantly different than the products we now have. Premier...

Apr 2018
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VP/Other Executive

Other Observations & Comments

Each year, we have a set of enhancements that we want. Sometimes our expectations and our project...

Apr 2018
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VP/Other Executive

Other Observations & Comments

Premier is trying to figure out what types of resources and analytics skills they can provide. It is...

Apr 2018
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CIO

Functionality and Upgrades

The Premier system takes data from many areas, and the data scientists are really helpful. Those...

Apr 2018
 Helpful

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CIO

Service and Support

Premier partners with us, and they have resources that we don’t have. They help provide those...

Apr 2018
 Helpful

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VP/Other Executive

Functionality and Upgrades

We needed products and services that our physicians and our analytics folks could use. Premier...

Apr 2018
 Helpful

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VP/Other Executive

Other Observations & Comments

Premier's tool is the only tool set we have for all of our hospitals. We are on disparate EMRs. We...

Apr 2018
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VP/Other Executive

Relationship

The Premier executives are involved, and we receive status reports periodically on how we are doing....

Apr 2018
 Helpful

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VP/Other Executive

Functionality and Upgrades

Premier has gone out of their way to make their product user friendly. We have self-learning tools...

Apr 2018
 Helpful

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VP/Other Executive

Functionality and Upgrades

Premier is our GPO. We like that this arrangement gives both sides some flexibility. We have the...

Apr 2018
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VP/Other Executive

Relationship

Premier is a good partner. We both have the best interests of our community and patients in mind....

Apr 2018
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VP/Other Executive

Functionality and Upgrades

Premier's system has allowed our organization to identify usage patterns and recognize what doesn’t...

Apr 2018
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VP/Other Executive

Functionality and Upgrades

The system doesn't tell us who a patient's prescriber is when the patient comes to the hospital....

Apr 2018
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VP/Other Executive

Functionality and Upgrades

Premier's system has helped us identify data for several controversial drugs.

Apr 2018
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CIO

Lessons Learned

PremierConnect Enterprise makes sense for health systems that have already invested heavily with...

Feb 2018
 Helpful

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CIO

Other Observations & Comments

We have a long history with PremierConnect Enterprise. The original value proposition of it never...

Feb 2018
 Helpful

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CIO

Functionality and Upgrades

PremierConnect Enterprise has been doing a good job with traditional quality reporting for our acute...

Feb 2018
 Helpful

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CIO

Functionality and Upgrades

PremierConnect Service Line Analytics is new and interesting, and Premier has done a very nice job...

Feb 2018
 Helpful

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CIO

Functionality and Upgrades

Premier has a pretty sophisticated acuity adjustment that is much better than just adjusting on the...

Feb 2018
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Director

Sales and Contracting

When we started, Premier made us promises in the contract, but Premier has fallen short...

Jan 2018
 Helpful

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Director

Sales and Contracting

Premier was supposed to revamp our executive dashboard, which is manually pulled together. But that...

Jan 2018
 Helpful

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Director

Relationship

It is in our best interest for Premier to be successful, and it is in their best interest for us to...

Jan 2018
 Helpful

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Director

Technology

I would give Premier a great rating for overall product quality. Premier has done a pretty good job...

Jan 2018
 Helpful

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Director

Technology

When Premier first started, they were partners with IBM, and then when IBM acquired Explorys, IBM...

Jan 2018
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Director

Other Observations & Comments

I would say the ease of use in PremierConnect Enterprise varies depending on the user. For the teams...

Jan 2018
 Helpful

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Director

ROI / Cost (care and feeding)

Premier wants us to be successful, so they don't really nickel-and-dime us. They have not charged us...

Jan 2018
 Helpful

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Director

Implementation and Training

So far, the effectiveness of the implementation services for PremierConnect Service Line Analytics...

Jan 2018
 Helpful

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Director

Implementation and Training

Premier has provided ongoing involvement to help us understand what we need in terms of...

Jan 2018
 Helpful

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Director

Other Observations & Comments

Premier is a really good purchasing organization, so they do a lot of supply work. They really excel...

Jan 2018
 Helpful

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Director

Functionality and Upgrades

I would recommend PremierConnect Service Line Analytics based on its ease of use and how applicable...

Jan 2018
 Helpful

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Director

Functionality and Upgrades

Premier is doing monthly updates for the most part. I recommended that they do a couple things in...

Jan 2018
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